February 23, 2019

BMC helps faster resolution of issues

Verified User

Engineer in Information Technology

Health, Wellness and Fitness Company, 10,001+ employees

Score 8 out of 10

Vetted Review

Verified User

Likelihood to Renew

Easy to use, UI is very user friendly any one can learn it easily

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April 13, 2016

The "Remedy" for your ITIL based solution

Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Likelihood to Renew

We have been customers of BMC for well over 7 years now and our corporation is tightly integrated with BMC and multiple solutions they offer us.

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September 28, 2015

Remedy=Knowledge Base/Productivity

Travis Sirmon

Regional IT Engineer

Inchcape Shipping ServicesMaritime, 1001-5000 employees

Score 7 out of 10

Vetted Review

Verified User

Likelihood to Renew

Always want to keep options open

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September 29, 2014

BMC puts the aaS in SaaS, but the Promise in on-Premise

Lee Cullom

President

Northcraft AnalyticsComputer Software, 11-50 employees

Score 7 out of 10

Vetted Review

Verified User

Likelihood to Renew

Northcraft Analytics has no choice. We build solutions for the top 5 ITSM solutions in market share. That's ServiceNow, BMC Remedy ITSM, HP Service Manager, etc...

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June 20, 2016

BMC Remedy

Verified User

Professional in Information Technology

Medical Devices Company, 10,001+ employees

Score 8 out of 10

Vetted Review

Verified User

Likelihood to Renew

We are currently being acquired and have an initiative to look at another SAAS solution

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BMC Helix ITSM (Remedy) Reviews

Reviews (1-5 of 5)

BMC helps faster resolution of issues

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The "Remedy" for your ITIL based solution

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Remedy=Knowledge Base/Productivity

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BMC puts the aaS in SaaS, but the Promise in on-Premise

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BMC Remedy

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Reviews (1-5 of 5)

BMC helps faster resolution of issues

Likelihood to Renew

The "Remedy" for your ITIL based solution

Likelihood to Renew

Remedy=Knowledge Base/Productivity

Likelihood to Renew

BMC puts the aaS in SaaS, but the Promise in on-Premise

Likelihood to Renew

BMC Remedy

Likelihood to Renew

BMC Helix ITSM (Remedy) Scorecard Summary

Feature Scorecard Summary

About BMC Helix ITSM (Remedy)

BMC Helix ITSM (Remedy) Integrations

BMC Helix ITSM (Remedy) Competitors

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