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Box Reviews

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486 Ratings
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Score 8.4 out of 100
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TrustRadius Top Rated for 2020
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Reviews (1-18 of 18)

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April 16, 2021

Box is a great way to share

Tony Phan | TrustRadius Reviewer
Tony Phan
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Box provides a great environment to share data and makes working on a project easier, especially if that project involves lots of parties, either external or internal, from various locations across the globe. The folder management is user-friendly and is very similar to managing a regular folder on Windows.
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May 01, 2021

Box for collaboration has been good to us

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Its a very intuitive product. I am sure there are lots of features and functions that I am still not aware of, but the service has been easy enough to learn as I go without needing to be sent for extensive training in order to understand how to get started.
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February 29, 2020

Think and Collaborate Inside the Box

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
I learned how to use Box very quickly. The main functions include opening and sharing a file, which are two of the most simple tasks to complete while using the Box.
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August 13, 2019

Great for Sharing Large Files

Anonymous | TrustRadius Reviewer
Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

7
Overall, Box is an easy and intuitive platform. I was asked to use it by a vendor in order to upload and share larger files. Box more than met this need and is something I would recommend to others in similar situations where email may not be the most effective method for sharing/collaborating.
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February 07, 2019

Box - a seamless way to store your files on the cloud

Tyler Grudowski | TrustRadius Reviewer
Tyler Grudowski
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
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February 05, 2019

Box, a great alternative

burt smith | TrustRadius Reviewer
burt smith
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
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February 01, 2019

Great Internal File Storage and External File Delivery Platform

Jonah Dempcy | TrustRadius Reviewer
Jonah Dempcy
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Box is dead simple to use. It's no different from a hard drive filesystem. You can easily navigate around, and the search feature works quite well also. You can access most recent files, or you can sort alphabetically, just as with a standard filesystem. The usability is about as simple as it can get, with no unnecessary features clogging up the UI.
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February 01, 2019

Great File Transfer Portal for Large Data Transfers

Eric Thorsteinson | TrustRadius Reviewer
Eric Thorsteinson
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Box is very user friendly and very easy to learn. When we get a new call center, i have no problems teaching them how to upload their call recordings to Box so i can download them to our server.
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March 06, 2019

The best file storing and sharing platform ever.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
It is so simple and easy to use. Even a new user can grasp the tools and other functions of the platform very easily and quickly. Most of the tools are self explanatory. So there is no need of looking for help to try out a new task which the user hasn't performed before.
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April 18, 2016

Box.net is great!

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It's super easy to use and is very obvious to the user. Anyone who is used to using modern apps should have no problem using box.net.
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December 04, 2014

Great product with some usability issues.

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
• Navigation uses a tree directory structure which is easy enough to use, but sometimes files are not where you expect them to be. For example, documents that get stored through autosync with Salesforce are stored in their own folder separately from other related documents. Took a while to figure this out.
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March 28, 2013

Good product overall. Some bugs and product support is poor.

Anonymous | TrustRadius Reviewer
Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

8
The program is generally easy-to-use, but there are some issues with the file structure metaphor. It can be confusing for people accustomed to working with tree file structures. For example, if I share a folder with someone which is several levels down in my folder hierarchy, the shared folder displays at the root level for the person with which I shared. This is confusing and is not adequately covered in the training or documentation.”
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December 18, 2012

Reliable and easy-to-use.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Once it is configured, most users can share files simply by dragging files to the synchronized directory. For those who need it, the administrative interface is very intuitive.
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Box Scorecard Summary

Likelihood to Recommend (486)
8.4
Likelihood to Renew (12)
8.0
Usability (18)
9.1
Availability (10)
10.0
Performance (24)
9.0
Support Rating (61)
8.1
In-Person Training (1)
10.0
Online Training (3)
10.0
Implementation Rating (12)
10.0
Product Scalability (1)
10.0

Feature Scorecard Summary

File Sharing & Management
8.6
Versioning (54)
8.5
Video files (57)
8.7
Audio files (51)
8.9
Document collaboration (63)
8.4
Access control (68)
9.1
File search (68)
8.3
Device sync (65)
8.7
Cloud Storage Security & Administration
8.8
User and role management (62)
8.7
File organization (69)
9.0
Device management (51)
8.8
Cloud Storage Platform
8.8
Performance (69)
9.0
Reliability (69)
8.9
Storage Reports (42)
8.4

What is Box?

Boasting 100,000 customers and 69% of the Fortune 500, Box is a single content platform to sync and store files, and power critical business processes across the enterprise. With Box, users can work from anywhere, with teams inside the organization or with customers, partners, and vendors. Box allows users to collaborate in any app (like Slack, Zoom, DocuSign, Teams, Office 365, G Suite, etc), on any device, all with frictionless security. It offers built-in DLP (e.g. data loss prevention), threat detection, and device security, to ensure sensitive information never ends up in the wrong hands - regardless of application or the device its accessed on.
Categories:  Collaboration,  Enterprise Content Management,  File Sharing,  Cloud Storage

Box Features

Has featureBox simplifies how you work across the extended enterprise by making internal and external collaboration easy and secure with note taking, shared links, commenting, tasks, annotations, and more—all accessible seamlessly across desktop, web, and mobile.
Has featureBox Relay is an intuitive and powerful no-code workflow engine built natively on Box that helps users automate content-centric business processes and related internal/external collaboration, without relying on IT.
Has featureWith the security capabilities of Box, you can protect your most valuable content with data leakage prevention capabilities like automated classification and security policies, as well as automated threat and malware detection.
Has featureWith built-in compliance, Box enables you to manage both regulated and non-regulated content with retention policies and legal holds across a single platform validated for HIPAA, FINRA, GxP, PCI DSS and many more.
Has featureBox is integrated with over 1,500 apps so that you can unify content across all your apps into one single platform. You can also extend the power of Box by automating how content is organized and collaborated on across your apps with Box APIs.

Box Screenshots

Box Videos (2)

Box Downloadables

Box Integrations

Google Workspace (formerly G Suite), Microsoft Teams, Slack, Zoom, Workplace by Facebook, DocuSign, Apple iWork, Microsoft Office, Cisco Webex, Atlassian, Adobe Document Cloud, Salesforce, ServiceNow, Oracle, SAP, Okta

Box Competitors

Citrix ShareFile, Dropbox, Egnyte, Google Drive, Acellion, Axway Syncplicity, Microsoft OneDrive, Microsoft SharePoint

Box Pricing

Starting Price: $7

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Starter$7.00per month
Business Plus$35.00per month
Business$20.00per month
Enterprise$47.00per month

Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Box Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Box Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All
Supported Languages: Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

What is Box?

Box is an online file-sharing, storage and collaboration service provider that caters to individual users as well as businesses.

How much does Box cost?

Box starts at $7.

What is Box's best feature?

Reviewers rate Access control highest, with a score of 9.1.

Who uses Box?

The most common users of Box are from Mid-size Companies and the Computer Software industry.