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September 03, 2020
It's been about a year since I started using Box. At the beginning the change was not easy since I was used to using Dropbox, but after having some problems with Dropbox (corrupt files, files were lost, I created a double folder, among several others) I decided to change. And as I don't like the Google Drive environment I decided to try the Box cloud to be able to share my work and files with my students, and so far everything is going well.
- Its appearance is very tidy, everything is where it should be and even the combination of Box colors makes everything seem tidier. (I know maybe this is not important, but for me it was an important point to decide for Box and not for Drive.)
- Loading files, while not the best, is quite fast and allows me to upload the files in just a few seconds.
- The space in the cloud is very wide and in my case it is more than enough for me since I only upload text and PDF files.
- The mobile version is easy to use, and I have no problem uploading files from my mobile, or editing files from the mobile.
March 06, 2020
Box is being used across our entire organization, and it has helped our department immensely to keep everything organized and easy to access from anyone/anywhere. We're able to share links with people and they can access large files instantly, which helps to not bog down emails with large file sizes. The use of Box Sync or Box Drive allows you to work on files directly in the cloud, so you don't have to continuously re-download the same file if someone else edits it. We even use Box to archive our finished projects, so we can access them in future years to update.
- Ease of sharing - extremely important when multiple people/departments are working on the same project.
- Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
- Occasional outages - sometimes there are blips in the system and the website version cannot be accessed, but this is usually resolved in an hour.
- Photos don't display metadata - when we considered using Box to primarily store all our photos, we had to go with another separate product for photos because of the lack of metadata searchability. You can add keywords in box, but when a photo already has that information it's a shame it doesn't integrate it to search easier.
May 08, 2020
Box gives us the flexibility and ability to keep all of our files securely in the cloud and also make them available when needed at any time. It helps us to share documents with clients, employees and coworkers without always having to upload them to an email in order to send them, just send the Box link of the file uploaded on this platform. It makes our lives easier since it can save storage space and everything is safeguarded in the Box cloud without loss of any of the files.
- Easy to sync all files between the cloud and internet connected devices that Box can support.
- No cumbersome setups to use Box.
- Uploading files is very easy with drag and drop, also when managing files within this platform.
- It is very simple how you can safely manage your files, allowing you to select who can see each file that has been uploaded.
- The function of creating a document within Box is not very useful since they do not have the same functions as Office, so it is better to create or edit and then upload to this platform.
- Sometimes it takes awhile to preview a file, no matter what type of internet connection you have.
- They should create plans that only update improvements that are needed, such as the capacity or weight of a file to be uploaded.
Box is being used across the whole organization. Any important files or documents are uploaded on there in folders and then shared with our entire Corporate and Management team. It serves as a central location for us to find files we may need from day-to-day. It helps everyone stay more organized and not have to go searching numerous places for a document.
- Very organized.
- Ease of use.
- Unlimited space.
- I haven't found many cons.
- You have to set up sharing correctly.
- It really is very easy to use.
February 28, 2020
I use Box to transfer files to and from clients, including music libraries that use my music in television shows, so it’s a vital part of my income and business strategy. Box allows me to work with people all over the world without leaving my studio in Los Angeles--and with great upload speeds and storage.
- Easy to use
- Cost effective
- Frequent updates
- Great service
- App could be a bit more robust
- I wish they had higher presence in my industry
February 27, 2020
At our company, we use Box to manage our sensitive files. We use another cloud server for our day-to-day documents but needed a separate account/location where we keep our files that we do not want our employees to have access to. Since we could only have one location of our other platform, Box was the perfect solution. We use Box on two desktop computers and 2 mobile devices.
- Syncs quickly across devices.
- Allows for a variety of organizational methods for files and folders.
- Allows for multiple device integration.
- Has the ability to login through the internet or access files on your computer or mobile device.
- Various pricing plans to meet needs based on space and users.
- Needs a quick link to see attached devices.
February 26, 2020
Our company uses Box across the entire organization as our primary file storage and file sharing service. Box makes it easy to access, share, and backup files because everything is securely stored in the cloud. Previously we all used external hard drives which was not as reliable and from an organizational standpoint not secure and not effective.
