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Box

Box

Overview

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

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Recent Reviews

TrustRadius Insights

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across …
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BOX review

10 out of 10
December 27, 2022
Box is very useful to share the file across the clients & team mates in a easy way and we can store so much in cloud in different folder …
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Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (21)
    8.5
    85%
  • File sync, storage & archiving (22)
    8.2
    82%
  • Security, risk management & information governance (23)
    7.9
    79%
  • Content search & retrieval (21)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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Business Starter

$5

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business

$15

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business Plus

$25

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 Per Month (Paid Annually) per user (minimum of 3 users)
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.9
Avg 8.2
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Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.Screenshot of

Box Videos

How Box simplifies work
Box tips and tricks for working remotely

Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

Box is an online cloud content management solution that caters to individual users as well as businesses.

Box starts at $5.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate Document management highest, with a score of 8.5.

The most common users of Box are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(720)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across different departments rely on Box on a daily or weekly basis to securely share and organize files. The platform has gained popularity for its reliable performance and robust security features, allowing users to confidently share sensitive information across departments.

One of the key use cases of Box is as an alternative to Google Drive, offering a secure way for students to share assignments and lectures. Additionally, Box provides deep integration with both Mac and Windows OS, making it a collaborative tool for sharing documents within an enterprise. Users appreciate the platform's security protection and great admin tools for collaboration management. They find it easy to share large data among multiple people, making it ideal for universities, associations, and enterprises to share documents and media on the cloud.

Furthermore, Box serves as a central storage and sharing platform for documents and collateral across multiple teams and divisions within an organization. Its ability to maintain the privacy of confidential data makes it essential for research organizations. Box is also widely used in internal and external projects to enhance collaboration through easy-to-use, intuitive, and quick file sharing capabilities. It acts as a repository for legal and financial documentation, providing security and meeting organizational needs.

Not only does Box offer secure cloud storage options, but it also serves as a backup solution by automatically syncing important files across devices. It is integrated with other software systems to enhance workflow efficiency and enable quick file attachments to transactions. Users value Box for its reliability and ease of use, particularly for businesses of all sizes that require convenient and centralized storage solutions.

Many users appreciate the ability to invite collaborators from outside their organization, providing convenient and secure file sharing options. Moreover, Box is highly valued for its granular access control feature, allowing users to provide specific individuals or teams with access to certain folders or files.

With advanced features for co-editing documents, enabling electronic signatures, and providing classification options, Box is recognized as one of the top cloud management software options in the market. Its collaboration capabilities make it easy for individuals and teams both inside and outside organizations to work together and share files effectively.

Box has found significant use in various scenarios. It is employed for managing files between clients and receiving design files for projects, facilitating seamless collaboration between teams, customers, partners, and vendors. Additionally, Box plays a crucial role in protecting sensitive files with advanced security controls and intelligent threat detection.

Users find Box to be a time-saving tool that allows them to focus on what matters most. They rely on Box for collaboration, which makes it easy for individuals and teams both inside and outside organizations to do their best work.

Box has solved the problem of batch file creation and curation by providing users with easy access and viewing of files without the need for user accounts or logins. It has also successfully resolved device storage issues, offering the ability to lock and secure files. Moreover, Box has been implemented for Robotic Process Automation projects, allowing users to securely process files from any domain within their network.

The platform has effectively addressed the challenge of sharing files internally and externally. Users have been able to store and share files across wide teams, especially during remote work situations. Box has also been used to store contractual information, integrating with tools like DocuSign and Conga to ensure secure storage and access.

Additionally, Box has been utilized for sharing relevant information among global sales, business development, marketing, resellers/distributors, overcoming difficulties caused by firewalls and credentialing. It serves as a sales portal for distributing sales and marketing collateral to internal sales teams and third-party brokers, facilitating collaboration and direct sharing with customers.

Multiple departments and teams rely on Box as a central repository for storing and collaborating on content, replacing SharePoint or internal shared network storage gradually. It is also a go-to solution for secure file sharing between various groups within a company and with outside firms and customers to ensure compliance with HIPAA requirements and privacy regulations.

Box finds application in many specific use cases. For instance, a Project Management Office relies on it to provide project management templates and support documents that enable easy access for remote team members. Similarly, it is frequently used by hiring teams to upload candidate documents, providing a centralized location for easy access.

