Bullhorn ATS & CRM

Bullhorn ATS & CRM

Customer Verified
Top Rated
Score 7.2 out of 10
Top Rated
Bullhorn ATS & CRM


What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,...
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Recent Reviews

Bullhorn Review

1 out of 10
June 21, 2022
I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the …
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Popular Features

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  • Applicant Tracking (56)
  • Resume Management (56)
  • Candidate Search (56)
  • Job Requisition Management (55)

Reviewer Pros & Cons

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/bullhorn…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month per user
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Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7Avg 8.0
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Product Details

What is Bullhorn ATS & CRM?

Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.

Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.

Bullhorn ATS & CRM Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Bullhorn ATS & CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Bullhorn ATS & CRM Integrations

Bullhorn ATS & CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand
Supported LanguagesEnglish, Dutch, French, German, Spanish

Frequently Asked Questions

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

Bullhorn ATS & CRM starts at $99.

JobDiva, JobAdder Recruitment Software, and Bullhorn Onboarding365 are common alternatives for Bullhorn ATS & CRM.

Reviewers rate Publish to Social Media and Resume Management and Applicant Tracking highest, with a score of 7.5.

The most common users of Bullhorn ATS & CRM are from Mid-sized Companies (51-1,000 employees).

Bullhorn ATS & CRM Customer Size Distribution

Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%
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(1-25 of 78)
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Score 9 out of 10
Vetted Review
Verified User
We are a staffing firm that utilizes Bullhorn ATS & CRM daily - it helps us keep track of all client, candidate, and prospective client interaction. It's super helpful when it comes to recruiting - it assists us in parsing resumes and keeping track of who we have in the system already. There are meticulous systems in place that help you track every bit of data you need.
  • It's very organized and easy to use
  • It tracks all email correspondence, so if you forget to jot a note down, it will be stored for you in the future
  • It helps keep of all your relevant documents in one place - no more rooting around for contracts
  • It helps in every sense in the staffing industry
  • I think more training tutors would be helpful
  • The back end of things (how to set up things on the admin side) could be improved
  • The cost - it's a great program but very costly
If you are in the Staffing world, Bullhorn ATS & CRM is a must. We've tried other competitors and nothing compares. It's simple to use, has an easy interface, and makes organization so simplistic with very little room for error. Bullhorn ATS & CRM allows us to communicate internally with one another without having to pick up a phone, or send an email.
Score 6 out of 10
Vetted Review
Verified User
Bullhorn ATS & CRM was implemented to help track our practicum and co-op placements and engagement opportunities with industry members.
  • Integrated CRM and ATS solution
  • Email integration
  • Dashboard reporting
  • requires quite a bit of set up - not very out of the box friendly
  • parsing was slow and not very correct
  • relationships requires lots of maintenance and was often incorrect
For smaller businesses that needs more than what the off-the-shelf ATS can offer and needs some CRM integration, Bullhorn ATS & CRM will work. There are better solutions but also cost more.
December 07, 2022

Tech Talk ATS

Kaye Actub | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am part of the mentorship program. We have recruiters assigned to the account that are using Bullhorn ATS & CRM. Bullhorn ATS & CRM is easy to use. There are some features that are not on JobDiva and eRecruit & Tempbuddy but it is with Bullhorn ATS & CRM. We can also pullout data to check their daily activities in that way we can check our recruiter's productivity just like their leads, dials, VMs, connects or even the status of the candidate they reached out to.
  • Data Analytics
  • Organized Tabs
  • User Friendly
  • Sometimes candidates resume are old
  • Pooling of candidates from Job Boards
We used this when we are trying to pull candidate instead of using the monster and dice since it auto upload resumes from their. It is perfect if it will also upload the updated resume of the candidate. Some of the resumes on Monster is already updated but if we check Bullhorn ATS & CRM it still got the old resume.
December 05, 2022

Reliable ATS of all time.

