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Brightly TheWorxHub™

Brightly TheWorxHub™

Overview

What is Brightly TheWorxHub™?

Brightly Software, headquartered in Cary, offers TheWorxHub, an operations management application supporting intensive care and assisted living facilities with productivity measures and tracking, cost control, compliance checking, and other operations support controls.

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What is Brightly TheWorxHub™?

Brightly Software, headquartered in Cary, offers TheWorxHub, an operations management application supporting intensive care and assisted living facilities with productivity measures and tracking, cost control, compliance checking, and other operations support controls.

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  • Premium Consulting/Integration Services

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Product Details

What is Brightly TheWorxHub™?

TheWorxHub™ by Brightly (formerly Dude Solutions) is a cloud-based solution that enables healthcare operations managers to simplify their daily work, oversee operations, become proactively compliant and predict the future. Users can manage what operational teams encounter, including work orders, assets, compliance tasks, preventive maintenance, inventory and security rounds. With compliance regulations that are ever-changing, TheWorxHub provides insights and data to prevent compliant issues before they occur. TheWorxHub’s suite of software applications is a connected ecosystem allowing for integration and workflow between each module and mobile capabilities to ensure it is accessible when and where it is needed.

Brightly TheWorxHub™ Competitors

Brightly TheWorxHub™ Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Brightly TheWorxHub™ is a versatile software solution that solves various business problems for different industries. Healthcare organizations benefit from the ability to centralize work orders, compliance-related tasks, and space management. By maintaining work order and asset reports, users can efficiently organize tasks and easily track and monitor maintenance requirements. This ensures that preventive maintenance is kept under control, making the maintenance department more efficient.

For hospital staff, Brightly provides a convenient system to report issues needing repairs or checks, streamlining the work order process. This helps to keep track of tasks and monitor their progress effectively. Furthermore, companies in the apartment industry find Brightly valuable as it simplifies quality inspections and ensures maintenance standards are met without the need for additional software.

In the lawn business sector, Brightly proves helpful for tracking response time and effectiveness of team members. Additionally, features like scheduling work orders and monitoring staff availability and workload contribute to enhancing efficiency in this industry. Lastly, retirement communities utilize Brightly to support maintenance, housekeeping, and transportation work orders and trips. It assists in streamlining operations within these communities by providing a centralized platform for managing essential tasks.

Overall, Brightly TheWorxHub™ addresses several business problems across different industries such as organizing work orders, managing compliance-related tasks, streamlining maintenance requirements, tracking performance metrics, and improving operational efficiency.

Variety of Features: Users have found the variety of features in TheWorxHub™ to be extensive and beneficial for their business solutions. Several reviewers have praised the range of tools available, which include helpful features such as maps for easy navigation, organization and efficiency capabilities, cost and time tracking for work orders, preventive maintenance and asset spending records, and the ability to run quick reports on various aspects of operations.

Great Customer Service: Many users have expressed satisfaction with the customer service provided by TheWorxHub™. Reviewers have highlighted the helpfulness of the staff and their willingness to assist customers in finding solutions or directing them in the right direction. This attentive approach has been commended by several users who appreciate having a supportive team behind them.

User-Friendly Interface: The user-friendliness of TheWorxHub™ has been consistently praised by reviewers. Numerous users have mentioned how easy it is to navigate through the system and use its features effectively. Whether it's placing work orders or accessing different functionalities, users find TheWorxHub™ intuitive on both the backend and frontend. This ease-of-use contributes to a positive overall experience for many customers.

Overwhelming Functionality: Some users have found the software overwhelming due to its extensive functionality, with numerous features packed into it.

Confusing Navigation: Users have mentioned that navigating within the software can be confusing at times, which may hinder their ability to quickly find what they need.

Limited Work Order Management: Several users have expressed frustration with the work order management process. They have mentioned difficulties in adding work orders to different hubs without having to start over each time, and also highlighted the absence of an easy way to cancel a work order once it is created.

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