Skip to main content
TrustRadius
BombBomb

BombBomb

Overview

What is BombBomb?

BombBomb in Colorado Springs offers a video messaging and marketing platform to accelerate and personalize sales processes. The video, which integrates with Gmail, Salesforce, and Outlook, provides open tracking and video response capabilities, reminder and notifications, reusable text for sales…

Read more
Recent Reviews

TrustRadius Insights

BombBomb is a versatile software that has found widespread use across various departments and industries. Sales, Marketing, and Customer …
Continue reading
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Essentials

$29.00

Cloud
per month

Plus

$49.00

Cloud
per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.bombbomb.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is BombBomb?

BombBomb is used by business professionals to build customer relationships over digital channels.


They are a provider of video email software that boasts a human-centered approach to communication.


BombBomb helps record, send, and track video messages that convey the tone, emotion, clarity, and personality that other mediums lack.


And with inboxes and social media feeds becoming more crowded with "digital pollution", it’s more important than ever to stand out in the inbox, build trust, and improve customer experience.


BombBomb is designed so that enterprise teams and small businesses can bring a human touch back into their communication.

BombBomb has been in business since before the iPhone existed, with a team that has collectively sent more than 500,000 video messages (and counting).


With a resource library and dedicated coaching staff, BombBomb aims to be a video messaging software that teams actually use. BombBomb also integrates with commonly used tools. The vendor's value proposition is:


Salespeople get more replies, set more appts, and win more deals.

CS teams increase adoption, boost CSAT scores, and reduce churn.

Internal teams communicate clearer, save time, and improve efficiency.


BombBomb Video

BombBomb makes it easy to build better business relationships with personal, 1-to-1 video messages - https://bombbomb.com Remember when you were excited about reading an email, hearing the phone ring, getting a social media message or even receiving a text? It meant that a r...
 Show More

BombBomb Competitors

BombBomb Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BombBomb in Colorado Springs offers a video messaging and marketing platform to accelerate and personalize sales processes. The video, which integrates with Gmail, Salesforce, and Outlook, provides open tracking and video response capabilities, reminder and notifications, reusable text for sales emails, and content library custom branded content for integration with emails.

Vidyard, Loom, and Hippo Video are common alternatives for BombBomb.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of BombBomb are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BombBomb is a versatile software that has found widespread use across various departments and industries. Sales, Marketing, and Customer Service teams rely on BombBomb to connect with current and prospective customers on a daily basis. By using personalized video emails, users have been able to engage potential prospects more effectively and set the stage for successful sales development efforts. Users appreciate the ability to issue a series of targeted emails combined with outbound calling campaigns, allowing them to increase engagement and track open rates and video views. This data-driven approach has enabled users to modify their messaging and approach in subsequent campaigns based on valuable insights. Additionally, BombBomb's tracking features, highly valued by users, provide detailed analytics on open and play activity, response rates, and even how far into a video someone has watched. This not only helps teams measure the effectiveness of their outreach efforts but also enables them to stand out in crowded inboxes and elicit responses from cold outbound leads. Furthermore, BombBomb plays an integral role in internal communication as well, with management teams utilizing the platform to send messages to agents, vendors, and potential recruits. The ability to deliver personalized videos allows these teams to differentiate themselves and ensure excellent communication with their stakeholders. With endorsements from reputable organizations like the National Association of Realtors and integration with major real estate industry software, it is evident that BombBomb has established itself as a popular tool for video email campaigns in the real estate industry. However, its applications extend beyond real estate, as individuals in various fields also leverage BombBomb on a personal level to interact with clients and potential clients more effectively. Through evergreen videos, the software proves invaluable in customer support efforts by enabling quicker and more effective communication with homebuyers. Ultimately, BombBomb stands out as an engaging and creative solution that cuts through inbox clutter, making it a valuable asset for any business looking to enhance its outreach strategy and personalize its messages.

Animated GIF Preview: Users have found BombBomb's animated GIF preview of video content to be attention-grabbing and engaging. Several reviewers mentioned that this feature sets their emails apart from traditional ones, making them more memorable and impactful.

Simple Automation Tools: Many users have praised BombBomb for its simple and easy-to-use automation tools. These tools allow users to easily program a series of emails to be sent out at specific intervals, enabling effective and timely communication with clients. Reviewers appreciated the convenience and efficiency that these automation features provide.

