Name: Brigade POS
Author: Brigade POS

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Cross-Browser Testing

Feature Management

Functional Testing

Performance Testing

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Enterprise

Accounting

Accounts Payable

Accounts Receivable

Crypto Tax

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Storage

DevOps

Fraud Detection

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Privileged Access Management

Software Components

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Email Marketing

Marketing Automation

Online Reputation Management

Product Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Virtualization Security

Security

Aviation

Banking

Church Management

Digital Forensics

Fleet Management

Geographic Information

Hospital Management

Insurance Claims Management

Intelligent Document Processing

Internet of Medical Things

Veterinary

eDiscovery

Vertical-Specific

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Users of Brigade POS have found that the software addresses several key business problems, making it an ideal solution for their restaurant management needs. Firstly, Brigade POS offers a comprehensive tracking system that allows users to easily monitor important metrics such as comps and sales by server. This feature enables restaurants to identify top-performing individuals and make informed decisions regarding staffing and performance evaluations. Additionally, users appreciate the ability to quickly identify the highest and lowest selling items, allowing them to adjust their menu offerings and optimize profitability.

Another significant problem solved by Brigade POS is improved customer service and reduced labor expenses. Users have reported that the software streamlines their operations, enabling them to provide efficient and attentive service to their customers. The ease of use and intuitive interface of both the front-end and back-end systems significantly reduce training time for new servers and managers. Furthermore, Brigade POS's reliability is highly valued by users, as it eliminates potential disruptions during internet outages. This ensures that businesses can continue running smoothly without any interruptions or delays.

Moreover, Brigade POS stands out from other competing products in terms of customer service. Users consistently express appreciation for the friendly and genuinely helpful support provided by the Brigade POS team. This level of assistance is in stark contrast to negative experiences with other POS systems such as Aloha, where users have encountered difficulties with menu setup, unintuitive navigation, and poor customer service.

Overall, Brigade POS saves users valuable time and effort through its quick system setup, including menu configuration, coupled with prompt support whenever needed. These factors contribute to a smooth-running operation that ultimately enhances productivity and efficiency for restaurant owners and staff alike. Ultimately, by providing reliable performance, user-friendly interfaces, and exceptional customer support, Brigade POS has successfully addressed the wide range of business problems faced by its users.

Ease of Use: Several users have praised Brigade POS for its user-friendly and intuitive interface. Users with varying levels of experience in the food and beverage industry, including one with 10 years of experience, have found it easy to navigate and operate. New hires were able to learn the system within a couple of hours, highlighting its intuitive nature.

Reliability: Users have consistently mentioned that Brigade POS is a reliable system. They appreciate its stable performance and seamless operation, which allows them to effectively manage their business operations without any interruptions or downtime. This reliability has led to long-term customer satisfaction, as demonstrated by one user who has been using Brigade POS for 2 years and has no plans of switching to another POS system.

Outstanding Customer Service: The responsiveness and helpfulness of the Brigade POS team have left a positive impression on users. Customers appreciate the support they receive from the team whenever they encounter issues or require assistance. One user specifically mentioned receiving a custom report built specifically for their business, showcasing the team's commitment to meeting individual needs. Overall, this exceptional level of customer service contributes to a positive overall experience with Brigade POS.

Inconsistent Seat Number Changes: Some users have experienced issues with the system's ability to change seat numbers on already rang items. 

Complicated Splitting of Checks: Several users have found it challenging to split checks in odd ways, indicating that the process can be cumbersome and confusing.

Lack of Pre-Authorization for Credit Cards: Users have noted that the software currently does not support pre-authorizing credit cards and handing them back to customers, which has caused some inconvenience.

Brigade POS in St. Louis offers their point of sale system for restaurants specifically.

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Brigade POS

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What is Brigade POS?