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Overview

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

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Recent Reviews

TrustRadius Insights

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across …
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BOX review

10 out of 10
December 27, 2022
Box is very useful to share the file across the clients & team mates in a easy way and we can store so much in cloud in different folder …
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Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (21)
    8.5
    85%
  • File sync, storage & archiving (22)
    8.2
    82%
  • Security, risk management & information governance (23)
    7.9
    79%
  • Content search & retrieval (21)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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Business Starter

$5

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business

$15

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business Plus

$25

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 Per Month (Paid Annually) per user (minimum of 3 users)
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.9
Avg 8.3
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Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.Screenshot of

Box Videos

How Box simplifies work
Box tips and tricks for working remotely

Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

Box is an online cloud content management solution that caters to individual users as well as businesses.

Box starts at $5.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate Document management highest, with a score of 8.5.

The most common users of Box are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

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Attribute Ratings

Reviews

(1-25 of 151)
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Score 9 out of 10
Vetted Review
Verified User
  • Document delivery very easily
  • Very fast document delivery
  • Free version is also available
  • Simple layout
  • Loading register requirement should be removed
  • Tool is basic, More features can ba added
  • Space restrictions should be removed from free version
Score 8 out of 10
Vetted Review
Verified User
  • Box lets you securely store files.
  • Box makes it easy to collaborate and share files and documents with others.
  • Box allows you to sync files to your computer or the cloud to easily update files.
  • Sometimes the file syncing lags, which can result in team members accidentally working on outdated file versions.
  • The web-based version feels clunkier to use with lots of additional options that were not particularly useful for my team.
December 27, 2022

BOX review

Ragul Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Sharing files is very easy
  • We can segregate the file and structure them in a folder
  • we can revise file uploaded in cloud and it will show version history also
  • Online editing need to improve more
  • The online file format is different from downloaded one
Score 9 out of 10
Vetted Review
Verified User
  • I think box has a good price than some other vendors.
  • It helps me updating designs based on comments received from team.
  • It helps me minimize communication for getting approvals.
  • It will be helpful to get a real time collaboration within files from Box community.
Score 9 out of 10
Vetted Review
Verified User
  • Secured file storage.
  • Collaboration.
  • Workflow automation.
  • Limited offline capability.
  • Aside [from] the aforementioned, I have found my overall Box experience to be satisfactory, both in terms of efficiency and security of content.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Best-of-breed app integration.
  • Simplified workflow.
  • Seamless collaboration.
  • Data transfer with link to any user is not available like Dropbox and pricing is a little higher compared to Google Drive and lacks more features as a collaboration tool.
  • Sometimes there are some syncing issues in the background. Many of our employees face issues while using it from their smartphones.
  • During uploading feels like it's slower, by comparing other similar service providers it's definitely slower.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simplified workflow
  • Frictionless security
  • Seamless collaboration
  • Best-of -breed app integrations
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
November 19, 2021

Good value for te price!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Sharing large files which should not be sent via email.
  • Sharing documents with external users.
  • Sharing applications with external users.
  • Speed of access.
  • Options to grant permissions to external users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Box offers robust access permissions and audit trails to ensure we protect our content
  • Easy and secure access to information on any device across departments and with external parties
  • Enables immediate teamwork even on our phones
  • Increases employee mobility
  • I honestly do not have any complaint about Box at this time, I would just recommend observing proper file naming
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Enabled collaboration and file sharing efficiency while keeping data safe
  • High mobile productivity and time-intensive document management
  • Constant communication with internal and external collaborators
  • It cost me a huge amount of time to group all the files and export the list
  • Some files did not display in alphanumerical order despite being numbered
  • Better to be sure of the exact location of a file to make searching of the file easy
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Multiple people can do concurrent edits and revisions to a document
  • Reduces the risk and potential loss of data caused by leakage
  • Real-time file synchronization between my computer and the Box server
  • Defining permission settings for different file viewers
  • Bigger files take much time to sync to the server
  • No option to re-order sync management
  • More filters per column to get a particular file
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Collaborating with other colleagues on marketing projects
  • Team management and controlling access to files and folders
  • Managing cloud storage data
  • Grouping documents into folders
  • High price tag for small businesses
  • Box notes are not quite as good as note-taking apps
  • No link download limits
Bhawnish Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • File and data sharing via a URL.
  • Data storage over cloud.
  • File synchronization with your PC.
  • It has cross platform usage so can be used on all OS including Windows and Mac.
  • You need premium version in case you have to upload large files.
  • Mobile application edition is not that user friendly.
  • Internet connection is required to access the files.
  • Support could be a bit better.
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