Poor Coordination with Internal Benefits Department and WEX

- Portal of available benefits
- Comprehensiveness
- Number of contact modes
Cons
- Turnaround
- Coordination with benefits department
- Coordination with Wex
- Chat interface
- Ability to solve problems
- Competent and effective customer service
- Coordination with the internal benefits department
- Coordination with WEX
- Provides basic service
- In my opinion, coordination is lacking
- In my experience, failed to deliver on expectations