Skip to main content
TrustRadius
Buildertrend

Buildertrend

Overview

What is Buildertrend?

BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.

Read more
Recent Reviews

TrustRadius Insights

Buildertrend is a versatile software that serves as a primary means of communication, job tracking, financing, and product orders for …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

Core

$299

Cloud
per month

Pro

$499

Cloud
per month

Premium

Contact for quote

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

This MISTAKE Nearly Put me OUT of Business

YouTube

Real homeowner stories: HDR Remodeling | Always in the know

YouTube

Buildertrend University spotlight: NS Builders | Face-to-face time with Buildertrend coach

YouTube

How does Buildertrend Takeoff work? Here’s a quick preview

YouTube

Buildertrend University spotlight: David Reid Homes | Training the trainer

YouTube

Coming soon: Schedule feature updates

YouTube
Return to navigation

Product Details

What is Buildertrend?

Buildertrend is a cloud-based construction project management software used by homebuilders, remodelers and specialty contractors. Since 2006, the vendor states they have empowered the construction industry with a better way to build. They boast more than 1 million users across more than 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout each and every stage of the building process. Their software aims to help construction professionals complete more projects while reducing delays, eliminating communication errors and increasing customer satisfaction.

Buildertrend Screenshots

Screenshot of Homeowner PortalScreenshot of Summary PageScreenshot of Schedule // Gantt ChartScreenshot of Photos

Buildertrend Competitors

Buildertrend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.

Microsoft Excel are common alternatives for Buildertrend.

The most common users of Buildertrend are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Buildertrend is a versatile software that serves as a primary means of communication, job tracking, financing, and product orders for companies in the construction industry. Many users find it essential for running a successful company, especially larger ones. For example, Coval Homes, a home builder in Washington, relies on Buildertrend as their main platform for various aspects of their work, excluding the marketing team. Similarly, Three Amigos Roofing, Inc. uses Buildertrend to streamline processes and maximize revenue in the roofing business.

One of the key benefits reported by users is the time-saving automation capabilities of Buildertrend. Tasks such as creating estimates, using digital signatures, and collecting down payments electronically are automated, allowing users to focus on other important aspects of their work. Additionally, Buildertrend aids in proper organization by providing features for managing leads, ongoing jobs, and previous projects. Users can import and customize job site templates for each project, ensuring that all necessary documents, photos, subcontractors, and vendors are assigned to their respective roles.

Furthermore, Buildertrend is highly regarded for its financial management capabilities. It allows users to track and manage all aspects of residential remodeling projects, including customer information, schedules, selections, change orders, invoices, and payments. This comprehensive approach provides users with greater control over project finances. Additionally, the ability to link all documents and tasks to the calendar gives visibility on roles, dates, and times for each phase of a project.

However, some users have expressed concerns about pricing changes made by BuilderTrend. They feel that the software has become too expensive for smaller contractors. Another potential challenge is the initial setup process which can be time-consuming and may require multiple iterations to get it right.

In summary, Buildertrend offers a range of useful features for companies in the construction industry. From automating tasks and organizing projects to managing finances and improving communication between teams and clients; this software has become a valuable tool for many users. While there are some concerns about pricing and initial setup, the overall benefits reported by users make Buildertrend a popular choice for managing construction projects effectively.

Homeowner portal: Users have found the Homeowner portal in Buildertrend to be excellent, with easy access to project details and effective communication with the team. Several reviewers appreciated the feature that keeps confidential items separated for security purposes.

Cost Tracking: Many users highlighted the Cost Tracking feature in Buildertrend as a valuable tool for managing change orders, product orders, contracts, and more. The Financing section was particularly useful in keeping everything on track for both users and homeowners.

Daily Logs: The Daily Logs feature in Buildertrend has received high praise from users who have multiple ongoing jobs. It is seen as extremely helpful in keeping the whole team on the same page and providing valuable insights into project progress.

