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BrightEdge

BrightEdge

Overview

What is BrightEdge?

BrightEdge is an enterprise-level SEO (Search Engine Optimization) platform from the company of the same name in San Mateo, California. It includes customizable dashboards, reporting, forecasting, SEO recommendations, backlink management and competitive analysis. It covers local, global, mobile, social…

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Recent Reviews

TrustRadius Insights

BrightEdge is a versatile platform that offers a wide range of use cases for users across different departments. Users rely on BrightEdge …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Keyword analysis (46)
    9.6
    96%
  • SERP ranking tracking (44)
    9.4
    94%
  • Competitive analysis (46)
    9.2
    92%
  • Site recommendations (46)
    8.0
    80%
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Pricing

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What is BrightEdge?

BrightEdge is an enterprise-level SEO (Search Engine Optimization) platform from the company of the same name in San Mateo, California. It includes customizable dashboards, reporting, forecasting, SEO recommendations, backlink management and competitive analysis. It covers local, global, mobile,…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brightedge.com/contact-us

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Semrush?

Semrush is a relatively popular search engine optimization tool set from the company of the same name based in Pennsylvania and founded in 2008. Largely the platforms relies on competitive intelligence, and features SEO staples like backlink checking, keyword analysis to refine SEO and PPC…

What is Act-On?

Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.

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Product Demos

Brightedge Demo - 1

YouTube
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Features

SEO

Core features related to search engine optimization

8.8
Avg 7.8

SEO Channels

Features related to optimizing your website for specific channels

8.1
Avg 7.6

SEO Platform & Account Management

Features related to scalability and integration of the SEO platform

8.9
Avg 8.4
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Product Details

What is BrightEdge?

BrightEdge, a supporter of enterprise organic search and content performance, empowers marketers to transform online content into business results, such as traffic, conversions and revenue. The BrightEdge platform is powered by a deep learning engine and, according to the vendor, is capable of web-wide, real-time measurement of content engagement across all digital channels, including search, social and mobile. The vendor states BrightEdge's enterprise customers include global brands and 64 of the Fortune 100 and 9 out of 10 leading global digital agencies. The company has a global presence across North America, APAC, LATAM and EMEA and is headquartered in Foster City, California.

BrightEdge Features

SEO Features

  • Supported: Keyword analysis
  • Supported: Backlink management
  • Supported: SERP ranking tracking
  • Supported: Page grader
  • Supported: Competitive analysis
  • Supported: Site audit / diagnostics
  • Supported: Site recommendations
  • Supported: Task management

SEO Channels Features

  • Supported: Local SEO
  • Supported: Social SEO
  • Supported: Mobile SEO
  • Supported: Global SEO

SEO Platform & Account Management Features

  • Supported: Multi-domain support
  • Supported: Integration with web analytics tools

BrightEdge Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BrightEdge is an enterprise-level SEO (Search Engine Optimization) platform from the company of the same name in San Mateo, California. It includes customizable dashboards, reporting, forecasting, SEO recommendations, backlink management and competitive analysis. It covers local, global, mobile, social and content centric SEO. Presently BrightEdge's platform supports the marketing efforts of many well-brands, like Nike, Microsoft, and Netflix.

BrightEdge starts at $0.

Conductor, Semrush, and Moz Pro are common alternatives for BrightEdge.

Reviewers rate Keyword analysis highest, with a score of 9.6.

The most common users of BrightEdge are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(149)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BrightEdge is a versatile platform that offers a wide range of use cases for users across different departments. Users rely on BrightEdge to identify opportunities within websites, such as adding or removing keywords and improving organic rankings. It serves as the backbone for SEO activities, providing insights and efficiencies for both agencies and clients. The platform is used to monitor SEO performance, generate reports, benchmark against competition, and track SEO events. Users integrate BrightEdge with other analytics platforms to create a robust centralized system for optimizing enterprise websites. Additionally, BrightEdge helps amplify SEO programs and drive growth for organizations by enabling the implementation of a robust content strategy, addressing technical SEO issues, finding content opportunities, and competing on a hyper-local level. With its easy-to-use interface and constant improvement, BrightEdge is considered a valuable tool for tracking competitors and improving website pages. SEO Technical Specialists rely on it for ongoing competitive analysis, keyword rank tracking, managing SEO recommendations, and generating monthly SEO reports. Marketing departments also find value in using BrightEdge's SEO tools for content development, curation, and comparing key terms to competitors. Overall, BrightEdge facilitates detailed insights and informed decision-making for users in various teams including SEO, content, paid, and social.

