Reviews (1-25 of 39)
- Bridge is able to accept any raw SCORM data and return that data in a report. This allows you to track detailed information about learner interactions in courses and report on those interactions.
- The interface is simple and effective. People don't need a lot of help getting around Bridge and getting the information/training they need from the system.
- Bridge's support is second to none. Anytime you need support or have a question, a support agent is ready and happy to help you find a great solution.
- Bridge has an internal authoring tool that is very nice to have; however, it is weak in its ability to provide interactive learning. It is focused on a tell and test method.
- Bridge is a little up and down with its speed of operation - some days it runs fast and clean and other days it's slow and clunky.
- At one time, Bridge was doing bi-weekly updates to their platform to add functionality and lately, they have focused on other products, so the Learn product doesn't get the updates some of us have come to expect.
- It is quick and easy to develop programs.
- Easy for learners to utilize.
- Easy for supervisors to manage.
- We really like people being able to quickly register for live training.
- Easily assign training to individuals and departments.
- It would be helpful to have easier reporting features such as combining all aspects in one report - completed, still due and overdue - instead of separate reports..
- Being able to assign permissions to individuals who may not be supervisors but responsible for training in their department.
We use Bridge Learn to train our external users because of the functionality that it has. Courses w/ videos and quizzing, checkpoints that require approval and evidence, programs that have to be taken in order, ability to have users register for a course from our website and then get added to the corresponding programs in Bridge...etc.
- Checkpoints - needing to request approval and submit evidence. This is a strength because we have homework that our users need to complete daily and they can use checkpoints to submit the homework and then we can provide feedback. This allows us to keep everything in one system without them having to submit their homeworks somewhere else, like through email for example.
- Programs - ability to combine courses and checkpoints within and adding headers to keep everything organized as a learner moves through it. This is great so that our users can access everything for training from one location without having to be enrolled in multiple programs, courses etc. The more simplified we can make things for our end-users, the better.
- Quizzing - We like to follow up each video we have in a course with a quiz question just to test our users knowledge.
- Sharing programs from one sub-account to another - missing functionality
- Ability to upload videos using the native Bridge authoring tool at the highest quality. Currently only an option with ARC but ARC moves slowly in our China offices for those of us creating courses and our learners watching the videos.
- Answering a quiz question with a picture/screen capture - missing functinality
- Receiving an email notification when any comments are made to a video, even if it's a new comment. We have 100's of videos that need to be checked daily to see if our end-users have asked questions pertaining to that video.
- Hitting "Request Approval" in a checkpoint, then having the option to add a comment, then having to hit "Request Approval" again. Very confusing for our end-users who think they are requesting approval after clicking it the first time.
- More text editing options in the author tool. We would like to use Bridge to train our programmers/developers but since we don't have many options for editing text, it's hard to show software code/coding unless a screen shot is taken and uploaded.
I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to.
- Bridge is designed for the user so it is intuitive and easy to use.
- Bridge includes an authoring tool so building custom content is fast and easy.
- Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses.
- Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency.
- Bridge Learn doesn't currently have a way to organize the Learning Library within an organization's instance. They say this is because learners search for content via search bar, however this has proven to be problematic for up-skilling and career pathing
- Bridge Learn doesn't have an evaluation option that can be automatically sent out after completion of a training. This would be helpful from a user satisfaction standpoint and also provide the opportunity for users to quickly make recommendations for content changes and/or grammar errors. The current survey tool only provides a scale for responses. Comment boxes are not currently an option.
- Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
- Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
- Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.
- Bridge could improve their categorization feature for trainings; folders would be great!
- I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.
- Pulling reports using the Deep Dive feature has become much easier now that they've implemented the use of filters.
- Course creation is simple. Bridge gives the ability to provide hyperlinks and/or videos within the course along with various options from knowledge checks which helps keep learners engaged in the lesson.
