Score 6.2 out of 10


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What is BugHerd?

BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.

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What is BugTracker.net?

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Reviews and Ratings


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(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Kat Jenkins | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
BugTracker is an excellent tool for tracking technical changes and issues in a development project - the ability to assign tasks or issues to an individual developer, then assign it back for review and finally closure helps ensure a great quality end result. While it's great for tracking development issues, it's harder to use for content changes and updates, and we've found other approaches to be more effective.

It may not be the best or easiest tool for collecting client feedback during staging and feedback cycles, since the user interface is very developer-driven. Designers, Writers, and Project Managers are able to use it effectively, however.
  • Tracking technical issues and assigning for review and completion
  • Tracking final status and quality of an application or website
  • User interface for client-facing feedback
  • Content and design updates tracking
See above. Recommended questions:

What type of feedback or tracking will we be doing?
Will this need to be client-facing?
How will we track content edits?
How many users will be assigned to issues in a given project?
  • Ensuring development quality
  • Capturing all feedback
  • Tracking project completion
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
BugTracker.net works for what we need it to do from a technology standpoint.
Don Schminkey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are currently using BugTracker.net not only in our Quality Assurance department, but also in our Project Management approach. We use BugTracker.net to keep track of the status of current and historical releases, legacy code as well as constantly using it to track any issues we find in the software. Obviously tracking bugs is the intent of the tool and it does this pretty well.
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
  • If you edit a field you have created (Username, status, custom fields) you lose the ability to sort/filter on this field.
  • It would be nice to add more custom fields on a project specific level. Currently you can only add 3
  • It would be FANTASTIC if you could sort/filter on Project Specific custom fields.
It is a great Bug Tracking tool when implemented and set up the correct way initially. If you find yourself in the position of having to go through and re name fields on a project level of having to do an overhaul of the user base you will find some frustrations, these are noted in the last question.
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
In previous companies I have used, Spira Team, Jira, IBM Rational Clear Quest and Quality Center.
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
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