Shubham Chauhan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
In order to avoid confusion, Bull Horn helps us keep track of all the positions that are received from various direct clients, the number of submissions made by various team members and recruiters, and the status updates of the candidates like offers and interviews, etc. In order to learn more about the candidate's application status and make the appropriate moves, they can examine notes entered into Bull Horn.
  • Tracking of Candidate's application.
  • Submission/ Interview/ Start Reports.
  • Real Time Search and Sourcing Tool.
  • It is more complex if we compare to the other ATS like CB and Job Diva.
  • UI could be more better.
  • It is very slow to work on.
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Rachel Freedenberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Bullhorn ATS & CRM for all of our candidate and client contact information, appointment and interview scheduling, and the main point of communication and tracking for all internal notes. We use the Goals and Quotas feature to track KPIs and Revenue for our team. We also use it to track how long recs have been open and our average time to fill each open job. We also use it to send out a monthly NPS survey to our candidates to track how our recruiters are doing.
  • Mass emailing for candidates
  • Note and email tracking
  • Interview scheduling
  • Easier access for customization
  • G-Suite Calendar integration (integrates with Outlook only)
  • Better searching capabilities
We are a perm-placement-only organization and use Bullhorn solely for a CRM system and data management. It would be great if there was an outward-facing client portal as well, where both parties could enter candidates/leave feedback. I think it is better suited for contract-placing organizations.
June 21, 2022

