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Brainshark

Brainshark

Overview

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

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Recent Reviews

TrustRadius Insights

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
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How I Use Brainshark

8 out of 10
June 15, 2018
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can …
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Pricing

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What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Brainshark to Blackboard Demo 5-25-2012

YouTube

Brainshark Demo-Breakthrough

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How to Create a Brainshark Presentation

YouTube

Brainshark 4-Minute Demo 2020

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Product Details

What is Brainshark?

Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.

Brainshark is a BigTinCan brand, since the August, 2021 acquisition.

Brainshark Features

  • Supported: Readiness Scorecards
  • Supported: Coaching & Practice
  • Supported: Training & Onboarding
  • Supported: Content Authoring

Brainshark Video

Check out this short introduction to Brainshark's data-driven sales readiness platform.

Brainshark Integrations

Brainshark Competitors

Brainshark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

MindTickle are common alternatives for Brainshark.

Reviewers rate Usability highest, with a score of 10.

The most common users of Brainshark are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(82)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

  1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

  2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

  3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.

Attribute Ratings

Reviews

(1-25 of 52)
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Lori Houser | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Brainshark to create, deliver and track our training programs as well as create a learning library for all of our digital learning content. Using BSK to deliver our various training programs allows us to keep up with managing our onboarding trainings and all of our various specialized trainings required by the employees role. It’s help eliminate time gaps from employees getting trained in a timely manner and when it matters most. We’ve also been able to set up “training now” so if someone runs into a how to situation they can access our learning library with specific micro learning material to help guide them.
Chris Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Brainshark is efficient and it's used in our organization across various departments where we use it in employee onboarding and coaching. However, we use it more so in sales training and preparing our sales teams for their task ahead. The best thing with the platform is that it allows for the development and incorporation of content in the platform and this ensures that you educate your staff using customized and unique content that fits your organization's mission and vision.
February 15, 2020

Brainshark Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Brainshark is used to help guide employees with education for our company. For example, if they create a new product, we will have training on Brainshark that will be required by a certain date to complete to learn more about it. We also use it for training purposes. We are assigned certain training activities and receive a grade.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We had a ton of marketing and sales content, but we weren't able to compile it in one space. It's been incredibly beneficial during the onboarding process and our trainees really enjoyed using the program. They were able to work at somewhat of their own pace, but I could keep track of what had been done and when. With continued sales coaching, we were able to get our money's worth. Our entire organization uses this to keep up on our product and sales tactics and our sales team relies on it for all new hires and continued education. I'd absolutely suggest those looking for a Sales Content Manager to go with Brainshark.
Richard Gichangi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Brainshark is a software that we use in our company to coach and train our sales teams, reps and the whole department to prepare them for marketing and augmenting the sales of our company effectively and in an efficient manner. Its simple to use and it has helped our company grow our sales volume and in the process increase our revenue and market niche.
Betsy Abney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Brainshark in two main ways. First, to be able to provide links anywhere, such as in emails, newsletters and our website. These links are primarily of webinars we have produced and trainings we have created. Second, for formal learning, creating curricula with classes, quizzes, webinars to review, surveys to take etc.
Mark Rice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Brainshark to promote our solutions and services and to drive customer acquisition. We use SlideShark for presentation, demonstrations and kiosks. We also integrate Brainshark presentations into customer displays that promote awareness, product and brand.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can log in from anywhere and access. Some of these files are too large to share via email. The presentations are accessed through registered users only. You can view the presentations directly through Brainshark or open the file in a Microsoft PowerPoint document or PDF. It keeps all of our documents organized. There are folders that can be created, which is what helps keep it organized too.
Score 10 out of 10
Vetted Review
Verified User
Brainshark is used primarily by Sales and Marketing, though other departments create some content. It is used internally only; we do not send presentations to customers or the public. It is fantastic for delivering a consistent message to a large group of people - for example the entire sales force. Saves a lot of time and effort versus creating a one-way webinar style broadcast.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At our company, Brainshark is used by different departments within our organization. In Learning and Development, we primarily use Brainshark for assessments. It allows us to make content available over the internet to our various training locations around the globe. We use it to measure learner knowledge after instructor led courses and workshops. We also use Brainshark to deliver annual refresher/acknowledgements where instructor led courses are not available/practical.
November 11, 2015

Brainshark is the Best.

