Bullhorn ATS & CRM

Bullhorn ATS & CRM

Customer Verified
Bullhorn ATS & CRM

Overview

Reviews

Pre & Post Hiring made easy

9
Using Bullhorn ATS & CRM solved the biggest problem that we were facing of using multiple platforms. It is one platform that takes care of …
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Easy to use and works fantastically well.

9
We have been using this as our primary ATS for just under a year now. My team really likes it a lot. It's very user-friendly. It has a ton …
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Bullhorn - Average Results

2
Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes …
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Good ATS and CRM

8
We are using Bullhorn ATS across the whole organization for business development, account management, and sourcing/recruiting/pipelining …
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Bullhorn: ATS/CRM leader

9
We are utilizing Bullhorn ATS across our entire company at a high level. It is great way to organize both our candidate/applicants as well …

Bullhorn- Potential is there

7
We use Bullhorn as our complete record for all contact with both candidates and clients. The software has a lot of useful tools that helps …
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Bullhorn Review

7
We use Bullhorn as our primary Applicant Tracking System. We input all of our candidates into it, make notes regarding candidates, source …

Popular Features

View all 15 features

Applicant Tracking (46)

8.5
85%

Candidate Search (46)

7.9
79%

Resume Management (46)

7.9
79%

Job Requisition Management (45)

7.5
75%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bullhorn.com/pricing/?LS=PP…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

Features Scorecard

Recruiting / ATS

7.4
74%

Product Details

What is Bullhorn ATS & CRM?

Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.

Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.

Bullhorn ATS & CRM Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Bullhorn ATS & CRM Screenshots

Bullhorn ATS & CRM Integrations

Bullhorn ATS & CRM Competitors

Bullhorn ATS & CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%

Bullhorn ATS & CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand
Supported LanguagesEnglish, Dutch, French, German, Spanish

Alternatives

View all alternatives

Frequently Asked Questions

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

What is Bullhorn ATS & CRM's best feature?

Reviewers rate Applicant Tracking highest, with a score of 8.5.

Who uses Bullhorn ATS & CRM?

The most common users of Bullhorn ATS & CRM are from Mid-size Companies and the Staffing & Recruiting industry.

Reviews and Ratings

(158)

Ratings

Reviews

(1-25 of 158)
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Heidi Errasti Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the Bullhorn Timesheet at our company to get a simple, easy-to-read way to manage our employee's timesheets online. Its friendly user layout saves us time and resources from training on how to use and sending payroll communication related to our employees that we instead use to improve in other areas of Human Resources. We only address a handful of employees but we are aware of its capacity to address hundreds of employee requests at the same time.
  • Friendly User Interface.
  • Organized list of resources for employees.
  • Efficient Reminder System.
  • Provides great time efficient shortcuts to users.
  • Great color coding for notification priority.
  • Great acceptance from employee point of view.
  • More ways to visualize Timesheet, Hours worked, and Pay generated for the period.
  • Specific colored section on HR contact in the organization to address user's further questions.
  • Add to bookmarks button for frequently used websites such as Timesheet submission.
I'd say Bullhorn is most useful for starting small businesses. Its efficiency in delivering information that the employees need is indubitable. As it is, it functions as a great resource and well-programmed HRIS. Employees find it generally easy to use and have found no request on how to use it or complaints yet. The reminder system has proven to be efficient in getting Timesheets signed on time and meeting our deadlines with the payroll team.
November 23, 2021