- I would like Bridge to allow all of the functions that we can do through Word. For example, it would be nice if we were able to do multiple bullet types/indentations when expanding on points in a training. I would also like to be able to hit the "undo" button when I accidentally delete information.
- Due to the large amount of courses available in Bridge, it would be nice if there was a better way to organize/categorize the courses to where learners can browse what's available specific to their role within the company. Right now, there is no organization to the courses. We are hoping that the categories function rolls out soon.
- Extremely intuitive
- Great end user experience
- Very versatile
- Amazing customer support team
- Adaptable to our needs
- The CSV reports could be formatted better and a bit easier to filter/navigate.
- Putting live trainings on a calendar in outlook and the accuracy of that could be improved.
- Checkpoints is remarkably well. It compels manager/employee communication and verification of completed milestones in a collaborative manner.
- The retain feature has really helped verify as well as provided a mechanism for retained knowledge for our learners. It has encouraged learners to actually try to engage with the all trainings.
- The communication tools (emails, creating groups etc.) have been a great asset for our managers in the field. The manager can send an email directly to one or more of his team without using other tools.
- Provide the ability to allow hierarchies to be not just a linear assignment.
- Provide more what we call "Advanced Report" capabilities. (Learning Admin reporting)
- Allow SCORM or any course to track and view interaction data.
- Bridge provides an easy, intuitive program for building education programs. It is not necessary to contract with a software expert as a program can be built with ease by anyone with average skills.
- The support received from Bridge is always quick and complete. Bridge staff make sure any problems or questions are fully resolved.
- For us, integration with a shopping cart was very important and Bridge technical support facilitated that with no issues.
- There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
- The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
- I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
- Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.
- Bridge is very user-friendly - it is very easy for users to access Bridge and take courses. Very little training was needed for employees in our organization on how to use Bridge, everyone caught on quickly. It is a simple and unique setup that works well for our organization.
- Bridge's course creation tool is a great tool for us. We use the course creation tool to create personalized training for our associates based on customer and location. We also have been able to provide Lanter specific training to associates by using the course creation tool. It is also very easy to use and straight forward.
- Bridge works very well with our HRIS, Paycor. We are able sync these systems to do automatic CSV drops into Bridge adding and and removing users.
- Bridge's learning library has a lot of room for improvement. Right now it is just one big library with tons of courses thrown into with no way to categorize it except by using tags. Being able to categorize by course subject/type would be very beneficial to learners and being able to find courses that will benefit them.
- Bridge's survey tool is very useful to our organization, however it could use an open-ended survey questions instead of just likert scales. This would allow employees to give additional feedback on survey responses that would better our results.
- Reporting in Bridge could also use some work. We wish there were some more fields/attributes to narrow things down and really deep dive into the analytics.
- Easy for learners to use. For our needs- basic is best!
- The Bridge Community is wonderful to communicated with other users.
- Its nice that I have the option of sending learners a password reset. Since our learners only use the program once a month, quite a few forget their passwords in that time frame!
- It would be wonderful to add learners directly to Bridge instead of having to upload a CSV file.
- Printing out a learners transcript is tedious and time-consuming.
- I know that the option to achieve a course has just been added (YAY!), but I have to mention that for a year and a half we had to come up with our own work-around for dong this. It will be nice to finally have this feature!
- They’re super responsive to feedback— you can even chat with developers if you have a particular use case that sounds like many people would want it.
- They roll out big changes regularly based on feedback.
- The platform is clean, crisp and easy to use across the board.
- It would be helpful to have more dashboards for higher level managers, like how the whole organization is doing on skills development.
- Allow more people who aren’t in the management hierarchy to view reporting and stats.
- Better integration of Arc data with the insights page.
We had some issues with innovation and collaboration with the existing training resources and Bridge allowed us to develop resources autonomously. The head of that program is now gone and Bridge is now getting embraced.
- Democratizes learning.
- Ease of use/enables experts to share.
