TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/X9/la/MBUWE7RFTT1R.PNGCurrent Email and Onsite User - Great Results Thus FarWe are currently using BounceX in a variety of capacities right now. We leverage them to remarket to customers who have visited the site or left items in their cart through email. Additionally, BounceX is helping us to capture emails on our site which has been helping us to build our lists. Lastly, we partner with them to surface a few onsite experiences to help drive urgency to purchase within our customer base.,Personalization in email - they have a great ability to surface products in email directly tied to what a past customer was browsing on the site Great account management and fast turnaround times to address evolving needs we have Very robust site experience capabilities to accommodate a lot of different use cases,Although they are great with dessigning and deploying emails, updates and enhancements is limited in some cases I believe a huge opportunity is allow access to browsing and purchase behaviors collected from customers,9,For the email campaigns we had an original agreement for them to produce a 5X return on ad spend and thus far they have produced a greater than 8X return,Dynamic Yield,Sailthru, Custora, Braze (formerly Appboy)Possibly best in class; room for growth and improvement but very happy[It's being used by] one department (specifically the marketing team) for email capture, new account creation, and prospect/returning customer activation via behavioral email sends. It's also being used for messages/on-site experiences to nudge customers further down-funnel.,Email capture Email retargeting for high-intent customers On-site experiences,Flexibility with iterating versions of behavioral email sequences - currently running into some issues with emails being inflexible when we think we have room to grow Designing emails within brand standards Identifying new areas for intent nurturing and improvement without making a site seem too cluttered,8,Excellent ROI, easy to message the efficiency of what BounceX improves instead of bringing Bounce experiences in-house.,Bluecore and Sailthru,Adobe Campaign, Extole, OpinionLab, Movable Type, Narvar, SendGrid Marketing Email
Unspecified
BounceX
7 Ratings
Score 8.5 out of 101
TRScore

BounceX Reviews

BounceX
7 Ratings
Score 8.5 out of 101
Show Filters 
Hide Filters 
Filter 7 vetted BounceX reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-2 of 2)
  Vendors can't alter or remove reviews. Here's why.
Phil Irvine profile photo
June 05, 2018

BounceX Review: "Current Email and Onsite User - Great Results Thus Far"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using BounceX in a variety of capacities right now. We leverage them to remarket to customers who have visited the site or left items in their cart through email. Additionally, BounceX is helping us to capture emails on our site which has been helping us to build our lists. Lastly, we partner with them to surface a few onsite experiences to help drive urgency to purchase within our customer base.
  • Personalization in email - they have a great ability to surface products in email directly tied to what a past customer was browsing on the site
  • Great account management and fast turnaround times to address evolving needs we have
  • Very robust site experience capabilities to accommodate a lot of different use cases
  • Although they are great with dessigning and deploying emails, updates and enhancements is limited in some cases
  • I believe a huge opportunity is allow access to browsing and purchase behaviors collected from customers
I think BounceX is a natural fit for direct to consumer eCommerce companies like the Bouqs. Their capabilities are naturally aligned with companies looking to optimize their website experience at all funnel stages for customers. I would also add it makes a lot of sense for companies that are resource constrained to build out their email programs and site enhancements.
Read Phil Irvine's full review
No photo available
August 03, 2018

BounceX Review: "Possibly best in class; room for growth and improvement but very happy"

Score 8 out of 10
Vetted Review
Verified User
Review Source
[It's being used by] one department (specifically the marketing team) for email capture, new account creation, and prospect/returning customer activation via behavioral email sends. It's also being used for messages/on-site experiences to nudge customers further down-funnel.
  • Email capture
  • Email retargeting for high-intent customers
  • On-site experiences
  • Flexibility with iterating versions of behavioral email sequences - currently running into some issues with emails being inflexible when we think we have room to grow
  • Designing emails within brand standards
  • Identifying new areas for intent nurturing and improvement without making a site seem too cluttered
BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
Read this authenticated review

BounceX Scorecard Summary

About BounceX

BounceX calls itself a people-based marketing cloud. It includes behavior-based personalization capabilities for website content, email, and other channels.

BounceX Technical Details

Operating Systems: Unspecified
Mobile Application:No