TrustRadius Insights
Boomset is a powerful software that has revolutionized the way events are managed. One of its primary use cases is streamlining the …
Overview
What is Boomset?
Boomset is event planning and guest list management software from the company of the same name in New York.
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What is Boomset?
Boomset is event planning and guest list management software from the company of the same name in New York.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Boomset?
Boomset Video
Yext ONWARD19 - powered by Boomset.
Attendees check-in with RFID entry and use Boomset gamification for their digital event journey. Watch as they interact at various touchpoints of the event to earn points and redeem for prizes. Check out the Boomset Lead Retrieval feedback kiosk!
Boomset Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Boomset is a powerful software that has revolutionized the way events are managed. One of its primary use cases is streamlining the check-in process, resulting in faster and smoother check-ins for event attendees. Users have experienced a significant reduction in the number of staff needed on-site for registration, allowing them to focus on other event-related tasks. This has eliminated the problem of bottlenecks at the entrance while ensuring attendees are registered accurately and quickly. The app is user-friendly with iPads and printed name badges, making it an easy solution to outdated and ugly name tag and check the list processes.
Another significant business problem that is solved by Boomset is automating the event registration process. The software enables capturing and recording guest registration details for analysis and future registrations, making it easier for event planners to organize and manage their events. It has simplified registration for hundreds or thousands of attendees, integrated with other registration vehicles, and print badges on demand. The app sends real-time notifications to organizers about registered guests, reducing stress during meetings or conferences. Additionally, Boomset's check-in process has been streamlined greatly, allowing shorter wait times, creating easy event check-in, avoiding lines while improving data capturing to create detailed reports after the event. Overall Boomset has helped users streamline and simplify their registration process for events thus providing complete visitor experience in so many ways.
Streamlines event management: Many users appreciated that Boomset streamlines all event management tasks in one place, saving them time and making it easy to use. Reviewers mentioned this as the most significant advantage of using Boomset for their events.
Responsive customer service: The customer service provided by Boomset was highly praised with many reviewers stating that they were responsive, helpful, and willing to walk them through any issues. Users appreciate how prompt and helpful the support team is whenever there are issues or concerns.
Intuitive user interface: The user interface of Boomset was intuitive and easy to navigate according to some reviewers, making it user-friendly for both administrators and attendees. This has been a great advantage especially for those who have little experience with event technology.
Difficult to learn/set up: Many users have found Boomset challenging to learn and set-up due to its clunky features, causing confusion among new users. Some reviewers noted that the user interface is not intuitive, making it difficult for them to complete tasks quickly.
Limited customization options: Several reviewers expressed frustration with Boomset's limited customization options, including difficulty designing badges and invitations due to the confusing user interface. The lack of integration with printer companies also caused issues since they had to deal with two different companies for the badge product.
Technical Issues: A number of users experienced technical difficulties when using Boomset during events, including glitches and occasional bugs that made it challenging to use the app. In some cases, customer support was unresponsive or unhelpful when these issues arose, leading to substantial problems for event organizers who relied on the software.
Users who have used Boomset commonly recommend the following:
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Start small and work your way up: Users believe it is important to start with small implementations and gradually increase usage of Boomset. This approach allows for a smoother transition and better understanding of the platform's capabilities.
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Take a call with the team: Many users suggest scheduling a call with the Boomset team, as they are known for being great communicators and providing honest feedback. This helps users get personalized guidance and support during the implementation process.
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Consider cost and needs: Users recommend evaluating the cost per attendee when implementing Boomset. They also suggest assessing their main needs before choosing an event management software, as there may be cheaper alternatives available for basic requirements. This approach ensures that users select a solution that aligns well with their budget and specific needs.