- Good at evolving quickly based on customer needs/requests.
- The lack of audio function within Bridge is disappointing. When I started developing my courses 6+ months ago, I needed to upload SCORM to have audio but lost accessibility functionality. I was told (at a conference) that I could add an audio file so I'm not sure if that's new or if my Bridge contact just didn't know and led me down the Captivate path to compensate.
- UI and UX are second to none
- The product has a quick onboard and implementation
- Assignment and reporting of targeted learning content is intuitive and highly effective
- The retain tool is a game changer for engagement and learning retention
- The reporting functionality needs to become more robust and intuitive
- Multi-level management groups would be a nice addition
- A store/library of sourced third-party learning content already vetted by Bridge would be an interesting revenue channel
- Self-Guided/Self-Paced Learning
- Clean and easy to create easy to navigate learning modules
- Awesome in-depth analytics
- Implentation is tough - some dummy content would be helpful
- Creating and distributing reports
- Branding is limited but still good
- Self-paced learning.
- Working towards a professional certification.
- Achievement based learning.
- Bridge has a best in class user interface.
- Bridge has an easy to use authoring tool.
- Bridge has simple and powerful reporting tools.
- Bridge could have a better way to organize courses from the admin view.
- Bridge could improve the deep dive reporting area to save and schedule reports.
- Bridge is a very clean, simple and user-friendly interface.
- It is a fairly new product, it has a modern look and feel, and its design is playful and upbeat, which draws in the user.
- Customer service is pretty good, and since it's new you can provide them with feedback and see positive programming changes as a result.
- There is an obviously limited amount of time their project implementers and support staff will dedicate to your implementation and on-going support.
- They could do a better job logging your history of technical issues and providing detailed analysis when a problem occurs.
- It's obvious at times they are making things up as they go along, they could do a better job of testing their programming.
- Learning on the go especially on mobile gadgets
- Simplicity in the creation of courses. One does not need to have great IT knowledge to access or use Bridge
- No downtime. Bridge is available 24 hours a day 7 days a week. We have never experienced any issues with Bridge. It being cloud-based is awesome
- Simplicity for the learners in accessing content, videos etc making it very interesting and interactive
- This has to do with the comments section where most learners would want other learners not to see their comments until they have given their comments first to avoid copy-pasting of ideas
- Filtering comments by names of users where if I need comments made by a certain user, I would just write the name and all his comments will pop out
- Bridge does well on the Chrome Browser but does not support any other browser making it a challenge to most of our staff who use or opt for Opera Mini
- An application would come in handy instead of accessing the links through the emails
- Intuitive, engaging, and easy to navigate - the design is very good.
- In-system content builder slimmed and easy.
- Single Sign-On is very sleek.
- Lacks some admin controls.
- Content creator is somewhat limited. Would like a little more control over the content learners have access to, i.e., ffwd, next button contingency, etc...
- It took a lot to figure out single sign on, and Instructure wasn't as much help as they probably could or should have been. Instructure's current SHA would not allow us to use their authentication systems.
- Easy to navigate and use
- Looks pretty- lots of white space
- Focuses on the fundamentals- hosting and tracking learning content
- Credly integration sucks- badges/leaderboards need to be in house. Seems like your two companies are at odds with each other
- Credly badges are only available on the main account not for subaccounts
- Not able to see groups of programs together to track learning progress. That is wonky- I get it- a group of courses is a program. You can't group programs together and call it something (like a curriculum)? So this grouping functionality can only happen on one level? Pretty lame
- Bridge's customer service is second to no one. Any problem I have is immediately addressed. What you experience from their sales staff is only an example of what you will experience from their success manager. They present real-life solutions and better yet, if they do not have a solution, they will not make one up.
- Ease of use. We are a construction company and many of our guys chose construction as a profession so that they did not have to use a computer. Technology has caught up with us and now we must use it. Our guys never used our previous LMS because it took too many clicks to get what you wanted. With Bridge, it is easy to maneuver around and find things. As an administrator, I love that it takes less time to add anything (sessions, live training, SCORM files) and you have to do it once. Saves me lots of time.
