TrustRadius: an HG Insights company

What is Botbot.AI?

Botbot.AI is an enterprise productivity solution that uses chat as an interface to automate business processes and workflows. Built for the Asian enterprise in mind, it is optimized for the rich range of languages and creoles as well as platforms popular within the region. We harness advancements in natural language processing (NLP) and machine learning, making our chatbots more conversant. With our comprehension of the complex systems powering each enterprise, we create chatbots that not only integrate extensively with, but also directly address and automate workflows or processes within these abstract systems. Above all, Botbot.AI taps on a rich new source of data — conversations — that bring a qualitative edge to the insights that businesses can already glean from existing quantitative data.

According to the vendor, most enterprise softwares are limited by their adoption within the organization, and as such, our chatbots are deeply integrated with existing back-end systems to execute necessary workflows, providing utility whilst engaging users with an interface that they are more than familiar with — chat.

With expertise in understanding, dissecting and analyzing conversations, we’ve successfully built chatbots that deal with all sorts of custom workflows from financial trading to food ordering, for clients ranging from cafes to conglomerates. Botbot.AI hopes to ultimately become the automation solution of choice for dynamic, innovative organizations of the future.


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