BlueConic Reviews

7 Ratings
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Score 6.2 out of 100

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Reviews (1-3 of 3)

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Keith Lehman | TrustRadius Reviewer
August 19, 2018

BlueConic with a thumbs up!

Score 9 out of 10
Vetted Review
Verified User
Review Source
I used BlueConic in my former e-commerce role. We used it in our marketing department and across brand, merchandising and customer service departments. It helped to test new experiences and quick fixes on the experience that required long-term development.

We used BlueConic mainly for CRM acquisition as well as short-term merchandising on promotions and website messaging.
  • Easy to use interface for programming overlays on websites and digital properties.
  • Great customer success help at every turn - they were there to help out at any turn.
  • The software impact was instant and didn't require IT/code pushes - which made launching targeted offers simple in a pinch.
  • The site absobtion for our product categories and subcategories made campaign targeting easy and simple. The software is open-ended and can be personalized to pretty much any business model.
  • The software was a bit glitchy at times and the beta products were launched a little too prematurely. I didn't feel like it was tested thoroughly and caused headaches at times.
  • Qualifying the product was and is still probably hard for them. They could easily be confused as testing software (which it works well for) but their go-to-market is personalization... which I don't believe is their strength. It's more like a "real-time Ecomm optimization".
  • Their connections with other providers was left a little more desirable. Would love to have seen them have more connections into CRM that the 4-5 they offered.
Where you are looking for agility and product placement - this is a great product. We were able to move $750k in product in a month due to the pure agility in offering more targetted discounts to users at the right moment. If you use the software correctly - this is like giving your core website experience steriods to offer users the right products at the right time. This shouldn't, however, replace comprehensive funnel testing. Think of it more like hyper offer-management service.
Read Keith Lehman's full review
Trevor Patch | TrustRadius Reviewer
February 16, 2018

Powerful and Easy to Use

Score 9 out of 10
Vetted Review
Verified User
Review Source

We're using BlueConic to create a centralized database of our users that is accessible to all of our other marketing tools.

  • BlueConic's technology and interface is second to none. They excel at taking potentially difficult tasks and making them easy for users to accomplish without having to stretch the platform's limits or reach out to customer support.
  • The way BlueConic integrates with websites almost seems like magic; by placing a single tag you're able to track almost everything and deploy website personalization.
  • BlueConic releases frequent updates to the platform, like new integrations to other platforms and different tools for tracking data.
  • Right now, there's no ability to view metadata about the profile data, such as date created or updated, which would be a very valuable benefit.
  • In order to track the necessary data, you sometimes have to get creative with the profile attributes part of the tool, which can become a tangled mess if you're not careful.
BlueConic works well as a central customer database and for building detailed customer profiles. If you want to learn how customers are engaging with your brand and then act on that data, BlueConic is the perfect choice.
Read Trevor Patch's full review
E. Garrett Bewkes, IV | TrustRadius Reviewer
February 12, 2018

BlueConic is great for Publishers!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use BlueConic (BC) to track our users and understand their behavior. We also recently implemented them as our paywall, which seems to be working beautifully (and looks great too)! So, we are using it across the organization as it plays a vital role in our business model/strategy for digital users.
  • Segments users by unique "listeners" you the user set up.
  • Captures data in real-time.
  • Easy to use your data easily once its been captured. You can use it for ad-targeting, surveys, etc.
  • Their customer service team and engineers are awesome. You have an idea? They'll make it a reality...
  • They should have the ability to port data beyond O&O properties. This is likely more complex than I make it seem, but a deal w/ a DMP to be able to do so would likely solve the issue.
  • Could have some more "out of the box" APIs.
  • WOuld be great if they had in-house consultants that could come and help set-up best practices with your other existing partnerships (this would be a HUGE ask though; places like Salesforce charge thousands for such services).
SO, my recommendation is 100% on what you are trying to accomplish. If you are a publisher with a paywall- go for it! If you are in eComm, I'd say go for it. Truth is, you can't really hack it in today's word without first-party data, and of all the solutions out there, BlueConic has been the most affordable and easy to work with.
Read E. Garrett Bewkes, IV's full review

BlueConic Scorecard Summary

About BlueConic

BlueConic is a customer data platform that is designed to harness the data required to power the recognition of an individual at each interaction, and then synchronizes their intent across the marketing ecosystem.

Categories:  Customer Data

BlueConic Features

Has featureImprove Look-alike Targeting
Has featureDecrease Bounce Rates
Has featureIncrease Time Spent
Has featureTailor Experiences Using CRM Date
Has featureReduce Wasted Retargeting Spend
Has featureEnrich Your CRM With Digital Insights

BlueConic Integrations

BlueConic Competitors

BlueConic Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

BlueConic Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No