Users commonly recommend the following actions when using BrightEdge for SEO:

  1. Get started with BrightEdge: Users suggest getting started with BrightEdge to effectively manage and enhance SEO efforts. They consider BrightEdge to be an indispensable tool for winning in search and recommend it for managing a company with multiple brands.

  2. Dedicate time and resources: Users advise dedicating time and resources to fully leverage the platform's insights and support. They emphasize the importance of selecting keywords and competitors carefully, setting up regular calls with the BrightEdge team, and fully learning the dashboard functions. This commitment is necessary to derive value from the platform.

  3. Use BrightEdge for SEO enhancements: Users recommend using BrightEdge to improve SEO performance by analyzing competitors and prioritizing technical enhancements. They highlight the benefits of setting up keyword and page groups, fixing crawling issues, and utilizing BrightEdge Autopilot. By utilizing these features, users can drive incremental results and increase web traffic and keyword rankings.

Overall, users emphasize that while BrightEdge may require a commitment and has a learning curve, the insights and support provided are worth the investment. They also suggest considering if the need for SEO rank monitoring and optimization is truly at an enterprise level or if a more affordable mid-tier platform would suffice before making a decision.

Attribute Ratings

Reviews

(1-25 of 38)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge offers many tools in one. This platform is extremely powerful for building SEO value, monitoring campaigns, and overall improving websites. We use it to improve our organic rank, capture potential leads, and drive traffic.
  • Lead generation
  • Campaign monitoring
  • Capturing user intent
  • Platform ease of use
BrightEdge is perfect for larger organizations that have become stagnant SEO rank-wise. It's a great tool for capturing areas that may not have been a priority previously.
Mike Emerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have a large catalog and a lot of existing content that was not created with SEO in mind. Now that we’re investing in SEO it’s making it much easier to identify and prioritize action items as well as discovering / reverse engineering our competition to improve quality and authority across the site.
  • Recommended easy wins
  • Understanding search intent and preferred landing page by keyword
  • Summaries and executive dashboards
  • Bit of a learning curve but realize this isn’t easy. Onboarding and customer support are great.
  • Workflow and task process. Would be nice if it was a little more streamlined but again, understand this isn’t easy.
  • Recommended blogs for each problem. Not as intuitive but it is available. Couldn’t find it until the rep told me where to look.
Really happy so far. Makes it easy to take action every day and gives you the confidence to get started. Would be great to have more automation and analysis of content quality and creation, similar to Semrush and Jasper content writing tools.
Jon Bowers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Forthea uses BrightEdge as the backbone of everything that we do for SEO, including both client services and sales. The tool itself is flawless. BrightEdge allows us to gain insights and efficiencies that benefit both the agency and our clients. I initially implemented BrightEdge at another agency, where we went through a rigorous review of a handful of SEO platforms. There really was no comparison, and the decision was an easy one. It provided so much value that convincing the decision-makers at Forthea to implement was a no-brainer, and our entire staff sings its praises daily. Past the platform, I consider our peers at BrightEdge to be an important part of our team. They are skilled, responsive, and provide thought leadership on all things SEO. I don't believe it's possible to be happier with the investment in the platform and the partnership with the BrightEdge team.
  • SERP ranking tracking
  • Keyword analysis
  • Report customization
BrightEdge is a great tool for SEO analysis, specifically in regard to SERP ranking tracking, keyword analysis, competitive analysis, and task management. More so, the platform is constantly improving, and the BrightEdge team supports each of these initiatives with comprehensive training; on top of the regular meetings, we have to explore ways to use the platform better. It really is a partnership more than a platform.
November 02, 2021

