TrustRadius
Box is an online file-sharing, storage and collaboration service provider that caters to individual users as well as businesses.https://media.trustradius.com/product-logos/DT/AP/F15FLC0T0TRA.PNGBox - a seamless way to store your files on the cloudMy company uses Box for all file storage. It is like Google Drive, but even better. It does such a fantastic job of integrating into your computer, whether you have a Mac or a PC. We have people that are working with us all across the United States, so Box allows us to share files with them from one place, and they can then view/download them in another.,Box's integration into your computer's ecosystem is fantastic. It lets you seamlessly share files via Box from all different applications, both Windows and Mac. It is great how little battery power Box uses, even when continuously syncing your files between your computer and the cloud. It is great that Box has an application that you can download to your computer that integrates into your "My Computer" or "Finder" application and keeps all of your files local on your computer as well.,The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data. I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online. It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.,9,Box has allowed us to collaborate like never before, increasing our productivity and the amount of work we can get done each day. It allows us to even add clients to certain files or folders so they can see the progress being made on the project, without having them see my entire storage on Box Sometimes, if two people are looking at the same document, it gets complicated to sort out because you have to figure out who made the last additions to a file. This slows us down, but rarely happens.,Google Drive and Dropbox,SOLIDWORKS, MATLAB, MeisterTask,9,9Box, a great alternativeAlmost a year ago, Box was implemented as an official platform to store, protect, and share important company files. Previously we used another platform for the same purpose, but the space in the cloud was not enough, there were errors when several users accessed a folder at the same time. Once an error occurred in a folder and an automatic duplication was created that not everyone could enter (the truth never knew what happened), but with Box we can all enter at the same time without any problem, make changes, upload files, modify others, and so far everything has worked wonders. In addition, Box has the advantage that its environment is well-prepared, giving the impression of better professionalism (which is very good for the business). It should also be noted that everything is very well-ordered, so the different folders are where they should be and the files are automatically sorted alphabetically, helping even more with organization.,In the business version, you have unlimited storage space in the cloud, so you never have to worry about the amount of files you upload, or buy more space in the cloud. You can have an unlimited number of users making use of the same cloud, which is very good because it does not limit you to having to give priorities within the work group. Box has data protection and file encryption, so you can protect your relevant information. The web and mobile versions work excellently and very fast, both for entering your account and uploading files, and that is a very important factor since it allows you to work or review files from anywhere without having any problem.,The truth is that so far we are all very happy with Box. I have read from users who have had some "files in conflicts" problems when two or more users try to work on the same document, but that is something that seems to happen in all cloud systems and you just have to be careful to avoid two people occupying the same file.,9,By providing a large space in the cloud, you should not be worried about selecting which files to upload and which ones to not. Box provides a file upload of up to 5GB (in the version I use), so you do not waste time dividing files or uploading files one by one, just select the folder you want and leave it loading in the cloud.,Dropbox,Evernote, Smallpdf,9,10Great Internal File Storage and External File Delivery PlatformThe whole organization uses Box for centralized filesharing of everything from technical specs, customer deliveries, files provided by customers, application assets, and all the way to business development plans and internal business documents. Box helps us to have a convenient, single point of storage for anything we might need, as well as to create a simple hierarchy where we can access company assets at a glance. Its UI allows us to easily locate as well as store all the files we need.,The Box UI is very easy to use. I personally like to sort by Recent, where I am able to easily view the folders for currently-open projects. Box makes it easy to share files with those outside of the organization, so we use it for customer deliveries. The Box access-control model is quite good and makes it easy to have tiers of access control to files.,Box has a bubbly UI that doesn't seem as serious, sleek, or "cool" as it could be. Sometimes I have to perform extra clicks when I want to just have a single button, like sharing a link to a file with someone outside the organization. Box is locked into the classic file explorer method of file management. I would prefer the option of alternate views such as tag-based file management as well.,8,Box has been affordable and useful for keeping our files safe, secure, backed up in case of data loss, and well-organized. It has helped us reach business goals of retaining vital customer information as well as keeping business records and back-ups of all customer deliveries. Box has allowed us to easily send files to customers, which assists our business goal of keeping a low overhead for customer interactions, so we can send even small updates without going through a laborious delivery process.,Dropbox, Dropbox Business and Google Drive,Dropbox, Dropbox Business, Google Drive,8,10Great File Transfer Portal for Large Data TransfersWe use Box to transfer files safely and securely between our outside call centers and our carriers. It's very important for us to have access to a good file transfer portal to use for our call centers to be able to upload enrollment call recordings to use on a daily basis. We needed something that could handle large amounts of data and do it securely. We found that in Box!,We are able to send and receive large amounts of data very quickly and safely with Box. They have a very easy to use platform for us to share with our outside call centers and help them gain access to their folders in which they upload files and we then download them. Box is set up for the purpose of allowing companies like ours to move large amounts of data between other companies safely, securely, and quickly. That's very important for compliance in our field of business. They are very good with helping train and answer any questions we have very quickly. They are there to help and are good at it!,They could add more ways to move the data between companies. The sync system could be a little bit better. I think they are going to continue to improve and keep getting better. I am not able to think of any other ways they could improve right now. They are very good at what they do now.,9,Box has been a very positive addition to our business in helping allow us to work more productively and more securely. It's helped our call centers get us the data we need to stay compliant much quicker and safer than before.,OpenText Hightail,GBS CRM, FileZilla, OpenText Hightail,9,10Good Product in Need of a Better Sales TeamOur institution uses Box just on an individual and as-needed basis. We pay per user. It is basically used as a second level of cloud backup for critical data, beyond what we store in the cloud with our primary cloud storage provider. We use it as secondary due to its ease of use and reliability.,Easy to use. Edit files right within the interface. Sync-ing is trivial. Box is an innovator in the field.,Price negotiation/flexibility. Room for better integration with Google. Very poor at understanding my institution's specific needs.,3,In the end, I am paying more with Box than I should. They refused to grant me educational pricing for just the few accounts I needed. Educational pricing was only available if we had accounts for everyone. As a secondary cloud storage provider, they do the job well. The way I was treated had a negative impact on my view of the company.,Google Drive, OneDrive and Dropbox Business,Freshservice, Splashtop Business Access, Splashtop Remote Support, Dialpad, Canvas, Google Cloud Storage, Authy, Untangle NG Firewall,7,8The best file storing and sharing platform ever.Box is used across the whole organization to store and share the specific project related documents, artworks, images, etc. There are different Box accounts set up to each and every department as the number of users are high. Box basically allows the team to store, access and update the required files in a systematic way. The folder and file structure makes users to navigate through files very easily. And there is no risk of losing data compared to locally stored data in individuals personal computers.,Box is capable of storing data in a systematic and more organized way. Folder structure and file structure of Box really makes a huge difference compared to other similar platforms. Simple and easy to understand BOX tools and controls lead new users to get familiar with it very easily and quickly. High level of security and different access levels such as Viewer, Editor, etc make sure the data stored is protected.,Different themes of the interface could come in handy to make the platform more personalized. Copy, Paste and Delete sort of tools can be arranged in a more professional way. Adding the capability of modifying the tools arrangement in tools bars would make the sure experience more interesting.,9,Since there are no hardcopies of the documents required to store and share data among the team, it reduces lots of waste. Since the team can access data all in once and there is no individual subscription needed, Box is really worth it. Accessing crucial data on the go makes a huge impact on timely business decisions even all the members are not physically percent in one place.,Google Drive,Google Drive,9,10Box - great for someone in an administrative position!The whole organization encourages the use of Box because it is HIPAA-compliant and user-friendly.,Box's HIPAA-compliance Box's ease of use - it just syncs automatically and you don't have to worry about it Box's versatility across multiple devices,I don't have many issues with Box. There was a rollout of a Box Sync versus Drive thing that confused me, and I suppose IT could have done that more smoothly.,9,I work in higher education... so we don't focus on ROI. It has helped our office's efficiency.,Dropbox,Microsoft 365 Business, Adobe Acrobat DC,10,9Box - compliance exemplified!I own and operate a small IT consulting firm, and I was a very early adopter of the Box cloud offering back when they first started. I was actually grandfathered in with about 25GB of free space, so I've never had the need to upgrade to a paid plan. I think it's fair that I preempt that. Rather than list a problem, I'll just describe how I use Box, and why I've stayed with them. I use Box as the primary repository for client related files, and the general upload spot for use by me when in the field for files and utilities that I need or get from my clients. I also use it with trusted external parties that I collaborate with on client projects. It fits the bill nicely - even at the non-paid version - for my needs.,Very easy to use with an intuitive website and desktop sync client Mobile apps afford the ability to access the account and files form virtually anywhere Paid versions have unlimited file sizes and types Nice integrations with 3rd party apps,Offline sync client needs updating to allow for more selective folder and file syncing Windows sync client updates quite often - not a bad thing, but also not automatic At the free level, I'd like to see the online only option... Right now, there's no way to tell that files actually synced!,9,Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy. I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service. Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box. Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!,,Dropbox Business, Accounting by Wave, LogMeIn Central, Trello, QuickBooks Online, Avast Business Antivirus, Bitdefender GravityZone, Magento Open Source, NCR Counterpoint, Aldelo POSThe King of Cloud StorageWe used Box across our company to upload and store files on the cloud. We are able to give access to certain folders to certain individuals or teams which allows for privacy. Once an individual has access to a file or folder, we can share links with them that they can use to access from anywhere. We were also able to update files in one spot and all existing links to that file brought users to the updated file.,Very easy to upload files, just drag and drop. It makes it really easy to train people to use it and you can let your files upload in the background. Tons of storage space available depending on the type of account you have. We store a lot of photos and videos on Box and they take up a lot of space, so having a lot of available space was a must for us. Permissions settings are easy to set up and keep your files secure.,The accounts can be a little pricey, but you get what you pay for. Figuring out how to create an alias of a file or folder was very difficult to do, in my opinion. Box Sync, the desktop app for Box, can really slow down your computer if you're not aware that it's running.,10,Box was a decent sized expense for us, and we had to make sure we budgeted for it each year and took into account the growth of users we would have each year. The ability to quickly access files remotely has proven invaluable to us, where we often need to pull up files for customers while out in the field. Being able to collaborate with others while using Box meant that we didn't need to all be in the same place at the same time to work on something together, and saved travel and time for us.,OneDrive, Dropbox, Google Drive and Apple iCloud,Dropbox, Slack, Skype for Business (formerly Lync), Microsoft Office 365, EvernoteThink out of the box and use Box.Box is being used by my organization on a daily basis for sending and sharing files and folders. Inviting "collaborators" for a shared file helps a lot and saves time. Box allows us to invite collaborators even from outside the organization. A great benefit. Also, "get shared link" is another advantage to Box. We have complete access and control over our materials. Finally, the idea of "owner" or "viewer" makes Box on the top of any other competitive software such as Dropbox.,You can be the owner of the file or folder. You decide who can be a contributor or just a viewer to your files or folders. The Box App that can be downloaded on the desktop is a great benefit. It makes it easier to upload any big files or folders. A very easy and simple interface. The option on the right hand side to choose either to synchronize to Desktop or not is amazing.,No document editor. Box should have its own editor. Price is high. Tech Support needs to improve.,10,Box made dealing with colleagues easier. Organizing my files is easier than before. Have the right to be the owner of the files is a great feature and helped me a lot in my work.,,DropboxGreat could storage and sharingWe use Box to store our work and share folders across groups. It makes it easy to provide access or share a file or make a resource available to a big group of people.,File storage. File sharing using links. Adding notes to files.,It is difficult to collaborate with non- box users. People largely use Dropbox or google drive. The desktop version freezes over at times and seems a bit slow in launching compared to other apps. The previews are a bit slow to load on apps.,10,It has had no negative impact.,Dropbox and Google Drive,Trello, Google Drive, DropboxGood For Group OrganizationWe use Box to upload media to our owners and affiliates. It helps us stay organized and share media quickly.,Connect with users Share media quickly,N/A,8,I am able to share media to different affiliates with one upload,Smartsheet, Google DriveDon't integrate Box with other software.I work as an ERP/CRM consultant. In several companies, I've linked Box to NetSuite. Box should enable the user to quickly attach files to NetSuite transactions.,Store files,Worst customer service I've ever experienced. Purchased box numerous times - this time for a smaller company. From the start there were issues with integration to NetSuite. After 65 days we gave up dealing with customer service due to their inability to resolve the issues and absolute commitment to not talking to the customer except by email. So annoying to receive an email at 4 am, respond to it and then wait 24+ hours for a reply that still doesn't address the issue. Don't have any support outside of US. Good luck trying to get support in your time zone if you live in Australia or the APac region. Even if support was available - its terrible. Once box has your money, you're on your own - don't count on their "support" for any support. When box works, it's fine, but it's a real hassle and resource intensive, client side if you have any issues wiht the product or want to make any changes.,1,Very negative impact on the business. Cost of resolving issues far exceeds any efficiencies gained by using box when it works.,NetSuite, NAXT for Microsoft Dynamics 365Box just works.Box is used throughout our organization as our main cloud-based storage and backup solution. All systems have Box Sync installed on them and includes the Desktop and Documents folders within Windows. This allows users to jump between computers, in the office and off-site, and have their important files be readily available to access. Our department regularly uses our Box shared drives to help share reports and creative files. We simply place the file in the shared directory, and in a few seconds, the other user can see it on their system.,Box sync is convenient and effortless. This allows cloud files to live on your desktop as well as in the cloud. Sharing folders has been a lifesaver for our department. In some cases, the files we have are much larger than an email or chat system can handle. We can essentially share a drive with others and not worry about file size limits. Folder sharing goes even further with the ability to share a folder or files with people outside of the company and provide permissions for editing and reading. With our business account, we can use the same Windows AD logins to access our Box accounts. Box has built support for multiple platforms, including obscure or minimally used operating systems. I can even get it on my BlackBerry tablet from 2008.,The Box API has been a bit more difficult that we had presumed. There are great examples for Ruby users, but we are PHP team. There were cURL instructions, and that is what we ended up using. When using the web interface, it is easy to overlook the pagination in directories with many files. I have had situations where I thought something was broken with the sync program just to find that the file I was looking for was on page 2. Even the list view limits items to 20 per page.,8,Box lets us communicate more effectively and quickly between our Marketing team. This results in quicker action on items that need it. We are able to continue working even when we are outside of the office. Allowing us to use just about any device to access this shared information is invaluable. Because it is cloud based and reliable, we do not need the expenditures of file servers, backups, and all the equipment that goes with them. Box does this for us.,Citrix ShareFile, Dropbox and OneDrive,OneNote, Google Analytics, Google Drive, AdWords, Yahoo Gemini, Bing Ads, Kenshoo Infinity SuiteGreat solution for Enterprise File ManagementBox is used in my organization as our file sharing tool. We regularly use this for storing team files, training content, team notes, etc, in just about every part of our organization. Simply say that, without Box, we would have no way to share files which would prevent us from doing business in many ways.,It's SUPER easy to create a folder, add content (drag and drop being the best option for me), and share it. Box used to be limited for our org where you had to add individual users (by email or name lookup) which took a very long time if there were hundreds of users that need access. But now box has the option to use link sharing with a setting for "People in your company" which now makes sharing a folder a snap if you just need to give people access to download the files. That's one of our most common use cases, so this is an awesome feature! Box notes! I am a heavy user of another note-taking tool, mainly because Box notes was too simple of an interface for my preferences. But, it looks like Box notes has been updated pretty recently and now this part of the tool is filled with great features, like pre-built templates for many different use cases (e.g., project plan, meeting agenda, etc) and they have simple UI upgrades that make Box notes so much easier to use, like the "Inbox" which shows unread notes at top. This feature is awesome for sharing notes on a project, meeting, etc. with many different users and keeping them organized. Because this feature had such a great upgrade, I'm migrating all my note taking from the other tool into Box notes. Box Sync is a nice feature and a large part of our organization uses this instead of file backup software. For example, if we have files we want to have backed up, we simply store and edit these files within the Box sync folder on our PCs and that folder backs up to our Box cloud account. Simple and easy!,Folder organization on folders that have been shared with me is kind of a pain. There's no way to move a folder shared with me into another folder without being an editor, and if I am an editor it changes the location for everyone who can access the folder. Some kind of personalized folder organization would really improve this situation because currently, the only way to find folders is by the search bar, or by sorting, or by adding to favorites (which would become unusable with too many favorites). The ratio of folders shared with me to folders I own is easily 5:1, so these options for locating folders are not good enough. This is especially a pain if just a sub-folder is shared with me because the owner of the folder might have organized it really well but the sub-folder could have a seemingly obscure name that's hard to remember and hard to find if I am searching for it later. Sharing could still be improved. I mentioned earlier in my review that I now have the option to use like sharing with everyone in my org (with download only capability) and that's a huge advantage over sharing with individual email addresses which were all we had before. This still leaves some middle ground for bulk sharing with multiple emails/users, through something like a file upload containing the emails, or creating a group that could be used multiple times. I don't know the best way to do this but it's definitely still a gap. As will all of my reviews, please take this with a grain of salt because it's possible some features have been customized or removed from my organization. All I can review is what I can see. They are missing some channel for product feedback. Once again, this could be something suppressed by my organization, but with a product like Box, I'd expect to see some kind of method for sharing feedback on the product like the issue with the organization of folders limiting the usability (feedback links on web-based platforms are becoming quite common). But when I search around their site I don't find a method for sharing feedback or product ideas. The only thing I found was a "Contact Box" link which took me to a contact the sales team form. Not useful for this purpose.,9,We decommissioned a PC backup tool because Box Sync provided similar functionality. I am not part of our IT department so I don't know how many dollars we saved, but during the migration, we were told it was a significant cost saving. Our prior file sharing solution was so bad that people would only use it if they absolutely had to, meaning our file sharing practices were terrible. Now, people use Box for everything because it's so easy, so we now have better access to all the content we produce across our departments I don't have stats on this, but the use of Box Notes vs. standard email-based collaboration has a significant impact on project team effectiveness in several projects I've been involved in.Think Inside the Box: Box Has Everything You Need for Cloud StorageBox is one of the main cloud systems our organization uses. Box houses many, if not all, of our organization's documents, contracts, etc., and every employee also has their own folder to store their own work. We have several offices across the country, so Box makes it easy to access files from employees in different offices. It also makes collaboration and file sharing simple. Many of my coworkers use this as the main way to share files with clients.,File sharing. Can share with people inside or outside of your organization easily via a link. Collaboration. Once files are shared, easy to download and edit files. When reuploading document or making changes, Box shows that the version has been updated and by which user. Easy to use cloud storage management system. Easy to host, store and share files all in one place.,Box can easily get crowded with folders, and sometimes it's annoying to try and find certain files. Of course, a lot of that can be attributed to how users set up and organize their files. That said, I find myself constantly going back and forth between certain screens and would love have to have better access to some pages. Some of my clients have complained about its user experience for people who don't have a Box account. They can still access the shared files, but some have trouble. Again, not sure if it's more Box-related or based on the user.,9,Box has saved our organization time because we don't waste our time with a cloud storage system AND a sharing platform AND a collaboration platform. We use Box for all of the above, which translates to better efficiency as a whole.,Dropbox,Dropbox, Google Drive, EvernoteFast and Simple Collaboration ToolWe use Box as a file collaboration tool in the office for pursuits and on the job while building the work. It is a great collaboration tools and allows instant access to the most recent files. Everyone has the information at their fingertips whether it be in the office on their computer or on the job on their mobile phone. No more excuses for not having the most up to date files.,Great Search Functionality - not only searching the document titles, but within the documents themselves. Syncing and file access is Fast! It is easy and intuitive to use. It doesn't take a lot of training.,It would be great if Box could add granular permissions for file access. Printing can be difficult. Box Edit could be refined a little more for locked documents. It is easy to mistakenly create duplicate files.,9,It has saved countless manhours on searching for the most up to date document.,Dropbox, Procore and Bluebeam RevuThis one went back in the box. Using Google Drive now.Box was formerly used at my organization to share large files between teammates and to back up student work from our live lessons.,Allows file sharing of large objects that cannot be emailed Storage for items that don't need to stay on one's hard drive User-friendly operation and setup,Free Box had a limit to which we could use it We wanted it to be fully web-based and not have desktop software,5,While we used it, it was great to share files. Increased our productivity. Allows remote users to be connected to others. Great way to back up files - security for organizations.,Dropbox and Google Drive,Google Drive, DropboxBox is a reliable & easy to use file sharing solutionBox is what we use across the whole company. It provides us 2 main functions that help us every day in our daily routine. First off, Box is used as a backup of our files within our local machine. Our local files are synced immediately to our Box account so newly created files are uploaded to our Box account. Second, Box allows us to share files with our team.,Box allows us to share files within our organization but also provide access others outside our organization. Box can be used to back up files in your local machine.,Box's documentation for their API was hard to follow in some ways. As a developer, I wanted to write some scripts to automate the download/upload of files within my Box account. In order to do begin this process, the admin of our enterprise had to provide the proper permissions. Once given permissions, the authentication process was a challenge to get working and I eventually gave up with trying to automate through Box.,9,Box has had a positive impact in our organization because it has helped my department be more organized and efficient. Our assets now live in one area while allowing involved parties access to these files.,Dropbox,CodeIgniter, Microsoft SQL ServerBox - Simple File Sharing for Any OrganizationWe use Box for sharing files internally within our company. We use Box Sync to backup important documents on our local machines and use it to securely share large print files with our clients. Box is currently being used by our marketing, product and admissions departments to share documents, images, videos and internal forms.,Box is simple to use. Box Sync keeps all files updated, in real-time. Box allows us to upload large files quickly via the browser or desktop programs. Box has an API we utilize for some internal tools.,The Box API is thorough, but it is difficult to learn about various methods available.,10,Box helps us back up our computers, saving our IT department space and time. Box allows us to run reports without additional hardware, via their API. Box helps us share files within the company easily and without any interruptions.,Dropbox, OneDrive and Google Drive,Dropbox, OneDrive, Google DriveOne of the best content management tools availableBox is being used as a cloud content management tool and a file-sharing platform. It is used by our users for collaboration. It has been deployed to a subset of users and that footprint increases everyday. With Box deployed, users have the ability to get to their work from a wide array of devices regardless of their physical location.,Cloud content management is handled by Box very efficiently Users who tend to collaborate on work like this tool Admins like Box as it has a very interactive management console with easy and self explanatory settings Box provides free training once you have an enterprise account so it's easy to get the HelpDesk to get started and start supporting users Integrations with Microsoft and Google to launch Word, Excel, Google Docs and Google Sheets Unlimited storage,5 GB per file upload limit Could run into PCI and HIPAA issues since the users can potentially upload anything sensitive to Box. A CASB tool is recommended along with BOX deployment to filter PCI and HIPAA data,10,,Microsoft Office 365, Citrix NetScaler, Exagrid EX SeriesBox review - a finance professional's perspectiveBox is mainly used by the finance organization, although licenses are available to other departments. There is a lot of sharing of URL links within this department and it is also a way to securely back-up documents.,Box is user-friendly. For example, you are able to drag and drop files, which is an option that I find less laborious than uploading files. Box is secure. When attaching and sending files via e-mail, you run the risk of the file getting into the wrong hands. By sending a URL to a co-worker and giving that person permission to view this box file, I feel that it reduces the chance that the file is seen by someone who should be not viewing it. Box is widely used. We often need to collaborate with external stakeholders. Since box is a cloud based solution widely used, it's easy to share files with these people without the pain of transferring files across different systems.,Box could improve its brand with its enterprise software users. The box logo strikes me as a bit child-like. As an enterprise software client, I associate Box with a start up. Box could provide additional training to users but showing hints on occasion. Once I learn the basic functionality of box - the basics of uploading files - I have stopped learning any more of its functionality. I doubt that files storage is the only functionality! Box could differentiate itself with its competitors more. I am wondering, "How is this any better than Google drive?",7,Box can improve visibility. There are features like an alert or notification. If you are the owner of a box, you can set up an alert to let you know who has been accessing the file. Box could create disagreements between departments. For example, if one part of the org prefers using another storage provider that is not box, there can be difficulties collaborating even internally. Box could help secure files. If employees have grown accustomed to saving documents in their drive, a desktop folder could be set up that links with the box drive. This mimics the process of saving a file locally. This way, people do not necessarily need to change their habits. They do not have to access web site each time.,Google Drive,Dropbox, Google Drive, Microsoft AccessBox up all your files!The agency I work for used Box across the entire organization, including all departments and office locations. Box is our enterprise solution for cloud storage, file sharing and collaborating.,Drag and drop uploading for easy, quick file storage. All file types supported. You can preview most files before you download them. Lock files and set permissions for extra security.,Search often results in many results. I suggest an advanced search feature. The option to compress files would be useful.,9,Box promotes organization and creates efficiencies across offices Centralized place for all files.Box platform well suited for business collaboration onlineOur agency produces online videos for business clients. Since 2007, we have used a variety of online collaboration tools for transparently managing the coordination of video production work on client jobs, as well as sharing appropriate files, documents, videos, etc. Additionally, we perform most of our work using independent contractors, so it's critical to have consistent workflow guidelines, easy access and functionality which automatically syncs shared folders back to the network.,File sharing Folder sharing Permissions based access by folders and/or files Ability to set expiration dates for sharing and/or deletion of folders and files Notifications built-in for easily sharing specific files when available Comment threads about specific files for collaboration,How pricing is determined by users could be simpler Additional project management functionality like To-do items and lists,9,The positive impact on our business has been the ability to share files and folders, and collaborate among clients and contractors. The negative impact has been whenever clients or contractors claim not to have received notifications about comments posted to files; however, this most often has to do with spam filter settings in their email system.,Dropbox for Business, Dropbox and OneDrive,Basecamp, JW Player, Joomla!, QuickBooks Online, Google Analytics, Vimeo ProUnlock team potential with BoxBox is being used unilaterally across the university providing a secure file sharing platform for staff. Box provides a quick, secure medium to share documents with colleagues, with the capability to show real-time updates, manage version control, with accessibility from any computer. I have the capability to create text documents, spreadsheets and presentations to multiple collaborates at the touch of a button.,Access control. Share the files with who you want. Limit accessibility, edit ability, or control rights. Real-time updates with version control. Notification of latest updates to a file.,Security authentication for documents. File management visualization. Trending access with analytic options.,10,Positive: Real-time document access. Positive: Telecommuting capabilities across multiple campuses, locations, etc. Positive: Portability of documents through cloud storage/management.,Google Drive,,Cloud access Telecommuting capabilities Security,Management has used Box for meeting notes. Providing real-time updates for attendees on discussion points and follow-up.,Conference attendee broadcasts. Supply notes to attendees in a quick, effortless manner.,8,File loading/downloading Access management Document version control,10
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Box
390 Ratings
Score 8.1 out of 101
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Box Reviews

