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Box Reviews

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486 Ratings
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Score 8.4 out of 100
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Reviews (1-12 of 12)

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September 30, 2015

Leader in cloud storage and collaboration, but they need to keep innovating and delighting customers to stay ahead of the competition

Andrew Ellis | TrustRadius Reviewer
Andrew Ellis
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
We will most likely continue our use of Box and push for even more adoption across our company. However, I am also keeping my eye on Microsoft OneDrive. My company has a Microsoft Enterprise Agreement, so we are already entitled to use OneDrive. When I was evaluating Box, OneDrive was not where Box was in terms of features and functionality, but it is improving. If it catches up to or surpasses Box in terms of functionality, ease of use, and extensibility, then I would have a harder time justifying the additional spend for Box.
Read Andrew Ellis's full review
December 17, 2014

Box is a great solution, but it isn't the end all cloud solution.

Sam Montoya, CSM | TrustRadius Reviewer
Sam Montoya, CSM
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

6
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data.
Read Sam Montoya, CSM's full review
December 16, 2014

What's In The Box?

Michael Thomas | TrustRadius Reviewer
Michael Thomas
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
As I've stated Box is very easy to use and to set up. The documentation provided by Box is easy to follow and the interface is designed in a way that makes sense. With only a few limitations on the administrator side the system is fully capable to get the job done for our company.
Read Michael Thomas's full review
April 18, 2016

Box.net is great!

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I consider a product, while the cost to be a little high for a business, is definitely worth it in the end as it is a great return on investment.
Read this authenticated review

Box Scorecard Summary

Likelihood to Recommend (486)
8.4
Likelihood to Renew (12)
8.0
Usability (18)
9.1
Availability (10)
10.0
Performance (24)
9.0
Support Rating (61)
8.1
In-Person Training (1)
10.0
Online Training (3)
10.0
Implementation Rating (12)
10.0
Product Scalability (1)
10.0

Feature Scorecard Summary

File Sharing & Management
8.6
Versioning (54)
8.5
Video files (57)
8.7
Audio files (51)
8.9
Document collaboration (63)
8.4
Access control (68)
9.1
File search (68)
8.3
Device sync (65)
8.7
Cloud Storage Security & Administration
8.8
User and role management (62)
8.7
File organization (69)
9.0
Device management (51)
8.8
Cloud Storage Platform
8.8
Performance (69)
9.0
Reliability (69)
8.9
Storage Reports (42)
8.4

What is Box?

Boasting 100,000 customers and 69% of the Fortune 500, Box is a single content platform to sync and store files, and power critical business processes across the enterprise. With Box, users can work from anywhere, with teams inside the organization or with customers, partners, and vendors. Box allows users to collaborate in any app (like Slack, Zoom, DocuSign, Teams, Office 365, G Suite, etc), on any device, all with frictionless security. It offers built-in DLP (e.g. data loss prevention), threat detection, and device security, to ensure sensitive information never ends up in the wrong hands - regardless of application or the device its accessed on.
Categories:  Collaboration,  Enterprise Content Management,  File Sharing,  Cloud Storage

Box Features

Has featureBox simplifies how you work across the extended enterprise by making internal and external collaboration easy and secure with note taking, shared links, commenting, tasks, annotations, and more—all accessible seamlessly across desktop, web, and mobile.
Has featureBox Relay is an intuitive and powerful no-code workflow engine built natively on Box that helps users automate content-centric business processes and related internal/external collaboration, without relying on IT.
Has featureWith the security capabilities of Box, you can protect your most valuable content with data leakage prevention capabilities like automated classification and security policies, as well as automated threat and malware detection.
Has featureWith built-in compliance, Box enables you to manage both regulated and non-regulated content with retention policies and legal holds across a single platform validated for HIPAA, FINRA, GxP, PCI DSS and many more.
Has featureBox is integrated with over 1,500 apps so that you can unify content across all your apps into one single platform. You can also extend the power of Box by automating how content is organized and collaborated on across your apps with Box APIs.

Box Screenshots

Box Videos (2)

Box Downloadables

Box Integrations

Google Workspace (formerly G Suite), Microsoft Teams, Slack, Zoom, Workplace by Facebook, DocuSign, Apple iWork, Microsoft Office, Cisco Webex, Atlassian, Adobe Document Cloud, Salesforce, ServiceNow, Oracle, SAP, Okta

Box Competitors

Citrix ShareFile, Dropbox, Egnyte, Google Drive, Acellion, Axway Syncplicity, Microsoft OneDrive, Microsoft SharePoint

Box Pricing

Starting Price: $7

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Starter$7.00per month
Business Plus$35.00per month
Business$20.00per month
Enterprise$47.00per month

Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Box Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Box Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All
Supported Languages: Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

What is Box?

Box is an online file-sharing, storage and collaboration service provider that caters to individual users as well as businesses.

How much does Box cost?

Box starts at $7.

What is Box's best feature?

Reviewers rate Access control highest, with a score of 9.1.

Who uses Box?

The most common users of Box are from Mid-size Companies and the Computer Software industry.