Randstad bullhorn review

Michael Dos Santos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bullhorn has its ups and downs. We use it as a time-keeping system for [the] talent that we currently have working. Some talent [has] zero issues using it. Some talent [has] issues with it. The talent who have issues with it are not that good with technology, to begin with, so I do not blame the software at all.
  • Time keeping
  • Website accessibility
  • Help assistance
  • App function
  • Help support team
  • Better instructions on the website
Bullhorn is well suited for agencies that need an easy way for timekeeping. It is great for clients who do not use a time clock and need something new and easy for employees to get a hold of. It would be less appropriate for older folks who are technology
Talib Jetha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bullhorn [ATS & CRM] is perhaps one of the more polished and well-designed ATS systems out on the market currently. The exact versions I've used [are] the vanilla Bullhorn and also Bullhorn S. Both systems were designed well but the S version was even more so. It was easy, quick to learn, and became intuitive very quickly. Using the system made life very easy and there were some cool features in there such as the Applicant Flow where you could track the submissions, interviews, and placements of a candidate very easily. There were some issues and some bugs regarding reliability and sometimes [the] Bullhorn Support team would take a long time to help out with any technical issues but otherwise, the product was one of the best I've used so far. The whole company was using it across multiple locations but using their own "instance" of Bullhorn due to GDPR reasons. It helped with streamlining business processes both for candidates and clients.
  • Applicant tracking
  • Client tracking
  • Reporting
  • Technical support
  • Administrative support
  • Extra functionality
Bullhorn [ATS & CRM] would be a suitable product for anyone with an existing CRM system or ATS system that finds theirs is slow or clunky or just doesn't look very nice. Bullhorn provides a visually appealing way to address these issues. Bullhorn wouldn't be the most appropriate system if the company using it wishes to implement new features and have a fully bespoke system as Bullhorn has been built in mind to serve many different companies wanting many different things. Their support teams were not the most responsible and also Bullhorn is not a cheap system either.
Rachel Freedenberg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Bullhorn ATS & CRM for all of our candidate and client contact information, appointment and interview scheduling, and the main point of communication and tracking for all internal notes. We use the Goals and Quotas feature to track KPIs and Revenue for our team. We also use it to track how long recs have been open and our average time to fill each open job. We also use it to send out a monthly NPS survey to our candidates to track how our recruiters are doing.
  • Mass emailing for candidates
  • Note and email tracking
  • Interview scheduling
  • Easier access for customization
  • G-Suite Calendar integration (integrates with Outlook only)
  • Better searching capabilities
We are a perm-placement-only organization and use Bullhorn solely for a CRM system and data management. It would be great if there was an outward-facing client portal as well, where both parties could enter candidates/leave feedback. I think it is better suited for contract-placing organizations.
Michael Tosto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bullhorn is our main ATS & CRM, used across the entire US business.
  • Candidate database allows for us to store and search for relevant candidates
  • Stores all of our client data and client history
  • Allows us to track all of the activity of our recruiters and sales people
  • A deeper integration with Outlook
  • A deeper integration with LinkedIn
As a recruitment company Bullhorn is our main system of record for all that we do; recruiting & sales. In addition, it allows us to report on activity, have insight into the effectiveness and efficiency of our recruiting teams. Being software developed specifically for the staffing industry you can, for the most part, use it right off the shelf. However, it's highly customizable to match your current workflow.
Dave Bevington | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's a very well-organized ATS and it addresses a lot of deficiencies left by its competitors. In terms of ease of use and integration, it's unmatched. It's easy to manage data and use and easy to train people on. The sole problem is it's extremely expensive. If it weren't so costly everyone would use it.
  • Well organized
  • easy to use / train on
  • integrates easily with applications
  • Too expensive
