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Booker

Booker

Overview

What is Booker?

Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based,…

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Recent Reviews

TrustRadius Insights

Booker has proven to be a valuable tool for various industries and businesses. Users have utilized the platform for scheduling COVID …
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Book With Booker

8 out of 10
May 31, 2022
Incentivized
Booker is a platform to run and grow your business facilitating various features like booking appointments, selling by point of sale, …
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Perfect for a Spa

9 out of 10
October 26, 2015
Incentivized
I used Booker as a spa manager at a medical spa in New York City and at a previous spa before that. I LOVE it and it really covered …
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Booker is fast and easy :)

10 out of 10
October 19, 2015
Incentivized
Booker is being used to make appointments with classes at our NYC and LA locations for our fitness studios. Clients log in to Booker and …
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Pricing

View all pricing

Starter

$129

Cloud
per month

Accelerate

$269

Cloud
per month

Ultimate

$429

Cloud
per month

Entry-level set up fee?

  • $250
    Required
For the latest information on pricing, visithttp://www.booker.com/pricing-service…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Eugene Booker demo reel

YouTube

Despatch Link Taxi & Cab Web Booker Mini Demo Get a quote

YouTube

Kennel Booker Demo

YouTube

Booker Demo

YouTube

Best Salon Software Booker Software Demo

YouTube
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Product Details

What is Booker?

Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.

Booker Features

  • Supported: Online Booking
  • Supported: Staff Scheduling
  • Supported: Point of Sale - Credit Card Processing
  • Supported: Employee Payroll
  • Supported: Inventory Management

Booker Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Booker Videos

Booker Integrations

Booker Competitors

Booker Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

MINDBODY and Vagaro are common alternatives for Booker.

Reviewers rate Usability highest, with a score of 8.3.

The most common users of Booker are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Booker has proven to be a valuable tool for various industries and businesses. Users have utilized the platform for scheduling COVID testing appointments, effectively managing the scheduling experience for both parents and students. Additionally, Booker has been instrumental in streamlining all aspects of spa management. It offers features such as scheduling, point of sale, merchant services, and gift certificate management, making it an all-encompassing solution.

For businesses with multiple locations, Booker serves as a convenient POS platform and booking system. It simplifies the process of managing appointments remotely and facilitates the coordination of services across different sites. Customers regard Booker as the best salon POS system due to its integrated social media, marketing capabilities, appointment management, reporting features, scheduling abilities, and payroll functionalities.

Makeup studios have also adopted Booker to efficiently book appointments for their makeup and hair clients. With multiple staff members accessing the platform, it provides a seamless experience for both employees and customers. While Booker is generally easy to learn and intuitive, some users have encountered occasional glitches when making appointments or checking out customers.

Moreover, businesses rely on Booker for a range of essential tasks such as appointment scheduling, payroll calculations, and employee schedule viewing. The platform has become a primary appointment scheduling tool and communication channel for staff members, replacing traditional tools like Google Calendar.

Fitness studios find great value in Booker's ability to schedule classes, review schedules, plan sessions in advance, and sell products efficiently. It supports daily operations by enabling the scheduling of client appointments, capturing payments seamlessly, and generating essential reports.

Booker also caters to spa and club management in multiple locations. Its comprehensive suite of features encompasses appointment booking capabilities, point-of-sale functionality, customer retention strategies like attracting new clients, and data analysis tools.

While Booker has received positive feedback from users for its ease of setup and intuitive interface that provides comfort in online booking and client progress tracking; some users have reported issues with restricted access to certain reports and options. Other concerns mentioned include frequent upgrades leading to temporary shutdowns, as well as complicated and useless reports. Despite these issues, Booker continues to be an invaluable tool for many businesses, offering crucial functionalities such as checking in/out clients, inventory management, reporting, and payroll processing.

Valuable Tool for Managing Operations: Many users have found Booker to be a valuable tool for managing rooms, therapists, and appointments. It allows users to easily schedule appointments, manage staff and hours of operation, and track cash and credit payments.

Up-to-the-Minute Sales Analysis: Several reviewers appreciate the up-to-the-minute analysis of sales provided by Booker. The graphics on the dashboard provide a clear and easy-to-understand picture of business activity, helping users make informed decisions.

Convenient Integration with Booking Platforms: Users have liked the integration of booking platforms in Booker. This feature makes it convenient to manage orders and add or remove services from the menu, streamlining operations for businesses.

Challenging Customer Service: Several users have expressed frustration with the difficulty of receiving timely responses from customer support. They have mentioned delays in getting their concerns addressed and a lack of responsiveness from the support team. This has led to dissatisfaction and a need for improved communication and quicker resolution times.

Steep Learning Curve: Some reviewers have highlighted that certain features in the software take time to learn and set up, resulting in a significant learning curve for new users. They found it challenging to navigate through the various functionalities and understand how to utilize them effectively. Improved onboarding resources, tutorials, and user-friendly guides are suggested to help users overcome this initial hurdle.

Difficulties with QuickBooks Integration: Users have criticized the export feature to QuickBooks for its transaction-based approach and complex setup process. They reported the need to go through Excel and involve third-party vendors, which adds unnecessary steps and makes it difficult to transfer credit items seamlessly. Reviewers desire a more straightforward Booker-to-QuickBooks bridge that can display deposit details balanced against daily totals without having to import each individual transaction manually. A smoother integration process is requested for enhanced efficiency and accuracy when working with QuickBooks data within the system.

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