Box

The system supports the digitization of content.

Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.

Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

Supports the publishing of content to web pages or other avenues leading out of the enterprise.

Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

Automated workflows include contract management, invoice processing, etc.

Artificial intelligence and natural language processing help automate document classification

Repository access from mobile devices

Integration with 3rd-party systems like ERP, SCM, or CRM