Bullhorn Review

Jack Young | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the much older Sendouts product. So many ridiculous functionality issues. Search radius for candidates maxed out at 100 miles. I recruit nationally. Sendouts' search radius was 500 miles. Getting logged off the system if actions are not taken within an arbitrary time period. My personal notations on candidates require me to click several tabs to read. While scrolling through a candidate list on Sendouts I was able to clearly read my notations on the candidate's homepage. In entering search strings having to double click on skills to have them populate is a joke. The email functionality makes AOL look state-of-the-art. I could go on and on. Does anyone know of an ATS provider that can migrate me out of Bullhorn. I may be in a pickle regardless based upon a time commitment I made for the product. I just figured that if Bullhorn was the "newer, more robust survivor and acquirer" they'd have a better mouse trap. I couldn't have been more wrong. Last but not least - haven't been able to figure out the integration with LinkedIn! Sincerely, Frustrated in NY.
  • Their tech support personnel are sympathetic and reasonably informed on the phone.
  • They migrated me for free - but you know what you get for free.
  • Their logo makes sense.
  • Search radius of 100 miles is absurdly small.
  • Email functionality is archaic.
  • Establishing search strings requires double-clicking into fields.
The product is clunky at best and downright useless if needed for true applicant tracking and communications.
Ellie Karayan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I really love Bullhorn. It’s a great platform to manage candidates, clients, and job reqs in a place that’s easy for everyone to access. It integrates seamlessly with other platforms and is super user friendly. I recently started understanding the reporting/ analytics side and that’s been very helpful to get a window into the status of my performance and that of my company. I really recommend Bullhorn for anyone who is on the market for a new ATS platform.
  • Candidate management.
  • Integration with other tools (i.e. Dice, CareerBuilder, CloudCall, etc.).
  • Reporting.
  • Notes and notifications.
  • It always takes 2 tries to login.
  • Easier ways to edit notes without admin access.
I really like having Bullhorn to look back on my notes with my candidates. The best part of using BH versus another note take platform is that when I’m out of the office, one of my colleagues can pickup where I left off and ensure the candidate experience is consistent.
Score 1 out of 10
Vetted Review
Verified User
Bullhorn is our ATS/CRM. We use it for all our Recruiting and Business development tracking and management.
  • Integration with email
  • Manages submissions and the placement life cycle well
  • Easy to use
  • Worst Customer/Technical Service Support I've ever encountered
  • They nickel and dime you for every little issue
  • They blame the customer for issues and then deliberately move slowly to fix problems they created.
  • Terrible communication
  • They will overbill you and try to get away with it unless you catch them red handed.
The product is fine, it is the company employees and how management enables these entitled individuals to mistreat their customers. They will blame the customer for technical issues every time. They hate to take responsibility. They force the customer to be proactive to get any issue solved. They will admonish the customer when they get upset over Bullhorn's incompetency.
Score 9 out of 10
Vetted Review
Verified User
Our onboarding and recruiting teams utilize Bullhorn ATS & CRM to keep track of our candidates, employees, projects, and placements. All communications with an employee are housed in the candidate's Bullhorn profile, as well as all contact information, relevant files, and corresponding submissions and placements for projects. Client information for projects and headcounts to fill are housed in their respective Bullhorn profile.
  • Easy to read format
  • Integration with email and Zendesk
  • Easy search function
  • Separate onboarding layout (isolated space to enter onboarding progress notes in ticket format).
  • More built out home page. To a new user it looks like it hasn't fully loaded.
  • I wish the recent pages on the left side menu saved more pages before deleting them. While onboarding multiple people it helps to have multiple pages loaded on the menu.
Bullhorn ATS & CRM works well for recruiting and placement functions. It's great for housing all pertinent information about a candidate in one spot. For onboarding functions, it is definitely possible to overcrowd the notes section of the candidate profile, which is why Bullhorn is not best suited for documenting the onboarding process for new employees.
Jelle Verhagen | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