Universities make extensive use of Box as it provides students and faculty with a cloud storage solution for storing and sharing files securely. Additionally, virtual organizations rely on it to securely share files among co-workers and clients, with accessibility from all devices and systems.

Overall, Box is a versatile and reliable tool used across various industries and departments for file storage, sharing, collaboration, and securing sensitive information. It facilitates seamless workflows, enhances productivity, and ensures data privacy and security.

User-Friendly Interface: Users have praised Box for its user-friendly interface, with some reviewers stating that there is no learning curve involved in using the platform. Many users find the user interface to be clean and intuitive, making it easy to navigate and perform tasks efficiently.

Efficient Organization: Box offers excellent organization features according to users, allowing them to easily create folders and upload files. The ability to create folders and sub-folders enables efficient organization of large amounts of information. Users appreciate the structured and intuitive way Box helps keep their files organized.

Seamless Integration with Third-Party Apps: Users appreciate the seamless integration of Box with third-party business applications. This feature simplifies their workflow and enables seamless collaboration with external parties. The sync feature particularly saves users time and effort by automatically syncing their design files locally on their computer while also backing them up on Box.

Many users have found the user interface of Box to be confusing, unintuitive, and not user-friendly, which has made tasks difficult for them. They have expressed frustration with the layout and navigation of the platform.

Several users have encountered difficulties with the syncing process in Box. They have reported experiencing slow syncing, encountering issues when files sync in the background, and dealing with delays in file synchronization.

Numerous users have expressed dissatisfaction with the limited space options available for non-paid subscribers in Box. They feel restricted by the lack of storage capacity and are unable to add or sync large files due to file size limitations.

Based on user reviews, the most common recommendations for Box are:

  • Users recommend trying out Box during a trial period to see if it meets their needs.
  • They advise exploring the full menu of features offered with a subscription.
  • Users suggest considering compatibility with institutional accounts, especially for organizations that require integration with existing systems.

Overall, reviewers find Box to be effective for staying organized, securely saving and sharing files, and collaborating with colleagues. They appreciate its user-friendly interface, security features, and suitability for various storage needs.

Attribute Ratings

Reviews

(1-25 of 146)
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Score 9 out of 10
Vetted Review
Verified User
We are using Box for document management purpose. Box is one of the best Document Delivery System tool available in market. Box also has free version which is having all the necessary features available for using tool perfectly and deciding if premium version is required or not. We need to prepare loading register of the document which we are going to upload and that feature is i think old fashioned apart from that totally recommended.
Score 8 out of 10
Vetted Review
Verified User
I used box extensively to manage thousands of data and programming files for mixed methods research projects with my research team. Much of the data that my team used for research projects had to be stored securely, and Box offers a secure method for storing files that met the criteria for our IRB approvals. My research team also needed to be able to collaborate and see file updates in real-time, which Box allowed us to do easily.
December 27, 2022

BOX review

Ragul Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Box is very useful to share the file across the clients & team mates in a easy way and we can store so much in cloud in different folder and easy to share cloud version. And we can download the cloud version in a easy way.
Leon Prather II, CTS | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Box is yet another entry into the cloud storage and sharing space for me. I have used it extensively for file sharing thanks to its simple interface and standalone apps. Media files, PDF documents, and other files have been a breeze to share within Box, and I appreciate the flexibility.
Innsu (Daniel) Kim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mainly used to store larger files that I need for work and to collaborate with co-workers.
All of my main work files are stored in Box, so I can access it from any computer if necessary.
I also make and edit project-level files as needed, as well as reports and other relevant files.
Score 9 out of 10
Vetted Review
Verified User
We use Box to store our sales collateral, agreements, videos, etc., which allows us to collaborate with one another regardless of whether we're in the same office or on the other side of the world. I believe their tagline is "Access your data anywhere, anytime, and from any device," and that's the truth. As long as you have Internet connectivity you have access to everything stored in Box, and if you know you're going to be somewhere without Internet, you can download what you'll need ahead of time by dragging it into your quick access folder. It's a fantastic platform, and although we're a very small company, I can easily see how a company with hundreds of employees could securely share files and collaborate in real-time.
Ehud Lehavi | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Weve been using Box to share information with external vendors. Its mostly been used by myself and people in quality who needs to be sharing documents with external providers without providing access to our company shared drives.
March 02, 2022

