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BuildOps has proven to be an invaluable tool for users looking to streamline their field service operations. With its user-friendly …
Overview
What is BuildOps?
BuildOps enables subcontractors to run their business on one software solution that manages their invoicing & billing, scheduling, estimates, proposals, payments, workflows, custom forms, and financial reporting. The cloud-based BuildOps has been designed and built by a team of subcontractors…
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What is BuildOps?
BuildOps enables subcontractors to run their business on one software solution that manages their invoicing & billing, scheduling, estimates, proposals, payments, workflows, custom forms, and financial reporting. The cloud-based BuildOps has been designed and built by a team of subcontractors &…
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Product Details
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What is BuildOps?
A tool for commercial HVAC contractors with 5+ Technicians. For contractors, BuildOps is a cloud-based platform that contains tools to help contractors streamline and optimize an entire operation. Key features include: mobile app; drag+drop scheduling/dispatch; gated workflows + custom forms; customer/asset management; PM + service agreements; quoting, and invoicing.
Best For
Commercial HVAC / Mechanical, Electrical, Plumbing, and Refrigeration contractors with 10+ technicians looking to grow revenue and streamline business.
BuildOps Video
BuildOps Tour - Software for Commercial Contractors
BuildOps Integrations
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BuildOps Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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BuildOps has proven to be an invaluable tool for users looking to streamline their field service operations. With its user-friendly interface and comprehensive features, it has helped businesses effectively manage their projects, maintain accurate billing and scheduling, and ultimately grow their business. One of the standout features of BuildOps is its ability to hold crews and management teams accountable for ensuring that everything is done correctly. Users appreciate this level of accountability as it helps them avoid costly mistakes and delays. Additionally, BuildOps has been commended for continuously improving its software and providing weekly updates on all changes, demonstrating its commitment to being a reliable partner for customers over the past 3 years.
The implementation and learning process of BuildOps have been manageable for users, thanks to the knowledgeable and responsive support team. This ensures that users have a smooth transition into using the software without any major hurdles. In terms of project management and tracking, BuildOps simplifies these processes by providing a Customer Portal that proves to be particularly helpful. The integration with QuickBooks also streamlines the invoicing and billing process for users, saving them a significant amount of time. Another major advantage of BuildOps is its ability to automate data analysis and report generation tasks, allowing users to focus on other important aspects of their business. Overall, BuildOps has helped teams stay organized, work efficiently, and establish effective processes by providing instant access to information for everyone in the office.
Helpful Customer Service: Many users have found the customer service provided by BuildOps to be really helpful in navigating the platform. They appreciate the timely response to issues, willingness to consider user ideas, and continuous system improvements. Some users mentioned having an assigned support person who takes good care of them.
User-Friendly Interface: Users rave about the user-friendly interface of BuildOps. They find the software to be intuitive and easy to navigate, even for those who are not tech-savvy. The simplicity of the platform, highlighted by its buttons and color scheme, makes it difficult to make mistakes. This is particularly beneficial for non-tech-savvy individuals and field technicians.
Efficient Quoting Process: Many users appreciate the ability to create quotes easily in BuildOps and push them to a schedule once approved. They mention that this quoting feature significantly improves their team's effectiveness by allowing adjustments, saving templates, sending quotes to customers, and tracking progress with ease. This streamlined process saves them a significant amount of time compared to their previous quoting method.
Long Training Process: Several users have found the training process to be longer than expected, with some expressing frustration. They have mentioned that it takes time to learn and master the platform, but overall find it to be a great technology for anyone in the HVAC line of business.
Difficulty in Making Changes from Phone: Some users have mentioned difficulty in making changes from their phone while in the field. They feel that the mobile app is limited in functionality, especially for technicians. However, they express collaboration with BuildOps to improve this feature.
Certain Features Cannot Be Overridden: Users have expressed frustration with certain features that cannot be overridden, such as formatting invoices to customers. While they appreciate the constant release of new features and communication from BuildOps, they suggest having more customization options for forms and less need for workarounds during implementation.
Reviews
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July 07, 2022
Doubled our company revenue with BuildOps platform
Score 10 out of 10
Vetted Review
Verified User
I mostly use the BuildOps platform to manage large scale construction and renovation project, some HVAC related project - mostly big ones. Job management and customer records is another big part of the platform that I use daily + some reporting features.
- Great project management features
- Strong reporting and analytics for construction projects too
- CRM is good
- Dispatch and scheduling for field technicians and service staff dispatch is amazing
- Customer portal
- Dashboards
- API
- Project Management and customer management
- CRM
- BI and Analytics
- Doubled our business last year because of buildops help