January 23, 2019
Brightpearl helped our company grow!
Return on Investment
- Organization of data.
- Maximizing returns.
- Inventory feedback.
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Showing 148 of 282 Brightpearl ratings and reviews.
Reviews (1-25 of 148)
Return on Investment
- Brightpearl has a positive impact on our ability to maintain accurate inventory levels and not over-order products.
- Updating product variants that were either imported incorrectly from our original inventory system or created wrong during product creation can be very time-consuming and frustrating until you figure out their export/import options.
January 18, 2019
Brightpearl - helpful and efficient!
Return on Investment
- Organization
Return on Investment
- It has definitely improved ROI as we are spending less time doing manual tasks like orders download, then uploading on [our] stock management system, doing payment reconciliation on different accounting software and then spending less time finding details of customers in case there is an issue.
April 11, 2017
Solid Inventory Accounting Software
Return on Investment
- The user interface is quite simple and easily navigated.
- The cost of the product is very competitive, especially with the inventory capabilities.
- The ineffective initial training was a problem, causing delays in processing some work.
- The double accounting system makes adjustments tricky; other systems automatically do both sides of a transaction and you don't necessarily see it; while this is quite evident in the Brightpearl ledger and can make it tricky for the non-accounting minded to follow.
Return on Investment
- Brightpearl has increased our abilities to accurately quote existing customers in seconds and have an email delivered in minutes.
- Brightpearl has meant hidden pricing information is available to all. No one keeps special pricing to themselves anymore.
- We use much less paper now than we ever have.
- Options within quotations are harder to create usually with a lot of text needed in the customer letter
December 15, 2016
Brightpearl: A Great Tool for Growing Companies
Return on Investment
- It has allowed us to consolidate our use of systems which results in better employee efficiency.
- It has helped bridge the gap between our sales and fulfillment systems, which allows for smoother operational functionality.
- It has helped our company experience less growing pains as we have seen our volume increasing but been able to continue using the same system successfully.
December 14, 2016
Brightpearl 3 years later!
Return on Investment
- We would not be able to trade on our 12 channels without BrightPearl. It's as simple as that.
- We use Amazon and eBay in both EU and USA and manage several virtual warehouses within BP and this works fantastically.
- Our Amazon and eBay sales increase alone is 3x the cost of Brightpearl.
September 07, 2016
Brightpearl offering a Brighter tomorrow
Return on Investment
- We have a more efficient way of handling the product. Which helps cut down time so we can get more things accomplished.
- I see a larger quantity of generated sales flow through the system.
- The returns process is a lot more efficient than our old system.
September 02, 2016
ERP Software that does everything we ask of it
Return on Investment
- We pay a nice amount for the software, but unlike many companies, it doesn't charge as a percentage of sales. You pay for users and service level. Without it, we would have no idea of our costs of goods, warehouse allocations, or sales tracking.
December 20, 2016
Brightpearl makes your day brighter
Return on Investment
- As an admin person in my company, I have no access to [ROI] but can say that work is much more efficient with the use of brightpearl.
- The use of system saves us a lot of time, all the info we previously had to manually access is now available at a click of a button.
December 19, 2016
Brilliant for Multi-Channel eCommerce
Return on Investment
- Improvement to the way customer contact is managed
- Gives us an overview of what stock is in the warehouse
- Enables us to ensure stock is managed more efficiently
August 24, 2016
Brightpearl is exactly what we've been loking for!
Return on Investment
- Brightpearl has drastically improved our customer service levels - Because of improved stock levels, improved CRM etc.
- Brightpearl has improved our profits because we can accurately see snapshots of profit on all quotes and orders.
- Brightpearl has improved the way in which we bring in products as we can now easily measure top selling products and ensure we have the stock available.
Return on Investment
- Customer database improvement
- More accurate reporting which is live
- Less time spent on administration
November 29, 2016
Perfect for growing businesses
Return on Investment
- It's enabled us to grow strongly
- Standardised much of day to day operations
- Enabled us to leverage our customer base
Return on Investment
- It has served its purpose and we are very happy with the outcome in general although we'd really like an easier API toolset so we could build relational connections to our CRM and marketing platforms.
October 28, 2016
Great software, but can be slow.
Return on Investment
- Brightpearl's accounting functions are really helpful and have made our bookkeeping much faster.
October 28, 2016
My SAAS ERP review. What a battle it was to find a perfect software to run a business.
Return on Investment
- Brightpearl allowed us to cut costs and run more efficiently. We no longer needed a data entry person. Automation of processes allowed most of us in the office to focus on sales and growth instead of being tied up with paperwork.
Return on Investment
- I would say more positive? I only say that because we can integrate with different channels and have more opportunity to sell in different places.
October 14, 2016
The world is your oyster with Brightpearl!
Return on Investment
- Positive - we are all able to do more with fewer staff, keeping our costs down - essential for an SME.
- System is easy to use so we can all feel confident about joining in on tasks/accounts as the information is clear.
- Can write orders incredibly quickly and get them sent off, speed is good!
October 14, 2016
Easy to use cloud system with extensive support
Return on Investment
- I would guess positive increases in managing stock and cash flow
October 14, 2016
Brightpearl for creative manufacturing business
Return on Investment
- We couldn't run our business without it (or something similar)!
Return on Investment
- Negative - so much time wasted and additional cost of installation experts and additional external accounting overhead. I compare this to Xero.
- We want Brightpearl to drive our business and be the heart of it. So far we have been unable to achieve this.
Return on Investment
- We are better able to track our inventory and have decreased the loss of merchandise.
Return on Investment
- It has made our company more scalable.
- It has allowed us to grow from scratch, to manage more than 50,000 clients, and 50,000 orders per year.
Brightpearl Scorecard Summary
About Brightpearl
According to the vendor key differentiators include:
- Software and Service. Service is an integral part of Brightpearl's offer. The vendor says their retail consultants get you live in three times faster than traditional ERP, always for a fixed cost. And the in-house team stays with you throughout, from tech support to ongoing business consulting.
- Built for Retail. Brightpearl is built only for the retail sector. This means: configuration not coding, designed for use by merchants not IT staff, every new feature is relevant, and their integrations and ecosystem are 100% retail.
- Designed to Scale With You. Whether it’s seasonal peaks, promotions or sustained growth, merchants need an ops platform that can handle the volume. The vendor says they stand by their numbers: orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.
Categories: Retail Management, Order Management
Brightpearl Screenshots
Brightpearl Integrations
Shopify, BigCommerce, Authorize.Net, ShipStation, Xero, QuickBooks Online, PayPal, Magento, eBay, Amazon, Alibaba, ekmPowershop, Shiptheory, Rakuten, Royal Mail, UPS, Cubecart, Hermes, Parcelforce, Shiptheory
Brightpearl Competitors
Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Required
Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Our pricing is designed to suit the needs of fast-growth and larger merchants so contact us today to discuss your specific requirements and we’ll provide a solution that meets your needs.
Brightpearl Support Options
| Paid Version | |
|---|---|
| Phone | |
| Forum/Community | |
| FAQ/Knowledgebase | |
| Social Media | |
| Video Tutorials / Webinar |
Brightpearl Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows, Mac |
| Mobile Application: | No |
| Supported Languages: | English |