Worth more than your time

Cole Mauer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Brightedge is currently being used by my entire SEO department of twelve across more than a dozen different clients from nearly every vertical our agency works in. We use Brightedge chiefly as our enterprise-level keyword research platform, but we also engage with Brightedge to win new business, conduct ad hoc reports, and inform paid and listings strategies.
  • Hyperlocal keyword tracking
  • Keyword auditing
  • Keyword rank tracking
  • Dashboard reporting
  • Customer service
  • Strategy partnership
  • Continued platform education
  • Reseller assistance
  • New business partnerships
  • Content and technical SEO
  • The platform's UI, while usable, can feel a bit clunky sometimes
  • Navigating the extreme depth of the platform can feel cumbersome at first
Brightedge is the benchmark platform for keyword research, bar none. Beyond that, their customer and in our case agency support is unparalleled. I've never worked with a vendor or partner with this much invested in the continued use and training of their product. Our customer support team is truly a partner in our business, and in invaluable as such. Regarding new business, not only has Brightedge literally referred clients to us, but they go above and beyond to help us win new business while trusting us to recommend, sell, spec, and implement their platform with the right amount of support.
Ian MacLeod | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our team uses BrightEdge for a variety of internal tasks that support our SEO, Content, Paid, and Social teams. BrightEdge allows us to get detailed insights into our customer's online performance and make informed decisions based on meaningful data. Once implemented, we use BrightEdge to monitor optimizations and generate iterative improvements to further optimize our client's web performance.
  • Keyword Research
  • SEO Insights
  • Competitor Benchmarking
  • Affordability
  • 3rd Party Reporting
  • Improved Crawler for Technical Monitoring
BrightEdge is the perfect tool for detailed analysis and works very well as keyword research, technical monitoring, and competitor analysis tool for projects that focus on a single domain at a time. While the price can be prohibitive, the overall product serves as an end-to-end platform that has everything you need to provide all aspects of SEO to your client(s). I would recommend BrightEdge as a tool for client-side marketing teams managing a single domain or agencies with sizable clients and the budget to justify an enterprise-level tool.
Score 10 out of 10
Vetted Review
Verified User
BrightEdge is being used by a single department currently. We use it to help with our SEO strategy, planning, research, and technical issues. We also use it for reviewing our competitive set.
  • Keyword research tool
  • Competitive research
  • Reporting
  • Audit feature could be improved
Perfect for quick research and for SEO strategy planning. Being able to look deeply at competitors for specific targeted keywords can help you determine best keywords to optimize for.
Andy Seguin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
BrightEdge was added to our team's toolkit and paid immediate dividends. The different innovations that BrightEdge has developed allow us to implement a more robust content strategy, address technical SEO issues, find content opportunities, and compete on a hyper-local level.
  • Onboard process = thorough and customized.
  • Day to day support has allowed us to research and address new ideas in real-time.
  • Content IQ provided us weekly actionable items to address and monitored our improvement.
  • Setting up our hyper-local keywords was a long and manual process, but it was done by the BrightEdge team and they did a great job.
BrightEdge is well suited for a team that is looking to create more impactful content, written or video. If your team is only focused on social, I don't think there would be much value. We did not use the 'socially-focus' tools as much as others. Our team also managed multiple sites for different audience, and having one tool that could be helpful on all is great.
Nathan Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge is used in our SEO and marketing department. It has resolved a myriad of issues that we were having with our ability to aggregate and analyze data in a retroactive manner. BrightEdge isn't the cheapest SEO tool out there, but it sure has every single one of the bells and whistles.
  • Data Segmentation
  • Site Tracking
  • Competitor Analysis
  • Price
  • Integrations
  • Data Accuracy
BrightEdge is especially well-suited for enterprise-level companies that have a bit more money to spend. The tool is most definitely worth it if you have a well-established SEO team that is looking to move beyond the basics and really dive into the data-driven decision-making world. BrightEdge is extremely powerful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge is being used within the marketing department by two employees for the past 2 years. We use it for keyword optimization, to ensure our website is functioning correctly, to increase landing page visits and keyword search/strategy.
  • Keyword Search
  • Keyword Optimization
  • Website Crawl Has Errors
- When you want your website landing pages to start ranking on page 1
- When you have a keyword blog strategy
- When you want to start tracking specific keywords
- Beat your competitors for SEO
Score 9 out of 10
Vetted Review
Verified User
