Brightpod Reviews & Ratings 2024

Q: What are Brightpod's top competitors?

Basecamp , ProofHub , and Wrike are common alternatives for Brightpod.

Starting at $19 per month

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Overview

What is Brightpod?

BrightPod: A Handy Task Management Application

Rating: 8 out of 10

September 20, 2020

IncentivizedVetted ReviewVerified User

We use Brightpod to manage tasks for our digital marketing agency clients, interacting both with internal and external resources on task management. Some of our projects are m...

Lisa Maier

C-Level Executive - Marketing

CEO (Chief Executive Officer)

DirectiveGroup

3 years of experience

Brighten Up and Simplify Your Project Management

Rating: 10 out of 10

September 29, 2017

IncentivizedVetted ReviewVerified User

We used Brightpod for managing projects and managing client work. It was central to managing and assigning tasks and making sure that everything was done on time. For managing...

🌲Jeremy Huffman

Executive - Other

Owner

Constant Flow Marketing

Brightpod is a great app for small businesses or marketing depts of larger companies.

Rating: 10 out of 10

December 9, 2014

Vetted ReviewVerified User

Pamela Hilliard Owens

Partner - Professional Services

CEO/Writer/Editor/Business Consultant

Writing It Right For You

1 year of experience

Brightpod is superb for remote teams

Rating: 10 out of 10

February 19, 2014

Vetted ReviewVerified User

We use Brightpod because we have 5 people that are all located in different cities. It allows us to facilitate communication between all of the individuals. The interface for ...

Verified user

Professional

20 years of experience

Brightpod - stress-free way to manage marketing projects

Rating: 9 out of 10

October 17, 2013

Vetted ReviewVerified User

Sunil Shenoy

Project Manager - Marketing

Self

2 years of experience

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Pricing

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Brightpod

$19.00

Cloud

per month

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttp://www.brightpod.com/plans…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$19 per month

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Product Details

About
Competitors
Tech Details
FAQs

What is Brightpod?

Brightpod is a cloud-based project, task and content management software built with marketing & creative teams in mind from Synage Software in Mumbai. Brightpod helps bring visibility to all the work across teams with its emphasis on collaboration and ease of use. Teams can create workflows, delegate tasks, setup their editorial calendar, and manage digital content strategies in the cloud. A few practical uses include i) collaboration on an upcoming social media campaign, ii) keeping a working editorial calendar, iii) creating workflows to help similar projects run smoothly, iv) getting an idea of what colleagues are working on each day.

Brightpod is available for free, with 2 projects, 3 users, and 100MB of storage space. The three paid versions support unlimited users, and increasingly greater storage space and number of users. The mid-level Studio pack includes time tracking functionality, and the highest level Agency pack supports analytic features. A full-featured 14-day free trial is available.

Brightpod Competitors

Brightpod Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Brightpod is a cloud-based project, task and content management software built with marketing & creative teams in mind. Brightpod helps bring visibility to all the work across teams. With Brightpod, teams can create workflows, delegate tasks, setup their editorial calendar, and manage digital content strategies in the cloud. A few practical uses include i) collaboration on an upcoming social media campaign, ii) keeping a working editorial calendar, iii) creating workflows to help similar projects run smoothly, iv) getting an idea of what colleagues are working on each day.

Brightpod starts at $19.

Basecamp, ProofHub, and Wrike are common alternatives for Brightpod.

The most common users of Brightpod are from Small Businesses (1-50 employees).

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Comparisons

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Reviews From Top Reviewers

January 31st 2024

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Business Problems Solved
Pros
Cons
Recommendations

Brightpod is highly regarded by users for its intuitive and user-friendly interface. Team members with non-technical backgrounds have found it easy to navigate and use effectively. The ability to create separate pods for each customer helps keep everything organized, making it a valuable tool for time management. Users appreciate the software's capability to share projects easily with others, leading to improved collaboration and project completion. With Brightpod, users can be more accurate and precise with project submissions, allowing for effective prioritization and timely completion. The software also aids in creating organized lists to track incoming assignments and completed projects, improving workflow and interdepartmental task management. Users have expressed gratitude for Brightpod as it saves time and reduces the need for unnecessary meetings and emails. This feature-rich tool is particularly useful for smaller organizations managing marketing campaigns with a small internal team alongside freelancers or agencies. Brightpod keeps everything in one place, facilitates collaboration across distances, and ensures that the entire team is on the same page with projects. Some minor annoyances have been reported, such as having to scroll down to access the most recent comments or the inability to add a budget for assessing time against budgeted time. However, overall, Brightpod has been praised as a great project management tool that improves productivity, enhances communication, and assists with workflow organization.

