Name: BMC Helix Client Management
Rating: 8.3 (13 reviews)
Author: BMC Helix

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Mobile App Development

Development

Association Management

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

File Sync

Objectives and Key Results (OKR)

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Financial Risk Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

International Payroll

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Business Internet Service Providers (ISPs)

Cloud Storage

Component Content Management

Container Management

Fraud Detection

IT Alert Management

Identity Verification

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Intranet

Load Testing

Managed Print

Managed Private Cloud

Metadata Management

Network Performance Monitoring

Product Implementation Services

Tower Servers

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Presentation

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Email Signature

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Pipeline

Sales

Antivirus

Security

Digital Forensics

Estate Planning

Insurance Agency Management

Insurance Claims Management

Inventory Management

Library Management

Physical Therapy

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BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It  replaces the now EoL BMC BladeLogic Client Automation platform. The software automatically deploys patches and updates patch bulletins.

Monthly subscription

Yearly subscription

Techinline Remote Desktop

BMC Helix Client Management

Software for managing client desktops possess various automation features (e.g. patching and distribution), and support remote configuration and deployment across end user platforms, increasing efficiency, system security, and oversight, while also providing insight and improvement to the end user experience.

Desktop Management

Likelihood to Recommend

Support Rating

BMC FootPrints

Technology & User Services Manager

BMC Client Management 2017-03-29 11:24:45

XenServer

Microsoft Azure

Microsoft System Center

VMware ESXi

Omnissa Horizon

VMware vCenter

Microsoft 365

Google Workspace

BMC Helix Client Management 2020-05-08 08:15:39

BMC Track-It!

Sr. Network Administrator

BMC Client Management 2017-03-27 09:25:03

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Easy report

Report writing

Detailed documentation

Field names

Take longer

Search results

Easy to upgrade

Highly flexible

Information we need

Community support

Simple interface

Need to support

Patch management

Easy to navigate

Good reporting

Provides the flexibility

Home

Desktop Management Software

We use BMC Client Management for computer imaging, patch management, asset management and software deployment. It allows us a high level of control over the patching process which is extremely important in a manufacturing environment. It is our go to system to automate all asset processes and has allowed us to reduce computer replacement time, speed software deployment and help with asset planning.

Easy to use
Easy to upgrade
Highly flexible without customization
Great community/support
Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business.
Computer imaging and software deployment work together to improve speed to delivery.
Financial asset management is very useful providing all of the information we need to support our PC replacement process.

Reporting can be challenging
Advanced features like image deployment lack detailed documentation
Would like to see the addition of flexible field names, especially to financial asset management.

BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes.

We moved to BMC Remedy as ITSM tool from in-house tools in order to meet the scaling of the business. Till then we did not have a full fledge ITAM tool. Since BMC Helix Client Management Tool integrates readily with BMC Remedy, we decided to go with this tool for major asset inventory purpose. This is being used by the whole organisation for ITAM purpose.

Integration with BMC Remedy.
Lightweight client.
Good reporting features.

Features are not uniform across OS for end point management.
Changes take longer time to execute in the cloud front.

This was a costly affair to say the least.
Did not find a great value add done by their support and account management team.

Microsoft System Center Configuration Manager (SCCM)

VMware Horizon (formerly VMware View), VMware vCenter Server, VMware ESXi, Microsoft Office 365, G Suite, Citrix Hypervisor (formerly XenServer), Microsoft Azure

We use BMC Client Management for remote access, OS program deployment, patch management, and compliance management. it is a very big time saver on patching systems. you can set it and let it go. The Compliance module has help our compliance officer find, identify, and remediate, shortfalls in our practices.

It would be nice if it were possible to export search results
Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV
Easy report writing

BMC Helix Client Management

Overview

What is BMC Helix Client Management?