Name: bswift
Rating: 6.9 (30 reviews)
Author: bswift

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Development

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Document Management

Intellectual Property (IP) Management

Meeting Management

Enterprise

Accounting

Blockchain Payments

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Change Management

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

DevSecOps

Fraud Detection

IT Alert Management

IT Professional Services

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Server Virtualization

Software-Defined WAN

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Email Marketing

Headless CMS

Marketing Attribution

Marketing Automation

Referral Marketing

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Aviation

Camp Management

Construction Takeoff and Estimating

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Population Health Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

PlanSource

Employee Navigator

UKG Pro

Benefitfocus

Ease

ENROLLEASE, INC.

Dayforce

Alight Worklife

Alight Solutions LLC

Sage HRMS

Sage

Paylocity

ADP Resource (Discontinued)

Discontinued Products

### Benefits Management
Users generally appreciate bswift's streamlined benefits enrollment process and comprehensive benefits information access. The platform's user-friendly interface and "Ask Emma" feature have been highlighted as valuable tools for navigating benefit options. However, some users have expressed challenges in finding providers within the system, suggesting room for improvement in consolidating all information in one place. Despite minor drawbacks, bswift's benefits management capabilities are generally well-received for their ease of use and efficiency in handling employee benefit enrollment processes.

### Employee Enrollment
Users generally appreciate bswift's streamlined approach to benefit enrollment and management. While many users find the platform easy to use and efficient for guiding employees through the enrollment process, some have encountered challenges with data integration post-enrollment. The platform's flexibility in managing various benefits packages is praised, particularly for its user-friendly interface and ability to offer recommendations based on individual needs. However, there have been reported issues with recent open enrollment, such as incorrect data transmission and rate loading errors. Despite these challenges, bswift remains a popular choice for administering benefit enrollments across multiple locations in the US.

### HR Integration
Some users find bswift's HR integration to be a cumbersome process, particularly when it comes to data integration post-enrollment and the time required for data feeds into HR systems. On the other hand, there are users who appreciate the application's ability to streamline HR tasks efficiently. The mixed opinions suggest that the effectiveness of bswift's HR integration capabilities may vary depending on individual user experiences and organizational setups.

### Data Management
Some users have reported challenges with the time-consuming nature of data integration post-enrollment, highlighting a lengthy process of about 3 months to build out data sets and integrate them for a data feed into their HR system. Additionally, concerns were raised about the extended timeline for program integration with Inova, surpassing initial expectations by 24 months. Issues with open enrollment data transmission and rate loading further added to the frustrations experienced by users.

### Reporting and Analytics
While some users appreciate the shallow learning curve and drag-and-drop interface of bswift's reporting and analytics tools, others find the platform challenging due to random bugs and long processing times. The lack of formal training on the user side also contributes to the mixed opinions on the effectiveness of bswift's reporting and analytics capabilities.

Users have made several recommendations for bswift based on their experiences. Firstly, many users suggest that bswift is an excellent choice for those who need extra support and dedicated customer service. Users appreciate the level of assistance provided by bswift, indicating that the company goes above and beyond to ensure customer satisfaction.

Secondly, users highly recommend bswift for creating custom data files in the healthcare/insurance industry. They highlight that bswift excels in managing and manipulating complex data sets, making it a valuable tool for professionals working in this sector.

Lastly, users find bswift to be a good value for money. They emphasize that while bswift may not excel in every aspect, it handles smaller tasks efficiently. Additionally, users note that bswift is continuously improving and becoming more attractive as a total HRIS system.

Overall, these recommendations highlight the strengths of bswift in terms of customer support, handling custom data files, and providing value to users in the healthcare/insurance industry.

Comprehensive Reporting Capabilities: Users have found the reporting capabilities of the platform to be comprehensive and helpful in managing enrollment and benefit administration. Many reviewers appreciated the extensive range of reporting options available, allowing them to generate customized reports that meet their specific needs.

Helpful Customer Assistance: The assistance provided by customer representatives was highly appreciated by users, as it helped them get up and running quickly during open enrollment. Several reviewers mentioned that the customer support team was responsive and knowledgeable, providing timely assistance whenever they encountered any issues or had questions.

User-Friendly Interface: Users praised the easy-to-use interface of the platform, which made it simple for employees to navigate and load data quickly. Many reviewers commented on how intuitive and straightforward the design is, allowing even first-time users to easily access benefits information and necessary files without much training or guidance.

Not Very User-Friendly: Some users have found the software to be not very user-friendly, with too many steps required to locate information. They have expressed frustration over the positioning of certain elements on the page, making it difficult for them to find what they need easily.

Difficult Data Integration: Users experienced difficulties with data integration post-enrollment, leading to manual processes and delays in HR system updates. For some users, integrating the software with other systems took longer than expected, and the need for manual processes has contributed to these delays.

Limited Customization Options: Some users felt that the branding options for the interface were limited, and desired more customization in terms of company logos and color schemes. They would like to have greater flexibility to personalize their experience within the software.

bswift is a versatile software that has proven to be incredibly useful in a variety of use cases. For instance, when a new HRIS system was being implemented, bswift was able to quickly build out benefit plans and assist with employee open enrollment, allowing for a smooth transition. The software eliminates the need for paper enrollments and provides a materials library that users can easily access for information. Users appreciate how bswift helps them understand health insurance vocabulary and feel confident in their benefit selections. Additionally, the platform centralizes all benefit enrollment options, replacing the need for phone calls or paper forms. This allows employees to conveniently enroll online from multiple locations and in various languages, making for a user-friendly experience.