An absolute catastrophe. Lies during sales pitch Incompetent IT helpdesk Incompetent service provision After several conversations we chose bullhorn. Based on the sales pitch, it best suited our development, working method, and requirements. A wrong decision. During the introduction phase, after the finalization of the contract, we found out that we were lied to on several aspects. For example, the system did not work with us, this was specifically discussed during the purchase interview. Then we were lied to about the further process, or as they call it themselves a human error. They believe that they do not have to resolve this, as it was an individual mistake made by one of their employees. The cost of this mistake for us is approximately €1,500. I advise you to look further, there will be better, user-friendly, and fewer lying parties on the market than this one.
  • Liying
  • Not solving issues
  • sell their product to you so they earn money!
  • IT knowledge
  • Service
  • Well trained service employees
Because of the horrible service and the lies we see it all as one big mistake!
Complete waste of time and money!
Score 9 out of 10
Vetted Review
Verified User
We use Bullhorn ATS & CRM as our main CRM it enables us to easily track processes, add new candidate and client information, set reminders, send out mass emails and manage GDPR effectively. I use Bullhorn ATS & CRM from a purely administrative perspective I set up and manage new user accounts, manage GDPR requests, approve candidate placements / sales and manage the integration with our statistics/reporting software.
  • Compiance management
  • Easy data upload
  • Good integration with other products such as adcourier and Cube19
  • The ability to undelete tasks without the need for technical support
  • Live chat could be available more freequently
  • Support available for all users not just support contacts
For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.
Score 1 out of 10
Vetted Review
Verified User
Doesn't solve any of my business processes, only used an expensive CV database.
  • Storing CV's
  • Contracts - auto renewal for 12 months, if notice is not given 60 days before.
  • Clunky system, very slow
  • Website integration - Need a team of web developers to integrate website
  • Boring user interface, makes CRM system a chorr
  • Customer service. No one answers the phone. People take 5 days to get back to you on email, you send another reply to that email, you have to wait another 5 days. Outrageous service.
  • No account managers or point of contact for customers. No check-ins to see how I am getting on with the system.
Well suited for companies with awful processes and are happy with a clunky system their staff don't want to use. Not suited for smart, young, and agile companies, that want to provide an excellent service to their clients and candidates.
Score 9 out of 10
Vetted Review
Verified User
Using Bullhorn ATS & CRM solved the biggest problem that we were facing of using multiple platforms. It is one platform that takes care of end-to-end solutions for staffing. I had the pleasure to use it a couple of times for my teammates. I could clearly see a difference in the efficiency by saving time while using Bullhorn ATS & CRM. The compilation of creating a task list becomes easy and everything from the candidate can be seen at a click of a button.
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
  • I wish we could avoid the support call to install a few new features.
  • The navigation from one feature to another is slightly tricky at times. Not difficult but can get tricky for a new person.
  • The search engine can get better and more specific with the niche.
Hiring is made easy with Bullhorn ATS & CRM in the previous company where I worked. The fact that we can manage various steps in hiring a candidate as per our convenient timeline is priceless. This helps us to get ready with all permutations and combinations for the candidates to be hired. At the same time, the same software stays as a lifelong management tool for the employees hired.
Heidi Errasti Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use the Bullhorn Timesheet at our company to get a simple, easy-to-read way to manage our employee's timesheets online. Its friendly user layout saves us time and resources from training on how to use and sending payroll communication related to our employees that we instead use to improve in other areas of Human Resources. We only address a handful of employees but we are aware of its capacity to address hundreds of employee requests at the same time.
  • Friendly User Interface.
  • Organized list of resources for employees.
  • Efficient Reminder System.
  • Provides great time efficient shortcuts to users.
  • Great color coding for notification priority.
  • Great acceptance from employee point of view.
  • More ways to visualize Timesheet, Hours worked, and Pay generated for the period.
  • Specific colored section on HR contact in the organization to address user's further questions.
  • Add to bookmarks button for frequently used websites such as Timesheet submission.
I'd say Bullhorn is most useful for starting small businesses. Its efficiency in delivering information that the employees need is indubitable. As it is, it functions as a great resource and well-programmed HRIS. Employees find it generally easy to use and have found no request on how to use it or complaints yet. The reminder system has proven to be efficient in getting Timesheets signed on time and meeting our deadlines with the payroll team.
November 23, 2021

