Bridge Reviews

56 Ratings
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Score 7.0 out of 100

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Reviews (1-25 of 39)

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December 03, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Bridge allows for the entire company to easily access training and education modules which increases productivity and efficiency. The platform is user-friendly, mobile, interactive, and offers numerous features.
  • Ongoing support and training.
  • Advanced features.
  • Opportunities to expand and enhance use.
  • Feature edits are costly.
  • Turnaround time for completed revisions is timely.
Bridge is well suited for educational organizations, mid-size corporations, highly developed IT infrastructure organizations, and organizations which require specific job tasks of which are clearly outlined in policy and procedural manuals.
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October 23, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Bridge is used across our entire organization to deliver online learning to all team members. The focus of Bridge is to provide team members with an opportunity for practice in various business processes and software. We do not house knowledge in Bridge but rather the application of knowledge and certification in knowledge areas.
  • Bridge is able to accept any raw SCORM data and return that data in a report. This allows you to track detailed information about learner interactions in courses and report on those interactions.
  • The interface is simple and effective. People don't need a lot of help getting around Bridge and getting the information/training they need from the system.
  • Bridge's support is second to none. Anytime you need support or have a question, a support agent is ready and happy to help you find a great solution.
  • Bridge has an internal authoring tool that is very nice to have; however, it is weak in its ability to provide interactive learning. It is focused on a tell and test method.
  • Bridge is a little up and down with its speed of operation - some days it runs fast and clean and other days it's slow and clunky.
  • At one time, Bridge was doing bi-weekly updates to their platform to add functionality and lately, they have focused on other products, so the Learn product doesn't get the updates some of us have come to expect.
Bridge is very well suited to all online learning situations. I would recommend Bridge to anyone needing a learning management system simply because it is a robust system with the fewest issues of any system I have seen. All LMSs have their downfalls, but Bridge has by far the fewest.
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February 01, 2019
Glenna Stricklett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We are using Bridge across the organization for compliance training, such as harassment prevention, and departmental training for topics that you can't purchase, like how to set up a bait tank. We like it because we are a 24/7/365 organization and it lets people do their training when it is convenient for them and their department. We have had many challenges in the past getting people together for live training programs. It is also very easy to use.
  • It is quick and easy to develop programs.
  • Easy for learners to utilize.
  • Easy for supervisors to manage.
  • We really like people being able to quickly register for live training.
  • Easily assign training to individuals and departments.
  • It would be helpful to have easier reporting features such as combining all aspects in one report - completed, still due and overdue - instead of separate reports..
  • Being able to assign permissions to individuals who may not be supervisors but responsible for training in their department.
It is great when you have a variety of shifts, people with a wide range of skill levels, and authors of training who don't have a lot of experience in developing programs.
Always timely and knowledgeable assistance. Very patient explaining answers to novice users.
Read Glenna Stricklett's full review
August 03, 2018
Kelsey DeBruin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bridge Learn is mainly being used in my organization to train our external users. My company has created a 3-D Design computer software program and we use Bridge to train our end-users on our software. We are also starting to look at using the Bridge Suite internally at my company as well.

We use Bridge Learn to train our external users because of the functionality that it has. Courses w/ videos and quizzing, checkpoints that require approval and evidence, programs that have to be taken in order, ability to have users register for a course from our website and then get added to the corresponding programs in Bridge...etc.
  • Checkpoints - needing to request approval and submit evidence. This is a strength because we have homework that our users need to complete daily and they can use checkpoints to submit the homework and then we can provide feedback. This allows us to keep everything in one system without them having to submit their homeworks somewhere else, like through email for example.
  • Programs - ability to combine courses and checkpoints within and adding headers to keep everything organized as a learner moves through it. This is great so that our users can access everything for training from one location without having to be enrolled in multiple programs, courses etc. The more simplified we can make things for our end-users, the better.
  • Quizzing - We like to follow up each video we have in a course with a quiz question just to test our users knowledge.
  • Sharing programs from one sub-account to another - missing functionality
  • Ability to upload videos using the native Bridge authoring tool at the highest quality. Currently only an option with ARC but ARC moves slowly in our China offices for those of us creating courses and our learners watching the videos.
  • Answering a quiz question with a picture/screen capture - missing functinality
  • Receiving an email notification when any comments are made to a video, even if it's a new comment. We have 100's of videos that need to be checked daily to see if our end-users have asked questions pertaining to that video.
  • Hitting "Request Approval" in a checkpoint, then having the option to add a comment, then having to hit "Request Approval" again. Very confusing for our end-users who think they are requesting approval after clicking it the first time.
  • More text editing options in the author tool. We would like to use Bridge to train our programmers/developers but since we don't have many options for editing text, it's hard to show software code/coding unless a screen shot is taken and uploaded.
Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video.

