TrustRadius Insights
BrightLocal has proven to be an invaluable tool for managing local business clients' marketing efforts. Users appreciate the comprehensive …
Starting at $39 per month
View PricingOverview
What is BrightLocal?
BrightLocal is a search engine optimization tool that tracks search rankings, builds citations, and monitors online reviews and stresses local search performance.
Recent Reviews
Popular Features
- Integration with web analytics tools (10)9.999%
- Local SEO (13)8.686%
- SERP ranking tracking (11)7.676%
- Competitive analysis (11)7.676%
Video Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of BrightLocal, and make your voice heard!
Pricing
Track Plan
$39
Cloud
per month
Manage Plan
$49
Cloud
per month
Grow Plan
$59
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.brightlocal.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $39 per month
Product Demos
BrightLocal Citations - "Citation Builder" Tutorial & Review
YouTube
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is BrightLocal?
BrightLocal is built to make local marketing simple. With the platform, users can:
- Track local search rankings
- Perform local SEO audits
- Clean up and build local business listings
- Manage their online reputation by generating, monitoring, and responding to online reviews
- Source agency leads
BrightLocal boasts users worldwide, including agencies, SMBs, and multi-location businesses, who use BrightLocal to streamline local marketing efforts and boost visibility in local SERPs.
BrightLocal is available free on a trial basis, for 14 days (no credit card required).
- Track local search rankings
- Perform local SEO audits
- Clean up and build local business listings
- Manage their online reputation by generating, monitoring, and responding to online reviews
- Source agency leads
BrightLocal boasts users worldwide, including agencies, SMBs, and multi-location businesses, who use BrightLocal to streamline local marketing efforts and boost visibility in local SERPs.
BrightLocal is available free on a trial basis, for 14 days (no credit card required).
BrightLocal Features
SEO Features
- Supported: SERP ranking tracking
- Supported: Competitive analysis
- Supported: Site audit / diagnostics
- Supported: Task management
SEO Channels Features
- Supported: Local SEO
SEO Platform & Account Management Features
- Supported: Multi-domain support
- Supported: Integration with web analytics tools
BrightLocal Screenshots
BrightLocal Video
Local marketing software provides location-based digital marketing solutions to help users interact with their local audience and potential online customers. BrightLocal is one of the local marketing tools mentioned in this video which goes over some of the best local marketing tools out there.
BrightLocal Competitors
BrightLocal Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, UK, Australia, Canada |
Frequently Asked Questions
BrightLocal is a search engine optimization tool that tracks search rankings, builds citations, and monitors online reviews and stresses local search performance.
BrightLocal starts at $39.
Reviewers rate Mobile SEO highest, with a score of 10.
The most common users of BrightLocal are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(38)Loading...
Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
We use BrightLocal to monitor everything from our reviews to website ranking and how accurate our information is on third-party sites. It has been incredibly useful in consolidating our data into one place where we can easily monitor and make updates as needed. We use it to manage all of our business locations.
- Customer support is excellent
- Really intuitive user interface
- Makes listing management easy
- Running reports is very slow
April 12, 2022
BrightLocal Grew My Business!
Score 10 out of 10
Vetted Review
Verified User
- BrightLocal has a user friendly platform.
- BrightLocal has extensive resources to help your business.
- BrightLocal has amazing customer service.
- Currently unsure.
April 06, 2022
Local SEO insights at Great Value!
Score 10 out of 10
Vetted Review
Verified User
I run a small, solo private psychiatric practice. BrightLocal has helped me monitor my online reputation and has insights into how my business marketing compares with my local competitors. With this information, I can take proactive steps to address deficiencies.
- Citation builder has helped immensely in distributing my practice information to major platforms
- Monitoring online reputation
- The program does require some understanding of SEO optimization. BrightLocal Academy courses help with this, but it does require some education.
September 28, 2021
BrightLocal Feedback
Research and improve Local SEO ranking for clients. Report on client's situation from reviews, local search results and their competitors and the competitors status. They provide a citation building service which is very good and has helped several of my clients. They also provide a lot of smart education materials which have helped me explain to clients.
- Citation building
- Local search tracking
- Competitor tracking compared to our clients
- Review reports
- More suggestions on options to improve client situations
- Ability to print reports
September 24, 2021
Great product for small agencies
I am currently the only one using BrightLocal in my organization. I have 2 employees that I have not yet trained and I am not sure if they will be using it anytime soon. The program helps push info out to directories, provides valuable reports and helps with reviews.
- reporting
- review generation
- directory submission
- the program is large and can be hard to figure out
- needing extra credits or to pay extra is common
- the reviews might be hard to generate to GMB
Great tool for updating local online directories and adding to new ones. Good for seeing the current scene of their listings. I feel I can trust them because they also allow you to communicate a specific message regarding each campaign.
- Gather all online listings/citations that your client is in.
- Provide a comprehensive list of online citations.
- Less follow up needed - I know BrightLocal is at the mercy of the citations themselves, but it would be great if you didn't have to do follow up verifications.
- Having to do phone verifications is frustrating.
January 18, 2020
Good SEO Product for Small Business
We currently use all of BrightLocal's features from the rankings down to social media. We use it as a tool to track the search engine optimization progress to see what improvements we can make and improve their digital marketing. It's also a tool that allows us to keep multiple facets of their marketing in one CRM.
- Beautiful reputation reporting
- Easy to navigate
- Cannot have multiple geo-locations in one rankings report.
