What is BMC Helix ITSM (Remedy)?
BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.
What are BMC Helix ITSM (Remedy)'s top competitors?
What is BMC Helix ITSM (Remedy)'s best feature?
Reviewers rate Organize and prioritize service tickets highest, with a score of 9.3.
Who uses BMC Helix ITSM (Remedy)?
The most common users of BMC Helix ITSM (Remedy) are from Enterprises and the Information Technology & Services industry.