TrustRadius Insights
Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen …
Starting at $19.95 per month for 36 month term
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What is Bluehost?
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
Recent Reviews
Reviewer Pros & Cons
Pricing
Shared WordPress Hosting
$3.95-$16.99
Cloud
per month
Shared Web Hosting
$3.95-$26.99
Cloud
per month for 36 month term
eCommerce - WooCommerce Hosting
$15.95-$49.95
Cloud
per month, 1 month to 36 month terms available
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is Bluehost?
Bluehost Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
Reviewers rate Support Rating highest, with a score of 8.1.
The most common users of Bluehost are from Small Businesses (1-50 employees).
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(50)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen Bluehost as a cost-effective plan with essential features required to host e-commerce websites. Users have found Bluehost to be quick and simple to set up WordPress instances, DNS, and a reliable cPanel. The service allows users to host websites, emails, files, and apps, providing an all-inclusive solution for various needs. Bluehost has enabled users to create their own websites at an affordable price, with the ability to customize and analyze visitor data. It is commonly used for hosting WordPress websites with cPanel, communicating services to potential customers. Bluehost is also known for its affordability and user-friendly interface, making it suitable for beginners. IT teams and marketing professionals often rely on Bluehost to manage websites and domain names, simplifying the entire website management process. Despite its reputation for being WordPress friendly, some users have had negative experiences with Bluehost as a hosting provider. Overall, Bluehost is recognized as a top choice for web hosting due to its reputation in the industry and its ability to cater to the needs of different users.
Compatible with popular CMS packages: Users have found Bluehost to be compatible with popular content management system packages such as Wordpress, Joomla, and Drupal. This compatibility has made it easy for many users to work with different platforms and manage their websites effectively.
Solid uptime performance: Many reviewers have praised Bluehost for its solid uptime performance. They mention that their websites rarely experience downtime, which is a crucial factor in maintaining an online presence and ensuring a positive user experience for visitors.
Affordable hosting plans: The affordability of Bluehost's hosting plans has been highlighted by several users. They appreciate the cost-effectiveness of the plans, particularly for small projects and individuals on a budget. This affordability allows them to get reliable hosting services without breaking the bank.
Customer Service: Users have expressed their dissatisfaction with Bluehost's customer service offerings, stating that improvements are needed in this area. Some users have mentioned that the support provided by Bluehost is not as fast or knowledgeable compared to other hosting providers. This indicates a need for enhanced customer support.
Cost Effectiveness: Several users have pointed out that Bluehost's cost effectiveness could be improved, suggesting that the hosting company may not provide the best value for the price. This implies that users feel they are not getting enough value for their money.
Security Breaches: Concerns have been raised about security breaches occurring in the past year, indicating user dissatisfaction with Bluehost's security measures. The occurrence of these breaches suggests a need for stronger and more robust security protocols.
Users commonly recommend Bluehost for its fast and reliable performance, making it suitable for personal websites or applications. They suggest considering other hosting platforms before making a final decision. Bluehost is highly recommended for shared hosting and is not seen as suitable for high-scale servers. It is particularly praised for its compatibility with WordPress and other popular CMS, resulting in better website performance.
Users appreciate Bluehost's simplicity, ease of use, affordability, and fast website loading. Additionally, the platform provides reliable and secure website hosting with a prompt setup process and responsive chat support. Users suggest adding on the website security and protection feature to enhance the overall experience.
Bluehost is also recommended for businesses looking for multiple features, capabilities, and those with specific hosting needs. While some users note a decline in customer service quality, they still find it satisfactory overall. For setup assistance, users recommend watching YouTube videos that provide step-by-step guidance.
Attribute Ratings
Reviews
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June 15, 2023
Excellent hosting provider for small businesses
Bluehost stacks up against them by providing a variety of plans which gives decision-making power to the customers. Also, it has a built-in website builder.
June 14, 2023
BlueHost - Great for Basic Hosting Needs
Bluehost is better - easier to use, more reliable, have better customer service and offer more for the price you pay.
Bluehost is somewhat similar in terms of their tech stack and somewhat similar in terms of pricing. I think for websites that want to remain small and operate on the lowest budget possible, Bluehost is sufficient. For websites that are interested in scaling, or need top-tier, USA-based tech support 24/7 at their fingertips, then other hosting providers may be better.
January 30, 2020
Too simple for customized WordPress sites
Bluehost did not stack up against HostGator; in fact, HostGator was where we ended up migrating after we realized Bluehost was not for us. Bluehost is not geared toward businesses, especially ones like ours that have a very customized site. HostGator allowed us the customization that we needed, and their prices were terrific.
November 07, 2019
One-Stop Website Solution
November 06, 2019
Reliable,cheap hosting that has kept up to date.
August 19, 2019
The Essential Website Hosting Investment
Prior to moving over to Bluehost, I was using GoDaddy for 3 years which initially suited me but as I wanted more features and planned on selling products online I noticed the add-ons started adding up. For example, I had to find a free SSL certificate outside of Godaddy as they were charging more than I wanted to pay for. That free SSL was only free for a year and so I was at the mercy of paying or my website would appear as unsecure and untrustworthy. With Bluehost, they provide a basic free SSL certificate and premium ones to suit your business needs. I found out that even their premium SSL certificate was still cheaper than what GoDaddy was offering their loyal customers.
I originally started in Bluehost when I took on a portfolio of existing business websites to manage. In an effort to consolidate my client base into one hosting service, I opted to move hosting and domains to GoDaddy, who is my preferred hosting service. When I started the moving procedure, Bluehost made it extremely difficult to move assets, domains, and pretty much do anything with the account that involved removals or cancellation; their support team didn't want to help with anything of that nature as well. I'm hoping their support has improved to those looking to move to (or from) Bluehost make it easier in the future.
April 12, 2019
Great hosting company
- 1&1
I found WordPress installation to be easier with Bluehost. 1&1 offers a monthly payment plan whereas you have to pay for the entire year with Bluehost.
December 08, 2018
Bluehost: a great place to start your online business
- Site5
Bluehost was much better at customer support, and easy of use and initial setup compared to Site5. We were much happier when switching to Bluehost.
December 02, 2018
Uncomplicated Website Hosting Service
I found that Bluehost had a better UX and better prices. It was easier to navigate, easy to update key settings and the 1 touch Wordpress install and automatic Wordpress updates (at the time) made Bluehost a better choice. Also, GoDaddy was having issues with uptime at that point in time. Bluehost was more stable and reliable.
November 10, 2017
Bluehost stacks up against the competition
September 08, 2017
A powerful hosting service with solid performance
We have used other hosting systems such as HostGator and GoDaddy. We had security problems with GoDaddy and HostGator had performance difficulties. With Bluehost we were able to get a solid, secure hosting service overcome our security and performance concerns. While GoDaddy might offer less expensive services, there would be extra charges down the line that added to our service charges.
September 06, 2017
Very Pleased with Bluehost for 6+ Years
We've been with Bluehost for over 6 years and have been very happy with them.
October 06, 2016
Bluehost is the Best
- AWS, DreamHost and DigitalOcean
Bluehost's VPS offering gives me full control over my container which I don't get with DreamHost. The size of the container is much more desirable for hosting multiple products, over and above DigitalOcean, and the control panel for Bluehost is far more intuitive than AWS'.