TrustRadius Insights
MatrixCare is a comprehensive system for home health care documentation and administration, allowing clinicians to streamline their …
Overview
What is Brightree?
Brightree is an EMR software platform for home health care and hospice businesses. It includes a native iPad point-of-care app designed to facilitate user-friendly documentation, and ultimately, compliance.
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Pricing
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What is Brightree?
Brightree is an EMR software platform for home health care and hospice businesses. It includes a native iPad point-of-care app designed to facilitate user-friendly documentation, and ultimately, compliance.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
A Demo of Brightree's Patient Hub
YouTube
Product Details
- About
- Competitors
- Tech Details
What is Brightree?
Brightree is an EMR software platform for home health care and hospice businesses. It includes a native iPad point-of-care app designed to facilitate user-friendly documentation, and ultimately, compliance.
Brightree Competitors
Brightree Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
MatrixCare is a comprehensive system for home health care documentation and administration, allowing clinicians to streamline their workflow and improve work-life balance. Users have praised the system for its ability to centralize all documentation in one place, reducing the time spent on documenting patient care and back-office tasks. Real-time monitoring of clinical staff productivity and performance helps users identify and address problem areas efficiently.
One standout feature of MatrixCare is its exceptional customer service. Users have highly praised the support provided by the Customer Success Manager, who has proven helpful in problem-solving and keeping users informed. Compared to their previous applications, users appreciate that MatrixCare enables them to handle all aspects of their company, from billing and claims to patient communication, sales orders, and insurance changes.
Overall, MatrixCare streamlines workflows, enhances efficiency, and offers reliable customer support. It has become an indispensable tool for home health care providers looking to optimize their operations.
Users commonly recommend the following about Brightree:
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Explore Brightree's library of training resources: Users suggest taking advantage of Brightree's extensive library of training resources. This allows businesses to easily access the information they need to effectively use the software.
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Try Brightree's sandbox before making a decision: It is recommended to try out Brightree's sandbox environment before committing to the software. This offers a hands-on experience and helps businesses determine if Brightree is the right fit for their specific needs.
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Consider customization based on your company's needs: Users believe that Brightree can be customized to meet the unique requirements of different types of businesses. The software offers flexibility and adaptability, allowing companies to tailor it to their specific workflows and processes.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 12, 2020
Healthcare Insurance Billing for Medium to Large businesses
This is mostly used in our Billing department. It allows us to bill insurance companies for DME items and document control. Its also has workflows to track repeat customers that need monthly shipments of medical supplies.
- Insurance billing and tracking.
- Document tracking.
- Can sometimes be slow as its a cloud service.
- They recently updated their website and continue to improve, this was not the case over a year ago. So keep growing and filling more of the billing and medical needs.
- It's had a positive impact to help us with billing insurance companies.
- It's good at keeping track of customers and what they use and need repeatedly.
I have not seen other products but get most of my feedback from the users that use it and the ones that have seen other products.
January 21, 2019
Brightree shines among EMR for DME
EHR used company-wide. The office has been moving slowly from a traditional server-based infrastructure to a cloud-based one. Brightree is an incredibly robust solution that addressed all our needs. Easy profiles on patients and an excellent way to communicate with the referral sources. The software is intuitive for most users and easy to train on.
- Customer Support: never an issue, fast and responsive
- User-Friendly: no issues training staff to use the software
- Increased billing efficiency: easy to use and understand
- Browser compatibility
- Since it is cloud-based, users in the field in remote areas can have issues
- Impact remains to be seen, but overall simplifying billing and customer management
- Better communication with physicians/referral sources
- Scheduling is easier