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Brightpearl

Brightpearl

Overview

What is Brightpearl?

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading…

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Pricing

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What is Brightpearl?

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.brightpearl.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

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Product Demos

Sales Invoicing | Brightpearl

YouTube

Setting up Ad-lister with BrightPearl

YouTube

Brightpearl + Avalara Demo

YouTube

Add Products Via Upload | Brightpearl

YouTube

Brightpearl: The Retail Software for Omnichannel Growth

YouTube
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Product Details

What is Brightpearl?

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception.

According to the vendor key differentiators include:
  • Software and Service. Service is an integral part of Brightpearl's offer. The vendor says their retail consultants get users live three times faster than traditional ERP, always for a fixed cost. And the in-house team is available throughout, from tech support to ongoing business consulting.
  • Built for Retail. Brightpearl is built only for the retail sector. This means: configuration not coding, designed for use by merchants not IT staff, every new feature is relevant, and their integrations and ecosystem are 100% retail.
  • Designed to Scale. Whether it’s seasonal peaks, promotions or sustained growth, merchants need an ops platform that can handle the volume. The vendor says they stand by their numbers: orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.

Brightpearl Features

  • Supported: Sales Order Management
  • Supported: Inventory Management
  • Supported: Inventory Planning
  • Supported: Shipping & Fulfillment
  • Supported: Warehouse Management
  • Supported: Retail Accounting
  • Supported: Purchasing & Supplier Management
  • Supported: Workflow Automation
  • Supported: Reporting
  • Supported: Payments
  • Supported: Analytics

Brightpearl Screenshots

Screenshot of Customer timeline giving you insight into pending orders, previous purchases and potential marketing opportunitiesScreenshot of Deep insight in your customers, product and sales channel through Brightpearl's Minubo integrationScreenshot of Fully integrated POS for access to all product inventory information at the tillScreenshot of Managing suppliers and purchasing inventory is quick and easy, says the vendorScreenshot of Provide top-notch service by having access to your customers’ full interaction history and personalize your marketing communication with product-interest tagging.Screenshot of Brightpearl’s flexible inventory management has all of the features you need to stay in control of your inventory and make fast, effective business decisions. Redistribute your staff towards growth strategies and reduce the time spent on costly admin overheads.Screenshot of Inventory Planning. With Brightpearl’s integrated inventory demand planning solution, understand exactly how your inventory is performing so you can put your time and money into the most impactful areas of your business. Identify trends to ensure you have the right products at the right time.Screenshot of Intuitive and easy-to-use POS, access all inventory across multiple locations alongside full customer order and communication history.Screenshot of Brightpearl’s integrated accounting is built specifically for retail and wholesale businesses, providing real-time insight into sales performance, profitability and costs across all your channels, all from the same system you use to manage sales, purchasing, inventory, customers and suppliers. Make the right decisions for your business in order to manage cost, reduce risk and remain agile in an ever-changing trading environment.Screenshot of Brightpearl’s intelligent process automation has all of the features you need to speed up order processing, reduce fulfillment latency and costs, and automate your entire order-to-cash process.

Brightpearl Integrations

Brightpearl Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Stitch Labs (discontinued), QuickBooks Commerce, and Linnworks are common alternatives for Brightpearl.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of Brightpearl are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(294)

Reviews

(1-5 of 159)

Brightpearl by Sage is great!

Rating: 10 out of 10
March 28, 2024
Vetted Review
Verified User
Brightpearl by Sage
1 year of experience
We changed to Brightpearl by Sage mainly for the automation and ease of use. The direct API integrations with Shopify Plus are great. We have 10 stores and sell on various marketplaces. Brightpearl by Sage has made all our workflows more efficient; freeing up time for tasks previously put aside.

Easy to use software

Rating: 10 out of 10
July 27, 2023
TK
Vetted Review
Verified User
Brightpearl by Sage
2 years of experience
As a small business owner, we can confidently say that Inventory Planner has been an absolute game changer for our operations. Its ease of use and powerful features make it an essential tool in managing our inventory effectively. The integration with our e-commerce platform and softwares is seamless, streamlining our entire inventory management process. It has saved us countless hours of manual work, enabling us to focus on other important aspects of our business.

There was a Brightpearl by Sage-shaped Hole in my Business!

Rating: 10 out of 10
June 23, 2023
Vetted Review
Verified User
Brightpearl by Sage
5 years of experience
Since we have multiple e-commerce stores, both native and online marketplaces, it's next to impossible to manage them all without a central dashboard where I can view inventory, sales, analytics, and other data in one place. Brightpearl by Sage is that central dashboard, providing a one-stop shop, so to speak, for me and my staff when dealing with the day-to-day management of the business.

Lacking in functionality. Much better software is available.

Rating: 1 out of 10
May 31, 2021
MP
Vetted Review
Verified User
Brightpearl by Sage
6 years of experience
Brightpearl has run my company's online sales for the last 6 years but I am now leaving them. I was initially attracted to Brightpearl because it had accounting built in, but that turns out to have been a big mistake as there are other companies with more marketplace integrations and much more functionality that have integrations with accounting software that simply exports all the necessary data into relatively low cost accounting software such as Xero or QuickBooks or Sage. So in fact there is no need to have built-in accounting software at all. You get far more by using software that does a better job of handling all your online sales and of facilitating more sales by making it super-easy to list on even more marketplaces.

Support for a retail/e-commerce business

Rating: 8 out of 10
July 20, 2021
BP
Vetted Review
Verified User
Brightpearl by Sage
3 years of experience
Brightpearl was installed as our WMS system last year as part of a wider migration from a bespoke platform to Shopify Plus. We wanted a system for stock accuracy across the business, with visibility for users on stock locations. It offers ease of use and a functional way for our buying team to upload PO's.
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