- Box Sync. This is my favorite feature because I can keep all my design files locally on my computer so they are quick to open and save, but also automatically synced to Box so I don't have to manually upload them or back them up.
- Sharing Permissions. I like the level of sharing permissions that allow us to change shared links between people in our company only, or those with the link. Additionally the sharing permissions for folders is simple and allows me to share only what it needed with specific co-workers instead of sharing everything, which I don't want.
- Box Sync for External Hard Drives. I keep all my local design files on an external running hard drive and use that drive as my default Box folder. By design, this is not how Box is configured to work or wants to work. It took me awhile to get it to work, but I do lose some features. It would be nice if Box could consider updating Box Sync to also work fully with external drives.
Box is used across the whole organization. We have departments around the world and everyone can access it making it easy to share information that doesn't get lost in transit. It's a convenient place to store files that several employees can access at the same time. It's easy to organize and upload information to Box as well.
- Easy to upload files.
- Easy to keep organized.
- Improve the folder thumbnail image by making it customizable.
- Make "Trash" easier to navigate too, I don't like that I have to go into "More Actions".
February 26, 2020
As the editor of a blog with 500,000+ views per month and a team of several freelance writers (who submit both articles and photos), file-sharing is important. Box makes it easy to collaborate with these writers on the cloud and doesn't take up much of my valuable time. The writers simply share a link and I'm able to download files without having to depend on spotty email file sharing or waiting on lengthy load times. Box is a great resource for my department.
- Easy to use.
- Convenient.
- Direct download link would be appreciated.
- Reduce number of clicks.
February 29, 2020
Box is used company-wide to share and collaborate on research projects, education-related documents, and work assignments. Many projects involve multiple employees and require the input of multiple people. Box is a very easy-to-use resource that permits this level of teamwork to occur. Each employee has access to their own Box account,
- Seamless integration with Microsoft Office. Users can upload any Microsoft document (Word, Excel, PowerPoint, etc.) and share it with other users. From the Box, one can access Microsoft online which allows the user to make changes and have them update in real-time within the Box.
- Simple and easy to organize. Box has reasonable customization options while not overwhelming the average user. It is easy to organize files and share entire folders or individual documents with other employees.
- Secure. Box can be integrated into a company's secure log-in service such as a two-factor authentication requirement.
- There have been times when changes are made to an online Microsoft Excel sheet, for example, and the modifications aren't immediately reflected in the Box version of the document. This has been rare but has occurred nonetheless.
- This is not necessarily a drawback but users should be aware that in order to edit a Microsoft file, for example, they must open the Box file and then make one extra step to open this document on the Microsoft Online website.
February 27, 2020
I use Box to share and receive large design and backup files with my clients. I get the occasional client that hasn't implemented a reliable and easy way to send/receive large files. Box solves that problem. The ease of use and free individual plan is enough reason for me to recommend Box to these clients.
- Free Individual tier with a 10GB capacity.
- Box Sync application that makes it easy to drag/drop files.
- Poor login error messaging when Box Sync stopped working - "Reason (7)".
- Poor support documentation for my error "Reason (7)".
Box is used for document sharing and storing around the globe. It allows us to save space on our individual hard drives and gives us a central space to work together. Version control is a great feature. Being able to go back and see work that has been done when completing projects with different team members is a big plus. It also provides a way to go back if new work isn't going in the right direction.
The share features are excellent as well. The ability to set multiple view profiles and control who can see or do what within a specific folder allows us to have central locations for common documents.
The share features are excellent as well. The ability to set multiple view profiles and control who can see or do what within a specific folder allows us to have central locations for common documents.
- Sharing.
- Revision Control.
- Permissions.
- Folders.
- Online editing.
- Desktop versioning.
March 04, 2020
We use Box for our lab research group to share our results and code. Our systems have lab sync installed, and we make sure we're using the synced folders when saving files. This ensures that even if something goes wrong with our systems or if someone had to leave the group abruptly, nothing is lost.
- Automatic File Sync
- User-Friendly Web Interface
- High availability and reliability
- Box Sync desktop interface could be improved further.
