Score 7.1 out of 10


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9 out of 10
March 29, 2017
We are using it for the bug tracking in our project. It is used in our engineering department, for software bug report and tracking.
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What is Bugzilla?

Bugzilla Video

What is Bugzilla?

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Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BugTracker.net, Gemini, and Jira Software are common alternatives for Bugzilla.

Reviewers rate Availability and Usability highest, with a score of 9.

The most common users of Bugzilla are from Enterprises (1,001+ employees).
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(1-18 of 18)
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Score 7 out of 10
Vetted Review
Verified User
  • Unification of toolset (one tool for managing software development defects and customer escalations)
  • User appreciation for ease of use in finding interrelated issues amongst different product areas
  • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
Anwar Mohammed, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
  • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
  • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
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