Intuitive and User-Friendly: Many users have found Brightpod to be intuitive and user-friendly. They appreciate that new employees or interns can quickly understand how to navigate the application without a steep learning curve.

Highly Praised Project Tracking Feature: The project tracking feature in Brightpod is highly praised by users. They consider it to be the standout feature of the software, allowing them to effectively manage their work and projects.

Effective Organization and Synchronization Capabilities: Users appreciate the organization and synchronization capabilities of Brightpod. They find it helpful for managing their work and projects effectively, ensuring that tasks are completed on time and team members are on the same page.

User Interface: Some users have expressed dissatisfaction with the user interface of Brightpod, stating that it could be improved and made more visually appealing. They feel that certain elements of the site are not designed efficiently, leading to longer task completion time compared to other tools.

Pricing: Several reviewers have mentioned that they find the pricing of Brightpod to be a bit high. Although they appreciate the quality of the product, they feel that it may not provide a good value for its price, especially for small businesses.

Lack of Mobile App: Many users have expressed their disappointment with the absence of a mobile app for Brightpod. They believe that having a mobile app would make it easier to manage projects and tasks, particularly when away from the computer.

Users of Brightpod have provided several recommendations based on their experiences with the product. The three most common recommendations are as follows:

Taking advantage of the free trial to test Brightpod's features.
Finding Brightpod easy to learn and user-friendly.
Giving Brightpod a try due to its excellent customer service.

Users suggest utilizing Brightpod's free trial to test out its features before making a decision. They find Brightpod easy to learn and navigate, offering a user-friendly interface that simplifies task management and collaboration for businesses. Additionally, users appreciate the promptness and helpfulness of Brightpod's customer service team in addressing any questions or issues. Overall, users recommend giving Brightpod a try, especially for businesses with many customers or vendors to service. However, some users mention that there is a significant cost difference between Brightpod and Trello, which may make it less suitable for small businesses with limited budgets.

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BrightPod: A Handy Task Management Application

Rating: 8 out of 10

Incentivized

September 20, 2020

Lisa Maier

CEO (Chief Executive Officer)

DirectiveGroup (Marketing & Advertising, 11-50 employees)

Vetted Review

Verified User

3 years of experience

Use Cases and Deployment Scope

We use Brightpod to manage tasks for our digital marketing agency clients, interacting both with internal and external resources on task management. Some of our projects are made accessible to our client teams as well.

Pros

Ability to easily review the resolution path when multiple participants contribute to a solution.
Good search functionality to find tasks based on keywords.
Good archival access for closed tasks and pods.

Cons

Cannot open files right from Brightpod, have to download first. Would be great to at least be able to preview/view in advance.
File organization within a pod seems clunky, so it is difficult to organize and classify, as well as to find/access previously uploaded files.

Likelihood to Recommend

I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.

Brightpod Feature Ratings

Project Management (14)

45.71428571428571%

4.6

Task Management: 90%
9.0
Resource Management: 80%
8.0
Gantt Charts: N/A
N/A
Scheduling: 80%
8.0
Workflow Automation: N/A
N/A
Team Collaboration: 80%
8.0
Support for Agile Methodology: N/A
N/A
Support for Waterfall Methodology: N/A
N/A
Document Management: 40%
4.0
Email integration: 90%
9.0
Mobile Access: 90%
9.0
Timesheet Tracking: 90%
9.0
Change request and Case Management: N/A
N/A
Budget and Expense Management: N/A
N/A

Professional Services Automation (4)

N/A

Quotes/estimates: N/A
N/A
Invoicing: N/A
N/A
Project & financial reporting: N/A
N/A
Integration with accounting software: N/A
N/A

Return on Investment

We don't measure the ROI of this product.
Previously, we used Box and Basecamp and we find this product superior for our needs.
We think the simplicity of the product increases usage.

Alternatives Considered

Box and Basecamp

It has been a while, so I don't recall specifics, but we started with Basecamp about 10 years ago and it was not meeting our needs, so we moved to Box, and again were driven to find another solution. We moved to DeskAway, by the same company as Brightpod, and when that product was sunsetted, they migrated us to Brightpod.

Support Rating

Support is just OK. Our needs have not been great, but I feel like we need to solve most of our own problems when they do arise. Although, I have to say that the team is very friendly and responsive, so we do appreciate that.

Usability

Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.