It's a fantastic product and has been around a long time. The developers have great support and know what they are doing, unlike most bullhorns competition. They are always pushing upgrades and the platform is super easy to navigate. It's a real game-changer if you can afford it that is.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Using Bullhorn ATS & CRM solved the biggest problem that we were facing of using multiple platforms. It is one platform that takes care of end-to-end solutions for staffing. I had the pleasure to use it a couple of times for my teammates. I could clearly see a difference in the efficiency by saving time while using Bullhorn ATS & CRM. The compilation of creating a task list becomes easy and everything from the candidate can be seen at a click of a button.
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
  • I wish we could avoid the support call to install a few new features.
  • The navigation from one feature to another is slightly tricky at times. Not difficult but can get tricky for a new person.
  • The search engine can get better and more specific with the niche.
Hiring is made easy with Bullhorn ATS & CRM in the previous company where I worked. The fact that we can manage various steps in hiring a candidate as per our convenient timeline is priceless. This helps us to get ready with all permutations and combinations for the candidates to be hired. At the same time, the same software stays as a lifelong management tool for the employees hired.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have been using this as our primary ATS for just under a year now. My team really likes it a lot. It's very user-friendly. It has a ton of integrations that we use (Dice and LinkedIn work great). I also like how it lets me track candidates with specific skill sets. I use the reporting features to keep track of my recruiting team, I really love how in-depth the reporting can be. It makes really easy to engage with your whole team as well to ensure there are no duplicates in our workload. Also want to give a shout-out to their Support Team. They are really easy to reach and very helpful and knowledgeable.
  • Integrations. A TON of them. Almost any recruitment tool you can think of is either already integrated or can be integrated. It's phenomenal.
  • Very easy to understand and use interface. We really didn't need to set up a lot of internal training for this.
  • Great support staff. Always super quick to respond and very knowledgeable.
  • Frequent updates that add some neat stuff.
  • Accessing it on mobile has always been a cumbersome experience. I don't have to do it often but I try to avoid doing it when I can.
  • Can be a little slow to respond sometimes.
It's perfect for any mid-sized team looking for an ATS. It has great workflows that are very easy to set up. It's fairly customizable. And, since it has a lot of integrations, you can bet that it will play nice with any tools (like Job boards or assessment software), etc that you might be using. I am not sure if the pricing would make sense if you are a small team or hire in fairly limited numbers. But aside from that, I would definitely recommend at least checking it out.
Score 2 out of 10
Vetted Review
Verified User
Review Source
Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes and respective details. Bullhorn helps in sourcing candidates as well as creating a database of all candidates organisation wide. It helps in recruitment by allowing the user to source candidates across the internal Bullhorn database and offers integration with other job boards.
  • Tracking Candidates
  • Sourcing Resumes
  • Multi User system - allows for collaboration across the organisation
  • The interface is complicated and not so user friendly
  • Resume sourcing does give adequate results as compared to other ATS
  • Integration with job boards like Careerbuilder/ Monster/ Dice can be much better
Bullhorn is well suited for large recruitments firms wherein there are upwards of 200 employees and it will not be favourable to use Bullhorn if there are just 40-50 active users. Bullhorn is suited when the organization doesnt want to invest in multiple tools like Monster resume search, Careerbuilder, Dice Resume and use just one system and get all the other portals integrated.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used Bullhorn within a staffing agency environment. It was used to manage candidates, clients, and requisitions.
  • Reporting
  • Candidate Relationship Managemetn
  • Pipeline Creation
  • Sourcing within ATS
  • Candidate Pipeline Management
  • Folders for different candidates
  • Reporting
Bullhorn is generally easy to use and navigate within. It's straightforward and clear on how to find and input information. The set-up of the system is much easier than more complicated system, but it is less robust than other systems I have used. My biggest gripe with Bullhorn was that the submission process is not clear and cannot clearly tell the story of candidate submissions and is not good at tracking those. Or perhaps, we were just not good about following the process or setting it up accurately. There was also not good enough functionality for multiple recruiters being tied to multiple jobs. The dashboard could've been better. I was not involved on the accounting/commission side of things, but to my knowledge it wasn't great at linking commissions and had to be done outside of the system.
October 06, 2021