- New users often find it challenging to learn how to add/remove folders from sync.
- Permission settings are also a bit difficult to understand.
March 02, 2020
My university uses a university derivative of the Box cloud storage, CybOX, for all students and faculty to store and share files for free. This Box-based software is a university implementation of Box and has most features the same as Box. All students and faculty can access this CybOX by logging on to their university emails. Files can be shared with users or collaborators and can be accessed through web, desktop app, or other Box provided applications.
- Box not only provides web accessibility, but the desktop app also allows users to sync, store, and share files in their accounts from everywhere.
- Companies, institutes, and universities can acquire and launch special Box services that designated only for their employees, all the advantages will be retained, and users can have as much as unlimited storage space.
- Users can view and edit files on the mobile app and do not need to install other applications.
- Files uploaded directly through web sync immediately, but users can see some lags if uploading through desktop and mobile apps.
- Editing through Box.com does not sync to the files sometimes, so it would be safer to edit and review files through the desktop sync folder directly. This makes the editing function not practical
- When you and your collaborators are reviewing and editing the same .doc file, Box will try to save each saves trial to an individual file, and you will end up having multiple files rather than a single file with all the changes.
February 26, 2020
Box was being used for keeping a central repository of all service materials (manuals, software, part lists) for all of our service people globally, in place of an internal service resource website. This is because Box's offline capabilities using Box Sync and the Box mobile app were simple and reliable enough for use.
We were also using the public linking feature to share certain files and folders to customers who requested specific things.
Other departments were using it as cloud storage and team storage space.
We were also using the public linking feature to share certain files and folders to customers who requested specific things.
Other departments were using it as cloud storage and team storage space.
- Offline sync.
- File sharing.
- Integration with Office 365.
- Read-only Box sync.
Box is utilized by our media team to house all of our campaign briefs, plans and reports. I am unsure if it is used across my entire organization but Box is widely used by our integrated media and marketing teams. It allows multiple teams and external partners access to crucial files and documents to implement our marketing strategies for the year.
- Editing documents online.
- Easily save and share documents with others.
- Sometimes when multiple users are editing a document it will save copies or different versions of the file.
- Login access can be tricky sometimes and you have to login multiple times when connecting.
February 26, 2020
We use Box to send, receive and coordinate pans with our team interoffice, field and subcontractors. Box makes sending files and/or plans to each other very easy when Outlook can't handle the size(s) of PDFs being sent. It's nice to see notifications of when someone views the folders or documents.
- Ease of use.
- Notifications of viewing, downloading files, etc.
- They could increase the size of documents.
- Usage without an account.
March 10, 2020
Departments here are very segmented, so I don't know if the whole organization is using Box but at least in the Marketing department we are. We use Box specifically for transferring large files for our video production team. It's great especially because the video production team works from all over the place.
- Make file transferring easy
- Collaboration
- Cloud Content Management
- Takes a little bit of time to learn how to fully implement it and get used to its interface
October 22, 2019
Our entire organization uses Box to manage our documents and multimedia for hundreds of current projects. We store client agreements, internal documents, project assets, presentations and more. It allows us to assign appropriate access levels and quickly find and open docs for review and editing. With the integration with our SSO, we use the passthrough login feature along with our other apps.
- It maintains a large number of files and makes then easy to find and organize
- It allows us to collaborate on editing a doc and maintain a single version with the latest changes
- It provides previews of most files so we can quickly check the content without having to download
- It could have a simpler interface with fewer clicks to accomplish a task
- It could offer live editing without having to download the doc
Box is used when working with creative agencies to review, collaborate, and store large file sizes securely.
- Handles large uploads well.
- Safe and secure storage.
- Syncs files over a desktop with ease.
- Fewer clicks to get from login to share.
- More 3rd party implementation.
- More feature-rich free version.
September 19, 2019
The Box is being used company-wide and we are a happy customer ever since it has been implemented in our company. We use it as a content-sharing platform. It is fast, simple and reliable cloud storage. The major use of Box in our company is to share confidential files within the company and with our remote teams. We can upload files on Box and our resources can view and download them from anywhere.