Other Software Used

8x8 X Series (Formerly Virtual Office), Microsoft 365 (formerly Office 365), QuickBooks Desktop Premier

Brighten Up and Simplify Your Project Management

Rating: 10 out of 10

Incentivized

September 29, 2017

�H

🌲Jeremy Huffman

Owner

Constant Flow Marketing (Marketing and Advertising, 1-10 employees)

Vetted Review

Verified User

View profile

Use Cases and Deployment Scope

We used Brightpod for managing projects and managing client work. It was central to managing and assigning tasks and making sure that everything was done on time. For managing teams, freelancers, and contractors brightpod allows everyone to see exactly what they need to do, by when and communicate with managers when there are questions.

Pros

A very visually pleasing layout of projects in a Kanban style view.
Keeps all communication on a task or project in one place, so that everyone is on the same page.
Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
Flexile recurring tasks.

Cons

They really need a chat or instant messenger feature.
iOS app would be nice.
The option to remove the delay for sending messages on a task.

Likelihood to Recommend

Brightpod is best suited for someone that needs a project management software with recurring projects that can be templated. I'm not sure of a situation where this would be a good fit. There may be some features that are required that brightpod doesn't have like Gantt chart. Some teams may not want a Kanban style view.

Brightpod Feature Ratings

Project Management (11)

46.36363636363637%

4.6

Task Management: 100%
10.0
Resource Management: N/A
N/A
Scheduling: 100%
10.0
Workflow Automation: N/A
N/A
Team Collaboration: 100%
10.0
Support for Agile Methodology: N/A
N/A
Support for Waterfall Methodology: N/A
N/A
Document Management: 100%
10.0
Email integration: 100%
10.0
Mobile Access: 10%
1.0
Timesheet Tracking: N/A
N/A

Professional Services Automation

N/A

Return on Investment

This increased our efficiency by probably 2x because there was little need to discuss well defined and assigned projects.
There was less stress about what was a priority and what could wait.

Alternatives Considered

Wrike, Podio and Active Collab

Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.

Brightpod is a great app for small businesses or marketing depts of larger companies.

Rating: 10 out of 10

December 09, 2014

Pamela Hilliard Owens

CEO/Writer/Editor/Business Consultant

Writing It Right For You (Writing and Editing, 1-10 employees)

Vetted Review

Verified User

1 year of experience

Pros

The design is well-thought out and easy to use for managing the team planning and execution for our company marketing projects.
We use Brightpod for blogging and marketing.

Cons

Nothing yet...those things that I would like the app to improve or add are addressed immediately.

Likelihood to Recommend

The Brightpod staff is knowledgeable, responsive, and wonderful to work with.

Return on Investment

Not applicable.

Likelihood to Renew

The app meets my needs for the 5 employees/team members who use it. We are able to stay on top of everything, communicate with each other, review past work, and plan for future activities.

Brightpod - stress-free way to manage marketing projects

Rating: 9 out of 10

October 17, 2013

Sunil Shenoy

Project Manager in Marketing

Self (Marketing and Advertising, 1-10 employees)

Vetted Review

Verified User

2 years of experience

Pros

Task Management.
Editorial Calendar.
Communication.

Cons

Reports.
Team Member workload.

Return on Investment

We have internally improved communication.
Fewer emails.

Likelihood to Renew

We are enjoying using the software and plan to continue using it. They are improving their software on a daily / weekly basis

Likelihood to Recommend

A good Task / Project Management tool.

Users and Roles

Support Headcount Required

Business Processes Supported

Used to collaborate between our Team on Projects we are working on
Used by our Editorial Staff to maintain publishing wizard.

Products Replaced

We didn't switch product. We just moved from the Free Trial to Studio

Alternatives Considered

Easy of use
Features
Flow View
Attention
Focus
Editorial Calendar

Implementation Details / Implementation Partner

Don't know

A Software as a Service Product. We did not have to install anything, but use the browser to access the software.

Implementation Rating

SaaS is the way forward :)

Training Types Used

Self-taught

Premium Support

Yes

Support Rating

Customer Support was fast and helpful.

Usability

It was easy to find what we were looking for.

Reliability and Availability

Performance

Future Integration Plans

Harvest.
Salesforce.

Pre-Sale Experience

We did not have to talk to the Vendor. We signed up and started using the software without having to talk to a Sales person

Brightpod is superb for remote teams

Rating: 10 out of 10

February 19, 2014

Verified User

Professional in Information Technology

Non-Profit Organization Management Company, 1-10 employees

Vetted Review

Verified User

20 years of experience

Use Cases and Deployment Scope

We use Brightpod because we have 5 people that are all located in different cities. It allows us to facilitate communication between all of the individuals. The interface for the web application is very easy to navigate, we have some people that are over 70 years old and they are comfortable with using Brightpod. Overall it is a great project management tool.