I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to.
Read Kelsey DeBruin's full review
August 01, 2018
Bronson Pasko | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Bridge Learn is currently being used across our entire organization. Bridge [is used] for our new hire training, compliance training, and up-skilling of our sales and operations personnel.
  • Bridge is designed for the user so it is intuitive and easy to use.
  • Bridge includes an authoring tool so building custom content is fast and easy.
  • Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses.
  • Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency.
  • Bridge Learn doesn't currently have a way to organize the Learning Library within an organization's instance. They say this is because learners search for content via search bar, however this has proven to be problematic for up-skilling and career pathing
  • Bridge Learn doesn't have an evaluation option that can be automatically sent out after completion of a training. This would be helpful from a user satisfaction standpoint and also provide the opportunity for users to quickly make recommendations for content changes and/or grammar errors. The current survey tool only provides a scale for responses. Comment boxes are not currently an option.
Learning, learning, learning! If you are interested in getting content out to your users quickly and easily, Bridge Learn is fantastic. If you are an organization that has SMEs spread out in different locations, Bridge Learn provides an easy way for SMEs to create and leave content within Bridge so reviewers can come behind and edit before publishing.
Read Bronson Pasko's full review
August 01, 2018
Emily Stokes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
All employees have access to Bridge. It was originally used for sales and product trainings, but has recently been used across more departments. Bridge allows us to train employees all over the world, in different time zones. We are able to create trainings that can instantly reach our employees and track employee progress for accountability. The support we receive from Bridge is really what sets them apart! They feel like a part of our team, not just a provider.
  • Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
  • Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
  • Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.
  • Bridge could improve their categorization feature for trainings; folders would be great!
  • I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.
Bridge is well suited for training scenarios where you need to get information out to a lot of people in a short amount of time, and can use technology to do it. Users can take the trainings in their own time zones. It is less appropriate for scenarios that are better held in person, where a great deal of social interaction is required.
Read Emily Stokes's full review
July 31, 2018
Jane Frank | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Our company chose Bridge to replace our old LMS, Symphony. Bridge is used across the whole organization to role out all of our compliance trainings in addition to department specific trainings created in-house. Bridge Learn is very user friendly and is easy to navigate through during course creation. The ability to pull detailed reports through the system is easy and has gotten much better now that they rolled out the Deep Dive and filter features.
  • Pulling reports using the Deep Dive feature has become much easier now that they've implemented the use of filters.
  • Course creation is simple. Bridge gives the ability to provide hyperlinks and/or videos within the course along with various options from knowledge checks which helps keep learners engaged in the lesson.
  • I would like Bridge to allow all of the functions that we can do through Word. For example, it would be nice if we were able to do multiple bullet types/indentations when expanding on points in a training. I would also like to be able to hit the "undo" button when I accidentally delete information.
  • Due to the large amount of courses available in Bridge, it would be nice if there was a better way to organize/categorize the courses to where learners can browse what's available specific to their role within the company. Right now, there is no organization to the courses. We are hoping that the categories function rolls out soon.
Compared to our previous LMS, Bridge is 100 times better! We're able to create our own courses within the system instead of being stuck with outdated 3rd party training. Being able to customize the courses to our company's language and culture helps it to be well received by all company-wide.
Read Jane Frank's full review
July 25, 2018
Alexandra Morgan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bridge is being used across our entire organization and houses all of our compliance and developmental training. We’ve also started to use it to build career paths for specific business lines used the program and checkpoint functions. It allowed us to implement an entirely new banking system by training all of our employees, administering communications and job aids, and scheduling live trainings.
  • Extremely intuitive
  • Great end user experience
  • Very versatile
  • Amazing customer support team
  • Adaptable to our needs
  • Dynamic
  • The CSV reports could be formatted better and a bit easier to filter/navigate.
  • Putting live trainings on a calendar in outlook and the accuracy of that could be improved.
Very well suited for development opportunities, compliance training, signing compensation documents through checkpoints, etc.
Read Alexandra Morgan's full review
July 25, 2018
Greg Harper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are presently using Bridge for its LMS capabilities for our whole company. Bridge helps address the business problems of basic training for new agents and new employees, metrics and reporting that we as an organization require, development and leadership development and the checking of completions of certain requirements of the company as well as governmental entities.
  • Checkpoints is remarkably well. It compels manager/employee communication and verification of completed milestones in a collaborative manner.
  • The retain feature has really helped verify as well as provided a mechanism for retained knowledge for our learners. It has encouraged learners to actually try to engage with the all trainings.
  • The communication tools (emails, creating groups etc.) have been a great asset for our managers in the field. The manager can send an email directly to one or more of his team without using other tools.
  • Provide the ability to allow hierarchies to be not just a linear assignment.
  • Provide more what we call "Advanced Report" capabilities. (Learning Admin reporting)
  • Allow SCORM or any course to track and view interaction data.
Read Greg Harper's full review
July 14, 2018
