BlueJeans Meetings Reviews

Collaboration.

Content sharing.

Group facilitation.

Hosting large leetings.

Recording and sharing events.

Virtual face to face interaction.

New user connectivity can be challenging.

First-time screen sharing on Mac requires quit/restart.

Joining from the mobile app and jumping between the call and the app can sometimes be challenging.

Simple login process.

Easy to schedule meetings.

Has a seamless mobile and PC experience.

Better troubleshooting; especially issues with audio.

Compress videos from recordings.

Allow better editing functions for videos.

Solid video and audio.

Rare interruptions or down time.

Easy to use.

I would like it to be easier to flip between different users screens.

Sometimes, though rarely, there is a delay in getting someone's video.

Show online people.

The ability for making mute and turning on/off camera.

The ability of raise hand.

Chat panel.

Change background.

The ability to connect via phone number and internet.

BJ does not provide the ability to control someone's screen (screen control).

Solid platform.

Many features helpful for business collaboration.

Virtual backgrounds.

Recurring meeting scheduling.

Integration with project management tools (Trello, Ora, etc.).

More virtual backgrounds for situational diversity.

Easier edits of recurring meeting series, specifically changing dates and/or frequency.

It is very easy to set up and initiate meetings.

It is feature rich and handles all meeting functions well.

There are never delays or outages during meetings.

I like it the way it is.

Video quality.

Ease of login.

Recording aspect.

Lag in video.

Management user use.

Sales meeting getting changed across to all staff - this is invaluable.

Team building g creating cohesion having a laugh.

It helps staff in lockdown have some time out and helps their mental well being.

Poor internet is at times problematic but this is outside your control.

Have the meetings clearly displaying the different time zones.

Have a list of staff accepting (or that option for small groups).

Ease of use/intuitive.

Multitude of options.

Recordings are good quality.

More background options.

System doesn't always recognize email addresses I have used before.

I have changed my time zone but I still have to change it every time I schedule a meeting.

Content Delivery

Room and Participant Management

Windows flexibility with device integration

323 Connectivity (We use Poly Infrastructure for bridging)

Recording ease

Multimedia Delivery is challenging

Scheduling limitations for multiple instances. (Erratic schedules)

Easy to use for those who have little technical expertise, especially older participants.

Support team is helpful and responsive when we have issues or questions.

Active new feature development has met many of our needs over time.

Uptime and stability have been good overall and have improved over time.

Recently, we've had issues where changing the view format (speaker only, gallery view, speaker plus participants) has caused the interface to freeze in an intermediate state.

Our current subscription level only allows for one admin login, which makes it challenging when we want to, for instance, delegate screen sharing to another user but block all other users from sharing (which older inexperienced users sometimes do accidentally).

Inexperienced users have some trouble keeping themselves on mute while others are speaking; would be nice to give admins more control in addition to having to hover over the mute button for each participant.

Would be ideal to have better support for our specific use case when running classes: we have a session leader (other than the admin) and participants are recognized by the leader by raising their hands in order, after which they unmute themselves and offer comments; our current process is workable but not ideal.

BlueJeans has good hardware that connects well with computers.

The camera has good focus and quality.

Screen sharing capabilities are good.

It is no longer popularly used within the teams.

The branding behind it isn't great.

Allow collaboration over virtual meetings.

Consistency with bandwidth.

Ease of use.

Larger room capacities.

Better backgrounds for professional use.

More apparent indicators for certain usages of the application.

Remote training.

Collaboration.

Easy interface.

Frequent disconnects.

Not always intuitive.

Back screen with no options to click on anything.

Scheduling BlueJeans meetings is easy.

Sending the invites is difficult and intuitive.

The general operation of BlueJeans is not intuitive.

People have difficulty operating the program.

I like the recording aspect. With one click I can record the main room and every other breakout room will record as well.

We were always getting kicked out of the meetings what seemed like for no reason. It was really frustrating! We would have to have everyone log off and log back on.

Clean interface.

Security.

Recording function.

Backgrounds.

Capacity.

Ability to record meetings of inly a single person to use as training tools.

Mobile phone & calendar integration.

Hard to tell if this was an internal issue with our technology but the salesforce add-in caused problems.

Ability to choose default meetings numbers was counter-intuitive.

The inherent ability to customise the user experience is both a blessing and a curse depending upon the tech familiarity of users.

Showing my age but when used solely as a telephone conferencing tool a beep / signal that people have joined/left would be helpful.

