Bridgeway Web Portals

Formerly basys Web Portals

basys Web Portals, developed by Bridgeway Benefit Technologies LLC, offer self-service web portals for members, employers, and fund offices to access and manage benefits information, submit reports and remittances, and communicate with the fund office. This solution is designed to cater to a wide range of businesses, including fund offices, third-party administrators (TPAs), employee benefit administrators, human resources professionals, and union administrators.

Key Features

Member Portal: According to the vendor, the BASYS Platform Member portal is seamlessly integrated with the website, allowing members to access or enroll in benefits, run pension projections, make payments, and download Explanation of Benefits (EOBs) 24/7 from their PC, tablet, or smartphone.

Personalized Communications: The system includes a content creation and delivery tool that enables members to send personalized communications to one person or thousands, facilitating effective communication within the portal.

ERISA-compliant Document Center: The Document Center within the portal ensures ERISA compliance, allowing plan participants to view and download EOBs, complete online forms, and submit supporting materials like birth or marriage certificates.

Secure Online Reporting and Remittances: Employers can securely submit reports and remittances online through the BASYS Platform Employer portal, potentially saving time and cost associated with manual processes.

Payment Management: The portal provides employers with the ability to set up payment plans, view current invoices, remit payments, and address discrepancies conveniently within the system.

Bilingual Access: According to the vendor, members have the option to access their benefits accounts in English or Spanish, accommodating a diverse user base.

MemberXG: MemberXG is a secure web-based member portal that allows members and their dependents to access benefit information, send information to the fund office, and perform various tasks 24/7 from any internet-connected device, as claimed by the vendor.

Enhanced Document Center: The enhanced Document Center in MemberXG enables participants to view, download, and print participant-specific documents, complete online forms, and upload supporting documents, according to the vendor.

Multilingual Support: MemberXG offers multilingual access, allowing non-English-speaking participants to view the portal in Spanish, as stated by the vendor.

EmployerXG: EmployerXG is the BASYS Platform employer self-service web portal that provides employers with a secure and convenient platform to submit reports and remittances online, potentially streamlining administrative processes, as claimed by the vendor.