User-Friendly Customization: BombBomb has been commended by multiple reviewers for its user-friendly customization options. Users can easily customize their email campaigns and upload databases for single email blasts or campaigns. This flexibility allows users to tailor their emails according to their needs while ensuring a cohesive brand experience across channels.

Integration Limitations: Some users have expressed their desire for more integrations available in BombBomb, stating that the current native integrations are limited. They have had to rely on Zapier for additional integrations, which adds an extra layer of complexity and may not always meet their specific needs.

Outlook Compatibility Issues: Several reviewers have encountered problems when using BombBomb with Outlook. They have found that the software works better for existing relationships rather than outbound campaigns, suggesting that there may be compatibility issues between BombBomb and Outlook's functionalities.

Deliverability Concerns: There have been reports from some customers who serve markets with strict deliverability requirements that BombBomb may not fully meet their needs. While specific details were not provided, these concerns imply potential challenges in terms of email deliverability within certain industries or regions.

Users highly recommend using BombBomb for both business and personal connections. They suggest signing up for the free trial and doing practice videos to become comfortable with being on camera. Additionally, they highlight BombBomb's phenomenal customer training and support, describing them as a valuable resource. Users believe that BombBomb is suitable for both beginners and advanced users due to its user-friendly interface and its ability to enhance connections with clients and potential clients. Overall, BombBomb is praised as a great choice for those looking to incorporate video into their communication strategies.

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
Michael B. Craig | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • BombBomb breaks the monotony of traditional email.
  • BombBomb strengthens the connection with your clients/prospects.
  • BombBomb elevates your brand personality.
  • We've found it's better with existing relationships than as an outbound campaign.
  • Deliverability - We serve markets that might be a little more strict with regards to deliverability.
  • Chrome extension - it was awful and took up so much of the inbox that we've uninstalled it completely.
Mark Coffman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use.
  • It interfaces with Salesforce contact views so that you can isolate the specific set of clients you want to direct your video to.
  • People feel they know you before they even meet you!
  • The contact limits are hard to deal with. When you go over your limit you have no way to immediately correct the problem.
John Pohly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Upload your databases to BombBomb to send single email blasts or campaigns.
  • Upload your videos to BombBomb or use their software to record videos. Either way, the BombBomb system makes sending video emails easy!
  • The "Individual Plus" or any higher priced subscriptions to BombBomb software include forms and automation for lead generation and automation of campaigns.
  • The mobile app for iOS and Android is very useful for sending and responding to BombBomb emails!
  • On pricing, I would like to select the "number of contacts" levels by monthly upgrade price so the total monthly cost of BombBomb is more transparent and easier to adjust on a monthly basis.
  • Super technical feedback for BombBomb programmers but with Zapier API a new lead with name and additional fields (beyond just email field) has to be added with a "zap" to contacts first, then a 5 minute delay (using Zapier) before a final "zap" can be programmed to move the contact with the additional fields to a list. If I zap to just a list, only the email field can be used. To fix this, adjust Zapier programming "add to list" to utilize all contact fields of a lead/contact import.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Cuts through the clutter of your recipients' inbox with a creative outreach strategy.
  • Very easy to set up and use.
  • Nice that it appears in recipient's inbox as a moving gif which attracts more attention.
  • Not the greatest quality of video.
  • Would be nice to customize more.
  • Doesn't inherently connect to CRM.
Doug Anderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • I like BombBomb's animated GIF preview of our video content. I think it's definitely more attention-grabbing than traditional email.
  • BombBomb's automation tools are simple and easy to use. You can program a series of emails to go out X number days following the previous one and at a certain point in time.
  • BombBomb's email builder is also pretty easy to use, once you get the hang of it. (If you've used other email tools, Constant Contact, MailChimp, etc. --- this one should be a snap.)
  • I'd like to see some more integrations. I haven't exactly used this feature, but have poked around a little. There's a handful of native integrations and they use Zapier for the rest.
  • Going in and out of the desktop recording feature is a little buggy. I had problems with it and never truly got them resolved. Had to use a different solution for that.
Drew Blackston, RFC® CRC® | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Takes email from not personal to a very personal experience.
  • Engages the user on the front and back end of emails.
  • BombBomb is super user-friendly and easy to learn.
  • I do not have any recommendations for changes.
Return to navigation