- We can share files via the generated link in a single click.
- Box recommended to upload/Download large files.
- It supports all the major platforms.
- Box's strong data encryption provides the best protection to our files.
- We haven't received any complaints regarding the operations of Box from any of the user in our company. That is why we kept Box and never thought to replace it with any other solutions in the market.
Box is used as a shared drive in my organization where everyone can share internal documents and files easily without the risk of exposing critical information to external parties. It is used across the organization and creates an environment where everyone can easily share files in just one click.
- Getting the link to share files instantly in a single click.
- Folder management features are just like in your PC or laptop and thus very easy to use.
- Ability to enable editing for multiple users.
- Editing Excel words directly through the web-based app.
- Mobile apps that allow the editing of PowerPoint files on the go.
December 17, 2019
Our Sales department, which I supported from the Marketing side, used Box to store high-importance documents related to contracts and renewals, as well as the actual contract documents themselves. Because of the sensitive and important nature of these documents, having a specialized service such as Box was desirable over a free but less secure+reliable option like Google Drive.
- Clean, (mostly) intuitive UI contributes to ease of navigation.
- Creates persistent, sharable links.
- Some Excel files don't preview well, especially with complex formatting.
Our organization uses Box to store reports and documents, as well as share across teams. It helps us share files among multiple teams and users, create separate folders and sections per team, organize files and limit and give access to different levels of users as needed. We also sync it with our personal folders and easily upload/download files.
- Syncing with personal folders makes it very easy to upload/save/download shares docs and files
- Creating folders with different permission levels helps share appropriate files with different team members and audiences
- Each user can save files in Box, instead of overwhelming their personal folders on personal machines
- Viewing reports in Box is almost impossible, because the preview functionality is very outdated
- Finding folders in Box is not easy, as the breadcrumbs do not link to interim folders, but only start and end points
- sometimes Sync fails and has to be rebooted to make sure users have the latest versions of files in their personal folders
August 13, 2019
I ended up using Box because one of the vendors we work with required it to upload and share large creative files. Their organization had tight restrictions on attachment sizes via email, so using box was their way around it. I hadn't heard of the software prior to that, but it has been easy and intuitive to use.
- Easy to use interface makes uploading and accessing shared files easily.
- Simple account set up is great for using with external companies.
- Large files are easy to upload, replace, share, download, etc. This is great when you deal with larger design files that need to be used for advertising or other purposes.
- Box is not as common as Dropbox and the names can be confusing to some people.
- Could do a better job of encouraging people to get more use out of the platform.
Box Scorecard Summary
Feature Scorecard Summary
What is Box?
Boasting 100,000 customers and 69% of the Fortune 500, Box is a single content platform to sync and store files, and power critical business processes across the enterprise. With Box, users can work from anywhere, with teams inside the organization or with customers, partners, and vendors. Box allows users to collaborate in any app (like Slack, Zoom, DocuSign, Teams, Office 365, G Suite, etc), on any device, all with frictionless security. It offers built-in DLP (e.g. data loss prevention), threat detection, and device security, to ensure sensitive information never ends up in the wrong hands - regardless of application or the device its accessed on.
Box Screenshots
Box Videos (2)
Box Downloadables
Box Integrations
Google Workspace (formerly G Suite), Microsoft Teams, Slack, Zoom, Workplace by Facebook, DocuSign, Microsoft Office, Apple iWork, Cisco Webex, Atlassian, Adobe Document Cloud, Salesforce, ServiceNow, Oracle, SAP, Okta
Box Competitors
Citrix ShareFile, Dropbox, Egnyte, Google Drive, Acellion, Axway Syncplicity, Microsoft OneDrive, Microsoft SharePoint
Box Pricing
Starting Price: $7
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
| Edition | Pricing Details | Terms |
|---|---|---|
| Starter | $7.00 | per month |
| Business Plus | $35.00 | per month |
| Business | $20.00 | per month |
| Enterprise | $47.00 | per month |
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.
Box Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar | ||
| Phone |
Box Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | All |
| Supported Languages: | Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish |