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Box

Box

Overview

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

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Recent Reviews

TrustRadius Insights

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across …
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BOX review

10 out of 10
December 27, 2022
Box is very useful to share the file across the clients & team mates in a easy way and we can store so much in cloud in different folder …
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Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (21)
    8.6
    86%
  • File sync, storage & archiving (22)
    8.2
    82%
  • Security, risk management & information governance (23)
    7.8
    78%
  • Content search & retrieval (21)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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Business Starter

$5

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business

$15

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business Plus

$25

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 Per Month (Paid Annually) per user (minimum of 3 users)
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.9
Avg 8.2
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Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.Screenshot of

Box Videos

How Box simplifies work
Box tips and tricks for working remotely

Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

Box is an online cloud content management solution that caters to individual users as well as businesses.

Box starts at $5.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate Document management highest, with a score of 8.6.

The most common users of Box are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(719)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across different departments rely on Box on a daily or weekly basis to securely share and organize files. The platform has gained popularity for its reliable performance and robust security features, allowing users to confidently share sensitive information across departments.

One of the key use cases of Box is as an alternative to Google Drive, offering a secure way for students to share assignments and lectures. Additionally, Box provides deep integration with both Mac and Windows OS, making it a collaborative tool for sharing documents within an enterprise. Users appreciate the platform's security protection and great admin tools for collaboration management. They find it easy to share large data among multiple people, making it ideal for universities, associations, and enterprises to share documents and media on the cloud.

Furthermore, Box serves as a central storage and sharing platform for documents and collateral across multiple teams and divisions within an organization. Its ability to maintain the privacy of confidential data makes it essential for research organizations. Box is also widely used in internal and external projects to enhance collaboration through easy-to-use, intuitive, and quick file sharing capabilities. It acts as a repository for legal and financial documentation, providing security and meeting organizational needs.

Not only does Box offer secure cloud storage options, but it also serves as a backup solution by automatically syncing important files across devices. It is integrated with other software systems to enhance workflow efficiency and enable quick file attachments to transactions. Users value Box for its reliability and ease of use, particularly for businesses of all sizes that require convenient and centralized storage solutions.

Many users appreciate the ability to invite collaborators from outside their organization, providing convenient and secure file sharing options. Moreover, Box is highly valued for its granular access control feature, allowing users to provide specific individuals or teams with access to certain folders or files.

With advanced features for co-editing documents, enabling electronic signatures, and providing classification options, Box is recognized as one of the top cloud management software options in the market. Its collaboration capabilities make it easy for individuals and teams both inside and outside organizations to work together and share files effectively.

Box has found significant use in various scenarios. It is employed for managing files between clients and receiving design files for projects, facilitating seamless collaboration between teams, customers, partners, and vendors. Additionally, Box plays a crucial role in protecting sensitive files with advanced security controls and intelligent threat detection.

Users find Box to be a time-saving tool that allows them to focus on what matters most. They rely on Box for collaboration, which makes it easy for individuals and teams both inside and outside organizations to do their best work.

Box has solved the problem of batch file creation and curation by providing users with easy access and viewing of files without the need for user accounts or logins. It has also successfully resolved device storage issues, offering the ability to lock and secure files. Moreover, Box has been implemented for Robotic Process Automation projects, allowing users to securely process files from any domain within their network.

The platform has effectively addressed the challenge of sharing files internally and externally. Users have been able to store and share files across wide teams, especially during remote work situations. Box has also been used to store contractual information, integrating with tools like DocuSign and Conga to ensure secure storage and access.

Additionally, Box has been utilized for sharing relevant information among global sales, business development, marketing, resellers/distributors, overcoming difficulties caused by firewalls and credentialing. It serves as a sales portal for distributing sales and marketing collateral to internal sales teams and third-party brokers, facilitating collaboration and direct sharing with customers.

Multiple departments and teams rely on Box as a central repository for storing and collaborating on content, replacing SharePoint or internal shared network storage gradually. It is also a go-to solution for secure file sharing between various groups within a company and with outside firms and customers to ensure compliance with HIPAA requirements and privacy regulations.

Box finds application in many specific use cases. For instance, a Project Management Office relies on it to provide project management templates and support documents that enable easy access for remote team members. Similarly, it is frequently used by hiring teams to upload candidate documents, providing a centralized location for easy access.

Universities make extensive use of Box as it provides students and faculty with a cloud storage solution for storing and sharing files securely. Additionally, virtual organizations rely on it to securely share files among co-workers and clients, with accessibility from all devices and systems.

Overall, Box is a versatile and reliable tool used across various industries and departments for file storage, sharing, collaboration, and securing sensitive information. It facilitates seamless workflows, enhances productivity, and ensures data privacy and security.

User-Friendly Interface: Users have praised Box for its user-friendly interface, with some reviewers stating that there is no learning curve involved in using the platform. Many users find the user interface to be clean and intuitive, making it easy to navigate and perform tasks efficiently.

Efficient Organization: Box offers excellent organization features according to users, allowing them to easily create folders and upload files. The ability to create folders and sub-folders enables efficient organization of large amounts of information. Users appreciate the structured and intuitive way Box helps keep their files organized.

Seamless Integration with Third-Party Apps: Users appreciate the seamless integration of Box with third-party business applications. This feature simplifies their workflow and enables seamless collaboration with external parties. The sync feature particularly saves users time and effort by automatically syncing their design files locally on their computer while also backing them up on Box.

Many users have found the user interface of Box to be confusing, unintuitive, and not user-friendly, which has made tasks difficult for them. They have expressed frustration with the layout and navigation of the platform.

Several users have encountered difficulties with the syncing process in Box. They have reported experiencing slow syncing, encountering issues when files sync in the background, and dealing with delays in file synchronization.

Numerous users have expressed dissatisfaction with the limited space options available for non-paid subscribers in Box. They feel restricted by the lack of storage capacity and are unable to add or sync large files due to file size limitations.

Based on user reviews, the most common recommendations for Box are:

  • Users recommend trying out Box during a trial period to see if it meets their needs.
  • They advise exploring the full menu of features offered with a subscription.
  • Users suggest considering compatibility with institutional accounts, especially for organizations that require integration with existing systems.

Overall, reviewers find Box to be effective for staying organized, securely saving and sharing files, and collaborating with colleagues. They appreciate its user-friendly interface, security features, and suitability for various storage needs.

Attribute Ratings

Reviews

(1-25 of 54)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We are using Box for document management purpose. Box is one of the best Document Delivery System tool available in market. Box also has free version which is having all the necessary features available for using tool perfectly and deciding if premium version is required or not. We need to prepare loading register of the document which we are going to upload and that feature is i think old fashioned apart from that totally recommended.
  • Document delivery very easily
  • Very fast document delivery
  • Free version is also available
  • Simple layout
  • Loading register requirement should be removed
  • Tool is basic, More features can ba added
  • Space restrictions should be removed from free version
When document management system is required in any industry, Box can be used because it has no limit in usage scenario and best part is that Tool is supported in all the devices. So any document can be accessed from anywhere from any device, so on site this is so useful. Layout is very simple so everyone can easily use this
Score 8 out of 10
Vetted Review
Verified User
I used box extensively to manage thousands of data and programming files for mixed methods research projects with my research team. Much of the data that my team used for research projects had to be stored securely, and Box offers a secure method for storing files that met the criteria for our IRB approvals. My research team also needed to be able to collaborate and see file updates in real-time, which Box allowed us to do easily.
  • Box lets you securely store files.
  • Box makes it easy to collaborate and share files and documents with others.
  • Box allows you to sync files to your computer or the cloud to easily update files.
  • Sometimes the file syncing lags, which can result in team members accidentally working on outdated file versions.
  • The web-based version feels clunkier to use with lots of additional options that were not particularly useful for my team.
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative.
Innsu (Daniel) Kim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mainly used to store larger files that I need for work and to collaborate with co-workers.
All of my main work files are stored in Box, so I can access it from any computer if necessary.
I also make and edit project-level files as needed, as well as reports and other relevant files.
  • Centralize files and data
  • Enables collaboration within company
  • Flexibility with local drive
  • Secure access
  • Sync can be a little buggy
  • Troubleshooting is not very intuitive
- Daily scenarios, such as saving and editing work files that I work on
- Requesting for other workers to review my work and to edit as necessary
- Forgetting to bring my work laptop somewhere and being able to access important files without worrying about carrying my work laptop around everywhere
- Accessing files from my mobile device in situations when I am not able to access my work laptop
Nodjialem Cano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In my organization at the moment, Box is the official medium via which we can access day to day needed files from just about anywhere. I have found it to be secured, easy to use across a variety of platforms and it helps in promoting collaboration between individuals and teams, across my company.
  • Secured collaboration
  • Secured file storage
  • Smooth integration with third party business applications
  • Completely satisfied with my overall Box experience.
Box provides me and my colleagues in my organization, with top grade file security and end to end data protection for data we share within the Box platform. The aforementioned is obviously the major reason we deployed Box. Asides the above, Box does a good job as well in aspects such as collaborations, improved productivity via integration with third party applications, electronic signatures amongst other uses.
Score 9 out of 10
Vetted Review
Verified User
Primarily, Box is being used for saving our work and official files securely in the cloud, from where we can access them across teams and departments. Of course, beyond file storage, Box also helps to address vital work related activity in the area of electronic signature and workflow automation, in departments outside of mine. However, in my department, we have used Box mainly for storage purposes.
  • Secured file storage.
  • Collaboration.
  • Workflow automation.
  • Limited offline capability.
  • Aside [from] the aforementioned, I have found my overall Box experience to be satisfactory, both in terms of efficiency and security of content.
For me personally, Box is suited for all things around saving files securely in the cloud, accessing saved files, and real-time, simultaneous collaboration. Also, it works well for automating workflow processes, at least I can verify this in my own little experience with it.
November 19, 2021

Good value for te price!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's used for sharing files within my department but also with other departments and organizations (e.g. external users that we cooperate with). We can share various documentation files between employees e.g. including process descriptions and other usages. With external users, we share procedures on how to use specific services and what are our internal processes.
  • Sharing large files which should not be sent via email.
  • Sharing documents with external users.
  • Sharing applications with external users.
  • Speed of access.
  • Options to grant permissions to external users.
It's great for sharing large files when not all potential users need them immediately. Also, it is good to share specific files with external users - e.g. documentation or some applications that third-party companies need to use but it is not safe enough to send via regular email service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Box to enable secure access to files on mobile devices and increase mobility of employees. Box has empowered employees to easily create secure and collaborative workspaces with external parties. It encouraged tighter collaboration between employees and it is now possible to upload files and communicate faster with clients, improving the level of service provided to the clients. Box saves time and eliminated the need to search for emails and attachments.
  • Box offers robust access permissions and audit trails to ensure we protect our content
  • Easy and secure access to information on any device across departments and with external parties
  • Enables immediate teamwork even on our phones
  • Increases employee mobility
  • I honestly do not have any complaint about Box at this time, I would just recommend observing proper file naming
The whole company believed in the mobile-first philosophy, and we wanted to provide this same mobility to all our employees and we didn't want employees to continue relying on unsecured forms of file sharing, such as USB drives and email attachments, and that led to the implementation of Box as our secure file sharing platform. Box is the solution that allowed employees to share files and collaborate freely but also met our strict compliance needs.
Lochan Kalicharan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Box is our main storage and file collaboration solution which is used across the organization. The amount of storage for the price is absolutely unbeatable in addition to the very short learning curve.
  • Storage
  • Collaboration
  • Security
  • slower downloads
We have been using box through departments to collaborate on files that need to remain secure and confidential, while having only a few select people with access to these files. It also acts as the main cloud storage solution to keep things backed up and secure white being able to work on them on the fly.
Bhawnish Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BOX is a good product used for file and data sharing. It's a very easy and portable tool used to keep and share big files which can't be sent over emails.

If you are worried about you data you can back up on the cloud BOX.
  • File and data sharing via a URL.
  • Data storage over cloud.
  • File synchronization with your PC.
  • It has cross platform usage so can be used on all OS including Windows and Mac.
  • You need premium version in case you have to upload large files.
  • Mobile application edition is not that user friendly.
  • Internet connection is required to access the files.
  • Support could be a bit better.
It's well suited if you want to quickly send large file to someone else via URL link although using it as a storage is a bit difficult as you need a good and robust internet connection.

Photo sharing can be a hassle due to lack of metadata.
James Dean | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box has been a great find for us over the years in dealing with other cloud storage software. It has all the amazing features to become the top-notch product in the market. Overall, Box is the best cloud managing software available in the market. Some drawbacks need to be correct but other than it is a complete package for storing information securely and safely. Moreover, it is a safe and secure collaborative platform.
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
  • The platform becomes slow while dealing with large files.
  • It becomes slow and takes a lot of hardware used to run all operations effectively.
  • Storage usually depends on the pricing at the early stages which can be upgraded by paying the amount which is a big problem of losing customers.
I would recommend this robust and automated platform to all organizations to use as the main storage platform which is providing unlimited uploads and unlimited storage for storing the files document. A secure and safe platform is the plus point of it. It gives a wide platform for keeping everything secure.
Elena Heyl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has all the features to become the main part of any organization, a quick and easy-to-use dashboard makes it more effective. Box is one of the most advanced and secure platforms available, dealing with the entire content life cycle and retention. It has an amazing feature of co-editing, signature, and classification with cloud availability. A secure and easy-to-use platform that can easily be usable in the organization.
  • Being a cloud software I can assess to any document online anywhere by just connecting to the internet.
  • The main feature which I like the most as it integrates to tech-stack across all of the breed apps. Integration of Box is amazing.
  • I have a lot of software already in my organization which we are using to handle different processes in the organization, box easily gets integrated with other tools.
  • Another great feature that I like the most and using every day is their online cloud storage which gives unlimited storage to store all kinds of information efficiently.
  • There is not a good system available to save the document easily while you are making changes.
  • All of the big files need to be compressed under 10 GB to upload in the cloud storage which is a big problem and hindrance in the work.
  • If other persons are making changes in the same file at the same time it will automatically neglect your changes to document and saves other's changes.
I would recommend this to other organizations to use Box as their primary software and make most of it. It will save more time and increase productivity which affects the whole work time. It is one of the most reliable content collaboration platforms.
Juliane Steudel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This tool is very widely known and popular a tool that we have been using in our company in the category of Enterprise Content Management Software. One thing that I have to say about this tool is that whether you are actually on the premises of the office or you are not there, this tool will always give you the leverage to give 100% focus and dedication to your work and manage all the workflows with great concentration and efficiency. This tool is being used across different departments and multiple divisions.
  • I really liked this platform because it is cross-platform and this can be very easily installed on not only Windows but Mac as well so that users can access files online at any time.
  • The desktop application in this product makes it so easy and hassle-free to find all the files on the computer and then open them on different devices simultaneously.
  • This platform has the capability to create shared links without any complications involved that are not there in different players.
  • When using this product the user does not need to undergo any special training or upload any content.
  • Box gives users pretty easy access and I think its usability is great for all users.
  • Large-sized files cannot be synchronized without having a premium version so all of the processing consumes a lot of time.
  • When you initially install Box then you are required to move all files which again consumes a lot of time that could be invested somewhere else.
It is a completely reliable platform. Since we get a lot of documents to read and share, this product has made my life easy by stacking them in folders so that I can read them according to my ease and preference. That is why this tool is very good and I would recommend it to businesses who have similar concerns. Altogether, this is a great product and should be tried out by companies.
Grace Wachina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has solved many problems related to data sharing between members of the company. It is an amazing data storage option that has some great plans and pricing strategies available. Security in the platform has always been their first priority due to that the platform is solid and robust. Altogether, this tool is a very stable, safe, and secure cloud backup tool which is not only great for my organization but also for workflows and content management.
  • This is a very good storage backup with an extra feature of recognition of different types of files.
  • This platform has enhanced and increased the extent of traceability in important files and documents.
  • Unlike many other platforms, this tool has provided access to documents on a remote basis.
  • It is reliable platform that gives highly developed functionalities for the security of important data.
  • I faced this problem a very few times that the backup was only being performed of some selected files rather than complete folders.
  • The platform requires a stable and fast internet connection while using the software so that is time-consuming.
Box is one of the best Enterprise Content Management Software is out there because it is a very good storage application considered for the backing up of content. Additionally, this product is also very good and effective for sensitive files and materials that are of large sizes. The product also has applications for mobile devices and PCs that let you access files regardless of where you are.
Marcus Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using Box in our whole organization and it is one of the very efficient ways of backing up and sharing data plus editing documents as well in all the departments of our company. This tool comes in very handy and is useful for backing up different important files in the cloud. I have noticed that this product is a very seamless way of managing all our processes to facilitate us in keeping track of customer experiences. All in all, it has addressed many problems, and majorly it is the backing up of important data.
  • The tool can handle large file sizes of up to 5 GB very easily along with excellent integration and word processing for online document editing.
  • The software also provides users a chance to enhance and increase the overall traceability of documents and files.
  • A recent new feature that enables users to comment while they share files is also very useful as it allows users to avoid any discrepancy.
  • It is secure and reliable platform.
  • I have noticed that the larger the file size is the more time it will take to sync plus at some point you might not be able to sync without a premium version.
  • When you initially install this product you will first have to move all the files that you want to sync which is very time-consuming.
I have been using this product for a long time in my company and previously we have also used different software of a similar nature, but none of them offered enough space, so we switched to Box. By far I feel that this was one of the best decisions because this is one of the most widely accepted storage tools and it has a superior interface that has leveraged us in so many ways. I consider it to be a great win and therefore I would also recommend it to other companies.
September 05, 2021

Box - Really helpful

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[The] whole organization is commonplace for teams to share files.
  • Sharing files
  • Markups
  • Live Document
  • Multiple users editing at the same time
When multiple people [want] to edit the same document, Box is not very convenient.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Box to share hundreds of files throughout many projects. It allows us to keep everything in one place for a project, and be updated [in] real-time for everyone who is a part of that project. Using Box has helped our company keep everything up to date, while also cutting out the fat from data storage. We also use the functions [as] the online excel sheet to keep price lists up to date with our vendors, and those can be updated real-time which helps save time for everybody.
  • Sync online folders onto a computer, to be used by the file explorer as if it were a local folder.
  • Keep online data up to date according to what other users have edited within those files.
  • Allow backup of local data easy.
  • The sync could explain what is being done in a more detailed way, I've had to "unsync" and resync things multiple times before to get it set upright.
  • Folders that appear in the file explorer sometimes say nothing's in them if they haven't loaded the folder yet. That can be confusing, it should tell the user that it's loading.
  • The syncing interface could be more user friendly.
Box is well suited for large projects with a lot of team members, jobs that include multiple companies or departments, and group projects that are constantly updated. It's also useful as backup storage for files that a user doesn't want to lose. Box seems less appropriate for [the] storage of private or sensitive information.
September 05, 2021

Box Delivers!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Box daily by creating project folders and housing all of the data and files for that project in them. We use it to track and log all events of the construction of new buildings and the QAQC process. Along with those, we also use Box to share these files with our external subcontractors not only between fellow employees.
  • Organization
  • Adding Team Members
  • Sync With Desktop
  • Easy To Share
  • Frequently while opening & editing synced files, it will not allow me to save back the original and ask me to create a copy instead.
  • Using the Box App, when viewing a PDF, after I exit the PDF it takes me all the way back to the main opening screen and I have to find myself back to the file folder I was in.
Box is well suited for pretty much all applications. I cannot think of one where it is not useful.
September 01, 2021

UnBox team collaboration

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have found Box to be a highly useful file-sharing tool. It has enabled many users and departments access to shared files without concerns about files size or compression. The ability to exchange links has proven to be very useful as large attachments no longer clog up my inbox. Furthermore, the ability to edit files in the cloud rather than having to download them is also very useful.
  • Permissions
  • Accessability
  • File sharing
  • very occasional outages
  • publicly accessible links
I would recommend Box for any organization that requires collaboration on large documents, requires lots of storage, and does not have Microsoft Teams. Slack and Google Workspace offer sub-par alternatives for file sharing in my opinion. The unlimited storage element is a key differentiator. Teams that currently email documents back and forth would realize the largest benefits.
Bianca Oviedo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is one of those very few Content Management Software which has been used all across our organization and as a product that has helped us extensively in keeping everything coordinated and accessible. I am getting reliable service from this tool. It has fantastic functionalities. Features like the utilization of Box Sync gives you leverage to deal with many many documents which have helped with the issue of time consumption to quite a great extent.
  • The feature of Box that gives you the leverage of Cloud-Native Security is great because it protects all the files and documents easily.
  • This product has become one of the most top storage applications such as iCloud and even Google Drive.
  • As it has become the best storage application so it just safely saves all the hard drive space in the Cloud which leverages users with so much extra storage.
  • The software can be used by anyone in the organization and it establishes an atmosphere where all workers work without any hard and fast rules.
  • There are many good things about this software but there are a few cons as well like I personally think some more content on the desktop browser for viewing purposes could have been great.
  • The Multifactor facet in the software was not too useful and it was very hectic so that needs improvement.
  • There should be some more content available for viewing on the app home page for a better user experience.
I have been using Box for more than 2 years. In my opinion, this platform is great software and it just gels up super efficiently and effectively with the organizational needs. Moreover, this is one of those few products which is widely accepted in many different companies. However, I think that this software can deliver great results in small and medium-sized businesses.
Rebekah Ryan, PMP | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Box was used across multiple teams and divisions as a place to store and share documents and collateral. As a team, we could keep track of document versions, ensure information was being shared across various teams and not siloed to an individual and also make sure that everyone had access to the same materials. Using Box made sure that everyone was using the most up-to-date materials on a regular basis.
  • Organizes documents.
  • Allows sharing across teams, along with security to not share when it makes sense.
  • Groups documents appropriately into folders for various teams and needs.
  • Not always very intuitive.
  • Sometime you can lose track of how you got to a certain folder.
  • Access and sharing outside of the organization is sometimes difficult.
Box is great for internal sharing and storing of documentation across an organization. Whether that be collateral, training materials, internal documentation, etc. Box is not as well suited for being a share space for external information. Sharing info from Box with external clients or to anyone outside the organization is often cumbersome and requires access approvals, ability to access specific links, etc. There are simpler ways to provide info out externally that you can utilize.
Rose Carmela | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box acts as the single content platform we use in the marketing department to accelerate product launches and pricing strategies so that we can get to market faster. It is a seamless way of managing our content-based processes to help us keep constantly-shifting customer experiences. It is also an effective way to create, share and approve collateral across internal teams.
  • Makes sure the right campaigns get to the market faster
  • Gives only the right people access to sensitive marketing materials
  • Sharing materials across globally dispersed teams
  • A file size limitation on files that can be synced to the cloud server
  • Selective syncing of files from the computer is not available directly on the interface
Internal teams and external agencies now have a workspace to share and work together on all marketing-related content. Everyone on the team is able to work on the latest version of the file since all files come with automatic version history, and all revisions and edits are made directly on the file. I just wish there was no limit on the size of file I can sync to the cloud server at a time.
July 22, 2021