Good sound quality

Integration with Google Calendar

Personal meeting code that stays consistent

Not clear where to change background settings

Not a lot of customizability for in-meeting view settings

Connection is usually good

Video is clear

Settings are easy to navigate

Parents don't understand how to utilize it initially

Small learning curve

Minimal setting options

Great voice - people can hear us clearly

Great at giving presentations. It is easy to take over the screen and give your presentation.

Easy to download and use the app on your phone and your PC

I do not know of anything

One of the things that attracted us initially was that it allows for connections to be made to the meetings from a variety of devices, including telephones. We have some people who are not very technologically savvy so the ability to use a computer or not was important.

The facility to record meeting and then make those recordings available has significantly increased our ability to provide a library of content to our users.

Users like the flexibility of being able to change their own screen display from speaker view to gallery view and so forth.

We find that BlueJeans makes interaction between the different participants in the meeting very simple and easy.

Since we have people participating from different countries, the availability access numbers in many countries is a definite plus.

The availability to assign as many Meeting IDs as needed, including multiple meetings happening simultaneously is crucial for our purposes.

The option of the break-out rooms has been very useful. At times we want to have a meeting with everyone, then break people out for discussions or group exercises and that works very well in BlueJeans.

Currently, although the Meeting Moderator can mute the participants' microphones globally, the user has the option to turn their own mic back on. That makes sense for interactive meetings, but is terrible for when you're trying to make a presentation without interruption. It also makes it virtually impossible to record a presentation for later use without interruptions. There should be a setting which allows the moderator to turn off everyone else's microphones and over which they have no control until it's restored to them. Another option would be to have a separate product or setting designed for webinars or other types of meetings where you want to present material without interruption.

BlueJeans is terrible at being able to play video for the meeting participants. Yes, you can upload video to BlueJeans, have them convert it and then be able to use it, but that requires that the person doing the presenting have access to the complete back-end of the account. It's time-consuming and a bad idea from a security standpoint. The new "play video with audio" feature helps, but it's glitchy. Sometimes it won't allow you to hide the controls of the presenter from view of the users. There needs to be a way to natively play video from within the app. (Your competitors have this.)

There's a similar problem with playing live music over BlueJeans. I assume that because it was originally designed for business meetings, an environment where you want the audio to "hunt" for the strongest sound - presumably the voice of the person speaking that you want to be heard. However, in practice, if you try to have someone play a guitar and sing (for example), sometimes it suppresses the instrument and sometimes it suppresses the vocals as it tries to determine which of these two competing things to prioritize. The recent change to make it possible to turn off the background noise suppression on a meeting by meeting basis is a good step, but we still find it doesn't work very well.

There's currently no good way to play an audio recording for participants. (This is similar to the video problem.) If you do it as a screen share of a media app playing the audio, the sound levels are very low and sometimes muddy. You can "fake the system into doing it" by converting the audio file to a video and uploading the video, but why should we have to go to all of that effort just to play an audio clip?

High audio quality (w/ Dolby tech on).

Efficient background noise cancellation (w/ Dolby tech on).

Integration of the MS Office calendar.

The app sometimes got issues with handling various configs of I/O devices. Usually, it leads to an echo like when other participant's mic captures your voice. Although, it may be due to some random conflicts with OS (I'm using Windows and with desktop app).

Monochromatic chat box - why not use regular colours like in MS Teams / Slack?

Spatial audio: BlueJeans is the only video meeting solution I have used with spatial audio technology. This technology suppresses background noise during meetings and ensures the voice of every meeting participant is clear and audible.

Universal accessibility: BlueJeans presents me with a variety of ways to join and initiate video meetings. At the moment, I can join BlueJeans through my mobile phone (my preferred access medium), as a native application on my computer, or from my computer browser.

Meeting security: BlueJeans provides me with multiple protocols to ensure that my meetings are always safe, and unauthorized people cannot join my meetings without permissions.

BlueJeans is not the most popular video meeting program out there. On a lot of occasions, when I have needed to communicate with external collaborators, we’ve had to spend extra time teaching them how to use BlueJeans.

The lack of a live polling feature on BlueJeans meetings. Although, the feature is available on BlueJeans events.

Excellent recordings.

Syncs well with calendars.

Moderating meetings is easy to do.

Ease of use for persons who don't have the App downloaded.

When you change a meeting code, it should only be for that meeting and not all meetings previously set.