Lack of CRM Tools: Some users have expressed that Buildertrend lacks robust CRM tools compared to other platforms, such as Salesforce or Hubspot. They feel that this limits its effectiveness for sales and marketing purposes.

Notification Customization Issues: Several users have reported difficulties with receiving notifications from clients on Buildertrend. Specifically, they mention challenges in customizing notification lists for specific jobs. Users suggest the need for a separate option to receive direct message notifications.

Limited Trial Period: A common sentiment among reviewers is the desire for a more flexible trial period. While Buildertrend offers a 30-day money-back guarantee, some users believe that this falls short compared to having an actual free trial. They express the need for a longer trial period to fully evaluate the software's suitability for their needs.

Users commonly recommend the following strategies when using BuilderTrend:

  1. Use BuilderTrend right from the beginning and take advantage of its various features for construction project management. This recommendation is based on the belief that BuilderTrend is a great choice with good support, easy usability, and multi-functionality. It is seen as a must-have tool for any contractor, providing all necessary job information in one place.

  2. Only utilize the specific features of BuilderTrend that are necessary to avoid time-consuming tasks. This suggestion emphasizes the need to focus on the essential functions of the software to optimize efficiency and prevent unnecessary complications.

  3. Seek assistance from BuilderTrend's support team for training and guidance. Users advise relying on the support team's expertise to fully understand how to use the application effectively. Additionally, they suggest considering integration with other software for better functionality.

Overall, users recommend starting with BuilderTrend from the beginning and selecting only the necessary features to streamline construction project management. They also emphasize reaching out to the support team for training and assistance when needed.

