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BombBomb

BombBomb

Overview

What is BombBomb?

BombBomb in Colorado Springs offers a video messaging and marketing platform to accelerate and personalize sales processes. The video, which integrates with Gmail, Salesforce, and Outlook, provides open tracking and video response capabilities, reminder and notifications, reusable text for sales…

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Recent Reviews

TrustRadius Insights

BombBomb is a versatile software that has found widespread use across various departments and industries. Sales, Marketing, and Customer …
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Reviewer Pros & Cons

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Pricing

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Essentials

$29.00

Cloud
per month

Plus

$49.00

Cloud
per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.bombbomb.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is BombBomb?

BombBomb is used by business professionals to build customer relationships over digital channels.


They are a provider of video email software that boasts a human-centered approach to communication.


BombBomb helps record, send, and track video messages that convey the tone, emotion, clarity, and personality that other mediums lack.


And with inboxes and social media feeds becoming more crowded with "digital pollution", it’s more important than ever to stand out in the inbox, build trust, and improve customer experience.


BombBomb is designed so that enterprise teams and small businesses can bring a human touch back into their communication.

BombBomb has been in business since before the iPhone existed, with a team that has collectively sent more than 500,000 video messages (and counting).


With a resource library and dedicated coaching staff, BombBomb aims to be a video messaging software that teams actually use. BombBomb also integrates with commonly used tools. The vendor's value proposition is:


Salespeople get more replies, set more appts, and win more deals.

CS teams increase adoption, boost CSAT scores, and reduce churn.

Internal teams communicate clearer, save time, and improve efficiency.


BombBomb Video

BombBomb makes it easy to build better business relationships with personal, 1-to-1 video messages - https://bombbomb.com Remember when you were excited about reading an email, hearing the phone ring, getting a social media message or even receiving a text? It meant that a r...
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BombBomb Competitors

BombBomb Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BombBomb in Colorado Springs offers a video messaging and marketing platform to accelerate and personalize sales processes. The video, which integrates with Gmail, Salesforce, and Outlook, provides open tracking and video response capabilities, reminder and notifications, reusable text for sales emails, and content library custom branded content for integration with emails.

Vidyard, Loom, and Hippo Video are common alternatives for BombBomb.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of BombBomb are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BombBomb is a versatile software that has found widespread use across various departments and industries. Sales, Marketing, and Customer Service teams rely on BombBomb to connect with current and prospective customers on a daily basis. By using personalized video emails, users have been able to engage potential prospects more effectively and set the stage for successful sales development efforts. Users appreciate the ability to issue a series of targeted emails combined with outbound calling campaigns, allowing them to increase engagement and track open rates and video views. This data-driven approach has enabled users to modify their messaging and approach in subsequent campaigns based on valuable insights. Additionally, BombBomb's tracking features, highly valued by users, provide detailed analytics on open and play activity, response rates, and even how far into a video someone has watched. This not only helps teams measure the effectiveness of their outreach efforts but also enables them to stand out in crowded inboxes and elicit responses from cold outbound leads. Furthermore, BombBomb plays an integral role in internal communication as well, with management teams utilizing the platform to send messages to agents, vendors, and potential recruits. The ability to deliver personalized videos allows these teams to differentiate themselves and ensure excellent communication with their stakeholders. With endorsements from reputable organizations like the National Association of Realtors and integration with major real estate industry software, it is evident that BombBomb has established itself as a popular tool for video email campaigns in the real estate industry. However, its applications extend beyond real estate, as individuals in various fields also leverage BombBomb on a personal level to interact with clients and potential clients more effectively. Through evergreen videos, the software proves invaluable in customer support efforts by enabling quicker and more effective communication with homebuyers. Ultimately, BombBomb stands out as an engaging and creative solution that cuts through inbox clutter, making it a valuable asset for any business looking to enhance its outreach strategy and personalize its messages.