- Elegant Design. Bridge is beautiful. People like well-designed sites and Bridge is absolutely clean and beautiful.
- Follow through. When they say they are going to do something, they actually do it. What a concept. While we were buying Bridge, it did not do multiple session days. I questioned them about it and they assured me that it would be added in a few weeks. About a week after we committed to Bridge, that feature was added. They are about to follow through with their promise to improve their reporting (see con).
- Reporting is horrible. Probably the worst I have ever seen. The transcript report is useless. It gives us a Bridge ID number and a session ID, so unless you run several reports and combine them, you will not know the name of the learners nor the name of the course. Here is a caveat, I have seen the preview of their reports and it looks to solve this problem. However, right now in June of 2018, I have to bring it up. Once the reporting is improved, this will go with one of their strengths I mentioned under Pros.
- No certification feature. They do have a decent work around, but it's not exactly helpful when it comes to notifications of managers.
- Permissions are a little difficult. For some functions, you have to give the a non-admin person way too much permissions to just allow them to take attendance.
The goal is to use the system across the entire organization. Currently, initiatives are taking place to create and roll out training to departments and employees with the greatest need for training. Programs are being formed as the individual courses are being developed.
One of key items the Bridge system addresses is providing consistent information when training new employees. It allows the organization to provide new employees with the same knowledge base and standard operating procedures knowledge. It also allows users to immerse themselves into learning when it is convenient for them and on multiple devices.
- Its flexibility and ease of use in building courses
- Ability to integrate video and audio for robust training courses that are engaging
- The dashboard and reporting features for training learners. This is a valuable tool for managers.
- The WYSIWYG editor is a drawback. It really should be more robust in terms of formatting, adding HTML, Etc...
- Assigning employees to managers can only be done by using a CSV file. This function should be allowed on a live screen.
- Features for control of the library and course ownership. Anyone can go in and change a course which could lead to issues.
Bridge Scorecard Summary
Feature Scorecard Summary
What is Bridge?
Bridge Videos (3)
Watch Get a first-hand look at why Bridge Learn is the best learning management software to help you create engaging employee training that will be retained and used, provide strategic learning that can be taken anytime and anywhere, build stronger and more engaged employees.
Watch Get a first-hand look at why Bridge Perform is the best performance management software to help you build stronger manager and employee relationships, create more engaged employees, retain your top talent, and identify skills gaps in your organization.
- An informative overview of how company culture and values relate to loyalty, employee engagement, leadership skills, and professional development. Our research explored work- place cultures that do and do not focus on learning. Our analyses focused on the relation- ships, trends, and group differences stemming from cultures of learning and value for good leadership. We included only the most significant findings in this e-book.
- An informative how-to on keeping up with the emerging trends in today’s modern workplace.
- The modern workforce is rapidly changing Welcome to the future, where technology changes faster than you can Google what “on fleek” means.
- An informative guide for sales leaders looking to maximize their sales reps’ potential and increase productivity by creating a practice-driven selling culture where learning and practice are seamless and continuous.
- An informative how-to for busy sales managers who need to make their reps as productive as possible, as soon as possible.
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Required
Bridge Customer Size Distribution
|Small Businesses (1-50 employees)||25%|
|Mid-Size Companies (51-500 employees)||60%|
|Enterprises (> 500 employees)||15%|
Bridge Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Bridge Technical Details
|Supported Countries:||NA, LATAM, EMEA, APAC|
|Supported Languages:||Armenian, Czech, Dutch, English (Australia), English (UK), English (US), Estonian, French, French Canadian, German, Italian, Japanese, Korean, Latvian, Lithuanian, Mandarin Chinese, Polish, Portuguese (Brazil), Russian, Spanish, Turkish|