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Score 2 out of 10
Vetted Review
Verified User
Buildertrend's listed pricing information is obsolete, they have revised their pricing to start somewhere north of $900 per month, pricing me, a long time user and early adopter out of their system. I'm a small contractor, with one user, and maybe $190,000 annual volume. In my opinion, $17,000 in overhead expense is outrageous, and I feel I've been kicked to the curb by a system that has decided to abandon their existing user base because we don't offer the revenue stream they desire, despite our long term support and use. In my experience, they even charged me an additional monthly fee two weeks after I requested cancellation, during which time I never accessed the program. In my opinion, they started out as a very responsive user-oriented company, but success has led them to stab their original users in the back. Beware the "Midwestern Nice" fluff they project, I feel this company is not your friend unless your volume exceeds two million dollars.
  • Selections
  • Messaging
  • Daily logs
  • Pricing
If your volume is huge and your client base is both enormous and very tech savvy it would be great. In my experience, it's near impossible to get subcontractor participation in the communications and scheduling, so really it's just an online version of Microsoft Project with an easier client communication format.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Buildertrend is used for our centralized location for all things to do with a given job. It is a great way that we can all collaborate, provide our customers with exceptional customer service and this gives us all the information we need to build the homes as our customers want, without missing the little things. Going to Buildertrend and setting it up was a painful experience. It took a very long time and was something that took several iterations to get correct.
  • Holds all commination in one place
  • Holds all documentation in one place per job
  • Exporting information while using filters gives us great reporting tools
  • Filtering is very well done, and the ability to save different filters is wonderful
  • In messaging an Out of Office type auto response would be great for when people go out on vacation
  • When using the Job Type field of Mutli-Family this should allow the interface to group that all in one job but be section out into the different unit in that building. So different selections can all be located within that same unit.
  • Building new jobs from templates can take up to 10 minutes some times. Please reduce the amount of time it take to make jobs off templates.
  • Owner accounts should not be directly tied to a job, they should be completely separate so the account can be linked to different jobs and not cause problems to that account or what that account has access to.
Buildertrend is a great product for home builders that have a customer once. It is difficult for a manufacture to that sells components building companies to track everything that is going on.
Joey Harman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coval Homes, a Washington home builder, is using Buildertrend as our primary means of communication, job tracking, financing, product orders, and much more. We've been extremely happy to use this system for about 5 years or more now.
All team members use this system in some aspect with our marketing as the only exception. Our sales and marketing teams use another CRM with more sales and marketing tools, which is why Buildertrend was given an 8/10 score in my estimation.
  • (Customer Service Tools) Buildertrend has an excellent Homeowner portal allowing them to view their details easily, communicate well with us, and keep confidential items separated for security.
  • (Cost Tracking) Through Change Orders, Product Orders, Contracts, and more, the Financing section keeps everything on track for us and the Homeowner.
  • (Daily Logs) My personal favorite. We have somewhere in the neighborhood of 300 ongoing jobs. It helps me learn and stay on the same page with the whole team by checking the daily logs every day and seeing where each project is at.
  • (Customer Info & Filters) Through a wide range of specifications and options, Buildertrend allows us to quickly search and find the right projects fast.
  • (Sales) In our opinion, respectfully, Buildertrend just does not have anything close to the CRM Tools that others like Salesforce or Hubspot have.
  • (Marketing) Same as the answer above. If you want to market your business and get fast data on how your ads, website, or other tools are doing, Buildertrend just doesn't have it.
  • (Notifications) After about two years of using Buildertrend, I still have issues with NOT receiving notifications that I get from Clients. Because we have a big team of people, it is best practice to take certain people off the general notification list for specific jobs. It would be great if there was a way to do that but still receive a notification if you got a direct message from someone.
Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work for the General Contractor as the Operations Manager. He has used Buildertrend in the past and liked it. Buildertrend is a complete management system and it's really quite essential to running a successful company. The larger the company I think the more sense this product makes - not that it isn't important for all sizes. But the cost is a little high when initially assessing the product - however, it is the top of the line in the industry and it does offer a superior service. Overall, I don't think you go wrong with Buildertrend and it's a must-have for construction companies.
  • Manages in one place - crucial for organization.
  • Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc.
  • Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there.
  • Practical tools- designed for contractors. You get what you need - period.
  • A 30 - day money back guarantee isn't the same as a "free trial".
  • Quickbooks and Buildertrend Joining teams would be next level.
Perfect for General Contractor's and subcontractor's that want to be a leader in their industry. Sure, you can limp along without a management system but you won't be able to take your business to the next level in most cases. If you are small enough and only doing one maybe two jobs at a time and you are good at keeping every single detail in your head and don't have any issues with schedule or timeframes then you may not need this. However, I have not been in a situation where software like Buildertrend didn't/couldn't add significant value and a need in my company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Being fairly new to using BuilderTrend my initial out of the gate experience is very good. I really like how you can custom tailor the job portals and share templates with others inside the company. One of the really nice features we started to use is the uploading of photos for daily field reports, which allows the clients and offsite staff to see progress not just with words, but pictures.
  • Ease of use, very user-friendly.
  • Mobile app allows clients/staff to access data and sign off on POs.
  • Training sessions with dedicated account reps are great.
  • Honestly, none that I can see at this time, being fairly new with the product all of my needs have been addressed.
BuilderTrend offers classes at their headquarters which allows you to get training for almost everything that they offer. The application is very user-friendly and easy to use and set up a new job. We are setting up templates which allow us to create a job in a matter of minutes and when we have issues our account rep is very responsive.
March 09, 2019