Box review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Box to store reports and documents, as well as share across teams. It helps us share files among multiple teams and users, create separate folders and sections per team, organize files and limit and give access to different levels of users as needed. We also sync it with our personal folders and easily upload/download files.
  • Syncing with personal folders makes it very easy to upload/save/download shares docs and files
  • Creating folders with different permission levels helps share appropriate files with different team members and audiences
  • Each user can save files in Box, instead of overwhelming their personal folders on personal machines
  • Viewing reports in Box is almost impossible, because the preview functionality is very outdated
  • Finding folders in Box is not easy, as the breadcrumbs do not link to interim folders, but only start and end points
  • sometimes Sync fails and has to be rebooted to make sure users have the latest versions of files in their personal folders
Box works very well to share files and large reports with teams. It's a great backup, but may not be the best tool to use as a primary storage for company files.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used by our department. It provides reliable and easy to use document storage, which is accessed by hundreds of users daily and is essential for our day-to-day.
  • The user interface is extremely easy to navigate and allows less tech savvy users to find what they're looking for easily.
  • It is reliable and we have never had an issue with lost or missing files (unlike our previous document storage).
  • It is fast to upload/download, and if there are ever issues affecting the user experience, administrators are notified and kept up to date so we can disseminate the information through our organization.
  • Box Drive doesn't work well on our computers - extreme (days to never) delays updating.
  • The Outlook integration is great, except that it would be better to be able to attach files using the buttons, rather than inserting a link.
  • It is annoying to have the Box pop up in every new email asking to store an attachment on Box, even those that are being attached via Box Drive.
It is great for collaborating within our department. All of our department's work is stored in Box, and it's accessed by multiple users daily, and is always reliable, super easy to use, and never gets in the way of doing our work.
Kerry Haupt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is utilized by associations and undertakings chiefly as a distributed storage administration, and in this way for sharing archives, media, and other stuff on the cloud. It likewise considers imparting the substance to others and gatherings in the association just by giving them the essential consents, since greater documents will experience difficulty in transfer and send through email.
  • There is a record size limit on Box.
  • In the event that a specific record surpasses a given size, Box won’t have the option to match up the document from our PC onto their cloud worker.
  • The interface ought to give the office to do particular matching up of documents from my computer.
  • It is utilized across the association and establishes a climate where everybody can without much of a stretch offer documents in only a single tick.
  • Not incredible for utilizing as a reinforcement.
  • At the point when I required it to, it could just do particular record the executives, not whole folders.
  • I did prefer to have the option to see more substance when I utilize the work area program.
We get a lot of archives to peruse so it's not difficult to share and get reports. I additionally need to peruse a great deal of those reports over the course of the week. I regularly work with movie producers and makers across the globe, and Box empowers me to get video and send sound records without leaving my work area, which makes my business cash and advances rehash business.
Saransh Dikshit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
All students in our university are provided with the facility to use Box. Students are encouraged to store their research material and other stuff on it since it's easily accessible and has unlimited storage.
  • Unlimited storage
  • Easy synchronization of files to your computer
  • The interface is pretty straight forward and anyone can use it easily.
  • The files are stored properly and can be shared very easily for collaboration between users.
  • There is a file size limitation on box. If a particular file exceeds a given size, box wont be able to sync the file from your computer on to their cloud server.
  • The interface should provide the facility to do selective syncing of files from the computer.
Box is well suited for syncing any type of files stored on your computer. It is good for creating backups for your data which can be accessed anywhere. The software has apps for the pc and mobile phones which lets you access files on the go. The only issue is that there is a file size limitation and the software won't let you sync your files from the computer if they exceed a size set by the software.
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