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Brainshark

Brainshark

Overview

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

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Recent Reviews

TrustRadius Insights

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
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How I Use Brainshark

8 out of 10
June 15, 2018
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can …
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Pricing

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What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Brainshark to Blackboard Demo 5-25-2012

YouTube

Brainshark Demo-Breakthrough

YouTube

How to Create a Brainshark Presentation

YouTube

Brainshark 4-Minute Demo 2020

YouTube
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Product Details

What is Brainshark?

Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.

Brainshark is a BigTinCan brand, since the August, 2021 acquisition.

Brainshark Features

  • Supported: Readiness Scorecards
  • Supported: Coaching & Practice
  • Supported: Training & Onboarding
  • Supported: Content Authoring

Brainshark Video

Check out this short introduction to Brainshark's data-driven sales readiness platform.

Brainshark Integrations

Brainshark Competitors

Brainshark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

MindTickle are common alternatives for Brainshark.

Reviewers rate Usability highest, with a score of 10.

The most common users of Brainshark are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(82)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

  1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

  2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

  3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, Brainshark is being used almost exclusively by our marketing department. However, we just renewed our contract to a full enterprise audience and have heard interest from other groups who would like to use it for internal training.

Within marketing, we are basically using it as a way to quickly generate presentations with audio and distribute the content to our clients (financial advisors). In the past we'd need to work with a design team to develop slides with audio and get it posted for distribution. Brainshark allows a non-technical, non-design person to use a templated presentation and produce usable content quickly.

We primarily use it for commentary updates from portfolio managers, but have also created more elaborate marketing messages as well.
  • Fast production time - if you want to avoid a large-scale effort, but would like audio with slides, this is about as simple as it can get.
  • Metrics - because we use Brainshark as a marketing tool, we can use metrics to track the success of the message. The ability to drill down to individual user, how much they viewed and location is nice.
  • Media Options - The tool allows use of PPT, audio, PDF, video and more that I'm sure I'm forgetting. It seems like it can display/play most files you throw at it.
  • Animation Editing - We found that once you start attempting complex animations, the minor differences between how they render and are supported often make us choose to produce video for highly graphic presentations.
  • Campaign Development - They used to have a rudimentary campaign functionality, which was removed. What we'd really like is the ability for us to record one of our experts and then splice in all our sales people so it appears they are the ones doing the interview. That would be very beneficial, but currently it has to be done manually.
  • File sizes - We have occasionally had issues with videos not playing/loading smoothly even though they were smaller than the recommended file sizes.

It's well-suited for any time you'd like to have a presentation with audio. It doesn't take the place of video and isn't the best for highly graphical items. Technically, you can use video on it, but that's not it's forte. It also has a significant amount of elearning capabilities, but I haven't used these items.

If you are only purchasing a certain amount of server space (not sure if they still sell it that way), you are going to run out. We kept hitting our maximum and had to bump it up.

Also, if you don't have a clear owner, but have lots of users, it will become a rats nest of folders and users.

  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
While the UI of Prezi was "slick," people got a little seasick after watching it for too long. It seemed too much like a one-trick pony without enough flexibility.
For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.
75
Primarily marketing, but we also have some technical and product team members who are using it for internal training.
1
Nobody supports it full time. You really just need someone to add/remove users and content. It doesn't require much training and doesn't need to be a technical person.
  • Marketing message sent to clients
  • Conference call summary
  • Internal training
  • We spliced together audio from multiple sales people so it appeared they were interviewing one of our content experts.
  • More internal training and e-learning. We haven't used all the functionality they have to offer in this area.
The first line of support is pretty basic, but if you can get to the more senior/technical people, they're solid.
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