Join the BuilderTREND

Score 9 out of 10
Vetted Review
Verified User
Incentivized
BuilderTrend is used within the construction industry for project scheduling, project management, financial management, customer management, and service management. It allows home builders, remodelers, specialty contractors and general contractors to utilize a customer relationship management system, bids, and proposals. This is accomplished through project management tools including scheduling, budgeting, time sheets, etc. while also providing access to customer management tools such as warranty requests and payment processing. The program also has various other capabilities like estimating, takeoff and more.
  • The ability to see information from a variety of devices, i.e. in the field.
  • Large storage space for documents, photos, etc. with everything in one place.
  • Easy to use and excellent customer service team.
  • Each feature is extremely detailed with ease of scheduling, selection, etc.
  • Relatively pricey.
  • Some features, such as financials and the Gantt chart, are more challenging to grasp.
  • The entire team needs to utilize the software in order for it to be functional.
BuilderTrend is great for home builders, remodelers, specialty contractors and general contractors seeking a holistic program including project scheduling, project management, financial management, and service management capabilities in a single suite. The software has so many capabilities that the user may not take advantage of each feature. A company may not choose to use the software for small projects because they do not wish to warrant the expense it would cost to obtain.
John Struckmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use BuilderTrend to track and manage all aspects of our residential remodeling projects. Including customer information, schedules, selections, change orders, invoices, and payments.
  • The subcontractor PO management area makes managing the scope of work and payments for each subcontractor extremely easy and is well organized.
  • The material selections section also greatly simplifies and organizes a somewhat challenging aspect of remodeling.
  • The ability for customers to view the total project cost and make payments online is a major time saver and improves our cashflow.
  • I think that the CRM component could use some development.
  • I think that tracking "tasks" or "to do's" could use some development.
I believe for anyone with residential remodeling or new home construction projects, BuilderTrend is the best software application I've found that keeps customers and subcontractors informed and keeps almost all of your project information organized in one location.
Andrew Lascano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As the owner of Three Amigos Roofing, Inc. I use BuilderTrend to streamline processes and maximize revenue. The first part of my process is creating an estimate and submitting it to my customers. I save time by automating the following processes: creating estimates, using digital signatures, and collecting down payments electronically once the homeowner has approved the contract. When building an estimate, the first step is using proper cost codes and line item descriptions. This sets me up for a successful transition when the job is won. Next, I will mark the lead opportunity as sold. All of my files, pictures, communication, and estimate will then push over to the job site dashboard. This allows me to keep my leads organized and my ongoing and previous jobs separate. Once the lead becomes a job, I then import a job site template. This job site is customized for the project. In this example, the project is a roof replacement. Once the job site template is selected, my entire job is built out with the proper documents and photos in the right place and the proper subcontractors and vendors assigned to their role in the build. I use the approved estimate to create my material work order that will be sent over to my supplier. I then go back to the approved estimate and create my roofers work order that will be sent over to my subcontractor to sign off on prior to the job starting. All of these documents and tasks are linked to my calendar so everyone knows their role, date, and time each phase will start and end. In the event there is a shift in the schedule, I will update the calendar and all other phases will be updated simultaneously. We’ve tried many different CRM and Project Management tools. We still do every day. We found it was always the processes and workflows that we put together outside of that tool and then implemented in that tool that helped us grow. Processes and workflows are the things that help you move a project from point A to point B. The tool is there to support and execute that process. We fit our business into the tool (BuilderTrend). We found BuilderTrend to be the best software to manage our roofing business. In fact, in our first year in business, we generated $250k in revenue by using a simple process that we repeated over and over the same way every day.
  • BuilderTrend is a true all-in-one solution. Other programs such as JobNimbus are extremely basic and claim they provide the same features BuilderTrend provides. In a way they do, but it's not seamless. It creates more work when the goal is to simplify redundant processes so everyone will want to participate.
  • The price point is affordable for everyone.
  • Their team works daily to make improvements based on their clients' requests.
  • Onsite consultants. There is a demand for this service that is great enough to allow outside BuilderTrend Super-Users like me to partner with BuilderTrend and make this a reality.
  • As their company grows, their support needs to grow as well.
  • Provide incentives for Super Users that are helping BuilderTrend acquire new business. Advocates should be their best friend.
BuilderTrend is only as good as the user implementing it. If your organization does not have processes in place now that work, BuilderTrend is not going to change anything. You must first have processes in place that are currently working across your organization. Then you implement BuilderTrend. I've worked with so many contractors that have issues with management and leadership. Establish if BuilderTrend is the right construction management software for the goals that you're looking to achieve. Do not try and implement BuilderTrend if these things are not established. There are no shortcuts to anything in life. You have to dedicate time to training. You must have a plan for onboarding with deadlines. Everyone must understand the transition is going to take time and everyone must be bought in.
Return to navigation