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Box
390 Ratings
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Score 8.1 out of 101
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Reviews (1-25 of 49)

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Tyler Grudowski profile photo
February 07, 2019

Review: "Box - a seamless way to store your files on the cloud"

Score 9 out of 10
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My company uses Box for all file storage. It is like Google Drive, but even better. It does such a fantastic job of integrating into your computer, whether you have a Mac or a PC. We have people that are working with us all across the United States, so Box allows us to share files with them from one place, and they can then view/download them in another.
  • Box's integration into your computer's ecosystem is fantastic. It lets you seamlessly share files via Box from all different applications, both Windows and Mac.
  • It is great how little battery power Box uses, even when continuously syncing your files between your computer and the cloud.
  • It is great that Box has an application that you can download to your computer that integrates into your "My Computer" or "Finder" application and keeps all of your files local on your computer as well.
  • The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
  • I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
  • It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.
Box is great for uploading pretty much any file type and sharing it between people, computers, locations, anything. The file upload process is seamless, especially when you download the local file application. There is no longer a need to attach 10 different files to an email, you can now just tell them what folder they are in on Box, and they can be found easily.
Read Tyler Grudowski's full review
burt smith profile photo
February 05, 2019

User Review: "Box, a great alternative"

Score 9 out of 10
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Almost a year ago, Box was implemented as an official platform to store, protect, and share important company files. Previously we used another platform for the same purpose, but the space in the cloud was not enough, there were errors when several users accessed a folder at the same time. Once an error occurred in a folder and an automatic duplication was created that not everyone could enter (the truth never knew what happened), but with Box we can all enter at the same time without any problem, make changes, upload files, modify others, and so far everything has worked wonders. In addition, Box has the advantage that its environment is well-prepared, giving the impression of better professionalism (which is very good for the business). It should also be noted that everything is very well-ordered, so the different folders are where they should be and the files are automatically sorted alphabetically, helping even more with organization.
  • In the business version, you have unlimited storage space in the cloud, so you never have to worry about the amount of files you upload, or buy more space in the cloud.
  • You can have an unlimited number of users making use of the same cloud, which is very good because it does not limit you to having to give priorities within the work group.
  • Box has data protection and file encryption, so you can protect your relevant information.
  • The web and mobile versions work excellently and very fast, both for entering your account and uploading files, and that is a very important factor since it allows you to work or review files from anywhere without having any problem.
  • The truth is that so far we are all very happy with Box. I have read from users who have had some "files in conflicts" problems when two or more users try to work on the same document, but that is something that seems to happen in all cloud systems and you just have to be careful to avoid two people occupying the same file.
Box is an excellent product for cloud-based content management. You can access an unlimited amount of space in the cloud, which is always a good thing because you can store all the data you want regardless of whether files weigh 2mb or 1gb. In addition, Box allows you to upload quite large files (in the Business version, up to 5gb), allowing savings in time since you only have to load the files and you do not have to worry about dividing them up or uploading them by parts or one by one.
Read burt smith's full review
Jonah Dempcy profile photo
February 01, 2019

Box Review: "Great Internal File Storage and External File Delivery Platform"

Score 8 out of 10
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The whole organization uses Box for centralized filesharing of everything from technical specs, customer deliveries, files provided by customers, application assets, and all the way to business development plans and internal business documents. Box helps us to have a convenient, single point of storage for anything we might need, as well as to create a simple hierarchy where we can access company assets at a glance. Its UI allows us to easily locate as well as store all the files we need.
  • The Box UI is very easy to use. I personally like to sort by Recent, where I am able to easily view the folders for currently-open projects.
  • Box makes it easy to share files with those outside of the organization, so we use it for customer deliveries.
  • The Box access-control model is quite good and makes it easy to have tiers of access control to files.
  • Box has a bubbly UI that doesn't seem as serious, sleek, or "cool" as it could be.
  • Sometimes I have to perform extra clicks when I want to just have a single button, like sharing a link to a file with someone outside the organization.
  • Box is locked into the classic file explorer method of file management. I would prefer the option of alternate views such as tag-based file management as well.
Box is great if you are looking for something that emulates a virtual hard drive. Files are stored in folders just like you would find on any file system. The experience of using Box is very similar to having a network-enabled hard drive array that all the users on your network can access. There are a few extra features that you get with Box, such as granular access control, and of course web access and web links, but overall it is a very similar experience to using a standard hard drive filesystem. Box is well-suited for document storage and retrieval, and perhaps less-suited for more complex use cases where you need to associate more metadata with files, such as for purposes of issue tracking or shared assets on multimedia projects.
Read Jonah Dempcy's full review
Eric Thorsteinson profile photo
February 01, 2019

Box Review: "Great File Transfer Portal for Large Data Transfers"

Score 9 out of 10
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We use Box to transfer files safely and securely between our outside call centers and our carriers. It's very important for us to have access to a good file transfer portal to use for our call centers to be able to upload enrollment call recordings to use on a daily basis. We needed something that could handle large amounts of data and do it securely. We found that in Box!
  • We are able to send and receive large amounts of data very quickly and safely with Box. They have a very easy to use platform for us to share with our outside call centers and help them gain access to their folders in which they upload files and we then download them.
  • Box is set up for the purpose of allowing companies like ours to move large amounts of data between other companies safely, securely, and quickly. That's very important for compliance in our field of business.
  • They are very good with helping train and answer any questions we have very quickly. They are there to help and are good at it!
  • They could add more ways to move the data between companies. The sync system could be a little bit better. I think they are going to continue to improve and keep getting better.
  • I am not able to think of any other ways they could improve right now. They are very good at what they do now.
Box is a great product to use for our purpose of transferring large amounts of data between our outside call centers and carriers. They allow for large transfers without any delays or slowdowns. They have a good system in place to help us with creating new folders for new call centers and getting them up and running very quickly and smoothly.
Read Eric Thorsteinson's full review
Jeffrey Mesch profile photo
February 13, 2019

Box Review: "Good Product in Need of a Better Sales Team"

Score 3 out of 10
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Our institution uses Box just on an individual and as-needed basis. We pay per user. It is basically used as a second level of cloud backup for critical data, beyond what we store in the cloud with our primary cloud storage provider. We use it as secondary due to its ease of use and reliability.
  • Easy to use.
  • Edit files right within the interface.
  • Sync-ing is trivial.
  • Box is an innovator in the field.
  • Price negotiation/flexibility.
  • Room for better integration with Google.
  • Very poor at understanding my institution's specific needs.
Box is a great cloud storage provider if you want to go with them institution-wide. They could definitely play better with both Microsoft and Google, and I still believe that long-term either Microsoft or Google will buy Box.
The team at Box is not very understanding of small organizations like mine. They would not listen to my needs and instead forced their standard agenda on me, trying to make us fit into the same mold as every other institution. That's never going to work for me.
Read Jeffrey Mesch's full review
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March 06, 2019

Box Review: "The best file storing and sharing platform ever."

Score 9 out of 10
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Box is used across the whole organization to store and share the specific project related documents, artworks, images, etc. There are different Box accounts set up to each and every department as the number of users are high. Box basically allows the team to store, access and update the required files in a systematic way. The folder and file structure makes users to navigate through files very easily. And there is no risk of losing data compared to locally stored data in individuals personal computers.
  • Box is capable of storing data in a systematic and more organized way. Folder structure and file structure of Box really makes a huge difference compared to other similar platforms.
  • Simple and easy to understand BOX tools and controls lead new users to get familiar with it very easily and quickly.
  • High level of security and different access levels such as Viewer, Editor, etc make sure the data stored is protected.
  • Different themes of the interface could come in handy to make the platform more personalized.
  • Copy, Paste and Delete sort of tools can be arranged in a more professional way.
  • Adding the capability of modifying the tools arrangement in tools bars would make the sure experience more interesting.
If you are working in an organization where teamwork is a regular practice, then Box makes the file storing and sharing among the team much more effective. Since it's cloud-based, there is no worry of losing the data. And it allows the users to access data on the go using computers or smartphones.
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June 12, 2019

Review: "Box - great for someone in an administrative position!"

Score 9 out of 10
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The whole organization encourages the use of Box because it is HIPAA-compliant and user-friendly.
  • Box's HIPAA-compliance
  • Box's ease of use - it just syncs automatically and you don't have to worry about it
  • Box's versatility across multiple devices
  • I don't have many issues with Box. There was a rollout of a Box Sync versus Drive thing that confused me, and I suppose IT could have done that more smoothly.
It is really well-suited if you're working across multiple devices! The syncing is so easy and you can edit in either the web browser or in your normal Microsoft Office application.
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Vin Campbell profile photo
December 12, 2018

User Review: "Box - compliance exemplified!"