Pricey

Ashish Sharma | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. Wherever files are created, accessed, or edited — from Microsoft to Google and Zoom to Salesforce — Box gives you one place to access and manage them all.
Nodjialem Cano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In my organization at the moment, Box is the official medium via which we can access day to day needed files from just about anywhere. I have found it to be secured, easy to use across a variety of platforms and it helps in promoting collaboration between individuals and teams, across my company.
Score 9 out of 10
Vetted Review
Verified User
I use Box for sending requests for reviews of my project files. I get requests to create designs for website pages. Upon creation of pages, I send various versions of designs for approvals. I am trying to minimize communications by sending files via Box platform to the project team. I use Box for sending content documents as well along with design files.
Score 9 out of 10
Vetted Review
Verified User
Primarily, Box is being used for saving our work and official files securely in the cloud, from where we can access them across teams and departments. Of course, beyond file storage, Box also helps to address vital work related activity in the area of electronic signature and workflow automation, in departments outside of mine. However, in my department, we have used Box mainly for storage purposes.
Pjeter Gjergjaj | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Box helps to find everything in one place. It is one of the best tools for a big project that you can purchase. When a lot of team members are participating [in the] same project and you have a lot of files being exchanged and you want to keep track of all of them, then BOX is the answer to that.
Zainab Akide | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Box is used to backup important day to day work files across the length of my coy [company]. I tend to think our use of Box within my coy [company], has improved productivity within my organization, especially in situations where employees need to collaborate remotely. In this kind of situation, Box ensures that we always have access to much needed work files, as long as we can connect to the internet. In select departments within my coy [company], like the marketing department where I work, Box is integrated with internal workflow process, thus resulting in the automation and faster completion of regular day to day simple yet effective tasks such as scheduling events, requesting file access, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Box from time to time to manage files between our clients. Clients send files via Box and we use it to manage those files accordingly. Box helps receive design files and other format files for the projects. If a client wants to send files via Box, then this platform helps us manage them with it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Getting everyone on the same page with one place to work together easily on our most important content. Our organization depends on collaboration between lots of people, from teammates to customers to partners and vendors. Making it easy for individuals and teams both inside and outside our organization to do their best work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Seamless collaboration with our teammates to customers to partners and vendors. Getting everyone on the same page with one place to work together easily on our most important content. Protecting our sensitive files in the cloud using advanced security controls, intelligent [threat-detection], and complete information governance. We have more time to do what matters most.
November 19, 2021

Good value for te price!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's used for sharing files within my department but also with other departments and organizations (e.g. external users that we cooperate with). We can share various documentation files between employees e.g. including process descriptions and other usages. With external users, we share procedures on how to use specific services and what are our internal processes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Box to enable secure access to files on mobile devices and increase mobility of employees. Box has empowered employees to easily create secure and collaborative workspaces with external parties. It encouraged tighter collaboration between employees and it is now possible to upload files and communicate faster with clients, improving the level of service provided to the clients. Box saves time and eliminated the need to search for emails and attachments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box fulfilled communication needs and the ability to share multiple file types with project teams and vendors outside the company. Marketing teams access presentations and marketing collateral during meetings with clients without the need to download those materials ahead of time. Most times we are under pressure to gather numbers from a variety of sources and unite them into one document, Box helped us connect data from different sources, connect dots from region to region, and from device to device.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Its the tool I use to sync files between my computer and the cloud to make them available whenever needed and to make sure they are never outdated. Any changes I make to files in one device are reflected on all other devices. Streamlines the file sharing process throughout the different offices no matter how far they are physically.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Box for file sharing and inviting other collaborators to create Word documents, spreadsheets, and presentations, as well as for collaborating on these documents in real-time. It is packed with oodles of features and options for file storage, syncing, and collaboration. Box backs up entire hard drives and systems. By simply clicking on files and folders then tabbing over to ''details'' I can view their sync status on my account.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box is used by all researchers in my organization to manage confidential participant data. It is essential in maintaining the privacy of our research subjects and complying with ethics board review policies. It is used by everyone at the University of South Florida who is engaged in confidential research that is monitored by the Institutional Review Board (IRB).
Bhawnish Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BOX is a good product used for file and data sharing. It's a very easy and portable tool used to keep and share big files which can't be sent over emails.

If you are worried about you data you can back up on the cloud BOX.
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