Name: Boostlingo - Interpretation Platform
Uploaded: 2019-06-27T22:50:08.000Z
Duration: 1 min 24 s
Description: Boostlingo - Interpretation Platform

Help Desk

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### Interpretation Services
Users consistently highlight Boostlingo's interpretation services as a standout feature, praising its versatility and ease of use. The platform's ability to provide telephonic, onsite, and live linguistic interpretation services has garnered positive feedback from users, who appreciate the comprehensive language support it offers. While some users have expressed minor concerns about certain functionalities within the interpretation services, the overall sentiment remains positive, with many users commending Boostlingo for its dedication to continuous improvement and responsive customer support in the realm of interpretation services.

### Telecommunication
Reviewers consistently praise Boostlingo's telecommunication capabilities, highlighting the smooth real-time communication technology and the ease of connecting remote interpreting calls without delays. Users appreciate the high video quality and user-friendly interface, making it a preferred choice for efficient communication. The platform's ability to generate detailed data for performance analysis and trend identification is also well-received, showcasing its value in enhancing communication processes. Boostlingo's commitment to regular updates and responsive support further solidify its reputation as a reliable telecommunication solution for diverse user needs.

### Video and Audio Integration
Users consistently praise Boostlingo's robust video and audio integration features. The platform's real-time communication technology is highlighted for its smooth performance, with remote interpreting calls connecting promptly and delivering high-quality video. Users appreciate the user-friendly interface and the ease of navigating through the audio and video functionalities. Additionally, the platform's ability to generate detailed data reports allows users to analyze interpreter performance, identify trends, and cater to client needs effectively. Boostlingo's commitment to regular updates and responsive support services further enhances the overall user experience with its video and audio integration capabilities.

### Account Management
User feedback on Boostlingo's account management capabilities is generally positive, with reviewers highlighting the personalized attention provided by account managers and the quick response times from the support team. Clients appreciate the level of customization available for their accounts, allowing them to tailor settings to their specific needs. While some minor issues were noted, such as limitations in customization options for billing reports and account rates, users overall find the account management system to be efficient and supportive in addressing their organization's needs.

### Customer Engagement
Users have expressed mixed opinions regarding Boostlingo's customer engagement capabilities. While many appreciate the user-friendly platform and constant updates that enhance customer experience, some users find limitations in customization options and functionalities for interpreters. The ability to have multiple language service lines on a unified platform is praised, but there are suggestions for improvements to make it easier for interpreters to use and to provide more customization features for customers.

### Feedback and Improvements
Users consistently praise Boostlingo's responsiveness to feedback and quick implementation of changes. They appreciate the platform's adaptability to user suggestions, with many noting that their input is valued and acted upon promptly. While some users have encountered minor glitches or limitations in customization, the overall consensus is that Boostlingo's commitment to refining its services based on feedback is a strong asset. The support team's dedication to addressing user concerns and providing helpful tips further enhances the user experience.

### Mobile and Web Access
Users generally appreciate the convenience of Boostlingo's mobile app and web-based access, citing the flexibility and ease of use as key advantages. However, some users have expressed concerns about the lack of mobile responsiveness in the web app and the need for more customization options. Despite these drawbacks, Boostlingo's mobile and web access capabilities are seen as valuable tools for managing interpreting services efficiently.

### Scheduled and On-Demand Services
Users generally appreciate the convenience and speed of Boostlingo's on-demand services, allowing them to quickly access language services when needed. However, there are some concerns regarding the complexity of the interpreter portal and the learning curve associated with the backend administration. While the platform offers flexibility in customization, users have expressed a desire for more streamlined processes and improved user experience, particularly in the mobile app interface.

Boostlingo has been a game-changer for businesses looking to expand their interpreting services. The platform provides a seamless and on-demand language service to providers, closing the communication gap with clients who speak different languages. Many users have found it to be an effective solution for bridging language barriers, enabling them to connect with clients and customers from various parts of the world.

Boostlingo's flexibility and customizable options have made it appealing to many users, who find it easy to use and access. The support team is always available to provide help and advice, making it simple, easy, and convenient for users to get started. Additionally, the company listens closely to feedback and implements changes quickly, ensuring that user input is valued and acted upon. Its reasonable pricing has been lauded by many users as well, providing opportunities for growth without breaking the bank.

Perhaps one of Boostlingo's most attractive features is its potential for massive growth. Agencies can use Boostlingo's system to become a commanding force within the market, expanding their services, and reaching new markets in ways that may not have been possible before. Boostlingo allows agencies to keep up with rapidly changing industry trends while providing high-quality interpreting services. Overall, Boostlingo's platform has been instrumental in solving business problems related to language barriers by offering a flexible, efficient, and affordable solution for all types of businesses.

Customer Service: Users appreciate the personalized and high-quality customer service provided by Boostlingo. Numerous reviewers have praised the attentiveness of the account manager and support team, who are responsive to feedback and quick to resolve any issues that arise.

Ease of Use: The Boostlingo platform is user-friendly and easy to navigate, making it a popular choice for language service providers (LSPs) and their clients alike. Many users have commented on how versatile, customizable, and efficient the software is.

Real-Time Communication: Reviewers have consistently noted that the real-time communication technology works seamlessly, allowing for remote interpreting calls to connect without delay while maintaining high-quality video. Customers love being able to use Quick Dial, which makes tasks quick and efficient.

Admin Section: Some users have reported that the admin section is not intuitive, which has made it difficult for them to find where to apply specific changes. This has caused frustration for some users who report having spent a considerable amount of time getting used to the system.

Mobile Responsiveness and Customization Options: The web app lacks mobile responsiveness and customization options for white-labeling, causing inconvenience to some users who would like more control over how they use Boostlingo on different devices or want their branding incorporated into the platform.

Billing Reports Customization: Some users have expressed dissatisfaction with billing reports, as they cannot be customized enough to meet contractual obligations when invoicing. This limitation restricts these users from fully utilizing Boostlingo's billing features.

Boostlingo is a language software and technology company based in San Francisco, California, offering software that is device agnostic, scalable and compliant across common regulatory and security requirements. The Boostlingo application includes features like: Brandable mobile apps, over-the-phone and video remote interpreting delivery systems, multi tenant administration and configuration controls, internet and phone based routing systems, onsite interpretation scheduling tools and analytics and appointment geo-tracking services.

Individual

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LSP plan: Professional

LSP plan: Business

LSP plan: Enterprise

Boostlingo

Translation tools automate the translation of marketing materials and web content so that they may be read in other languages.

Translation

Boostlingo - Interpretation Platform

Global Interpreter Platform for Language Service Companies providing Over the Phone Interpreting, Video Remote Interpreting, On-site Interpreting Scheduling.

Boostlingo was designed specifically for Language Service Agencies and Language Support Organizations and has quickly become one of the most widely adopted software systems across the global interpretation industry. The Boostlingo platform has been developed to ensure that language service providers will be able to reduce costs associated with the administration and management of interpretation services and activities, drive new operational efficiencies, increase gross margins and scale unique language interpretation business needs to meet any situation or demand!

Learn more: https://www.boostlingo.com/

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