S. Renee Conley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark across our organization with some locations using it more than others. We use Brainshark to create training presentations for our staff. The biggest way that I use Brainshark is to create employee benefit informational presentations for our clients.
Score 9 out of 10
Vetted Review
Reseller
We have an in depth understanding of the technology and work with leading retailers, wholesalers and packaged goods organizations to implement and more effectively utilize Brainshark.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
Score 9 out of 10
Vetted Review
Verified User
We are using Brainshark for a number of different reasons. In our HR/Payroll Services area we are using it for new employee orientation, directions for registering for different tools that are available to employees, and for training in different payroll-related areas. Our Center for University Learning is using it for continuing education purposes. In the near future we will be developing even more videos to be used as "toolboxes"for managers to assist them in their management duties.
Elizabeth Brochu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark for all sorts of things - marketing, training, internal communications, etc. The entire enterprise is using the product. It gives us a cost effective way to communicate with large groups, large target segments with all the right tracking, metrics, reporting, etc. Plus, it is so user friendly.
February 25, 2015

Brainshark Review

Justin James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are about to start our 3rd year using Brainshark. What I like best about the product is that it allows me to pull in a variety of different media to quickly assemble marketing, sales, or training decks and distribute it across a variety of media and devices. You can track who watched and how many times your presentation was watched through their tracking service. I am also able to see where people are dropping out of presentations so you can make the proper adjustments and hold the customers attention. I produce a lot of videos for marketing, sales, and implementation and I love how I can update a videos/slide decks without having to change the URL. The presentations can be copied and edited and I can easily reuse and amend content for different audiences. The customer service and on-boarding is great and allows you to quickly get up to speed so you can start producing content for your internal or external users. They never stop releasing new features and now they are becoming content providers for sales and onboarding training.
Stephanie VanGilder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is being used across the organization to communicate to our co-workers. Most recently, we have used the product to communicate our benefits changes for open enrollment. This process was previously handled by HR Reps throughout our ministry holding on-site meetings. Now we are sure the exact same message is being given to every co-worker and they are able to access the information at a time that works best for them.
Christi Chambers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark for internal sales force training. It's mostly used by our Inside and Outside Sales Divisions. Brainshark allows our new and existing representatives to quickly get up to speed on their product knowledge. We are able to deliver a consistent message to all employees.
January 22, 2015

Brainshark 1/21/2015

Score 9 out of 10
Vetted Review
Verified User
We use Brainshark across our organization, primarily for internal training and information. It helps us spread information more quickly in an electronic format and track who has seen the information.
January 15, 2015

Simple and consistent

Brad Shafton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Brainshark is being used throughout the company for streaming learning and other modules to our users throughout the world. While it is mainly used by training, users throughout the company are gaining more familiarity with the product. The biggest need that this addresses is the ability to quickly produce and deliver information without needing advanced production skills.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, Brainshark is being used almost exclusively by our marketing department. However, we just renewed our contract to a full enterprise audience and have heard interest from other groups who would like to use it for internal training.

Within marketing, we are basically using it as a way to quickly generate presentations with audio and distribute the content to our clients (financial advisors). In the past we'd need to work with a design team to develop slides with audio and get it posted for distribution. Brainshark allows a non-technical, non-design person to use a templated presentation and produce usable content quickly.

We primarily use it for commentary updates from portfolio managers, but have also created more elaborate marketing messages as well.
Saadia Ali | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Brainshark on a regular basis to provide on-demand training content and bite-size learning to different departments at our company. It is a great tool for providing just-in-time training and since it can be viewed from any device, there is no restriction on when and where someone views the recordings. The process to create a Brainshark is very simple - upload your content and then record your voice. You can choose to include different assets like videos, web pages, surveys, quizzes etc. The reporting tool provides lots of details on content views and durations. For us it works really well and we can push it out through our LMS. Their support is great and we usually get a response back in less than 24 hours. A couple of enhancements I would like to see would be adding some sort of a timer to the quiz feature and more enhanced editing options.
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