Box Usability, Reviews & Ratings 2025

Overview

What is Box?

Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.

Learn from top reviewers

One of the best document sharing platform available in the market

Rating: 9 out of 10

April 23, 2025

Vetted ReviewVerified User

Box is being used in my current & previously worked organizations as document management platform, for sharing the technical deliverables to the client by safe and secure ...

Verified user

Professional

6 years of experience

No need to think outside the Box

Rating: 6 out of 10

October 31, 2024

IncentivizedVetted ReviewVerified User

I work as a Content Manager in Higher Education. We exclusively use Box to upload and share photos, videos, graphics, and any other pertinent content for the College. This clo...

Cameron Markell Nolan

Team Lead - Marketing

Content Manager

Morehouse College

7 years of experience

The underdog that holds its own

Rating: 9 out of 10

July 1, 2024

IncentivizedVetted ReviewVerified User

Box is our primary cloud based data storage platform. It is the source of truth for our business data. We word directly from Box and collaborate on documents, utilising the bu...

Verified user

Manager

7 years of experience

Box is simple, and useful!

Rating: 4 out of 10

December 20, 2022

Vetted ReviewVerified User

Box is yet another entry into the cloud storage and sharing space for me. I have used it extensively for file sharing thanks to its simple interface and standalone apps. Media...

Leon Prather II, CTS

Manager - Other

Manager of Digital Services

The Mariners' Museum and Park

5 years of experience

Great all-around cloud storage

Rating: 9 out of 10

September 20, 2022

IncentivizedVetted ReviewVerified User

Mainly used to store larger files that I need for work and to collaborate with co-workers. All of my main work files are stored in Box, so I can access it from any computer if...

Innsu (Daniel) Kim

Engineer - Research & Development

Sr. Engineer

Illumina

7 years of experience

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Pricing

View all pricing

Business Starter

$7

Cloud

per month per user (3 minimum)

Business

$20

Cloud

per month per user (3 minimum)

Business Plus

$33

Cloud

per month per user (3 minimum)

Entry-level set up fee?

Setup fee optional

For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$21 per month 3 users (minimum)

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.3

Avg 8.1

8.1
Content capture & imaging
(19) Ratings
The system supports the digitization of content.
9.6
File sync, storage & archiving
(25) Ratings
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
8.3
Document management
(24) Ratings
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
7
Records management
(20) Ratings
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
7.7
Content search & retrieval
(24) Ratings
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
8
Enterprise content collaboration
(21) Ratings
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
5.1
Content publishing & creation
(15) Ratings
Supports the publishing of content to web pages or other avenues leading out of the enterprise.
8
Security, risk management & information governance
(26) Ratings
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
7.7
Contract lifecycle management
(12) Ratings
ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.
7.7
Automated workflows
(14) Ratings
Automated workflows include contract management, invoice processing, etc.
2.1
Artificial intelligence
(11) Ratings
Artificial intelligence and natural language processing help automate document classification
6.2
Mobile support
(23) Ratings
Repository access from mobile devices
9
Integration
(23) Ratings
Integration with 3rd-party systems like ERP, SCM, or CRM

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Product Details

What is Box?

Box is an Intelligent Content Management platform used to store, sign, and secure content. Box simplifies organizations' tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle.

Box helps users to:

Unlock the value of content with AI: Pair top AI models with an organization’s content to find information, extract insights, build custom AI agents, and automate work
Get unlimited collaboration: Create, manage, and share files from anywhere, with anyone
Protect content: Secure sensitive files and data using to granular access controls, intelligent threat detection, and adherence to stringent compliance requirements
Scale with 1,500+ integrations: Work from anywhere across all a team’s favorite apps and extend the power of Box with APIs

Box Features

Enterprise Content Management Features

Supported: Content capture & imaging
Supported: File sync, storage & archiving
Supported: Document management
Supported: Records management
Supported: Content search & retrieval
Supported: Enterprise content collaboration
Supported: Content publishing & creation
Supported: Security, risk management & information governance
Supported: Contract lifecycle management
Supported: Automated workflows
Supported: Artificial intelligence
Supported: Mobile support
Supported: Integration

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.

Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.

Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.

Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.

Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.

Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Box Videos

Broadcom grows by acquisition and innovation

Unlocking the value of content in the AI-first era

How Box powers growing businesses

Box Integrations

Box Competitors

Box Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	All
Supported Languages	Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Box Downloadables

Frequently Asked Questions

Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.

Box starts at $21.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate File sync, storage & archiving highest, with a score of 9.6.

The most common users of Box are from Enterprises (1,001+ employees).

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Comparisons

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Reviews From Top Reviewers

View all reviews

(1-5 of 21)

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One of the best document sharing platform available in the market

Rating: 9 out of 10

April 23, 2025

Verified User

Professional in Product Management

Information Technology & Services Company, 10,001+ employees

Vetted Review

Verified User

6 years of experience

Usability

9

Due to its functionalities like End-to-end encryption, file access permissions, audit trails. Also, Easy sharing with external users via secure links. It has Built-in workflow automation with Box Relay for the tasks like approvals. This platform is designed to handle the needs of large organizations and remote teams for document sharing.

No need to think outside the Box

Rating: 6 out of 10

Incentivized

October 31, 2024

CM

Cameron Markell Nolan

Content Manager

Morehouse College (Higher Education, 201-500 employees)

Vetted Review

Verified User

7 years of experience

View profile

Usability

6

Overall, Box is usable by people who are familiar with cloud-based storage solutions. The Box app is accessible on most mobile devices and computers and has seamless communications between devices. The UI/UX design is decent but isn't confusing to the point where it inhibits the software's usability. Box also offers various integrations where it can communicate with other 3rd party applications.

The underdog that holds its own

Rating: 9 out of 10

Incentivized

July 01, 2024

Verified User

Manager in Finance and Accounting

Financial Services Company, 11-50 employees

Vetted Review

Verified User

7 years of experience

Usability

9

It excels at its core purpose of the platform: document storage and collaboration. This is wrapped in an excellent user experience, vastly superior to its competitors.

It works across all devices you would expect: in browser, Windows, Apple, Android, iOS etc...

Box is a great way to share

Rating: 8 out of 10

Incentivized

April 16, 2021

TP

Tony Phan

Senior Buỷer Analyst

Diageo (Retail, 1001-5000 employees)

Vetted Review

Verified User

1 year of experience

View profile

Usability

9

Box provides a great environment to share data and makes working on a project easier, especially if that project involves lots of parties, either external or internal, from various locations across the globe. The folder management is user-friendly and is very similar to managing a regular folder on Windows.

Box - a seamless way to store your files on the cloud

Rating: 9 out of 10

Incentivized

February 07, 2019

TG

Tyler Grudowski

Product Development Engineer

NoMo Diagnostics (Medical Devices, 1-10 employees)

Vetted Review

Verified User

1 year of experience

View profile

Usability

9

Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!

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Business Starter

$7

Business

$20

Business Plus

$33

Dropbox

OneDrive

Google Drive

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Egnyte

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