Larry Laskowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As director for the Independent Automobile Dealers Association of California, I selected the Bridge platform to build an education program which is required of auto dealers every other year. We are also about to launch a second program which will provide education for auto salespeople. We are able to edit quickly as information changes. Use of videos was a large factor in choosing Bridge.
  • Bridge provides an easy, intuitive program for building education programs. It is not necessary to contract with a software expert as a program can be built with ease by anyone with average skills.
  • The support received from Bridge is always quick and complete. Bridge staff make sure any problems or questions are fully resolved.
  • For us, integration with a shopping cart was very important and Bridge technical support facilitated that with no issues.
  • There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
  • The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
  • I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
  • Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.
As stated, Bridge was one of many programs we reviewed before choosing Bridge. It is a high quality, professional platform and it is easy to build and edit. The flexibility is a huge asset as we are able to make changes at will.
Read Larry Laskowski's full review
June 27, 2018
Jenna Morris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bridge is being used by our entire organization for training purposes. We administer all new hire, compliance, safety, and SOP training via Bridge. We also have various content for employees to sharpen their own professional skills.
  • Bridge is very user-friendly - it is very easy for users to access Bridge and take courses. Very little training was needed for employees in our organization on how to use Bridge, everyone caught on quickly. It is a simple and unique setup that works well for our organization.
  • Bridge's course creation tool is a great tool for us. We use the course creation tool to create personalized training for our associates based on customer and location. We also have been able to provide Lanter specific training to associates by using the course creation tool. It is also very easy to use and straight forward.
  • Bridge works very well with our HRIS, Paycor. We are able sync these systems to do automatic CSV drops into Bridge adding and and removing users.
  • Bridge's learning library has a lot of room for improvement. Right now it is just one big library with tons of courses thrown into with no way to categorize it except by using tags. Being able to categorize by course subject/type would be very beneficial to learners and being able to find courses that will benefit them.
  • Bridge's survey tool is very useful to our organization, however it could use an open-ended survey questions instead of just likert scales. This would allow employees to give additional feedback on survey responses that would better our results.
  • Reporting in Bridge could also use some work. We wish there were some more fields/attributes to narrow things down and really deep dive into the analytics.
Bridge has been a great addition to our organization. Coming to a place that had never had an LMS or formal training, it was a big change for employees, however, once they saw how beneficial and easy it is to use many got on board and looked to Bridge for help in many areas. Bridge still has some minor tweaks to make to make it a knockout LMS, but for now it still gets the job done in an easy and efficient way.
Read Jenna Morris's full review
June 25, 2018
Melinda Carroll | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Bridge to update our staff on Division policy and procedures that have been renewed. We also use it for Employee Annual Trainings.
  • Easy for learners to use. For our needs- basic is best!
  • The Bridge Community is wonderful to communicated with other users.
  • Its nice that I have the option of sending learners a password reset. Since our learners only use the program once a month, quite a few forget their passwords in that time frame!
  • It would be wonderful to add learners directly to Bridge instead of having to upload a CSV file.
  • Printing out a learners transcript is tedious and time-consuming.
  • I know that the option to achieve a course has just been added (YAY!), but I have to mention that for a year and a half we had to come up with our own work-around for dong this. It will be nice to finally have this feature!
I think that for our needs (which are minimal), Bridge is a good fit for our company. Hopefully we can explore more of what Bridge has to offer in the future.
Read Melinda Carroll's full review
July 27, 2018
Noah Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bridge is being used across the entire organization for Compliance training, skill enhancement training, and professional and leadership development. We currently have approx. 3600 employees active on the platform across our sales, operations, and corporate divisions of the company. Additionally, we have a joint venture that utilizes a sub-account of our main instance.
  • Learner-centric design.
  • Incredible user and customer support system.
  • Ease of use for Admins.
  • Organization options in the Learning Library.
  • Customization options in the native authoring tool.
I believe Bridge is an excellent resource for the training and development of employees in any organization. Since switching to Bridge as our primary LMS, we have seen employees take learning into their own hands by enrolling in many optional training programs. Bridge makes it simple to author content in their native tool and provides you with the information you need to bring in third-party content.
Read Noah Edwards's full review
July 25, 2018
Kerry Floyd | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The whole organization uses it. It helps us deploy safety information for international missions, maintain consistency in methodology across 140 venues, and promote employee development.
  • They’re super responsive to feedback— you can even chat with developers if you have a particular use case that sounds like many people would want it.
  • They roll out big changes regularly based on feedback.
  • The platform is clean, crisp and easy to use across the board.
  • It would be helpful to have more dashboards for higher level managers, like how the whole organization is doing on skills development.
  • Allow more people who aren’t in the management hierarchy to view reporting and stats.
  • Better integration of Arc data with the insights page.
It’s great for things where there are new concepts to be delivered. It’s not good for surveys, and we’re struggling to be able to encourage higher level thinking using only the built in quiz tools. Would be nice to review short answers in app rather than in a CSV.
Read Kerry Floyd's full review
July 25, 2018
Laurel Duncan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bridge is used by all new employees via HR. There have been a few early adopters of Bridge, including OSP, that have been developing training for new and existing employees- mostly related to research admin, compliance and health and safety - at least for now.

We had some issues with innovation and collaboration with the existing training resources and Bridge allowed us to develop resources autonomously. The head of that program is now gone and Bridge is now getting embraced.
  • Democratizes learning.
  • Ease of use/enables experts to share.
  • Good at evolving quickly based on customer needs/requests.
  • The lack of audio function within Bridge is disappointing. When I started developing my courses 6+ months ago, I needed to upload SCORM to have audio but lost accessibility functionality. I was told (at a conference) that I could add an audio file so I'm not sure if that's new or if my Bridge contact just didn't know and led me down the Captivate path to compensate.
I think it's well suited for organizations that want to make training easier to use and broaden the voices of those producing training and learning opportunities. Ideally those experts would also be good writers/content developers and experienced in instructional design.
Read Laurel Duncan's full review
July 25, 2018
Zach Sullivan, CHST, OHST, CET | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We just started using Bridge. The majority of our initial training is in compliance but we will be expanding to employee and leadership development.
  • User Experiences
  • Author Usability
  • Data Insight
  • Need for folders and subfolders folders yet.
  • Don’t track 3rd party certifications yet.
Bridge is very user friendly. Bridge is based more towards the developing workforce and some of the older employees are less interested in the usability functions.
Read Zach Sullivan, CHST, OHST, CET's full review
July 25, 2018
Rick Tobin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
We use Bridge Learn throughout our entire organization and we also deliver our safety and HR compliance content through Bridge to our clients.
  • UI and UX are second to none
  • The product has a quick onboard and implementation
  • Assignment and reporting of targeted learning content is intuitive and highly effective
  • The retain tool is a game changer for engagement and learning retention
  • The reporting functionality needs to become more robust and intuitive
  • Multi-level management groups would be a nice addition
  • A store/library of sourced third-party learning content already vetted by Bridge would be an interesting revenue channel
I can't think of scenarios where Bridge is not a good fit, but I do acknowledge a resistance by clients to consolidate various tools, change department focused systems, or expand beyond a traditional LMS perspective.
Read Rick Tobin's full review
July 24, 2018
Charles Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Bridge to create self-paced learning for students working toward a professional certification.
  • Self-Guided/Self-Paced Learning
  • Clean and easy to create easy to navigate learning modules
  • Awesome in-depth analytics
  • Implentation is tough - some dummy content would be helpful
  • Creating and distributing reports
  • Branding is limited but still good
  • Self-paced learning.
  • Working towards a professional certification.
  • Achievement based learning.
Read Charles Hall's full review
July 24, 2018
Arlin Peebles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Bridge as the learning management system for our Ed Leaders Network (ELN) platform. ELN is an on-demand PD platform for educators.
  • Bridge has a best in class user interface.
  • Bridge has an easy to use authoring tool.
  • Bridge has simple and powerful reporting tools.
  • Bridge could have a better way to organize courses from the admin view.
  • Bridge could improve the deep dive reporting area to save and schedule reports.
Bridge is perfect for an adult learning solution where there is a mix of required and optional training. It's also great for busy managers because of its simplicity with authoring and reporting.
Read Arlin Peebles's full review
July 18, 2018
Edward R Zacholl | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used for our entire organization. We have several unique business units and all have adopted it as their learning platform. Internally, we call it My KPH learning powered by Bridge. We use it to address compliance, accountability, learning ownership, and personal development.
  • Bridge is a very clean, simple and user-friendly interface.
  • It is a fairly new product, it has a modern look and feel, and its design is playful and upbeat, which draws in the user.
  • Customer service is pretty good, and since it's new you can provide them with feedback and see positive programming changes as a result.
  • There is an obviously limited amount of time their project implementers and support staff will dedicate to your implementation and on-going support.
  • They could do a better job logging your history of technical issues and providing detailed analysis when a problem occurs.
  • It's obvious at times they are making things up as they go along, they could do a better job of testing their programming.
I have worked in Corporate learning and development for a long time. No vendor relationship or product offering is ever perfect. I like the youthfulness of the product and the support. They are truly willing to work with you and partner with your organization.
Read Edward R Zacholl's full review
July 18, 2018
Joseph Kamemia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bridge is being used as a training tool and as an engagement tool for the whole organization. Most of our staff engaged the management on the need to learn new skills or enhance their skills in the ever-changing retail sector. The customer expectations are higher with new products being manufactured and introduced to the market, there was a need to keep up with the changing business trends. Bridge is therefore key in helping the staff gain new skills while at work, cuttings training costs for the company and enhancing staff engagement through the discussions in the comments section.
  • Learning on the go especially on mobile gadgets
  • Simplicity in the creation of courses. One does not need to have great IT knowledge to access or use Bridge
  • No downtime. Bridge is available 24 hours a day 7 days a week. We have never experienced any issues with Bridge. It being cloud-based is awesome
  • Simplicity for the learners in accessing content, videos etc making it very interesting and interactive
  • This has to do with the comments section where most learners would want other learners not to see their comments until they have given their comments first to avoid copy-pasting of ideas
  • Filtering comments by names of users where if I need comments made by a certain user, I would just write the name and all his comments will pop out
  • Bridge does well on the Chrome Browser but does not support any other browser making it a challenge to most of our staff who use or opt for Opera Mini
  • An application would come in handy instead of accessing the links through the emails
It’s well suited for learning skills at work in an easy, interesting and interactive way.
Read Joseph Kamemia's full review
July 10, 2018
Jerrad Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
[Bridge is being used] Primarily as a consolidation of training and development, ensuring compliance across many sectors, and to provide a training environment for further development.
  • Intuitive, engaging, and easy to navigate - the design is very good.
  • In-system content builder slimmed and easy.
  • Single Sign-On is very sleek.
  • Lacks some admin controls.
  • Content creator is somewhat limited. Would like a little more control over the content learners have access to, i.e., ffwd, next button contingency, etc...
  • It took a lot to figure out single sign on, and Instructure wasn't as much help as they probably could or should have been. Instructure's current SHA would not allow us to use their authentication systems.
Read Jerrad Anderson's full review
July 10, 2018
Matthew Cordova | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bridge is used to educate our customers. We sell a software product that we cannot hire enough support reps to answer the phone to support. We are using Bridge as a solution to our problem to lower support call volume.
  • Easy to navigate and use
  • Looks pretty- lots of white space
  • Focuses on the fundamentals- hosting and tracking learning content
  • Credly integration sucks- badges/leaderboards need to be in house. Seems like your two companies are at odds with each other
  • Credly badges are only available on the main account not for subaccounts
  • Not able to see groups of programs together to track learning progress. That is wonky- I get it- a group of courses is a program. You can't group programs together and call it something (like a curriculum)? So this grouping functionality can only happen on one level? Pretty lame
Read Matthew Cordova's full review
June 27, 2018