We use BrightEdge's Data Cube almost 80% of the time for keyword research, checking organic ranking positions, competitive analysis, and keyword gap analysis. We also use Recommendations and Intent Signal Dashboards to find out what content to defend, or top opportunities to go after. It helps us with our content creation and also lets us know what we have to do to our evergreen content to get it to rank higher.
  • Keyword research is very good and Data Cube is very easy to use as compared to other SEO Enterprise tools.
  • Keyword gap analysis is very helpful to find out what keywords our competitors are using that we are not.
  • Monitoring organic rank positions is very easy with Data Cube.
  • The Content IQ doesn't catch all technical SEO issues as compared to other site audit or crawler tools.
  • The Content IQ score is very high, but when comparing to other SEO site audit tools they show lower scores because they are picking up more errors.
  • There are some bugs or suggestions that are not good in Recommendations.
If you are looking for an SEO tool for keyword research, monitoring organic ranking positions, competitive analysis, content topic recommendations, and keyword reporting, then BrightEdge is a very good tool. The Content IQ site audit could use some work. When letting a BrightEdge Customer Success Manager know about the differences that I was seeing, he said that there is no harm in using other tools to do site audits for comparison.
Shane Adair | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We decided to bring our SEO management in-house after realizing we were paying agencies to basically do nothing. We spent a lot of money on SEO with no recommendations and changes happening. Now that we have brought it in-house it has been a huge undertaking for our small team, but it has given us a lot of insights in what could have been and should have been done previously. We have control over what is happening and are in it almost daily making changes and corrections to our site based on the recommendations we get from BrightEdge.
  • It helps us find items that we missed in our site build such as image alt text, H2 fixes, missing descriptions, etc. It is so easy to gloss over some of these items as there are just so many of them, BE brings these to the forefront and you can see them all the time and decide what items need to be corrected.
  • The BE team is outstanding! Our CSM is solid and is a HUGE help for us. We have consistent calls with them and they help us, non-SEO professionals, become more knowledgeable in what we are doing and has us thinking about future projects that we would never have thought of on our own. They are a integral piece of our team now.
  • The on-boarding process was amazing! The on-boarding specialist had our best interests at heart and was a huge help, they then handed us off to an equally knowledgeable and qualified Client Success Manager. Customer service at BE is top-notch.
  • I really can't comment here, because being a novice going into this I don't know what I don't know. So far everything has been great.
For us, this has been a huge improvement over agency help. We may have just had bad experiences with agencies, but we did have two of them that billed us for non-action, so my view is a little skewed. BE has allowed us to learn and make changes on the fly and we have seen our ranking increase in ways and areas we would never have thought of before. They are a great team to work with and have made SEO easier to understand and influence for me as I had no hands-on experience beforehand.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As the only SEO professional on a small team, I use BrightEdge to track our search visibility and core keywords, do keyword research, and scope out competitors. It provides a depth and breadth of search analytics, particularly around rankings, that I haven't been able to replicate with other tools. It helps us address the business problem of search visibility and site traffic, which in turn drives conversions and leads.
  • Their DataCube site and ranking analysis is the best in the business. I'd use BrightEdge for this feature alone. With this research tool, I can understand our keyword rankings profile across all keywords (beyond those tracked in our account), as well as those of competitors and partners.
  • Site Audit is also very strong, allowing us to get a deep understanding of technical errors on our site we need to correct. This was indispensable during a recent major site update.
  • The Customer Success Managers are helpful and knowledgeable.
  • The main weakness of the platform concerns off-page SEO. We use Majestic to supplement the kind of backlink tracking and reporting we want to do, functionality that is somewhat addressed within BrightEdge but not to the point where I could stop using Majestic.
  • The most recent updates to the platform seem to be concerned only with look and feel (which isn't necessarily a bad thing) but I'd like to see more in the way of new features added.
  • The recommendations engine is valuable, but I feel the suggestions are often too narrowly focused on exact match keywords, even though search engines continue to get smarter about which variations of keywords relate to which topics (e.g. latent semantic indexing). I'd like to see the recommendations engine get up to date with these changes.
I've used BrightEdge in my work as an "SEO team of one" at various SMBs, and the functionality suits that work, but I know that it is robust enough to handle enterprise level work and agency work. I feel it's well suited to teams where one or more people are meaningfully dedicating time to SEO or more broadly, digital marketing.

