Broadvoice

Broadvoice

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
Broadvoice

Overview

Recent Reviews

Broadvoice

9 out of 10
April 28, 2022
We use Broadvoice to manage all our internal and external calls. We needed an affordable communications solution and Broadvoice was a fit …
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Broadvoice should be your choice

10 out of 10
April 28, 2022
We use Broadvoice as our virtual telephone service and office communication within our team. Some of our team work remote from the office …
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Broadvoice has room to grow

7 out of 10
April 27, 2022
I take all incoming prospective client calls and some transfers. I also provide backup for our receptionist, occasionally. I use a …
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Love the Voicemail to Email

8 out of 10
April 11, 2022
We use Broadvoice for our phone system, with an automated line to our main number with phone tree and extension options, and voicemails …
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Awards

TrustRadius Award Top Rated 2022

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Pricing

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b-hive Standard Seat - Call Paths

$7

Cloud
per month

b-hive Metered Seat Cloud PBX

$10

Cloud
per month per user

b-hive Pro Seat - Call Paths

$10

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.broadvoice.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 monthly, 12 or 36 months per seat

Features Scorecard

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Product Details

What is Broadvoice?

Broadvoice is a cloud communications platform that provides a single tool for voice, video, messaging, and business text, designed to help small businesses provide workflow communication between their teams and customers. It offers price plans for VoIP, SIP, and Contact Center, with options to purchase, rent, or use current devices. Broadvoice provides customized solutions, with features like unlimited international calling, fax, and video meeting. Businesses can work on the go with the Broadvoice mobile app by calling, chatting, or texting from a personal device using a business phone number. Broadvoice's support team will also help users to activate, onboard, train, and ensure success in using Broadvoice services.

Broadvoice Benefits:

  • 100% SLA
  • 24/7 US-based customer support
  • Onsite or paid professional installation
  • Dedicated onboarding specialist
  • Risk-free cancellation within 30 days
  • Multi-level portal administration
  • Mix & match seat types
  • Integration with Salesforce & Microsoft Teams
  • Call path pricing options
  • Overhead paging
  • HIPPA compliant platform
  • Unlimited international calling
  • SMB call center features
  • Complimentary VoIP readiness assessment


Broadvoice Features

  • Supported: Voice Calling – Place and receive calls on any device, regardless of your location.
  • Supported: Messaging – Connect with your team with 1:1 and group messaging, and contact your customers using SMS.
  • Supported: Video – Meet with up to 50 video participants.
  • Supported: Virtual Contact Center – Deliver an exceptional customer experience with call queuing and routing, real-time monitoring, and detailed analytics.
  • Supported: SIP Trunking – Preserve your PBX investment and reduce costs by replacing your landline with VoIP.
  • Supported: Call Path Pricing – Reduce license costs by paying only for the call volume you need rather than the total number of seats.

Broadvoice Screenshots

Effortlessly manage business hours and holidays for call routing rules.Professionally route inbound calls like a large business with automated menus and announcements.Intuitively add, remove, and manage user accounts.Easily get a detailed view of call history with detailed call reports.Video conference with up to 50 users with b-hive Communicator.Keep internal teams connected with group messaging and file sharing.Connect with one-click audio calling from the chat interface.Use the b-hive Mobile app to place calls from a personal device using a business phone number.Join video meetings from anywhere with the b-hive Mobile app.

Broadvoice Downloadables

Broadvoice Integrations

Broadvoice Competitors

Broadvoice Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What is Broadvoice?

Broadvoice aims to simplify communications for small and medium businesses (SMBs) by combining cloud PBX, UC and collaboration features with virtual call center in one Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features.

How much does Broadvoice cost?

Broadvoice starts at $10.

Who uses Broadvoice?

The most common users of Broadvoice are from Small Businesses (1-50 employees) and the Real Estate industry.

Reviews and Ratings

 (77)

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