Filter Ratings and Reviews
Filter 5 vetted BrandsEye reviews and ratings
Reviews (1-4 of 4)
June 12, 2017
BrandsEye - The tool that sees all on social media.
[It's being used for] Analytics, listening to online conversations, tracking hashtags, quantifying our social media activity and finally, creating reports for clients.
- Analytics, listening to online conversations, tracking hashtags
- Listening to online conversations and tracking hashtags
- Quantifying our social media activity and creating reports for clients.
- Explaining the Advert Value Equivalent
- A more user-friendly system
October 03, 2016
Superior conversation analytics at your fingertips
One of the added pressures of working on a sporting event is that your sponsors and partners expect a tangible measure of their brand reach through your online conversations.
The Cape Town Festival of Running is one such event. While it has been running for 18 years, they have never had an online presence, until 2016.
Through the BrandsEye platform, the data provided played a fundamental role in how we drove the communication strategy, while the overall information assists us in making recommendations for 2017.
I have worked with a number of social media monitoring and analytics platforms, and I always return to and recommend Brandseye.
- Excellent client service and technical knowledge, as well as the willingness to trouble-shoot data anomalies in your reporting and helping you find the answer.
- The unique ability to attach a monetary value to online conversation, as well as provide reputation & sentiment data.
- The ability for the platform to actively "learn" from you, especially to verification and curating sentiment.
- A super-lite "budget" account option for short-term projects.
We use BrandsEye for monthly, quarterly and ad-hoc campaign reporting. It also helps us define campaigns for better targeting based off the audience BrandsEye overviews.
- Ease of use
- Reporting
- Scalability
- There really isn’t much to not like. I guess from a consolidation point of view we’d like to reply from within BrandsEye - but this may or may not already be happening ;)
BrandsEye is being used for monitoring social media and other online media for reporting purposes to funders/donors and other partners. It is being used by the marketing department predominantly, but has impact on the fundraising and operations departments in terms of securing and sourcing future project funding based on stats relating to reach and advertising value equivalency, as well as new stakeholders within the network of entrepreneurs we support.
- Reporting
- Customer support
- The platform can be overwhelming to someone who is only needing to use a fraction of what the software can do.
BrandsEye Scorecard Summary
About BrandsEye
BrandsEye is a social media monitoring platform. BrandsEye aims to help organizations increase revenue, optimise expenditure, and mitigate risk by understanding customer experience. Its combination of crowd-sourcing and AI enables BrandsEye to turn unstructured customer feedback into actionable intelligence with high accuracy. Unlike other listening tools, BrandsEye's has a crowd of human contributors. They work to identify the specific issues driving public customer sentiment, which the vendor says helps to enable strategic and operational actions.
Categories: Social Media Monitoring
BrandsEye Screenshots
BrandsEye Competitors
Crimson Hexagon, now part of Brandwatch, Clarabridge, Crimson, Sysomos
Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
BrandsEye Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 10% | |
| Mid-Size Companies (51-500 employees) | 30% | |
| Enterprises (> 500 employees) | 60% |
BrandsEye Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Forum/Community | ||
| FAQ/Knowledgebase |
BrandsEye Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows, Linux, Mac |
| Mobile Application: | No |
| Supported Countries: | Worldwide |
| Supported Languages: | Have Crowds in most major global languages |