Box

Box

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.4 out of 100
Top Rated
Box

Overview

Recent Reviews

Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features

File sync, storage & archiving (32)

9.4
94%

Security, risk management & information governance (32)

9.2
92%

Content search & retrieval (31)

9.2
92%

Mobile support (32)

9.1
91%

Reviewer Pros & Cons

View all pros & cons
Verified User
Partner in Sales
Staffing & Recruiting Company, 1-10 employees
Ehud Lehavi | TrustRadius Reviewer
Ehud Lehavi
Quality Assurance Associate
Precision NanoSystems Inc. (Biotechnology, 51-200 employees)

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Box, and make your voice heard!

Record a review

Pricing

View all pricing

Starter

$60.00

Cloud
per year per user (minimum of 3 users)

Business

$180.00

Cloud
per year per user (minimum of 3 users)

Business Plus

$300.00

Cloud
per year per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $7 per month per user (minimum of 3 users)

Features Scorecard

Enterprise Content Management

8.9
89%

Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Integrate your tech stack across 1,500+ best-of-breed apps.Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Create workflows in minutes, so you spend more time on what matters most.

Box Videos

Learn how Box simplifies the way you work
Watch Box tips and tricks for working remotely

Box Downloadables

Box Integrations

Box Competitors

Box Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

Box is an online cloud content management solution that caters to individual users as well as businesses.

Box starts at $7.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate File sync, storage & archiving and Integration highest, with a score of 9.4.

The most common users of Box are from Enterprises (1,001+ employees) and the Computer Software industry.

Comparisons

View all alternatives

Reviews and Ratings

 (683)

Ratings

Likelihood to Renew (12)

8.0
80%

Usability (18)

9.0
90%

Availability (10)

10.0
100%

Performance (24)

9.1
91%

Support Rating (57)

8.4
84%

In-Person Training (1)

10.0
100%

Online Training (3)

10.0
100%

Implementation Rating (12)

10.0
100%

Product Scalability (1)

10.0
100%

Reviews

(1-18 of 18)
Popular Filters
Companies can't remove reviews or game the system. Here's why
May 01, 2021

Box for collaboration has been good to us

Verified User
Administrator in Information Technology
Higher Education Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Its a very intuitive product. I am sure there are lots of features and functions that I am still not aware of, but the service has been easy enough to learn as I go without needing to be sent for extensive training in order to understand how to get started.
April 16, 2021

Box is a great way to share

Tony Phan | TrustRadius Reviewer
Tony Phan
Senior Buỷer Analyst
Diageo (Retail, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Box provides a great environment to share data and makes working on a project easier, especially if that project involves lots of parties, either external or internal, from various locations across the globe. The folder management is user-friendly and is very similar to managing a regular folder on Windows.
August 13, 2019

Great for Sharing Large Files

Verified User
Manager in Marketing
Hospital & Health Care Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

7
Overall, Box is an easy and intuitive platform. I was asked to use it by a vendor in order to upload and share larger files. Box more than met this need and is something I would recommend to others in similar situations where email may not be the most effective method for sharing/collaborating.
March 06, 2019

The best file storing and sharing platform ever.

Verified User
Manager in Engineering
Textiles Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
It is so simple and easy to use. Even a new user can grasp the tools and other functions of the platform very easily and quickly. Most of the tools are self explanatory. So there is no need of looking for help to try out a new task which the user hasn't performed before.
February 07, 2019

Box - a seamless way to store your files on the cloud

Tyler Grudowski | TrustRadius Reviewer
Tyler Grudowski
Product Development Engineer
NoMo Diagnostics (Medical Devices, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
February 06, 2019

Box, a great alternative

burt smith | TrustRadius Reviewer
burt smith
Graphic Design Specialist
Trans Air Express Pvt. Ltd. (Internet, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
February 02, 2019

Great Internal File Storage and External File Delivery Platform

Jonah Dempcy | TrustRadius Reviewer
Jonah Dempcy
Web & Mobile Developer
Bluefire Productions (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Box is dead simple to use. It's no different from a hard drive filesystem. You can easily navigate around, and the search feature works quite well also. You can access most recent files, or you can sort alphabetically, just as with a standard filesystem. The usability is about as simple as it can get, with no unnecessary features clogging up the UI.
April 18, 2016

Box.net is great!

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It's super easy to use and is very obvious to the user. Anyone who is used to using modern apps should have no problem using box.net.
December 04, 2014

Great product with some usability issues.

Verified User
Vice-President in Finance and Accounting
Computer Software Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
• Navigation uses a tree directory structure which is easy enough to use, but sometimes files are not where you expect them to be. For example, documents that get stored through autosync with Salesforce are stored in their own folder separately from other related documents. Took a while to figure this out.
March 28, 2013

Good product overall. Some bugs and product support is poor.

Verified User
Vice-President in Information Technology
Capital Markets Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

8
The program is generally easy-to-use, but there are some issues with the file structure metaphor. It can be confusing for people accustomed to working with tree file structures. For example, if I share a folder with someone which is several levels down in my folder hierarchy, the shared folder displays at the root level for the person with which I shared. This is confusing and is not adequately covered in the training or documentation.”
December 18, 2012

Reliable and easy-to-use.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Once it is configured, most users can share files simply by dragging files to the synchronized directory. For those who need it, the administrative interface is very intuitive.