Skip to main content
TrustRadius
Buildium

Buildium

Overview

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. According to the vendor, Buildium streamlines management of…

Read more
Recent Reviews

TrustRadius Insights

Buildium is a comprehensive property management software that has proven invaluable for many users. With this software, property managers …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

Essential

$55

Cloud
per month

Growth

$174

Cloud
per month

Premium

$375

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.buildium.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $55 per month
Return to navigation

Product Demos

Buildium -WebInnovatorsGroup _2014

YouTube

Buildium Product Demo 2013

YouTube
Return to navigation

Product Details

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles.

According to the vendor, Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be automated; and property managers can receive online payments via Buildium’s tenant portal.

Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners, including Zillow, Trulia and Craigslist, as well as Buildium’s own free marketing website. When applicants fill out Buildium’s customizable online rental applications, the information is saved instantly to the Buildium tenant database. Buildium also offers online tenant screening services for running background checks.

Tenants and rental owners can submit requests online via Buildium’s tenant and owner portals. Property managers can turn these requests into work items and assign them to maintenance managers and staff using Buildium or Buildium’s mobile app. All requests are timestamped and include an option to attach photos.

Buildium’s tiered-pricing plans do not require a start-up fee or annual contract. A monthly subscription includes 24/7 support from a customer care team.

Buildium Screenshots

Screenshot of Screenshot of

Buildium Video

Buildium - Get Started Today

Buildium Integrations

Buildium Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Buildium starts at $55.

AppFolio Property Manager, Yardi Voyager, and Propertyware are common alternatives for Buildium.

The most common users of Buildium are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Buildium is a comprehensive property management software that has proven invaluable for many users. With this software, property managers can efficiently handle all aspects of their properties, from financial reports and maintenance issues to tracking violations and managing rental payments. Users appreciate the convenience of having all documents for each community stored in one place, making it easy to reference and share with owners and board members. The platform also enables users to process applications, create leases, accept rent payments, payout owners, and handle maintenance requests and work orders. Its integrations with Lead Simple, Tenant Turner, and Happy co provide seamless integration of various tasks and keep everything organized. Furthermore, Buildium facilitates communication between departments, tenants, and homeowners in residential property management companies. It allows employees to stay updated and informed about each task and client interaction. Overall, Buildium serves as a cloud-based management solution for property management companies of all sizes, allowing for remote access from work, home, or the field.

User-Friendly Interface: Several reviewers have praised Buildium for its user-friendly interface, stating that it is easy to read and navigate. Users appreciate how simple it is to find the information they need and complete tasks efficiently. The software's intuitive design makes it easy for both experienced users and those who are new to property management software to quickly learn and become proficient in using Buildium.

Effective Communication Options: Many users have found Buildium's communication options to be a standout feature. They consider them better than other platforms or even not having this type of platform at all. This feature allows for effective and seamless communication with residents, homeowners, and external clients, enhancing collaboration and streamlining important conversations.

Convenient Task Management: Reviewers have highlighted the convenience of Buildium's task management features. The task flow functionality aids in maintaining good communication with tenants and owners, ensuring that all necessary tasks are completed. Additionally, the software tracks progress on all tasks and provides reminders for follow-ups, which helps users stay organized and ensures that nothing falls through the cracks.

Confusing User Interface: Some users have found the user interface of Buildium to be confusing, especially with regards to the back button and navigation sticking. This has made it difficult for them to navigate the software efficiently.

Prohibitive Cost: Several reviewers have mentioned that the cost of Buildium can be prohibitive for smaller companies. This may limit its accessibility and make it less affordable for a wider user base.

Unintuitive Work Order Flow: Users have expressed that the work order flow in Buildium is not intuitive and needs improvement. They feel that it should be more user-friendly and easier to use.

The recommendations from users of Buildium for property management are as follows:

  1. Try before purchasing: Users suggest trying the software before making a purchase. They advise taking advantage of trials, tutorials, and onboarding assistance provided by Buildium to ensure a smooth implementation.

  2. Utilize customer support: Reviewers highly appreciate the excellent customer support offered by Buildium. They recommend checking the customer support services and highlight the benefits of having all leasing, accounting, and property information in one synchronized space.

  3. Cost-effective for property management: Users recommend Buildium for managing rental properties, tracking vacancies, and automating purchase processes. They also emphasize its usefulness in managing finances, taxes, and rental properties, as it provides control over every aspect of the rent processes. Additionally, users suggest using QuickBooks applications for real-time management and keeping costs down while growing the business.

In summary, users recommend trying Buildium before purchasing, utilizing the customer support services provided by the platform, and keeping costs down while effectively managing rental properties and finances.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a property manager in our HOA division. Buildium is a valuable tool we use to efficiently and effectively manage all of our properties, from financial reports and management to maintenance issues as well as tracking violations. Buildium enables us to keep all documents we need for each community in one place for easy reference or for sharing with owners and board members.
  • Financial Reports.
  • Communication with residents and homeowners.
  • Tracking income and expenses.
  • tracking maintenance items and projects.
  • I cannot think of areas for improvement at this time. Buildium customer service is very responsive to suggestions and has made improvements accordingly.
Communication with owners is improving, especially by using the announcement feature or email feature. The reports feature is also very user friendly to create reports for management, the boards and also for individual homeowners as needed. I also use the violations feature and can create violation notices complete with photos while onsite. The mobile app (at least for IOS) is limited, but it allows you to select "full site" which opens up in a browser so that you can have access to all info and features.
  • Financial management.
  • Organizing owners and residents.
  • Communications
  • Tracking and managing violations.
  • Ease of use for our owners through their portals has increased 100%.
Buildium is far better than Appfolio, especially when comparing user features and friendliness. I have also used Propertyware which was a total mess and had frequent outages. I have found that Buildium's online and phone support has been extremely helpful and knowledgeable.
Adobe Acrobat, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Microsoft Powerpoint
30
Front desk/reception, company owner, managers, rental division property mangers, HOA property managers, accounting, inspectors, maintenance, sales division. In other words, everyone in the company uses Buildium
20
Basic skills in navigating computers and software are needed. Buildium has great tutorials and with very little time, everyone in the company is able to be fluid in the software.
  • Accounting
  • Tracking maintenance
  • Organizing all properties and communities
  • Creating violations and doing inspections without having to use a separate inspection software
  • Having a better and more comprehensive mobile app for IOS devices
I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
The versatility of its features and the ability to tailor those features to meet our needs in managing almost 100 homeowner associations which vary in type from small condo buildings to large single family homes.
I cannot think of any way I would change my evaluation and selection process.
  • Don't know
  • I was not in the company when they implemented it
I cannot rate this since I was not part of that process
I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.
I have not had to purchase premium support
No
I cannot think of an example, but have always been very happy with their support
Once trained, I find that its usability is quite easy and comprehensive. If working on something I am less familiar with, I find that I can usually find the solution pretty quickly
  • Creating violations while on site
  • Tracking delinquencies
  • Sending out mass communications to all homeowners, or a select number of them
  • I cannot think of any at this time
Yes
I have an iPhone. The IOS mobile app is pretty good for basic use, but there are a lot of features which cannot be accessed. I will frequently click on the "full site" option and work through a browser on my phone
Return to navigation