Box

Box

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.4 out of 100
Top Rated
Box

Overview

Recent Reviews

Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features

File sync, storage & archiving (31)

9.4
94%

Content search & retrieval (30)

9.2
92%

Security, risk management & information governance (31)

9.2
92%

Mobile support (31)

9.2
92%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Starter

$60.00

Cloud
per year per user (minimum of 3 users)

Business

$180.00

Cloud
per year per user (minimum of 3 users)

Business Plus

$300.00

Cloud
per year per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $7 per month per user (minimum of 3 users)

Features Scorecard

Enterprise Content Management

8.9
89%

Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Integrate your tech stack across 1,500+ best-of-breed apps.Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Create workflows in minutes, so you spend more time on what matters most.

Box Videos

Learn how Box simplifies the way you work
Watch Box tips and tricks for working remotely

Box Downloadables

Box Integrations

Box Competitors

Box Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Comparisons

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Frequently Asked Questions

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

How much does Box cost?

Box starts at $7.

What is Box's best feature?

Reviewers rate File sync, storage & archiving and Integration highest, with a score of 9.4.

Who uses Box?

The most common users of Box are from Enterprises (1,001+ employees) and the Computer Software industry.

Reviews

(1-25 of 162)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Version history
  • Secured file storage
  • File synchronization across multiple devices in real-time.
  • I am absolutely okay with what Box provides me. I used it in my last organization and in my current as well and my experience has been same and positive.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • I think box has a good price than some other vendors.
  • It helps me updating designs based on comments received from team.
  • It helps me minimize communication for getting approvals.
  • It will be helpful to get a real time collaboration within files from Box community.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Secured file storage.
  • Collaboration.
  • Workflow automation.
  • Limited offline capability.
  • Aside [from] the aforementioned, I have found my overall Box experience to be satisfactory, both in terms of efficiency and security of content.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • File content protection.
  • Content collaboration.
  • In-house wokflow acceleration.
  • Box falls short in the area of asset management. As an example , I can not presently synchronize specific folders directly from my computer into my Box.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Automated collaboration by integrating with internal process workflows
  • Integration with third party applications, used across departments within my company
  • Secured file sharing
  • Secured file collaboration
  • I am very absolutely satisfied with the quality I keep getting from Box.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Secured electronic signature collection.
  • Integration with regular third-party applications, deployed across my company.
  • Secured file storage.
  • A tendency for synchronization to fail, without any notification.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Box simply integrates with every single important application I use at work. For me, this greatly helps when it comes to migrating data from third-party apps for safe-keeping on Box.
  • Box is secure--very secure from my experience comparing and contrasting with other cloud storage solutions used in my previous work institution.
  • Secured team collaboration.
  • Slower file synchronization on mobile application.
  • Uploading large files on Box does take longer than any of our backup cloud storage options in my workplace. I was told this was due to Box encryption technology.
Sunny Arora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Box is quick to download files. The clients are able to access information as soon as they receive an email from Box with the design file link's information.
  • Box allows uploading of multiple files together.
  • I don't have a use case where Box needs improvements at this moment.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Best-of-breed app integration.
  • Simplified workflow.
  • Seamless collaboration.
  • Data transfer with link to any user is not available like Dropbox and pricing is a little higher compared to Google Drive and lacks more features as a collaboration tool.
  • Sometimes there are some syncing issues in the background. Many of our employees face issues while using it from their smartphones.
  • During uploading feels like it's slower, by comparing other similar service providers it's definitely slower.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Simplified workflow
  • Frictionless security
  • Seamless collaboration
  • Best-of -breed app integrations
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Electronic signature preservation.
  • Auto-synchronization across multiple devices.
  • Data encryption and overall security of saved content.
  • Box lacks a native document editor and this leaves us having to integrate other editors with Box. Of course, it’s never the same experience as with a native in-built editor.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
  • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
  • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
  • Box has weak offline capability.
  • The lack of a proper Box word documentation program, leaving us to rely on [third-party] software tools to edit and create word documents and then integrate back with Box.
November 19, 2021

Good value for te price!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Sharing large files which should not be sent via email.
  • Sharing documents with external users.
  • Sharing applications with external users.
  • Speed of access.
  • Options to grant permissions to external users.
Marie Simonen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Secured file sharing and access from any location.
  • Classification based security threat detection and control.
  • Data privacy via Box Keysafe.
  • Integration with my favorite application at work.
  • Not much of a complaint for me, I use Box for activities around file storage and security. Box works perfectly for me for these uses.