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Paymode-X is a secure payment platform that allows customers to quickly receive payments with detailed information. Customers appreciate …
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What is Bottomline Paymode-X?
Bottomline Technologies headquartered in New Hampshire provides the Paymode-X Payment Network as a secure cloud-based electronic and automated payment system for vendors, payers, or banks.
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What is Bottomline Paymode-X?
Bottomline Technologies headquartered in New Hampshire provides the Paymode-X Payment Network as a secure cloud-based electronic and automated payment system for vendors, payers, or banks.
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What is Bottomline Paymode-X?
Paymode-X is a provider of accounts payable automation solutions for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, Paymode-X aims to make every step of traditionally manual and cumbersome AP processes easier and more straightforward.
They automate accounts payable from invoice to payment for more than 500,000 businesses, to drive greater efficiency, security and savings. Their solutions aim to achieve this by:
- Streamlining receipt, capture and processing of invoices
- Automating and digitizing payments by switching from checks to ACH and virtual card
- Enrolling vendors in their network and ensuring users are not stuck holding sensitive bank account information
- Reducing payment fraud risk
Paymode-X offers what they present as a comprehensive way to solve traditional accounts payable and accounts receivable challenges. The vendor states they by utilizing Paymode-X to process invoices and pay suppliers, business can save time, save money, realize rebates on AP spend and forge stronger relationships with key suppliers. Vendors, they say, will then receive enhanced remittance, quicker payments and advanced fraud protection.
Bottomline Paymode-X Features
- Supported: Invoice automation
- Supported: Payment automation
- Supported: Enhanced fraud protection
Bottomline Paymode-X Screenshots
Bottomline Paymode-X Videos
AP Automation Solves Challenges | Paymode-X | Bottomline Technologies
Overcome Invoice and Payment Challenges with Paymode-X
For Outdated AP Processes | Paymode-X | Bottomline Technologies
Bottomline Paymode-X Integrations
- NetSuite ERP
- Microsoft Dynamics 365
- Sage Intacct
- MRI Real Estate Software
- Quickbooks
Bottomline Paymode-X Competitors
Bottomline Paymode-X Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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- Overview
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Paymode-X is a secure payment platform that allows customers to quickly receive payments with detailed information. Customers appreciate the product’s ease of use, quickness of payments, email notifications, ability to toggle between multiple accounts, and fraud protection.
The most important positives about Paymode-X include its straightforward usage, quick turnaround, and ability to show all payments at a glance.
However, some users report drawbacks to using Paymode-X. These include difficulties with finding past payments, paywalled features, and an overly complex sign-on process. They’ve also had issues with lackluster customer service, with some users expressing extreme frustration with the company as a whole.
Overall, however, most users have found Paymode-X an easy and reliable way to get paid from customers quickly and securely.
Paymode-X provides customers with a convenient and secure way to receive payments quickly. Customers appreciate the ability to toggle between multiple accounts and view payments at a glance.
However, there are some areas where Paymode-X can improve. Some customers found difficulty navigating the reporting system, and found the reports overly long. Additionally, there were issues with customer service, unexpected fees, and troublesome onboarding.; and Other reviewers wished for more automated integration, better search functionality, and more free features.
• Paymode-X is generally easy to use, secure, and quick to process payments. • Customers appreciate the notification system and multi-account feature. • It provides users with features to keep their record-keeping organized.
• Some users have had extremely frustrating experiences with the company, including hard-to-understand fees and difficulty working with customer support • The onboarding process can be difficult. • Search functionality could be improved. • Reports can be overly long and difficult to navigate • Some users found the security and login requirements annoying and overengineered for simple needs.
Users have made several recommendations for Paymode based on their experiences.
The most common recommendation is for Paymode to increase their management team in order to address customer calls more effectively. Users feel that additional staffing in this area would result in quicker response times and improved customer service.
Another common recommendation is to have a dedicated contact outside of customer service for additional assistance. Users believe that having a specific point of contact who is knowledgeable about the product would be beneficial for resolving more complex issues and providing specialized support.
Lastly, users appreciate the ease of use of Paymode, particularly its sorting, filtering, exporting, and viewing invoice images features. These functionalities make it convenient for users to organize and access their payment information efficiently.
Overall, users recommend that Paymode enhance their management team, provide a dedicated contact for additional help, and continue to offer user-friendly features.