Score 9 out of 10
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I own and operate a small IT consulting firm, and I was a very early adopter of the Box cloud offering back when they first started. I was actually grandfathered in with about 25GB of free space, so I've never had the need to upgrade to a paid plan. I think it's fair that I preempt that. Rather than list a problem, I'll just describe how I use Box, and why I've stayed with them. I use Box as the primary repository for client related files, and the general upload spot for use by me when in the field for files and utilities that I need or get from my clients. I also use it with trusted external parties that I collaborate with on client projects. It fits the bill nicely - even at the non-paid version - for my needs.
  • Very easy to use with an intuitive website and desktop sync client
  • Mobile apps afford the ability to access the account and files form virtually anywhere
  • Paid versions have unlimited file sizes and types
  • Nice integrations with 3rd party apps
  • Offline sync client needs updating to allow for more selective folder and file syncing
  • Windows sync client updates quite often - not a bad thing, but also not automatic
  • At the free level, I'd like to see the online only option... Right now, there's no way to tell that files actually synced!
Box is a very good general use cloud drive that has made some major strides in compliance across many various industry branches. Multinational companies could benefit greatly from using Box as their cloud solution because of their commitment to compliance and all of the new regulations. Box is also suited for integrations into many platforms - including Office 365, Google Apps and even Salesforce. I would still have to say that Office 365 users would benefit more from using the baked in OneDrive - which has really good compliance features too...
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Dave Becker profile photo
December 07, 2018

Box Review: "The King of Cloud Storage"

Score 10 out of 10
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We used Box across our company to upload and store files on the cloud. We are able to give access to certain folders to certain individuals or teams which allows for privacy. Once an individual has access to a file or folder, we can share links with them that they can use to access from anywhere. We were also able to update files in one spot and all existing links to that file brought users to the updated file.
  • Very easy to upload files, just drag and drop. It makes it really easy to train people to use it and you can let your files upload in the background.
  • Tons of storage space available depending on the type of account you have. We store a lot of photos and videos on Box and they take up a lot of space, so having a lot of available space was a must for us.
  • Permissions settings are easy to set up and keep your files secure.
  • The accounts can be a little pricey, but you get what you pay for.
  • Figuring out how to create an alias of a file or folder was very difficult to do, in my opinion.
  • Box Sync, the desktop app for Box, can really slow down your computer if you're not aware that it's running.
If you have many files as my company does (we had well over 100k files uploaded to Box) this is a great tool to have. Searching for specific files is really easy, and creating folders to help organize them is simple. We needed the ability to store a lot of files online and we were given a terabyte of online storage, so we were pretty happy. If you don't need that much space, there are less expensive options that work just as well.
Read Dave Becker's full review
Mohamed Ansary profile photo
September 14, 2018

User Review: "Think out of the box and use Box."

Score 10 out of 10
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Box is being used by my organization on a daily basis for sending and sharing files and folders. Inviting "collaborators" for a shared file helps a lot and saves time. Box allows us to invite collaborators even from outside the organization. A great benefit. Also, "get shared link" is another advantage to Box. We have complete access and control over our materials. Finally, the idea of "owner" or "viewer" makes Box on the top of any other competitive software such as Dropbox.
  • You can be the owner of the file or folder. You decide who can be a contributor or just a viewer to your files or folders.
  • The Box App that can be downloaded on the desktop is a great benefit. It makes it easier to upload any big files or folders.
  • A very easy and simple interface.
  • The option on the right hand side to choose either to synchronize to Desktop or not is amazing.
  • No document editor. Box should have its own editor.
  • Price is high.
  • Tech Support needs to improve.
Working collaboratively on a project with my colleagues is very easy. The task management is a great feature. I also like the integration of the desktop. I was first confused how to use the desktop app but step by step it became easy.
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December 07, 2018

Box Review: "Great could storage and sharing"

Score 10 out of 10
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We use Box to store our work and share folders across groups. It makes it easy to provide access or share a file or make a resource available to a big group of people.
  • File storage.
  • File sharing using links.
  • Adding notes to files.
  • It is difficult to collaborate with non- box users. People largely use Dropbox or Google Drive.
  • The desktop version freezes over at times and seems a bit slow in launching compared to other apps.
  • The previews are a bit slow to load on apps.
Box is well suited for password protected sharing of sensitive information via cloud. Other cloud applications such as Google Drive are better suited for personal use.
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November 18, 2018

Box Review: "Good For Group Organization"

Score 8 out of 10
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We use Box to upload media to our owners and affiliates. It helps us stay organized and share media quickly.
  • Connect with users
  • Share media quickly
  • N/A
Box is appropriate if you work in a fast paced environment that requires you to share, upload, and collaborate on large media files efficiently and quickly.
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Vittoria Anderson profile photo
March 16, 2018

"Don't integrate Box with other software."

Score 1 out of 10
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I work as an ERP/CRM consultant. In several companies, I've linked Box to NetSuite.
Box should enable the user to quickly attach files to NetSuite transactions.
  • Store files
  • Worst customer service I've ever experienced. Purchased box numerous times - this time for a smaller company. From the start there were issues with integration to NetSuite. After 65 days we gave up dealing with customer service due to their inability to resolve the issues and absolute commitment to not talking to the customer except by email. So annoying to receive an email at 4 am, respond to it and then wait 24+ hours for a reply that still doesn't address the issue.
  • Don't have any support outside of US. Good luck trying to get support in your time zone if you live in Australia or the APac region. Even if support was available - its terrible.
  • Once box has your money, you're on your own - don't count on their "support" for any support.
  • When box works, it's fine, but it's a real hassle and resource intensive, client side if you have any issues wiht the product or want to make any changes.
Never use Box with NetSuite or integrate box with another product. Their integration is glitchy. If something goes wrong, Box does not have qualified support in place to deal with issues - your on your own....without access to fix most integration issues.
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Benjamin Hale profile photo
January 19, 2018

User Review: "Box just works."

Score 8 out of 10
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Box is used throughout our organization as our main cloud-based storage and backup solution. All systems have Box Sync installed on them and includes the Desktop and Documents folders within Windows. This allows users to jump between computers, in the office and off-site, and have their important files be readily available to access.

Our department regularly uses our Box shared drives to help share reports and creative files. We simply place the file in the shared directory, and in a few seconds, the other user can see it on their system.
  • Box sync is convenient and effortless. This allows cloud files to live on your desktop as well as in the cloud.
  • Sharing folders has been a lifesaver for our department. In some cases, the files we have are much larger than an email or chat system can handle. We can essentially share a drive with others and not worry about file size limits.
  • Folder sharing goes even further with the ability to share a folder or files with people outside of the company and provide permissions for editing and reading.
  • With our business account, we can use the same Windows AD logins to access our Box accounts.
  • Box has built support for multiple platforms, including obscure or minimally used operating systems. I can even get it on my BlackBerry tablet from 2008.
  • The Box API has been a bit more difficult that we had presumed. There are great examples for Ruby users, but we are PHP team. There were cURL instructions, and that is what we ended up using.
  • When using the web interface, it is easy to overlook the pagination in directories with many files. I have had situations where I thought something was broken with the sync program just to find that the file I was looking for was on page 2. Even the list view limits items to 20 per page.
Box works with so many platforms and provides an easy solution for cloud based storage. While there are some issues we run into, they are infrequent and usually minor. We have found the API setup to be problem-some from time to time, but we use the basic features of Box daily and are happy with the results.
Read Benjamin Hale's full review
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July 09, 2018