Randstad bullhorn review

Michael Dos Santos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Bullhorn has its ups and downs. We use it as a time-keeping system for [the] talent that we currently have working. Some talent [has] zero issues using it. Some talent [has] issues with it. The talent who have issues with it are not that good with technology, to begin with, so I do not blame the software at all.
  • Time keeping
  • Website accessibility
  • Help assistance
  • App function
  • Help support team
  • Better instructions on the website
Bullhorn is well suited for agencies that need an easy way for timekeeping. It is great for clients who do not use a time clock and need something new and easy for employees to get a hold of. It would be less appropriate for older folks who are technology
Talib Jetha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Bullhorn [ATS & CRM] is perhaps one of the more polished and well-designed ATS systems out on the market currently. The exact versions I've used [are] the vanilla Bullhorn and also Bullhorn S. Both systems were designed well but the S version was even more so. It was easy, quick to learn, and became intuitive very quickly. Using the system made life very easy and there were some cool features in there such as the Applicant Flow where you could track the submissions, interviews, and placements of a candidate very easily. There were some issues and some bugs regarding reliability and sometimes [the] Bullhorn Support team would take a long time to help out with any technical issues but otherwise, the product was one of the best I've used so far. The whole company was using it across multiple locations but using their own "instance" of Bullhorn due to GDPR reasons. It helped with streamlining business processes both for candidates and clients.
  • Applicant tracking
  • Client tracking
  • Reporting
  • Technical support
  • Administrative support
  • Extra functionality
Bullhorn [ATS & CRM] would be a suitable product for anyone with an existing CRM system or ATS system that finds theirs is slow or clunky or just doesn't look very nice. Bullhorn provides a visually appealing way to address these issues. Bullhorn wouldn't be the most appropriate system if the company using it wishes to implement new features and have a fully bespoke system as Bullhorn has been built in mind to serve many different companies wanting many different things. Their support teams were not the most responsible and also Bullhorn is not a cheap system either.
Score 2 out of 10
Vetted Review
Verified User
Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes and respective details. Bullhorn helps in sourcing candidates as well as creating a database of all candidates organisation wide. It helps in recruitment by allowing the user to source candidates across the internal Bullhorn database and offers integration with other job boards.
  • Tracking Candidates
  • Sourcing Resumes
  • Multi User system - allows for collaboration across the organisation
  • The interface is complicated and not so user friendly
  • Resume sourcing does give adequate results as compared to other ATS
  • Integration with job boards like Careerbuilder/ Monster/ Dice can be much better
Bullhorn is well suited for large recruitments firms wherein there are upwards of 200 employees and it will not be favourable to use Bullhorn if there are just 40-50 active users. Bullhorn is suited when the organization doesnt want to invest in multiple tools like Monster resume search, Careerbuilder, Dice Resume and use just one system and get all the other portals integrated.
Score 7 out of 10
Vetted Review
Verified User
We used Bullhorn within a staffing agency environment. It was used to manage candidates, clients, and requisitions.
  • Reporting
  • Candidate Relationship Managemetn
  • Pipeline Creation
  • Sourcing within ATS
  • Candidate Pipeline Management
  • Folders for different candidates
  • Reporting
Bullhorn is generally easy to use and navigate within. It's straightforward and clear on how to find and input information. The set-up of the system is much easier than more complicated system, but it is less robust than other systems I have used. My biggest gripe with Bullhorn was that the submission process is not clear and cannot clearly tell the story of candidate submissions and is not good at tracking those. Or perhaps, we were just not good about following the process or setting it up accurately. There was also not good enough functionality for multiple recruiters being tied to multiple jobs. The dashboard could've been better. I was not involved on the accounting/commission side of things, but to my knowledge it wasn't great at linking commissions and had to be done outside of the system.
Michael Tosto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Bullhorn is our main ATS & CRM, used across the entire US business.
  • Candidate database allows for us to store and search for relevant candidates
  • Stores all of our client data and client history
  • Allows us to track all of the activity of our recruiters and sales people
  • A deeper integration with Outlook
  • A deeper integration with LinkedIn
As a recruitment company Bullhorn is our main system of record for all that we do; recruiting & sales. In addition, it allows us to report on activity, have insight into the effectiveness and efficiency of our recruiting teams. Being software developed specifically for the staffing industry you can, for the most part, use it right off the shelf. However, it's highly customizable to match your current workflow.
October 06, 2021