I have generally not recommended it to teams where there is no capacity whatsoever to do the real legwork of SEO: it's not enough to buy the tool and use it, you need to also be focused on creating valuable site content, building links, getting your technical house in order, etc. Implementing BrightEdge is not magically going to improve your rankings, there is real work to be done (partly using the tools BrightEdge offers) and teams need to be prepared for that.
Tyler Rodriquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use BrightEdge in our Marketing department to fulfill our SEO needs.
  • Very detailed.
  • Many different tools
  • Helps with the delegation process.
  • Many recommendations seem the same.
  • Reporting seems buggy at times.
Brightedge is perfect for those wanting to optimize their onsite SEO and development offsite strategies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge has been used to improve all the search engine optimization and general content optimization across the marketing website. It also has been used to have a better internal link strategy. It was mostly chose and used by the marketing team.
  • SEO
  • Internal link
  • Customers Engagement
  • Competitor research
  • Digital Marketing
  • Pricing
  • General UX
I would recommend BrightEdge if there is a need for a deep SEO optimization, both technical and content, and if there is a need to review content constantly and with more than two people on your team.

I wouldn't recommended it if the marketing budget is lower than $30k/year or if you already have an SEO copywriter in house and web developers with extensive SEO experience.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
BirghtEdge is used by our SEM department as well as our client account managers for hotels and resorts.
  • Reporting - seamless pull reports out of the system
  • Keyword Research
  • Recommendations for SEO / Content strategy
  • Expensive
  • Time Consuming
  • Lot of Products within the Suite
Great as an agency to use the tools and easily onboard new team members to get up to date on accounts. BrightEdge certifications are also helpful for team members to become more knowledgeable - takes a lot of time though.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge is used by our Marketing Team for SEO. We have been using BrightEdge for almost a year. Our main goal is for BrightEdge is to help us optimize our webpages for Google search in order to increase our rankings, be found more often by potential customers and drive more visitors to our website.
  • BrightEdge does a good job with reporting.
  • It is fairly easy to create Dashboards that can be customized for what you want to see.
  • One of the newer features of BrightEdge, called Insights, can be helpful if you just have a few minutes to spend in the platform and want to find a couple of quick revisions that you can make on your website.
  • The set up / implementation was rushed and, in our case, not completed correctly, which caused many issues down the road.
  • Once you make changes to website based on the Recommendations in BrightEdge and wait for the weekly crawl, the Recommendations, many times, don't fall off of your queue, so you waste a lot of time researching things that were already completed.
  • If you want to change a large number of preferred landing pages around after the initial set up, it's a very manual process.
If you are just looking for a neat reporting platform, BrightEdge is great. We didn't find it incredibly helpful for page optimization, as a lot of the Recommendations that the platform supplied don't make sense on our pages. In addition, once you read through the Recommendations for a couple keywords, they are the same every time, so you don't really need the platform to tell you to put the keyword certain places.
Billy Barker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge is used by our marketing team - primarily by our content creators and web admin. BrightEdge allows us to see a variety of metrics based on search engine keywords, that we rank for, could rank for, and what our competitors rank for. We also use BrightEdge to identify keywords or topics to create new content around on our website - mostly for Blogs.
  • Account management. We have regularly scheduled calls for our account management team to go over our account, strategy, and anything else we need help with.
  • BrightEdge gives you recommendations for each preferred page in order to ensure you are doing everything you can to rank well for the targeted keyword/s on a given page.
  • You can easily track all keywords you focus on and see how you rank on Google, any rank change, trends, etc.
  • Integration/automation with your website. It would be great if BrightEdge could automatically pull in new URLs from our website instead of us having to manually add them for each new piece of content we create.
  • I wish our account stats updated more frequently than once a week. Sometimes it's fine, but sometimes you create a new keyword group and have to wait a week to see the details. A nice option would be a week by default, but with the option to force live data when needed.
  • Sometimes certain options seem hidden in the UI. For example, after a year of using the product I just realized there was a section that was actually a drop-down. To BrightEdges credit, it does have a drop-down icon, but I think the placement is in an area that I overlook. Maybe stylizing all options on a page would help, instead of having different looking options in different areas of the page.
I think BrightEdge is perfect for larger businesses that have a dedicated team focused on content creation and SEO. There are a lot of tools and I feel that someone just looking for basic SEO data would be overwhelmed and likely to not use the product. Furthermore, most SEO data can be found for free - what makes BrightEdge successful for us is having a team dedicated that helps us to be successful with their product. If we were left to use the product on our own, we more than likely would stop using it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge is currently used by my company to track various websites' keyword movement, page rankings, and share of voice in the competitive space. It's a great tool that provides a clear overview of a website's overall keyword performance and how that compares to its competitors. Additionally, it's utilized greatly for reporting purposes as we can extract different pertinent metrics to show where we've done well and where we can still seek improvement compared to a previous reporting period.
  • I like the "Story Builder" function on BrightEdge because it allows one to create a variety of graphs and reports that provide specific metrics and data catered to one's need.