Box Review: "Great solution for Enterprise File Management"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Box is used in my organization as our file sharing tool. We regularly use this for storing team files, training content, team notes, etc, in just about every part of our organization. Simply say that, without Box, we would have no way to share files which would prevent us from doing business in many ways.
  • It's SUPER easy to create a folder, add content (drag and drop being the best option for me), and share it. Box used to be limited for our org where you had to add individual users (by email or name lookup) which took a very long time if there were hundreds of users that need access. But now box has the option to use link sharing with a setting for "People in your company" which now makes sharing a folder a snap if you just need to give people access to download the files. That's one of our most common use cases, so this is an awesome feature!
  • Box notes! I am a heavy user of another note-taking tool, mainly because Box notes was too simple of an interface for my preferences. But, it looks like Box notes has been updated pretty recently and now this part of the tool is filled with great features, like pre-built templates for many different use cases (e.g., project plan, meeting agenda, etc) and they have simple UI upgrades that make Box notes so much easier to use, like the "Inbox" which shows unread notes at top. This feature is awesome for sharing notes on a project, meeting, etc. with many different users and keeping them organized. Because this feature had such a great upgrade, I'm migrating all my note taking from the other tool into Box notes.
  • Box Sync is a nice feature and a large part of our organization uses this instead of file backup software. For example, if we have files we want to have backed up, we simply store and edit these files within the Box sync folder on our PCs and that folder backs up to our Box cloud account. Simple and easy!
  • Folder organization on folders that have been shared with me is kind of a pain. There's no way to move a folder shared with me into another folder without being an editor, and if I am an editor it changes the location for everyone who can access the folder. Some kind of personalized folder organization would really improve this situation because currently, the only way to find folders is by the search bar, or by sorting, or by adding to favorites (which would become unusable with too many favorites). The ratio of folders shared with me to folders I own is easily 5:1, so these options for locating folders are not good enough. This is especially a pain if just a sub-folder is shared with me because the owner of the folder might have organized it really well but the sub-folder could have a seemingly obscure name that's hard to remember and hard to find if I am searching for it later.
  • Sharing could still be improved. I mentioned earlier in my review that I now have the option to use like sharing with everyone in my org (with download only capability) and that's a huge advantage over sharing with individual email addresses which were all we had before. This still leaves some middle ground for bulk sharing with multiple emails/users, through something like a file upload containing the emails, or creating a group that could be used multiple times. I don't know the best way to do this but it's definitely still a gap.
  • As will all of my reviews, please take this with a grain of salt because it's possible some features have been customized or removed from my organization. All I can review is what I can see.
  • They are missing some channel for product feedback. Once again, this could be something suppressed by my organization, but with a product like Box, I'd expect to see some kind of method for sharing feedback on the product like the issue with the organization of folders limiting the usability (feedback links on web-based platforms are becoming quite common). But when I search around their site I don't find a method for sharing feedback or product ideas. The only thing I found was a "Contact Box" link which took me to a contact the sales team form. Not useful for this purpose.
Any type of file sharing is where you'd want to use Box, including local storage that's backed up to the cloud using your Box Sync folder. Some situations where it might not be appropriate would be for sharing intellectual property, or export controlled information. We have some restrictions in my org prohibiting the use of Box for those purposes. This is probably on a case by case basis depending on your company.

One scenario where I strongly encourage the use of Box is for collaboration on projects, both for file sharing (e.g., building content with multiple stakeholders) as well as sharing notes and project plans via the aforementioned Box Notes functionality. We still do too much through email alone so we often have issues with version control and certain team members being out of the loop on a conversation. Using Box and Box Notes for file sharing and planning notes, etc. would go a long way to mitigate problems like this.
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January 16, 2018

Review: "Think Inside the Box: Box Has Everything You Need for Cloud Storage"

Score 9 out of 10
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Verified User
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Box is one of the main cloud systems our organization uses. Box houses many, if not all, of our organization's documents, contracts, etc., and every employee also has their own folder to store their own work. We have several offices across the country, so Box makes it easy to access files from employees in different offices. It also makes collaboration and file sharing simple. Many of my coworkers use this as the main way to share files with clients.
  • File sharing. Can share with people inside or outside of your organization easily via a link.
  • Collaboration. Once files are shared, easy to download and edit files. When reuploading document or making changes, Box shows that the version has been updated and by which user.
  • Easy to use cloud storage management system. Easy to host, store and share files all in one place.
  • Box can easily get crowded with folders, and sometimes it's annoying to try and find certain files. Of course, a lot of that can be attributed to how users set up and organize their files. That said, I find myself constantly going back and forth between certain screens and would love have to have better access to some pages.
  • Some of my clients have complained about its user experience for people who don't have a Box account. They can still access the shared files, but some have trouble. Again, not sure if it's more Box-related or based on the user.
Box is great if you are needing a cloud storage management system with easy sharing and collaboration capabilities. It is the one-stop shop for cloud and sharing offerings.

If you don't know what your sharing needs are, I would say to check out some other options such as Dropbox for the lower price point. That negates some capabilities of course, but if you aren't sure what you need in your role, you might not need everything that Box has to offer.
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February 07, 2018

Box Review: "Fast and Simple Collaboration Tool"

Score 9 out of 10
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We use Box as a file collaboration tool in the office for pursuits and on the job while building the work. It is a great collaboration tools and allows instant access to the most recent files. Everyone has the information at their fingertips whether it be in the office on their computer or on the job on their mobile phone. No more excuses for not having the most up to date files.
  • Great Search Functionality - not only searching the document titles, but within the documents themselves.
  • Syncing and file access is Fast!
  • It is easy and intuitive to use. It doesn't take a lot of training.
  • It would be great if Box could add granular permissions for file access.
  • Printing can be difficult.
  • Box Edit could be refined a little more for locked documents. It is easy to mistakenly create duplicate files.
Sharing files among people in different offices and companies.
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February 05, 2018

Review: "This one went back in the box. Using Google Drive now."

Score 5 out of 10
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Box was formerly used at my organization to share large files between teammates and to back up student work from our live lessons.
  • Allows file sharing of large objects that cannot be emailed
  • Storage for items that don't need to stay on one's hard drive
  • User-friendly operation and setup
  • Free Box had a limit to which we could use it
  • We wanted it to be fully web-based and not have desktop software
I think it is fine for small groups or individuals, or for emailing large file attachments that do not need to be permanently saved. I don't think it is the best choice for large groups where lots of files are being shared.
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January 23, 2018

Review: "Box is a reliable & easy to use file sharing solution"

Score 9 out of 10
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Verified User
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Box is what we use across the whole company. It provides us 2 main functions that help us every day in our daily routine. First off, Box is used as a backup of our files within our local machine. Our local files are synced immediately to our Box account so newly created files are uploaded to our Box account. Second, Box allows us to share files with our team.
  • Box allows us to share files within our organization but also provide access others outside our organization.
  • Box can be used to back up files in your local machine.
  • Box's documentation for their API was hard to follow in some ways. As a developer, I wanted to write some scripts to automate the download/upload of files within my Box account. In order to do begin this process, the admin of our enterprise had to provide the proper permissions. Once given permissions, the authentication process was a challenge to get working and I eventually gave up with trying to automate through Box.
Box is well suited for organizations looking to have a unified way of sharing documents with each other. Not only you can share documents within your organization, you can also allow access to users outside of your organization. You can sync your Box folder to your machine. This great if you have multiple computers that you use because your Box folder will be synced across them all.
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January 22, 2018