Animated GIF Preview: Users have found BombBomb's animated GIF preview of video content to be attention-grabbing and engaging. Several reviewers mentioned that this feature sets their emails apart from traditional ones, making them more memorable and impactful.

Simple Automation Tools: Many users have praised BombBomb for its simple and easy-to-use automation tools. These tools allow users to easily program a series of emails to be sent out at specific intervals, enabling effective and timely communication with clients. Reviewers appreciated the convenience and efficiency that these automation features provide.

User-Friendly Customization: BombBomb has been commended by multiple reviewers for its user-friendly customization options. Users can easily customize their email campaigns and upload databases for single email blasts or campaigns. This flexibility allows users to tailor their emails according to their needs while ensuring a cohesive brand experience across channels.

Integration Limitations: Some users have expressed their desire for more integrations available in BombBomb, stating that the current native integrations are limited. They have had to rely on Zapier for additional integrations, which adds an extra layer of complexity and may not always meet their specific needs.

Outlook Compatibility Issues: Several reviewers have encountered problems when using BombBomb with Outlook. They have found that the software works better for existing relationships rather than outbound campaigns, suggesting that there may be compatibility issues between BombBomb and Outlook's functionalities.

Deliverability Concerns: There have been reports from some customers who serve markets with strict deliverability requirements that BombBomb may not fully meet their needs. While specific details were not provided, these concerns imply potential challenges in terms of email deliverability within certain industries or regions.

Users highly recommend using BombBomb for both business and personal connections. They suggest signing up for the free trial and doing practice videos to become comfortable with being on camera. Additionally, they highlight BombBomb's phenomenal customer training and support, describing them as a valuable resource. Users believe that BombBomb is suitable for both beginners and advanced users due to its user-friendly interface and its ability to enhance connections with clients and potential clients. Overall, BombBomb is praised as a great choice for those looking to incorporate video into their communication strategies.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
BombBomb is part of our overall outreach strategy to connect with prospects and clients in an engaging, creative way that cuts through the clutter of their inbox and personalizes the message so it doesn't feel like they are part of a mass mailing. It is used by our marketing and sales team mostly.
  • Cuts through the clutter of your recipients' inbox with a creative outreach strategy.
  • Very easy to set up and use.
  • Nice that it appears in recipient's inbox as a moving gif which attracts more attention.
  • Not the greatest quality of video.
  • Would be nice to customize more.
  • Doesn't inherently connect to CRM.
It's best suited when traditional email and phone calls aren't getting through and you have an important message to relay to a prospect or client. People can't resist clicking a video that has their name on it. It may not be as appropriate for prospects that don't like to have fun.
  • BombBomb has helped us get meetings we didn't get otherwise.
  • BombBomb takes up a lot of time when doing a lot at once, so it has to be worth it.
  • BombBomb has become an important part of our ABM campaigns.
I think a lot of these are similar in many ways. BombBomb stood out because of the moving GIF feature among other things, but the overall idea of using video to cut through the clutter is where the value prop has been for our business so far. Other options have better video quality but BombBomb has good features all around.
Vidyard, Vyond (formerly GoAnimate), Vimeo Live
Overall it's very easy to use and the video emails stand out. Everything loads quickly and they make it easy to set up. It features CRM-like functionality to view opens, clicks, time watched, etc., but it doesn't port that info over to your existing CRM which is where some of the friction occurs. Still, it's amazing for what it does. I recommend giving it a try for our outreach.
As said before, the usability is very straightforward and the customization options are good enough to get the job done. There is a mobile app to help with real-time engagement so that is useful too. They offer plenty of training and best practices to make sure you are getting the most out of BombBomb.
Other than adding it to your CRM, it is very easy to set up, customize and send. This is a tool that is very hard to "mess up." You just record the video and if it went well, you send it and then easily track how it was received and if they engaged with it. Very easy to integrate into an ABM campaign, just takes time.
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