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What is bswift?

bswift is a benefits administration management software solution built to help companies with issues such as Affordable Care Act compliance.

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TrustRadius Insights

bswift is a versatile software that has proven to be incredibly useful in a variety of use cases. For instance, when a new HRIS system was …
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What is bswift?

bswift is a benefits administration management software solution built to help companies with issues such as Affordable Care Act compliance.

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  • Premium Consulting/Integration Services

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Product Demos

Demo: Clarity Benefit Solutions bswift

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Product Details

What is bswift?

bswift Video

bswift Technical Details

Operating SystemsUnspecified
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

bswift is a versatile software that has proven to be incredibly useful in a variety of use cases. For instance, when a new HRIS system was being implemented, bswift was able to quickly build out benefit plans and assist with employee open enrollment, allowing for a smooth transition. The software eliminates the need for paper enrollments and provides a materials library that users can easily access for information. Users appreciate how bswift helps them understand health insurance vocabulary and feel confident in their benefit selections. Additionally, the platform centralizes all benefit enrollment options, replacing the need for phone calls or paper forms. This allows employees to conveniently enroll online from multiple locations and in various languages, making for a user-friendly experience.

One standout feature of bswift is its ability to provide access to benefit vendors and information directly through the software. This saves time and makes it easier for users to find the information they need. The tool also allows employees to easily log in and select their benefits, providing a snapshot of overall enrollment. Furthermore, bswift provides a convenient way for users to access and navigate their benefits information and documents. Its streamlined interface ensures that employees can quickly choose and edit benefits, saving even more time.

While the majority of users have had positive experiences with bswift, there have been some reported issues during recent open enrollments, such as incorrect data transmission and rate loading problems. Despite these challenges, customers still appreciate the affordability and quality of bswift as a benefits tool. The team behind bswift is known for their helpfulness and quick response to issues, which adds to the overall positive experience.

Overall, bswift serves as an indispensable resource for streamlining benefit enrollment processes, changes, new hires, and ACA compliance. It acts as a one-stop shop for employee information and benefits administration while allowing remote management across multiple offices. Users find the open enrollment process simple, concise, and easy to navigate. However, some users with specific needs, such as attorneys in the legal department, have found the software to be less useful for their purposes. Nevertheless, bswift's wide range of use cases makes it a valuable tool across many organizations for benefits sign-up and enrollment, HR processes, customer service, integration with other systems, and employee self-service management.

Comprehensive Reporting Capabilities: Users have found the reporting capabilities of the platform to be comprehensive and helpful in managing enrollment and benefit administration. Many reviewers appreciated the extensive range of reporting options available, allowing them to generate customized reports that meet their specific needs.

Helpful Customer Assistance: The assistance provided by customer representatives was highly appreciated by users, as it helped them get up and running quickly during open enrollment. Several reviewers mentioned that the customer support team was responsive and knowledgeable, providing timely assistance whenever they encountered any issues or had questions.

User-Friendly Interface: Users praised the easy-to-use interface of the platform, which made it simple for employees to navigate and load data quickly. Many reviewers commented on how intuitive and straightforward the design is, allowing even first-time users to easily access benefits information and necessary files without much training or guidance.

Not Very User-Friendly: Some users have found the software to be not very user-friendly, with too many steps required to locate information. They have expressed frustration over the positioning of certain elements on the page, making it difficult for them to find what they need easily.

Difficult Data Integration: Users experienced difficulties with data integration post-enrollment, leading to manual processes and delays in HR system updates. For some users, integrating the software with other systems took longer than expected, and the need for manual processes has contributed to these delays.

Limited Customization Options: Some users felt that the branding options for the interface were limited, and desired more customization in terms of company logos and color schemes. They would like to have greater flexibility to personalize their experience within the software.

Users have made several recommendations for bswift based on their experiences. Firstly, many users suggest that bswift is an excellent choice for those who need extra support and dedicated customer service. Users appreciate the level of assistance provided by bswift, indicating that the company goes above and beyond to ensure customer satisfaction.

Secondly, users highly recommend bswift for creating custom data files in the healthcare/insurance industry. They highlight that bswift excels in managing and manipulating complex data sets, making it a valuable tool for professionals working in this sector.

Lastly, users find bswift to be a good value for money. They emphasize that while bswift may not excel in every aspect, it handles smaller tasks efficiently. Additionally, users note that bswift is continuously improving and becoming more attractive as a total HRIS system.