- System is sometimes slow and buggy.
March 28, 2019
The Perfect All In One Platform For Local Marketing
BrightLocal is a must have for Local SEO and marketing. We have been using it for years to help manage local business clients. BrightLocal allows us to create a single platform for all of our local marketing efforts, we can track Google My Business, web analytics, citations, online reviews and even keyword rankings all in a single dashboard.
The citation tracking feature is very useful to see where you have citations and where you need to create or correct citations and the reputation manager feature is a great way to monitor your online reviews across multiple review platforms.
One of my favorite features is being able to access historical data for Google My Business. Google only allows 3 months of data, but BrightLocal stores 18 months of data for you to analyze and compare. Report creation is also simple, allowing us to create printable PDF reports or web-based reports via custom links.
The citation tracking feature is very useful to see where you have citations and where you need to create or correct citations and the reputation manager feature is a great way to monitor your online reviews across multiple review platforms.
One of my favorite features is being able to access historical data for Google My Business. Google only allows 3 months of data, but BrightLocal stores 18 months of data for you to analyze and compare. Report creation is also simple, allowing us to create printable PDF reports or web-based reports via custom links.
- All in one local marketing dashboard and reporting makes analyzing data and creating reports a breeze.
- Being able to monitor online reviews across dozens of review websites
- Local marketing audit tool to analyze areas of opportunity
- Being able to track keyword rankings on a city specific level, a must have for rank tracking at a local level
- The citation tracking tool often misses live citations for your business so you always need to verify the results before taking action
- The Local Pack rankings in the Google My Business section are usually off since it is very specific to the location of the searcher
January 18, 2019
Good choice for local SEO agencies
We used BrightLocal to manage local SEO for our digital marketing clients. It was one of the key platforms we used to perform research, reporting, and optimization to improve local search rankings. It saved our team a significant amount of time by consolidating a number of valuable tools in one place.
- A suite of local SEO tools, all in one place.
- Simplified local SEO reporting for clients.
- Tools for building local and niche citations.
- BrightLocal is focused on local SEO, which is a strength, but I needed to invest in other SEO tools to supplement.
August 16, 2018
BrightLocal is great for local SEO
BrightLocal was used on a client by client basis. If it was a client that we wanted to focus on local SEO with, we would use BrightLocal. Many clients didn't have that need and we would use other SEO software for their needs, although BrightLocal does have many useful capabilities beyond local. That was its primary use case for me.
- Track and monitor local SEO rankings
- Build citations
- Easy to navigate
- Up and down rankings were not always right on with the local search, but only off by one or two spots
- It felt like it was only used for local SEO, and I know there are more features, just never got to them.
August 10, 2018
BrightLocal Helping us and clients
We use BrightLocal to manage all of our clients' reporting. From ranking reports to Google Analytics breakdowns, BrightLocal has it all. We are able to automate the sending of these reports. The site auditor is a great way for us to show prospective clients that we're on top of it. There are a ton of bells and whistles that we find very helpful.
- Automated Reports
- Rank Tracker
- GMB Auditor
- Review Tracking could use an uplift
- Lead Generation is okay but could use better funcationality in making the form look more like our site.
May 01, 2018
Quality Citations for a Quality Online Presence
My account management team uses BrightLocal for reporting and citation building purposes for our clients. BrightLocal's citation building service makes it easy for us to order citations for clients and know that we're getting quality citations for the price. BrightLocal also allows us to report to our clients on the status of their campaign and ranking of their GMB listing.
- When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
- I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
- BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
- Sometimes citation creation can take too long. Normally it takes 3 weeks, but there have been times when it has taken over a month.
- I would like if the GMB reporting tool kept track of the previous ranking that way we can show clients progression over time with their GMB listing.
- It can be costly when ordering citations for thousands of clients. I wish that we could purchase a "pool" of tokens and use them accordingly. That way we're not losing an investment when a client cancels.
April 04, 2017
BrightLocal: GREAT search ranking reports, Useful online client report dashboards, Nothing else special.
We use BrightLocal for client reporting with respect to our SEO work for them. We specialize in working with organizations that serve the elderly and their families, and many of our clients are essentially locally-focused in their marketing. BrightLocal's local ranking reports are excellent and they are BrightLocal's best feature. BrightLocal also offers online client "dashboards" which our clients like very much.
- Ranking reports are excellent.
- Online client report dashboards are excellent.
- Ability to create multiple local ranking reports from different searcher locations are very helpful and useful.
- BrightLocal can very difficult to communicate with, especially when it comes to reporting bugs / defects, and also when it comes to finding out whether they are working on those bugs.
- BrightLocal's reports, other then the ranking reports, have far too many bugs and they seem to either have little QA or poor QA practices, considering how many defects there are.
October 27, 2016
Business Citations done Right!
We used Brightlocal as a tool to analyze our current positions within search engine local rankings as well as to check existing citations. The fact that Brightlocal can do all this under one solution really saves your organization time and money. Being shown how you rank against local competitors is invaluable and gives you LOTS of room for improving your rankings.
- Local Citation Submission
- Local SEO Competitor Reporting
- Tracking Ranking Changes
- Low cost submissions to all the Tier 1 and Tier 2 directories/sites
- Their team is overseas so there may be a lag time in replies
- If your location can not verify with a phone because of phone prompt menus, your options WILL be limited
- Turn around time can often be 2-3 weeks