  • Having the "Anomaly Detection" set up allows one to receive notice right away when there's significant movement in keyword rankings.
  • Being able to create different keyword and page groups in BrightEdge is great for segmenting the large amount of data we have to focus on the pages pertinent to specific goals.
  • Currently BrightEdge provides the number of backlinks a website has but do not offer any other details pertaining to this information.
  • Oftentimes the on-page menu bar is asynchronous with the menu bar on the side, and I find it confusing to have to change both.
I think BrightEdge is definitely beneficial for a company that needs detailed SEO and digital content engagement data for a variety of websites because it can provide comprehensive data and reporting very efficiently. However, it might be superfluous for a small online business or smaller websites that don't need the degree of specificity and granularity.
Lara Ortiz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BrightEdge to audit our clients' search performance, identify opportunities and develop strategies to improve that performance, and to execute tactical changes as part of supporting those strategies.
  • Keyword opportunity analysis
  • Competitive analysis
  • Recommendations & task management
  • Quick Google Search Console and Analytics integration.
  • Filter states not always remembered when making changes to keyword lists. Pages reload and you often have to re-filter.
  • Pricing is relatively opaque. No published price point/features list, but at the enterprise level I understand how custom things can be.
  • Adobe Analytics integration can take some time to put in place, so plan ahead.
This is an enterprise tool. While the easy, straightforward practical recommendations are one of my favorite features in BrightEdge, to get the most out of this platform you really do need a solid understanding of how content and search ranking interrelate. Search engines change on a regular basis so the goalposts are always moving, and at this price point, you need to be focused on regular analysis, content investment and continuous tweaks and optimization to make it a worthwhile investment.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
BrightEdge is used by a few people in our department for our enterprise-level accounts that require a higher level of reporting. The reporting is incredibly useful for showing the data that matters to our clients with visuals that they enjoy and use in their own reporting to their management. It's also great for reporting on competitors with Share of Voice data.
  • Share of Voice -- lots of companies think they know who their competitors are but it's eye opening to see who their online competitors truly are with this reporting.
  • The platform is a little clunky and creating new dashboards from scratch can be daunting sometimes. They help with this by having templates, but sometimes they can be confusing to customize.
BrightEdge is really best when there is a higher level of reporting needed for clients in an agency. There's also a huge use for it in-house for companies to track progress of large amounts of phrases and performance of sections of their sites.
Mariam Naghshineh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Every SEO customer is provisioned with its own BrightEdge account. The SEO team then uses the platform for:
  • Monthly Reporting
  • Competitor Recommendations
  • Backlink Strategies
  • Tracking Changes & Effects
Currently only the SEO team has access to the platform. We are investigating potential use cases for RFPs and prospecting.
  • Share of Voice Analysis: We really love this feature. It gives us an opportunity to provide customers with insight to their TRUE Organic competition. More often than not, the Organic competitors are quite different from what the customer originally thought. This supports our effort to show Subject Matter Expertise on a regular basis.
  • BackLink Opportunities: This feature really tailors our link building strategy. It allows us to quickly download the gap between our customer & its competition, which provides a 'road map' for link building team. Once the gap has been closed, we re-run the opportunities and move forward with the new plan.
  • Trended Charts: In general, the trended charts are a huge advantage that BrightEdge has over other SEO platforms. I've never come across another tool or company that can provide the same level of data, over time, consistently. As SEO changes and fluctuates, these trended charts become vital to our reporting and investigations, especially when new algorithms are pushed out by Google.
  • Local Search Engines: These are created based on demand, and therefore are not always available for cities or even states that our customers are located in. When these situations arise, we've been told to submit a request. However, we rarely see follow through. This makes it very difficult to provide all customers the same level of insight and reporting.
  • Dashboards vs. Accounts selection/dropdown: These two drop-downs or selections are entirely separate. If a user selects dashboard A, and wants to then click through to the Opportunities tab, they must select Account A. It would be much more user-friendly to have them connected in some way.
  • Oftentimes we want to analyze a chart and create Custom Content that provides more insight for the customer. For instance, when viewing the Share of Voice Analysis, we want to recommend a change in competitors. There is no way to view the SOV tab, while also typing into the dashboard chart. This means that we must open a word or text file to enter the content, then copy/paste it into the dashboard.
My company is not the normal BrightEdge customer. We have 150+ SMBs that each get their own account/dashboard, and each has a small budget (as low as $600). There was a period of learning/tweaking that was needed in order to determine the best way to use BrightEdge for each of these SMBs. I think that the BrightEdge platform is more friendly & useful for a single large company with a large budget, and even more so for one that has clear conversion factors (i.e. e-commerce).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BrightEdge on the SEO team to monitor the organic traffic and keyword ranking performance of 7 of our websites. We also use Conductor but I personally find that BrightEdge is far more intuitive and friendly for an in house SEO team vs Conductor which I believe caters more towards an agency that has a large emphasis on fancy reporting. Therefore, BrightEdge is efficient and allows us to be more productive with out time.
  • Intuitive
  • Efficient
  • Reliable
  • Improvement in dashboards would be helpful
It's not the best option for a big agency.
May 19, 2014

