Name: Blueface
Rating: 8.7 (3 reviews)
Author: Blueface Ltd

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Legal Management

Environmental Health and Safety (EHS)

Enterprise

Accounting

Investor Relations

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Consulting and Advisory Services

Continuous Delivery

Converged Network Adapters (CNAs)

Data Fabric

Edge Computing

Fraud Detection

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed Hosting

Network Behavior Analysis

Network Performance Monitoring

Network Simulation

Object Storage

Security Analytics

Software Composition Analysis (SCA)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Content Management

Contest Management

Customer Journey Mapping

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Press Release Management

Product Intelligence

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Quote to Cash

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

GDPR Compliance

Security Orchestration, Automation and Response (SOAR)

Security

Apparel

Architecture

Chiropractic

Construction Workforce Management

Dental

Oil and Gas

Patient Engagement

Vertical-Specific

Top Rated 2024

large

medium

small

Standard

Dialpad Ai Voice

Unified Communications as a Service (UCaaS)

Performance & Compatibility of Online Events Software

Screen Sharing

Online Meetings / Events

Online Events Collaboration

Online Events Security

Cloud PBX

Call Management

Mobile apps

Unified Communications Platform and Collaboration

High quality audio

High quality video

Desktop sharing

Calendar integration

Meeting initiation

Record meetings / events

Live chat

User authentication

Participant roles & permissions

Hosted PBX

Multi-level Interactive Voice Response (IVR)

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Mobile app for iOS

Mobile app for Android

Business SMS/External Messaging

Online Fax

Voicemail Transcription

Centralized communications management

Team messaging

Team document sharing

Call and meeting analytics

Dialpad

Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

Essential

Professional

Nextiva

VoIP

VoIP system collaboration

User templates

Call reports

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

Essentials

Premier

Elite

MiCloud Connect

MiCloud Connect ShoreTel ShoreTel Connect CLOUD ShoreTel Connect HYBRID ShoreTel Connect ONSITE ShoreTel Sky ShoreTel VOIP

Mitel Networks Corporation

The Kamailio SIP Server, formerly known as OpenSER or SER, is an open source VoIP and communications platform.

Kamailio SIP Server

Open Source

West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.

West Unified Communications Services (discontinued)

InterCall West Unified Communications Services (discontinued)

West Technology Group, LLC (formerly Intrado)

OpenText™ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications.

OpenText CX-E Voice

Contact Center

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

OpenText

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

US Outbound

Fuze Meetings

Fuze

Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

Custom

Aircall

Infobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.

Infobip

Communications Platform as a Service (CPaaS)

Blueface, a Comcast Business Company, is a Unified Communications as a Service Provider (UCaaS) offering a cloud business phone and SIP trunking for small to enterprise size business customers.

Blueface

Companies offering UCaaS (Unified Communications as a Service) present a combination of a software platform and outsourcing of responsibility for enterprise messaging, voice, conferencing, and (fairly well) all communication technology, primarily to prevent front-loading of costs and gain cost-control thereafter, and also to provide users with a standardized, reliable service.

Likelihood to Recommend

Blueface Ltd

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted telephony infrastructure obviated the need for local PBX hardware

IVR is a phone menu allowing callers to interact with the system through voice and keypad

Voice directory of all employees for self-service dialing

Operating Systems	Unspecified
Mobile Application	No

Blueface

Overview

What is Blueface?

Has the ability to synchronize our calls.

Pricing

Blueface

What is Blueface?

Entry-level set up fee?

Offerings

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Dialpad Ai Voice

What is Dialpad Ai Voice?

Nextiva

What is Nextiva?

Product Details

What is Blueface?

Blueface Technical Details

Comparisons

Compare with

Dialpad Ai Voice

Nextiva

MiCloud Connect

Kamailio SIP Server

West Unified Communications Services (discontinued)

OpenText CX-E Voice

Fuze

Aircall

Infobip

Reviews and Ratings

Reviews

No reviews found