Good ATS and CRM

Score 8 out of 10
Vetted Review
Verified User
We are using Bullhorn ATS across the whole organization for business development, account management, and sourcing/recruiting/pipelining individuals for workflow needs. It helps us stay organized, communicate with each other, and to understand where things are without having to constantly ask someone else since it is all reported and tracked in the ATS.
  • Parsing resume
  • Logging activities
  • User-friendly interface
  • Allows multiple tabs to be open
  • Logs out too frequently if you are on a page sourcing on another website
  • It doesn't always do a good job of recognizing individuals who are already in place and instead it makes new profiles
  • It is difficult to navigate at first. A lot of tools and whatnot, with very little training to understand everything.
It is a good ATS for Recruiting and Account Managers. Easy to connect with others and keep everyone up to date with integration to your Gmail or email account. Good user interface and once you figure it out it is easy to navigate. Love the resume parsing feature, this alone is priceless.
Dave Bevington | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It's a very well-organized ATS and it addresses a lot of deficiencies left by its competitors. In terms of ease of use and integration, it's unmatched. It's easy to manage data and use and easy to train people on. The sole problem is it's extremely expensive. If it weren't so costly everyone would use it.
  • Well organized
  • easy to use / train on
  • integrates easily with applications
  • Too expensive
It's a fantastic product and has been around a long time. The developers have great support and know what they are doing, unlike most bullhorns competition. They are always pushing upgrades and the platform is super easy to navigate. It's a real game-changer if you can afford it that is.
Marine Fremy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Bullhorn is used accross the whole organization by account managers, recruiters, client services with other software.
It is used for all our recruitment process, from searching candidates to place them, but also by sales people to follow-up their prospects, clients, creating jobs. It helps daily to make the link between all the departments as a recruitment cannot be successful if we do not [do it] as a team.
  • Identify quickly available candidates through the availability date
  • Know all the history of the candidates for the last years thanks to notes, submissions, etc.
  • Set up tasks or appointments so you do not miss any follow-up
  • Be able to change Ownership of Tearsheets, so if someone leave the company you can add the new person as owner
  • In the Submission Tab, have more details to have a whole picture of the process. Currently, the details in the process are only if the placement is successful. Ie : Web response - Prescreen / Candidate not selected based on resume / prescreen - Submission - AM Declined - Client Submission - Declined by client / Withdrawal - Interview appointment - Declined - Placement
  • Drag & drop candidates in jobs so we make a list of potential candidates for these jobs these candidates might be contacted after by another person. We can create a tearsheet, but it would be useful to add these candidates directly in the jobs (ie projects on Linkedin)
Bullhorn helps to follow-up recruitment process easily after a submission (cf submission tab). However, previously during prescreen and messages left, it's just a lot of notes. It would be better to have in one simple list all the candidates contacted.
Which can be difficult is to make the link between similar project. Yes, we can search by jobs, go into the job, then in notes, but be able to run a more complex search to say I want all the similar jobs as... and have a list of all the persons contacted & status (not reply, message left, submission...) would save a precious time.
Kristyn Cole | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Bullhorn is used across our whole organization. Mainly, recruiters and branch managers use it. We use Bullhorn to manage our applicants and where there are in the process of being hired or interviewed. We are able to filter our applicants by using shortlists and tearsheets. Even if we don't have a position for the applicant, we can put them on a tearsheet or shortlist for future openings. We are also able to easily search for our applicants with their phone numbers or names making it easier to pull up their file. I use Bullhorn for probably 75-80% of my business functions with recruiting. I am not sure how I would manage without Bullhorn.
  • Filtering candidates
  • Locating candidates files
  • Keeping track of where everyone is in the process
  • Notes - leaving notes helps our entire company see where we are with each candidate
  • Shortlist status - it is tedius to have different notes and different shortlist status. Shortlist status do not really help me in recruiting
  • Textkernel in Bullhorn is sometimes difficult for me - too many clicks and buttons
  • I would like to see more details required in candidates files - like a resume. So many candidate come through with their name and phone number and nothing else. Takes a lot more time for us to find out what their background is than if it was just a required field when applying
Really great to use searching for candidates by name or phone number. It is harder to use when I have to filter by job posting. It just doesn't work as easy. I wish I could just click on a job, and see everyone who has applied for it. But instead I need to find the job, find the posting, and click on 3 other things to see who applied. It works great when I need to make notes on where I am at with any candidate.
James Reich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
At HireVergence we use Bullhorn as an Applicant Tracking System and a CRM. It is used to keep track of my customer contacts, conversations, candidates and their process within the IT staffing process. It solves the problem of keeping track of clients and candidates for IT staffing, along with allowing for running reports regarding pipeline of business. It also integrates well with other tools like DiscoverOrg
  • It does a good job of housing candidates details and linking them to open job opportunities the company has.
  • It does a good job of integrating with lead generation tools like DiscoverOrg so you can parse data into the system, avoiding data entry.
  • I like the UI layout, it is easy to follow and find information you need.
  • It does a good job running reports.
  • I would love to see the notes section have an option to configure it to scrolling notes, this way you dont need to open a new tab whenever you would like to see a new note.
  • I would like to have an option to back date notes in Bullhorn if you forgot to enter them. There may be a way to do this but I have not figured that out yet.
  • I would like to see an option to export resumes in Word format
Bullhorn is very good as an applicant tracking system. It is not as strong when it comes to sales or account management. It is not set-up to function as a sales CRM, more of an ATS. I find on the sales side I would like to see more options, including integration with MS Outlook.
Andy White | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
We use it as a CRM/ATS for handling recruitment and job interview processes. We have the Corporate Edition with integration with LinkedIn Recruiter (Full).
  • The onboarding process is quite good. We were impressed with our consultant.
  • It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
  • The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
  • It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
  • Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
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