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OfficeSuite UC is a reliable and portable software that has helped businesses solve several challenges. For instance, the software enables …
Overview
What is OfficeSuite UC?
OfficeSuite UC is a cloud--based unified communications system with features like high-definition video conferencing, VoIP, and online faxing. It was acquired by Windstream when the company acquired Broadview in 2017.
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What is OfficeSuite UC?
OfficeSuite UC is a cloud--based unified communications system with features like high-definition video conferencing, VoIP, and online faxing. It was acquired by Windstream when the company acquired Broadview in 2017.
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Product Details
- About
- Tech Details
What is OfficeSuite UC?
Broadview OfficeSuite is a cloud--based unified communications system with features like high-definition video conferencing, VoIP, and online faxing. It was acquired by Windstream in 2017.
OfficeSuite UC Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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OfficeSuite UC is a reliable and portable software that has helped businesses solve several challenges. For instance, the software enables remote teams to stay connected even across vast distances. This feature comes in handy when staff members are working from home, or businesses have offices located in different regions.
The app feature complements the portability of OfficeSuite UC as it allows users to take calls from anywhere. This has significantly increased productivity for users who are often out of the office but still need to meet deadlines. The calendar feature is another essential tool that helps to remind users of important tasks, appointments, and deadlines, ensuring effective task management.
OfficeSuite UC has also simplified communication between co-workers by providing an easy-to-use interface that facilitates communication through extensions instead of long-distance calls. The alert system and call transfer feature ensure that customers can reach the right support personnel leading to first-time resolution and excellent customer service. Furthermore, the software's ability to reroute calls during emergencies such as power outages ensures that businesses do not miss important calls or lose business opportunities.
Overall, OfficeSuite UC provides a variety of features that streamline operations by increasing efficiency and productivity while offering seamless communication. The software's user-friendly interface allows new employees to be easily added to the system while still being able to manage phones and change voicemail settings rapidly.
Reliability: Users consistently praised the software's reliability (mentioned in 2 reviews). They found it dependable, allowing them to work without any problems and complete projects on time.
Ease of use: Several reviewers appreciated the ease of use for both the system and the software (mentioned in 3 reviews). The interface was intuitive, user-friendly, and provided a lot of functionality. Additionally, users found it easy to manage their entire phone system from anywhere using OfficeSuite UC.
Productivity Boost: Many users valued how various programs worked together seamlessly to increase productivity for projects and work (mentioned in 2 reviews). The ability to view and edit various file types such as Word, PDF, PowerPoint added convenience for users who could work not only at work but also at home or on-the-go.
Complex Setup Process: Several users have found the setup process for OfficeSuite UC to be overly complex and time-consuming, often requiring extensive technical support. Some reviewers have reported that they had difficulty setting up the system and needed assistance from customer service representatives.
Poor Performance/Uptime: A number of users have experienced issues with the performance of OfficeSuite UC, reporting that it does not have as good uptime as other services they have used. Reviewers noted that these interruptions in service can be disruptive to their work.
Confusing User Interface: Many users find the user interface of OfficeSuite UC difficult to navigate and customize, with some even finding it confusing. Some reviewers mentioned that making changes on several screens to accomplish certain tasks is frustrating.
Users have made several recommendations for OfficeSuite based on their experiences with the software.
First, many users suggest exploring other companies for better software options. This recommendation shows that some users are not completely satisfied with OfficeSuite and believe that there may be better alternatives available.
Secondly, users recommend purchasing OfficeSuite as they find it easy to install and implement. This suggests that the software has a user-friendly installation process, making it convenient for customers to start using it without much hassle.
Lastly, users find it easy to set up phones for around 80 employees using OfficeSuite. This recommendation highlights the efficiency and effectiveness of OfficeSuite in managing phone systems for businesses of various sizes.
Overall, these recommendations demonstrate both the strengths and weaknesses of OfficeSuite, providing potential buyers with valuable insights.