Brainshark

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.