Robert Nunez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bridge is used across our entire organization. In a few weeks, Perform will be released to our salaried portion of our organization. Bridge Learn addresses ease of use. Because of how easy it is to use, we have increased usage which is a major for us.
  • Bridge's customer service is second to no one. Any problem I have is immediately addressed. What you experience from their sales staff is only an example of what you will experience from their success manager. They present real-life solutions and better yet, if they do not have a solution, they will not make one up.
  • Ease of use. We are a construction company and many of our guys chose construction as a profession so that they did not have to use a computer. Technology has caught up with us and now we must use it. Our guys never used our previous LMS because it took too many clicks to get what you wanted. With Bridge, it is easy to maneuver around and find things. As an administrator, I love that it takes less time to add anything (sessions, live training, SCORM files) and you have to do it once. Saves me lots of time.
  • Elegant Design. Bridge is beautiful. People like well-designed sites and Bridge is absolutely clean and beautiful.
  • Follow through. When they say they are going to do something, they actually do it. What a concept. While we were buying Bridge, it did not do multiple session days. I questioned them about it and they assured me that it would be added in a few weeks. About a week after we committed to Bridge, that feature was added. They are about to follow through with their promise to improve their reporting (see con).
  • Reporting is horrible. Probably the worst I have ever seen. The transcript report is useless. It gives us a Bridge ID number and a session ID, so unless you run several reports and combine them, you will not know the name of the learners nor the name of the course. Here is a caveat, I have seen the preview of their reports and it looks to solve this problem. However, right now in June of 2018, I have to bring it up. Once the reporting is improved, this will go with one of their strengths I mentioned under Pros.
  • No certification feature. They do have a decent work around, but it's not exactly helpful when it comes to notifications of managers.
  • Permissions are a little difficult. For some functions, you have to give the a non-admin person way too much permissions to just allow them to take attendance.
If you are a smaller company, it is perfect. If you are new to managing an LMS, you could not ask for a better partner. Their customer service is second to none. If I were a company of over 10,000 people, it might not do what you want. Bridge does not have all the bells and whistles that other LMSs do by design.
Read Robert Nunez's full review
June 26, 2018
Todd Perrault | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently Bridge is being utilized to deliver asynchronous and synchronous training. It is also being used to deliver blended learning within the organization; meaning learners take a course in Bridge and then come to an in-person session to experience the information on a deeper level.
The goal is to use the system across the entire organization. Currently, initiatives are taking place to create and roll out training to departments and employees with the greatest need for training. Programs are being formed as the individual courses are being developed.
One of key items the Bridge system addresses is providing consistent information when training new employees. It allows the organization to provide new employees with the same knowledge base and standard operating procedures knowledge. It also allows users to immerse themselves into learning when it is convenient for them and on multiple devices.
  • Its flexibility and ease of use in building courses
  • Ability to integrate video and audio for robust training courses that are engaging
  • The dashboard and reporting features for training learners. This is a valuable tool for managers.
  • The WYSIWYG editor is a drawback. It really should be more robust in terms of formatting, adding HTML, Etc...
  • Assigning employees to managers can only be done by using a CSV file. This function should be allowed on a live screen.
  • Features for control of the library and course ownership. Anyone can go in and change a course which could lead to issues.
Bridge is well suited for most companies and is easy to use.
Read Todd Perrault's full review