Good ATS and CRM

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Bullhorn ATS across the whole organization for business development, account management, and sourcing/recruiting/pipelining individuals for workflow needs. It helps us stay organized, communicate with each other, and to understand where things are without having to constantly ask someone else since it is all reported and tracked in the ATS.
  • Parsing resume
  • Logging activities
  • User-friendly interface
  • Allows multiple tabs to be open
  • Logs out too frequently if you are on a page sourcing on another website
  • It doesn't always do a good job of recognizing individuals who are already in place and instead it makes new profiles
  • It is difficult to navigate at first. A lot of tools and whatnot, with very little training to understand everything.
It is a good ATS for Recruiting and Account Managers. Easy to connect with others and keep everyone up to date with integration to your Gmail or email account. Good user interface and once you figure it out it is easy to navigate. Love the resume parsing feature, this alone is priceless.
Marine Fremy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bullhorn is used accross the whole organization by account managers, recruiters, client services with other software.
It is used for all our recruitment process, from searching candidates to place them, but also by sales people to follow-up their prospects, clients, creating jobs. It helps daily to make the link between all the departments as a recruitment cannot be successful if we do not [do it] as a team.
  • Identify quickly available candidates through the availability date
  • Know all the history of the candidates for the last years thanks to notes, submissions, etc.
  • Set up tasks or appointments so you do not miss any follow-up
  • Be able to change Ownership of Tearsheets, so if someone leave the company you can add the new person as owner
  • In the Submission Tab, have more details to have a whole picture of the process. Currently, the details in the process are only if the placement is successful. Ie : Web response - Prescreen / Candidate not selected based on resume / prescreen - Submission - AM Declined - Client Submission - Declined by client / Withdrawal - Interview appointment - Declined - Placement
  • Drag & drop candidates in jobs so we make a list of potential candidates for these jobs these candidates might be contacted after by another person. We can create a tearsheet, but it would be useful to add these candidates directly in the jobs (ie projects on Linkedin)
Bullhorn helps to follow-up recruitment process easily after a submission (cf submission tab). However, previously during prescreen and messages left, it's just a lot of notes. It would be better to have in one simple list all the candidates contacted.
Which can be difficult is to make the link between similar project. Yes, we can search by jobs, go into the job, then in notes, but be able to run a more complex search to say I want all the similar jobs as... and have a list of all the persons contacted & status (not reply, message left, submission...) would save a precious time.
Kristyn Cole | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bullhorn is used across our whole organization. Mainly, recruiters and branch managers use it. We use Bullhorn to manage our applicants and where there are in the process of being hired or interviewed. We are able to filter our applicants by using shortlists and tearsheets. Even if we don't have a position for the applicant, we can put them on a tearsheet or shortlist for future openings. We are also able to easily search for our applicants with their phone numbers or names making it easier to pull up their file. I use Bullhorn for probably 75-80% of my business functions with recruiting. I am not sure how I would manage without Bullhorn.
  • Filtering candidates
  • Locating candidates files
  • Keeping track of where everyone is in the process
  • Notes - leaving notes helps our entire company see where we are with each candidate
  • Shortlist status - it is tedius to have different notes and different shortlist status. Shortlist status do not really help me in recruiting
  • Textkernel in Bullhorn is sometimes difficult for me - too many clicks and buttons
  • I would like to see more details required in candidates files - like a resume. So many candidate come through with their name and phone number and nothing else. Takes a lot more time for us to find out what their background is than if it was just a required field when applying
Really great to use searching for candidates by name or phone number. It is harder to use when I have to filter by job posting. It just doesn't work as easy. I wish I could just click on a job, and see everyone who has applied for it. But instead I need to find the job, find the posting, and click on 3 other things to see who applied. It works great when I need to make notes on where I am at with any candidate.
James Reich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
At HireVergence we use Bullhorn as an Applicant Tracking System and a CRM. It is used to keep track of my customer contacts, conversations, candidates and their process within the IT staffing process. It solves the problem of keeping track of clients and candidates for IT staffing, along with allowing for running reports regarding pipeline of business. It also integrates well with other tools like DiscoverOrg
  • It does a good job of housing candidates details and linking them to open job opportunities the company has.
  • It does a good job of integrating with lead generation tools like DiscoverOrg so you can parse data into the system, avoiding data entry.
  • I like the UI layout, it is easy to follow and find information you need.
  • It does a good job running reports.
  • I would love to see the notes section have an option to configure it to scrolling notes, this way you dont need to open a new tab whenever you would like to see a new note.
  • I would like to have an option to back date notes in Bullhorn if you forgot to enter them. There may be a way to do this but I have not figured that out yet.
  • I would like to see an option to export resumes in Word format
Bullhorn is very good as an applicant tracking system. It is not as strong when it comes to sales or account management. It is not set-up to function as a sales CRM, more of an ATS. I find on the sales side I would like to see more options, including integration with MS Outlook.
Andy White | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
We use it as a CRM/ATS for handling recruitment and job interview processes. We have the Corporate Edition with integration with LinkedIn Recruiter (Full).
  • The onboarding process is quite good. We were impressed with our consultant.
  • It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
  • The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
  • It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
  • Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
Get something more up-to-date and more tailored towards modern recruitment workflows.
Score 2 out of 10
Vetted Review
Verified User
Review Source
BullHorn is being used across my entire organisation to
  • Track and manage client & candidate interactions.
  • Search clients & candidates based on a specific requirement or location.
  • Market to via SMS, email and phone.
  • Manage the sales pipeline effectively.
  • The ability to hashtag consultants, client contacts & candidates.
  • The ability to customise individual views at the consultant level, and from an administrator perspective customise yourself without the help of the tech team.
  • The appearance is user friendly, and there is online training to onboard new staff to the software.
  • It's old & clunky with attempts to modernise its appearance & features.
  • The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. E.g., you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
  • The filters don't work correctly. E.g., we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
  • The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types) and each one required individual customizing (fair) which then played havoc if it didn't match up to the master file which overrode the other 3. E.g., ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
  • The migration from our old CRM was poor. One example - We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales.' We were refused assistance in fixing this.
  • It's slow to load.
  • Clear your cache daily - or things will break.
  • No ability to add locations to a profile - you need to add each individual child company for it to appear in a search even when there is only one contact for the lot. For example, one of our clients has 176 medical practices and for these to appear in any searches, they had to be individually added as full profiles rather than added in as a location despite there being one recruitment contact.
I cannot suggest any company should use this system for any other reason than a learning experience - my 12 months on the platform identified what I did and didn't want in my next ATS.
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).