One standout feature of bswift is its ability to provide access to benefit vendors and information directly through the software. This saves time and makes it easier for users to find the information they need. The tool also allows employees to easily log in and select their benefits, providing a snapshot of overall enrollment. Furthermore, bswift provides a convenient way for users to access and navigate their benefits information and documents. Its streamlined interface ensures that employees can quickly choose and edit benefits, saving even more time.

While the majority of users have had positive experiences with bswift, there have been some reported issues during recent open enrollments, such as incorrect data transmission and rate loading problems. Despite these challenges, customers still appreciate the affordability and quality of bswift as a benefits tool. The team behind bswift is known for their helpfulness and quick response to issues, which adds to the overall positive experience.

Overall, bswift serves as an indispensable resource for streamlining benefit enrollment processes, changes, new hires, and ACA compliance. It acts as a one-stop shop for employee information and benefits administration while allowing remote management across multiple offices. Users find the open enrollment process simple, concise, and easy to navigate. However, some users with specific needs, such as attorneys in the legal department, have found the software to be less useful for their purposes. Nevertheless, bswift's wide range of use cases makes it a valuable tool across many organizations for benefits sign-up and enrollment, HR processes, customer service, integration with other systems, and employee self-service management.

bswift is a benefits administration management software solution  built to help companies with issues such as Affordable Care Act compliance.

Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.

Essentials

Complete

Concierge

Human Interest

Plus

Standard

Free

BerniePortal

bswift

Benefits Administration Software automates the process of managing employee benefits and eligibility, including medical insurance, pension & retirement, and leave. Also included here are healthcare brokerages or marketplaces for use by employers and healthcare analytics platforms for decision optimization.

Benefits Administration

Demo: Clarity Benefit Solutions bswift

Likelihood to Recommend

Slack

Microsoft 365

PeopleGuru™

Director of Human Resources

bswift 2022-04-29 09:46:56

Human Resources Associate

bswift 2021-10-05 09:15:25

Virgin Pulse

bswift 2023-10-01 10:09:28

ADP Workforce Now

Atlassian Jira

Justworks

Customer Success Manager

bswift 2018-12-11 09:30:59

Oracle Financials, on ERP Cloud

Oracle Fusion Cloud HCM

Head Light Talent Cloud

bswift 2017-10-24 14:08:56

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Google maps

Better price

Virtual assistant

Price point

Oracle cloud

Job of providing

Text fields

Auto complete

Benefit options

Options available

Giving users

Open enrollment

Pay period

Customer service

Benefit enrollment

Additional support

Event management

Phone numbers

Home

Benefits Administration Software

We currently use BSwift for our benefit enrollments and ACA reporting. Being a company with multiple locations across the country, having a system that allows employees to enroll, manage their benefits, and see costs, allows faster and easier processing of benefits, life events, and payroll deductions.

Benefit Enrollment
Life Event management
ACA reporting

Reporting
Easy notification of new enrollments
Autogenerated emails

HR/Benefits Admin ease of use
Employee functionality and transparency of use

PeopleGuru, Microsoft 365 (formerly Office 365), Slack

bswift is used as our benefits portal. Our department uses it to show employees their benefits options and help enroll them. The employees have their own log ins so they can manage the benefits themselves as well. bswift allows users to see what each benefit covers as well as what it will cost. It shows users their weekly cost and when their benefits will be active, as well as support numbers to contact the benefit providers.

Detailing the benefit options available
Giving users their cost per pay period
Telling users when they are eligible to receive benefits

Bigger text fields
Address auto complete using google maps
Less intrusive virtual assistant

The ability so see all the benefit options
The ability to help employees enroll
The ability to see an exact cost

It has made enrolling new employees in benefits easier
It helps with audits
It makes sure no who wants benefits forgets to enroll

Benefits customer service in coordination with an internal benefits department and WEX integration.

Portal of available benefits
Comprehensiveness
Number of contact modes

Turnaround
Coordination with benefits department
Coordination with Wex
Chat interface
Ability to solve problems

Competent and effective customer service
Coordination with the internal benefits department
Coordination with WEX

Provides basic service
In my opinion, coordination is lacking
In my experience, failed to deliver on expectations

bswift is being used across my company for the selection and utilization of health benefits for all full time employees.

bswift breaks down each benefit into its individual components really well.
bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
bswift makes it easy to compare the pros and cons of several benefit alternatives

bswift can make it easier for a user to locate and initiate annual enrollment
bswift can do a better job of providing a comprehensive description of each category of benefits

bswift has helped reduced the number of benefits review & explanation sessions that our HR department has had to hold
bswift has reduced the number of benefits related phone calls and emails to our HR team

bswift is being used by our North American operations.
They are our benefit providers who manage our contracts and plans with Aetna.
They have been a much cheaper option than having an in house benefit management team. Also, we have been able to run our open enrollment in a much more efficient manner using them.

Open Enrollment Administration
Customer Service
Liaison with Benefit providers

They should have better price point for large customers
Better EDI for Oracle cloud

Ease of planning
Better ROI than managing inhouse
EDI needs to be improved

bswift

Overview

What is bswift?