Feature Scorecard Summary

Course authoring (38)
Course catalog or library (35)
Player/Portal (26)
Learning content (35)
Mobile friendly (38)
Progress tracking & certifications (37)
Assignments (32)
Compliance management (29)
Learning administration (31)
Learning reporting & analytics (33)
Social learning (20)

What is Bridge?

According to the vendor, Bridge by Instructure is an innovative, outcome-focused talent management platform for businesses. Bridge helps companies elevate people, their careers, and the organization with customer-driven solutions—so they can grow and retain a happier workforce.

Bridge does this by developing learning and performance management software that promotes forward-thinking strategies, actionable analytics, and employee and leader development. The company supports continuous innovation and offers white-glove customer service, enabling companies to achieve desired outcomes—like happier, well-trained employees.

Bridge Features

Learning Management Features

Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureLearning content
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Has featureAssessments
Has featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Has featureeCommerce
Has featureSCORM-compliant
Has featureTin Can (xAPI) compliant
Has featureSocial learning

Bridge Videos (3)

Get a first-hand look at why Bridge is the best talent management suite to help you Retain your top talent, create more engaged employees, build stronger manager and employee relationships, design training that actually gets used, and identify and fill skills gaps in your organization.

Watch Get a first-hand look at why Bridge Learn is the best learning management software to help you create engaging employee training that will be retained and used, provide strategic learning that can be taken anytime and anywhere, build stronger and more engaged employees.

Watch Get a first-hand look at why Bridge Perform is the best performance management software to help you build stronger manager and employee relationships, create more engaged employees, retain your top talent, and identify skills gaps in your organization.

Bridge Downloadables

Bridge Integrations

Bridge Competitors

Bridge Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Bridge Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Bridge Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Bridge Technical Details

Operating Systems: Unspecified
Mobile Application:No
Supported Countries:NA, LATAM, EMEA, APAC
Supported Languages: Armenian, Czech, Dutch, English (Australia), English (UK), English (US), Estonian, French, French Canadian, German, Italian, Japanese, Korean, Latvian, Lithuanian, Mandarin Chinese, Polish, Portuguese (Brazil), Russian, Spanish, Turkish

Frequently Asked Questions

What is Bridge?

Bridge is the corporate version of Instructure's talent and learning management platform. Bridge provides core learning and performance management software, including reporting capabilities. The company emphasizes customer service.

What is Bridge's best feature?

Reviewers rate Learning administration highest, with a score of 9.8.

Who uses Bridge?

The most common users of Bridge are from Enterprises and the Higher Education industry.