Overall, these recommendations highlight the strengths of bswift in terms of customer support, handling custom data files, and providing value to users in the healthcare/insurance industry.


(1-5 of 5)
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Score 2 out of 10
Vetted Review
Verified User
Benefits customer service in coordination with an internal benefits department and WEX integration.
  • Portal of available benefits
  • Comprehensiveness
  • Number of contact modes
  • Turnaround
  • Coordination with benefits department
  • Coordination with Wex
  • Chat interface
  • Ability to solve problems
In my experience, seems to have predefined wait times for responses: ten minutes to begin a chat preluded with ten messages of "Please hold for the next available Customer Service Representative.". Upon receiving a response, customer service would attempt further delays by directing users elsewhere without making any attempt to solve the problem on bswift's end. In my opinion, this fails on coordination with the internal benefits department and WEX. I think the lack of coordination renders bswift incapable of adequate support.
  • Competent and effective customer service
  • Coordination with the internal benefits department
  • Coordination with WEX
  • Provides basic service
  • In my opinion, coordination is lacking
  • In my experience, failed to deliver on expectations
Going with bswift over Virgin Pulse was a mistake.
Score 10 out of 10
Vetted Review
Verified User
We currently use BSwift for our benefit enrollments and ACA reporting. Being a company with multiple locations across the country, having a system that allows employees to enroll, manage their benefits, and see costs, allows faster and easier processing of benefits, life events, and payroll deductions.
  • Benefit Enrollment
  • Life Event management
  • ACA reporting
  • Reporting
  • Easy notification of new enrollments
  • Autogenerated emails
Very easy employee management for adding and terming in the system. Generates automatic emails to employees for easy access to the portal for enrollment. Easy for employees to manage and request their own life events. Great feature to allow admins to "impersonate user" for employees who do not have access to computers so that benefit enrollments can still move forward.
  • Enrollments
  • ACA reporting
  • Life events
  • HR/Benefits Admin ease of use
  • Employee functionality and transparency of use
PeopleGuru, Microsoft 365 (formerly Office 365), Slack
Score 9 out of 10
Vetted Review
Verified User
bswift is used as our benefits portal. Our department uses it to show employees their benefits options and help enroll them. The employees have their own log ins so they can manage the benefits themselves as well. bswift allows users to see what each benefit covers as well as what it will cost. It shows users their weekly cost and when their benefits will be active, as well as support numbers to contact the benefit providers.
  • Detailing the benefit options available
  • Giving users their cost per pay period
  • Telling users when they are eligible to receive benefits
  • Bigger text fields
  • Address auto complete using google maps
  • Less intrusive virtual assistant
bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
  • The ability so see all the benefit options
  • The ability to help employees enroll
  • The ability to see an exact cost
  • It has made enrolling new employees in benefits easier
  • It helps with audits
  • It makes sure no who wants benefits forgets to enroll
Tolulope Lawal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
bswift is being used across my company for the selection and utilization of health benefits for all full time employees.
  • bswift breaks down each benefit into its individual components really well.
  • bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
  • bswift makes it easy to compare the pros and cons of several benefit alternatives
  • bswift can make it easier for a user to locate and initiate annual enrollment
  • bswift can do a better job of providing a comprehensive description of each category of benefits
bswift works really well for comparing the options your employer provides for a given category of benefits and for quickly tabulating the cost of a specific combination of benefits.
  • bswift has helped reduced the number of benefits review & explanation sessions that our HR department has had to hold
  • bswift has reduced the number of benefits related phone calls and emails to our HR team
bswift was chosen over a myriad of alternatives primarily because its user interface is simple and intuitive, and because the support offered by bswift is exceptional.
Score 8 out of 10
Vetted Review
Verified User
bswift is being used by our North American operations.
They are our benefit providers who manage our contracts and plans with Aetna.
They have been a much cheaper option than having an in house benefit management team. Also, we have been able to run our open enrollment in a much more efficient manner using them.
  • Open Enrollment Administration
  • Customer Service
  • Liaison with Benefit providers
  • They should have better price point for large customers
  • Better EDI for Oracle cloud
bswift is well suited to manage the benefit requirements of large customers. It has the right set of tools and processes to make open enrollment a success. Also, the customer service provided is up to the mark.

The only concern I have is for commercials which I believe could have been more attractive.
  • Ease of planning
  • Better ROI than managing inhouse
  • EDI needs to be improved
We evaluated bswift and local vendors and bswift came hands down better in followinhg

- support
- EDI (can be better)
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