TrustRadius Insights
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
Overview
What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
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Pricing
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What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Brainshark to Blackboard Demo 5-25-2012
YouTube
Brainshark Demo-Breakthrough
YouTube
How to Create a Brainshark Presentation
YouTube
Brainshark 4-Minute Demo 2020
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Brainshark?
Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark Features
- Supported: Readiness Scorecards
- Supported: Coaching & Practice
- Supported: Training & Onboarding
- Supported: Content Authoring
Brainshark Video
Check out this short introduction to Brainshark's data-driven sales readiness platform.
Brainshark Integrations
- Highspot
- Seismic
- Microsoft Dynamics 365
- Salesforce
- Microsoft Outlook
Brainshark Competitors
- MindTickle
- Allego
- CommercialTribe
Brainshark Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
MindTickle are common alternatives for Brainshark.
Reviewers rate Usability highest, with a score of 10.
The most common users of Brainshark are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(82)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,
Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.
Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.
Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.
Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.
Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.
Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.
Based on user reviews, there are three common recommendations for using Brainshark:
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Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.
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Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.
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Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.
Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
February 12, 2016
Come over to the Sharkie side!
At our company, Brainshark is used by different departments within our organization. In Learning and Development, we primarily use Brainshark for assessments. It allows us to make content available over the internet to our various training locations around the globe. We use it to measure learner knowledge after instructor led courses and workshops. We also use Brainshark to deliver annual refresher/acknowledgements where instructor led courses are not available/practical.
- Brainshark does assessments well! It has greatly evolved over the past 4 years and it is a much better product today. We have a standard template we use for the beginning pages of all our presentations, so it is important that the uploading of PowerPoints and replication is simple - and we have that with Brainshark. We also use the Guestbook (registration by employees) to track new hire progress, security, and expiration dates and it is very easy to set up.
- Brainshark allows for ease of locating previously created items and run reports: A Brainshark "presentation" is each unique entry and it is easy to track each Course, Assessment, CBT, Simulation, Video, Module, etc. and also run customized reporting on each presentation.
- Brainshark allows for simple reordering of slides within each presentation: After importing new information or creating additional slides, a simple drag-n-drop process of moving slides around is a quick and easy way to change the order within a presentation.
- Brainshark doesn't allow for editing another author's presentations: When working in a global L&D department, attrition, time of day, vacations, holidays, and a plethora of other reasons arise to edit/revise another author's work. In Brainshark, there is no simple way to share created presentations, like you do with the MS Office suite.
- Brainshark doesn't allow for guest reporting: When we have team leaders or trainers who are not "authors" need to run reports on a particular presentation, the actual presentation author must run the report for them.
- Brainshark doesn't permanently archive (only made "not visible" and doesn't appear in searches): However, clicking a link to an archived presentation will reactivate it. If there is an link to archived presentation in older materials, and if the link is clicked, the course will become available once again. Note: there is a warning box that appears when an archived link is clicked but not all users respond appropriately.
- We have faster reporting turn around on our assessments and more efficient at student reporting (the people managers are happy)
- We are better at creating uniform look and feel of all our presentations (the "branding" department is happy)
- We can train the authors/instructional designers up to speed quickly on how to use the application (the training department is happy)
We have a similar product not found on the list - Brainshark blows it out of the water! The other application has extensive training and the learning curve is killer. It doesn't offer anything Brainshark doesn't except for maybe one or two things, and it is so cumbersome, you want a vacation after creating each presentation. Brainshark is easy, intuitive (for the most part) and agile.
Yes
We had been using Quia to host our assessments. We found that BrainShark is better at exporting/importing information, at providing a prettier and more professional presentation, and it had more functionality.
- Product Features
- Product Usability
Yes
Yes! We have hundreds of BrainShark presentations. We've certainly found a few things and each time, they've either updated our learning gap, fixed the issue, or explained they were unable at this time to fix but would table for a future release. I appreciate their timeliness and honesty, not giving us the run-around, and setting realistic expectations.
We are trying out a new software that resides on our server, that requires connecting BrainShark as the front end, and then connecting to the simulation software on our server via a hyperlink. We also needed to pass the guest book information to track specific users to our server. They worked our other software and figured out how to pass information to achieve the end result. Kudos!
- Importing Slides from other "outside" sources
- Creating assessment questions within the application
- Setting back end info that directly impacts users such as: passwords, unique hyperlinks, certificates of completion
- You have to set the timing of each slide independently - there is not master "default" time you can set.
- Passwords in the backend setup appear as circles/stars once created. Would like it if the option was to SHOW the actual password to the designer if needed.
- Would be nice if different designers could edit each other's work, like you can with just about any other product. With BS, only the original author has the ability to edit/update that presentation. Yes, someone with higher permissions can change the author to a new author if needed, but that is a hassle when you have a team of Instructional Designers who share work. Even if BS would have a checkbox to choose if you want to allow someone other than the original author to edit, that would be fine too. With designer sick leave, vacation or attrition, it is just an unnecessary hassle that could be easily avoided.
Yes, but I don't use it