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Overview

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. According to the vendor, Buildium streamlines management of…

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Recent Reviews

TrustRadius Insights

Buildium is a comprehensive property management software that has proven invaluable for many users. With this software, property managers …
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Pricing

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Essential

$55

Cloud
per month

Growth

$174

Cloud
per month

Premium

$375

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.buildium.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $55 per month
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Product Demos

Buildium -WebInnovatorsGroup _2014

YouTube

Buildium Product Demo 2013

YouTube
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Product Details

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles.

According to the vendor, Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be automated; and property managers can receive online payments via Buildium’s tenant portal.

Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners, including Zillow, Trulia and Craigslist, as well as Buildium’s own free marketing website. When applicants fill out Buildium’s customizable online rental applications, the information is saved instantly to the Buildium tenant database. Buildium also offers online tenant screening services for running background checks.

Tenants and rental owners can submit requests online via Buildium’s tenant and owner portals. Property managers can turn these requests into work items and assign them to maintenance managers and staff using Buildium or Buildium’s mobile app. All requests are timestamped and include an option to attach photos.

Buildium’s tiered-pricing plans do not require a start-up fee or annual contract. A monthly subscription includes 24/7 support from a customer care team.

Buildium Screenshots

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Buildium Video

Buildium - Get Started Today

Buildium Integrations

Buildium Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Buildium starts at $55.

AppFolio Property Manager, Yardi Voyager, and Propertyware are common alternatives for Buildium.

The most common users of Buildium are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Buildium is a comprehensive property management software that has proven invaluable for many users. With this software, property managers can efficiently handle all aspects of their properties, from financial reports and maintenance issues to tracking violations and managing rental payments. Users appreciate the convenience of having all documents for each community stored in one place, making it easy to reference and share with owners and board members. The platform also enables users to process applications, create leases, accept rent payments, payout owners, and handle maintenance requests and work orders. Its integrations with Lead Simple, Tenant Turner, and Happy co provide seamless integration of various tasks and keep everything organized. Furthermore, Buildium facilitates communication between departments, tenants, and homeowners in residential property management companies. It allows employees to stay updated and informed about each task and client interaction. Overall, Buildium serves as a cloud-based management solution for property management companies of all sizes, allowing for remote access from work, home, or the field.

User-Friendly Interface: Several reviewers have praised Buildium for its user-friendly interface, stating that it is easy to read and navigate. Users appreciate how simple it is to find the information they need and complete tasks efficiently. The software's intuitive design makes it easy for both experienced users and those who are new to property management software to quickly learn and become proficient in using Buildium.

Effective Communication Options: Many users have found Buildium's communication options to be a standout feature. They consider them better than other platforms or even not having this type of platform at all. This feature allows for effective and seamless communication with residents, homeowners, and external clients, enhancing collaboration and streamlining important conversations.

Convenient Task Management: Reviewers have highlighted the convenience of Buildium's task management features. The task flow functionality aids in maintaining good communication with tenants and owners, ensuring that all necessary tasks are completed. Additionally, the software tracks progress on all tasks and provides reminders for follow-ups, which helps users stay organized and ensures that nothing falls through the cracks.

Confusing User Interface: Some users have found the user interface of Buildium to be confusing, especially with regards to the back button and navigation sticking. This has made it difficult for them to navigate the software efficiently.

Prohibitive Cost: Several reviewers have mentioned that the cost of Buildium can be prohibitive for smaller companies. This may limit its accessibility and make it less affordable for a wider user base.

Unintuitive Work Order Flow: Users have expressed that the work order flow in Buildium is not intuitive and needs improvement. They feel that it should be more user-friendly and easier to use.

The recommendations from users of Buildium for property management are as follows:

  1. Try before purchasing: Users suggest trying the software before making a purchase. They advise taking advantage of trials, tutorials, and onboarding assistance provided by Buildium to ensure a smooth implementation.

  2. Utilize customer support: Reviewers highly appreciate the excellent customer support offered by Buildium. They recommend checking the customer support services and highlight the benefits of having all leasing, accounting, and property information in one synchronized space.

  3. Cost-effective for property management: Users recommend Buildium for managing rental properties, tracking vacancies, and automating purchase processes. They also emphasize its usefulness in managing finances, taxes, and rental properties, as it provides control over every aspect of the rent processes. Additionally, users suggest using QuickBooks applications for real-time management and keeping costs down while growing the business.

In summary, users recommend trying Buildium before purchasing, utilizing the customer support services provided by the platform, and keeping costs down while effectively managing rental properties and finances.

Attribute Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Ann M. Frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Eliminates processing paperwork, resulting in less paper and staff time and effort.
  • Eliminates payments via check, and the need to go to the bank along with processing fees.
  • Payments are more prompt due to options and communications.
Zaina Kroschinski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Buildium creates ledgers that include any missed payments so we are able to keep track of these instances, and collect payment.
  • Buildium allows me to get more timely responses in my department, through task management and reminders.
Regina McGrath | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It makes client interaction easier by the quick references provided by the system.
  • The service turnover is faster as well with Buildium through the in-system task management for each specific employee.
Yanna Bonder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Unfortunately, I do not have access to our ROI numbers. However, in terms of management, the program has made us all more efficient in our work.
  • We have seen an increase in customer satisfaction with our response time.
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