BrightEdge Review

Score 8 out of 10
Vetted Review
Verified User
With search engine optimization becoming more and more difficult because of Google and other search engines "hiding" organic search term data from analytic platforms, Miles relies on BrightEdge to help us help our destination marketing clients maintain or improve their visibility in search engine page ranking. BrightEdge keeps up with the latest changes by the major search engines and offers easy-to-use tools to keep Miles clients ahead of the curve of these updates. It is very helpful that BrightEdge not only addresses optimization on a content level but also on a back-end/development level, allowing us to make sure our clients have optimized content as well as optimized title tags, headers and image tags. We have seen our clients make very positive gains in organic traffic and conversions from organic traffic since implementing BrightEdge.
  • BrightEdge keeps up with the ever-changing algorithm updates by the major search engines.
  • BrightEdge is easy to use and the interface is rather intuitive.
  • BrightEdge offers helpful and actionable recommendations for all types of site optimization.
  • BrightEdge's documentation can be lacking. Some of the new changes take a lot of tinkering around or practice before you can understand how to implement them.
  • BrightEdge's support at times can be slow or take days to respond. It is easier to go through a rep than the support line to get a question answered or a change implemented.
  • BrightEdge, thus far, doesn't integrate with Google's Universal Analytics and is spotty with Site Catalyst, tools that our clients use.
If you have a small site that is easy to optimize within your team and to update often, then BrightEdge isn't the right tool for you. BrightEdge works best for a company with multiple clients and many websites to optimize. Having a tool like BrightEdge lessens the workload for a content manager supervising the optimization of several sites. Key questions to ask would be what CMS/analytics platforms does BrightEdge integrate with and which of those does it not integrate with?
Blake Mitchell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use BrightEdge in our marketing department to track and monitor our SEO progress as well as our competitors efforts. BrightEdge allows you to track the rankings of specific keywords for your own website as well as other websites (competitors). It provides page audits and provides basic recommendations for structural code changes.
  • Tracking your rankings weekly
  • Comparing your rankings with your competitors
  • Providing detailed reporting on your SEO progress, rankings and Share of Voice
  • Outlining potential SEO problems and recommending solutions
  • The recommendations that are delivered are very basic and fundamental
  • The product focuses mainly on your ranks and structural SEO components and does not provide the most in-depth look at back-links or other potential issues such as duplicate content
The best uses of BrightEdge are:
  • Reporting: it provides great visual reporting and a weekly snapshot of your overall SEO health and to track the progress of you SEO campaigning efforts such as: earned media, content marketing, website changes etc.
  • Competition Insight: It gives you a weekly update on your competition and lets you know how you stack up compared to your competitors
Score 9 out of 10
Vetted Review
Verified User
BrightEdge works with our team to ensure that we doing everything we can to optimize our site content for maximum searchability. The team at BrightEdge helped us by pointing out key flaws in our previous operations and has helped us get on par with current best-practices. We meet with our account manager every two weeks to go over current progress, and she assists us in finding the next area of focus.
  • Search Engine Optimization
  • Keyword Discovery
  • Search Traffic Analysis
  • Their platform is definitely not something that a novice could pick up without some assistance from their team.
  • It's not immediately obvious what all of the tools do, and how best they can be leveraged to direct action.
When Google switched to safe search, our ability to track our search traffic decreased dramatically. When this happened, Brightedge started to report on a page-level basis. This was a good solution, but took a while to roll out.
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