Name: Breezeway
Rating: 7.7 (3 reviews)
Author: Breezeway

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Mobile App Development

Development

Association Management

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

File Sync

Objectives and Key Results (OKR)

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Financial Risk Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

International Payroll

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Business Internet Service Providers (ISPs)

Cloud Storage

Component Content Management

Container Management

Fraud Detection

IT Alert Management

Identity Verification

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Intranet

Load Testing

Managed Print

Managed Private Cloud

Metadata Management

Network Performance Monitoring

Product Implementation Services

Tower Servers

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Presentation

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Email Signature

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Pipeline

Sales

Antivirus

Security

Digital Forensics

Estate Planning

Insurance Agency Management

Insurance Claims Management

Inventory Management

Library Management

Physical Therapy

Vertical-Specific

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### Housekeeping & Cleaning
Users appreciate Breezeway's housekeeping and cleaning functionalities for their ability to streamline tasks, improve efficiency, and enhance guest satisfaction. The software's user-friendly interface allows for detailed task templates, easy communication with technicians, and quick access to important information. While some users mention minor drawbacks such as the lack of notification for updates, overall, Breezeway's housekeeping and cleaning features have proven to be valuable assets in managing maintenance and cleanliness effectively.

### Guest Communications
Users unanimously agree that Breezeway's guest communication tools are top-notch and greatly enhance their vacation rental operations. The platform's guest text messaging feature, along with the Guest Book functionality, allows for real-time connection with guests, ensuring a smooth and enjoyable experience. Additionally, the ability to track and manage maintenance issues through Breezeway's communication platform has been highlighted as a significant benefit by users. Despite some minor issues such as occasional lag times in messaging loading, overall feedback on Breezeway's guest communication capabilities remains highly positive.

### Vendor Management
Users unanimously praise Breezeway's vendor management features, highlighting its efficiency in handling vendor invoices and streamlining payment processes. The platform's ability to facilitate real-time communication with vendors and generate invoices promptly has significantly improved operational workflows for users. Additionally, the intuitive design and user-friendly interface of Breezeway have been commended for making vendor management tasks more accessible and straightforward. Collaborating with vendors through the platform has been described as a seamless experience, contributing to enhanced scheduling and maintenance coordination.

### Property Management
Users generally agree that Breezeway's property management features are highly beneficial. While some users appreciate the ease of maintenance scheduling and vendor management, others find limitations in manual time adjustments and task visibility. Compatibility issues with property management software have also been noted as a drawback. Despite these challenges, users value the centralized platform for housekeeping and property care updates. Requests for improvements include color-coded statuses, enhanced team communication features, automated scheduling for last-minute bookings, and the ability to upload PDF documents for property management purposes.

### Task Scheduling
User sentiment about Breezeway's task scheduling capabilities varies among reviewers. While some users appreciate the ease of managing field tasks and the automatic creation of tasks, others express concerns about the inability to manually adjust time within tasks and the incomplete development of certain features. The software's ability to manage maintenance scheduling efficiently is acknowledged, but there are suggestions for improvements such as auto-populating tasks without disrupting current ones and enhancing communication features within the platform. Despite some positive feedback on the user-friendly interface and detailed task templates, there are ongoing challenges with certain functionalities, indicating room for further enhancement in Breezeway's task scheduling module.

### Maintenance & Inspections
Users universally praise Breezeway's maintenance and inspections features. They appreciate the ease of scheduling maintenance tasks and tracking open maintenance items and projects without the need for multiple emails or lists. The software's user-friendly interface and detailed task templates have been highlighted as key strengths, allowing for efficient communication with technicians and contractors. Additionally, users value the responsiveness of the Breezeway team and their openness to new ideas, enhancing the overall maintenance and inspection processes.

### Staff Operations
Users unanimously praise Breezeway's staff operations functionality. The reviews highlight the ease of implementation and the intuitive nature of the app, making it simple for staff to track time and supplies efficiently. Additionally, users appreciate the responsiveness of the Breezeway team and their openness to new ideas, which enhances the overall staff experience. The platform's ability to streamline task scheduling, inspections, maintenance order management, and guest communications has garnered positive feedback from users, emphasizing the significant role Breezeway plays in optimizing staff operations.

### Booking & Reservations
Users unanimously agree that Breezeway significantly improves vacation rental operations and guest communications. The feedback highlights the efficiency gained in managing vendor invoices, scheduling, and real-time communications. While some users mention minor issues like a lag in last-minute bookings and slow loading messaging features, overall, the consensus is that Breezeway's booking and reservations capabilities have brought organization and accountability to their businesses. Suggestions for improvement include color-coding different statuses, enhancing team communication within the platform, enabling auto-scheduling for last-minute bookings, and allowing the upload of PDF documents for property management.

### Inventory Management
Users have highlighted Breezeway's inventory tracking feature as a standout aspect of the platform, with many expressing satisfaction with its ease of use and integration with other systems like Escapia. The positive feedback indicates that Breezeway's inventory management functionality has significantly improved operational efficiency and provided valuable insights into cost tracking. Despite some users mentioning that they have yet to fully explore all aspects of the inventory management tools, the overall sentiment leans towards a positive reception of Breezeway's capabilities in this area.

Breezeway is a property care and messaging app designed specifically for vacation rental hosts and hospitality managers. With this software, users can automate their operation tasks while elevating the overall guest experience by ensuring that every aspect of the home meets specific standards. The desktop and mobile apps allow property owners to easily schedule service tasks, coordinate work with staff, send messages to guests, share reports with owner clients, control access and security, as well as integrate with systems and IoT devices.

The user-friendly dashboard combines data from integrations, teams, and historical jobs to ensure efficient assignment of jobs at the right time to the right person. Staff can perform detailed work using customizable checklists on the mobile app that complies with company brand standards. SMS messaging tools are built especially for short-term rentals operators' stay on top of in-house issues increase guest satisfaction and drive revenue during gap nights. Breezeway reporting programs allow users to acquire referral business increases retention rate owner acquisition rates because it provides them what they need. When coordinated with property management software via API integration cleaning inspections maintenance happens automatically without confusion- ultimately delivering perfectly prepared homes!

Breezeway’s property operations platform helps coordinate, communicate, and verify detailed work at properties, to deliver a better service experience to guests and homeowners.  The vendor states Breezeway’s software and mobile apps have facilitated over 5M property tasks across 100+ million square feet, and help hundreds of short-term rental operators and hospitality professionals meet detailed service standards.

MaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

Essential

Premium

MaintainX

NEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web-based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management.

NEXGEN Asset Management

Breezeway

Computer aided facilities management (CAFM) software combines inventory management and asset tracking with resource deployment and work order management (or preventative maintenance) in a single platform that may be tailored to suit the needs of various industries and sectors.

Facility Management

ASTRHO Live 2021: Breezeway Demo

1966 Mercury Parklane Breezeway full detail review (part1) Power window demo in (part2)

Likelihood to Recommend

Likelihood to Renew

Breezeway 2023-10-25 12:35:40

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Facility Management Software

We currently use Breezeway for all of our maintenance and inspector work orders and checklists in our day to day operations. We use this to track issues and report issues and stay on time in completion. We further use the software to message with our guests quickly and seemlessly across all of our team members.

Organize tasks to complete
Message back and forth with guests
Ease of reporting issues in the field and doing further in depth analysis on the computer
Automatically create tasks based on workflows
Maintain property specific details as needed

Creating a marketplace for cleaners and repair specialists would be helpful
A payment processor for vendors would be helpful

Task tracking
SMS messaging
Workflows for tasks / cleans

Return on investment by tracking issues and charging as needed for repairs completed
Less guest complaints due to better tracker and quicker response times when issues arise
Better insurance claim approval with more details submitted by field workers

tracking maintenance, cleaning, and inventory issues
Citing and documenting issues and repairs
Automatically scheduling workflows

scheduling and tracking concierge offerings
tracking lost and found items

workflow items with our boats
tracking repairs with our boats

Breezeway

Overview

What is Breezeway?