Review: "Box - Simple File Sharing for Any Organization"

Score 10 out of 10
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Verified User
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We use Box for sharing files internally within our company. We use Box Sync to backup important documents on our local machines and use it to securely share large print files with our clients. Box is currently being used by our marketing, product and admissions departments to share documents, images, videos and internal forms.
  • Box is simple to use.
  • Box Sync keeps all files updated, in real-time.
  • Box allows us to upload large files quickly via the browser or desktop programs.
  • Box has an API we utilize for some internal tools.
  • The Box API is thorough, but it is difficult to learn about various methods available.
Box's best feature is that it is simple to use. I can drag files to a folder on my computer and have them appear in the browser, making sharing large files with colleagues painless. It also allows us to take advantage of Single Sign-On, so we don't have to log in to the web application, saving us a step.
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January 17, 2018

Box Review: "One of the best content management tools available"

Score 10 out of 10
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Verified User
Review Source
Box is being used as a cloud content management tool and a file-sharing platform. It is used by our users for collaboration. It has been deployed to a subset of users and that footprint increases everyday. With Box deployed, users have the ability to get to their work from a wide array of devices regardless of their physical location.
  • Cloud content management is handled by Box very efficiently
  • Users who tend to collaborate on work like this tool
  • Admins like Box as it has a very interactive management console with easy and self explanatory settings
  • Box provides free training once you have an enterprise account so it's easy to get the HelpDesk to get started and start supporting users
  • Integrations with Microsoft and Google to launch Word, Excel, Google Docs and Google Sheets
  • Unlimited storage
  • 5 GB per file upload limit
  • Could run into PCI and HIPAA issues since the users can potentially upload anything sensitive to Box.
  • A CASB tool is recommended along with BOX deployment to filter PCI and HIPAA data
Box is well suited where organizations do not want to give their users large hard drives and potentially spend thousands replacing them. It has unlimited storage. A financial institution might have problems with deploying such a tool due to the risk of users potentially uploading PCI, HIPAA violating documents. It comes in handy for the admins to manage users and the content through the admin portal.
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January 16, 2018

"Box review - a finance professional's perspective"

Score 7 out of 10
Vetted Review
Verified User
Review Source
Box is mainly used by the finance organization, although licenses are available to other departments. There is a lot of sharing of URL links within this department and it is also a way to securely back-up documents.
  • Box is user-friendly. For example, you are able to drag and drop files, which is an option that I find less laborious than uploading files.
  • Box is secure. When attaching and sending files via e-mail, you run the risk of the file getting into the wrong hands. By sending a URL to a co-worker and giving that person permission to view this box file, I feel that it reduces the chance that the file is seen by someone who should be not viewing it.
  • Box is widely used. We often need to collaborate with external stakeholders. Since box is a cloud based solution widely used, it's easy to share files with these people without the pain of transferring files across different systems.
  • Box could improve its brand with its enterprise software users. The box logo strikes me as a bit child-like. As an enterprise software client, I associate Box with a start up.
  • Box could provide additional training to users but showing hints on occasion. Once I learn the basic functionality of box - the basics of uploading files - I have stopped learning any more of its functionality. I doubt that files storage is the only functionality!
  • Box could differentiate itself with its competitors more. I am wondering, "How is this any better than Google Drive?"
Box is well suited for uploading and archiving Excel files. As a finance professional that is heavily dependent on Excel, I need a cloud-based solution that lets me save documents that are in this format. However, I find it more useful to use Google Sheets when I need basic spreadsheets and need to collaborate with others, updating information in real time.
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Erik Viager profile photo
September 11, 2017

User Review: "Box up all your files!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
The agency I work for used Box across the entire organization, including all departments and office locations. Box is our enterprise solution for cloud storage, file sharing and collaborating.
  • Drag and drop uploading for easy, quick file storage.
  • All file types supported.
  • You can preview most files before you download them.
  • Lock files and set permissions for extra security.
  • Search often results in many results. I suggest an advanced search feature.
  • The option to compress files would be useful.
Box is a great solution for file storage, sharing and management. Whether a personal account, or for a large company or organization, Box has the capacity to meet your needs. I have no issues with Box. The one thing I would recommend is to develop a folder organization strategy before you start uploading files.
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Ross R. Mason profile photo
August 26, 2016

Review: "Box platform well suited for business collaboration online"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our agency produces online videos for business clients. Since 2007, we have used a variety of online collaboration tools for transparently managing the coordination of video production work on client jobs, as well as sharing appropriate files, documents, videos, etc.
Additionally, we perform most of our work using independent contractors, so it's critical to have consistent workflow guidelines, easy access and functionality which automatically syncs shared folders back to the network.
  • File sharing
  • Folder sharing
  • Permissions based access by folders and/or files
  • Ability to set expiration dates for sharing and/or deletion of folders and files
  • Notifications built-in for easily sharing specific files when available
  • Comment threads about specific files for collaboration
  • How pricing is determined by users could be simpler
  • Additional project management functionality like To-do items and lists
Box is very well suited for sharing files, folders and being able to collaborate about them online. Some clients are hesitant to establish an account, even when it's free, so that can sometimes be an obstacle.
There are also instances when clients already have alternatives such as Dropbox and prefer to use their accounts for sharing files with us instead of uploading to Box; however, they do not have a problem accessing the files or folders we share with them via Box.
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Kristopher Ying profile photo
April 12, 2016

User Review: "Unlock team potential with Box"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Box is being used unilaterally across the university providing a secure file sharing platform for staff. Box provides a quick, secure medium to share documents with colleagues, with the capability to show real-time updates, manage version control, with accessibility from any computer. I have the capability to create text documents, spreadsheets and presentations to multiple collaborates at the touch of a button.
  • Access control. Share the files with who you want. Limit accessibility, edit ability, or control rights.
  • Real-time updates with version control.
  • Notification of latest updates to a file.
  • Security authentication for documents.
  • File management visualization.
  • Trending access with analytic options.
Box is well suited for agile projects where documents are collaborated upon by a team. Allows for a team to work across a broad geographic area yet keep the availability to access the latest team documents.

Box is not well suited for small businesses with small geographic footprints. As other software would be better suited.
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Feature Scorecard Summary

Versioning (29)
8.2
Video files (32)
8.5
Audio files (30)
8.3
Document collaboration (34)
8.8
Access control (38)
8.9
File search (38)
8.7
Device sync (37)
8.4
User and role management (32)
8.5
File organization (38)
8.5
Device management (30)
8.7
Performance (38)
9.0
Reliability (38)
9.1
Storage Reports (21)
8.8

About Box

Box is an online file-sharing, storage and collaboration service provider that caters to individual users as well as businesses.

Box Integrations

Box Competitors

Pricing

Does not have featureFree Trial Available?No
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Box Technical Details

Operating Systems: Unspecified
Mobile Application:No