I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky.

The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false.

Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks.
Mathew Anderson | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
We use Bullhorn ATS & CRM to store all of our information on our candidates and clients. We use it to bulk email and market jobs.
  • Good integration options with a number of 3rd party programs. We use Vonage and it is honestly really great to integrate into Bullhorn.
  • It works most of the time and the phone app for it is particularly good.
  • Bullhorn Customer Support is the absolute worst I've ever worked with.
  • Absolutely no advanced training to help set up your dashboards or any advanced functionality. You either need to have a programmer on staff to work on it or pay Bullhorn to help you set up any of the more advanced capabilities that it has. You had better like it out of the box otherwise it's going to cost you.
I called and asked for training on setting up my dashboards to actually help us utilize workflow and track candidates through the process, and they sent me to their website to watch training videos. The videos don't help at all with anything more advanced, so we are going to have to pay more on top to get their team to set it up for us.

We also didn't know that if we wanted to send emails to our customers and candidates through the system, we would have to send one at a time. This absolutely DESTROYED our email credibility with email service providers and ISP's because if we wanted to send a job to 100 of our candidates to see if anyone might be interested in the job, it BCC's everyone instead of sending each individual an email.
They are almost 100% useless. This is not hyperbole. I am not one to go online and trash anyone but I am so fed up with trying to get Bullhorn to help us with our issues that I had to say something. If you like Bullhorn out of the box and you just need a place to search your client and candidate records, you'll be fine. If you want to actually get the technology to work for you so you can get more done, RUN FOR THE HILLS!!!
Gregory Eidlen, CPC, TSC, CTS, CSP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Bullhorn ATS & CRM is being used across the whole organization. We use it for candidate management, client management, and to track prospects. It solves the issues of organization and creating a daily routine. It also creates a lot of valuable data.
  • Candidate Tracking
  • Client Management
  • Technology is not always the best
  • A lot of things are constantly pushed to 3rd parties
Bullhorn ATS & CRM seems to be one of the most suitable options for staffing firms. It lacks some functionality that could probably make it the best of the best. Things such as adding artificial intelligence, improving on internal search, and focusing on creating their own solutions for different functionalities rather than make it a 3rd party vendor.
Their customer support is timely and helpful.
September 16, 2019

Bullhorn: ATS/CRM leader

Charles Liikson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are utilizing Bullhorn ATS across our entire company at a high level. It is great way to organize both our candidate/applicants as well as job orders and client information. The interface is easy to use and will help revolutionize they way you can access and organize data in many streams.
It helps us with Process Mapping and Change Management also as we can see trends in activity and adjust accordingly
  • Candidate Tracking and Management - Easily pull up all required info and exchanges between our company and candidates
  • Client Database building - track orders and forecast clients needs
  • Customization - make the UI work for you not the other way around
  • The UI could still come a bit further. I think there is room for improvement there
Bullhorn is great for staffing and client management across the board. I think that anyone with people and job management needs could benefit from this system and it's advanced front and back end components. It is easily integrated into any environment.
Top notch customer service. Very quick at getting back to us and trying their best to help out with our needs
Bhargavi Sahay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Bullhorn ATS for application tracking for our IT recruitment agency. ATS is essential for a lot of reasons especially in the recruitment industry where all the work happens through Resume tracking. It's a great way to save Data and the interface helps in tracking the recruitment process of a candidate/ Job. The new Novo Interface is even better and a lot handier.
  • The submission tracking of a candidate and where they are at in the process.
  • Resume Parsing, auto populating the information makes the work easy.
  • Bullhorn enables other applications to be linked to it as well, eg- Textus, which makes the work easy in contacting candidates.
  • I think just the timing, sometimes the candidate information ton the notes section takes a bit time to load unless I immediately click, but this could be a network issue.
  • It would be convenient if there is a way to save all the search strings that I actually maintain in a different folder on my desktop.
I think especially in the IT Recruitment industry where Keywords plays a major role, Bullhorn can contain a vast database of IT folks here in Canada and abroad. out of all the tools I have used, Bullhorn is the most user-friendly and easiest to pick up as a new user.
Gary Fiore | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Bullhorn as our complete record for all contact with both candidates and clients. The software has a lot of useful tools that helps eliminate a lot of time-consuming events, but on the same knot, can often be lagging in many areas. Since 2017, they have added many new additions that simplify the information-recording process.
  • Ease of use & user-friendly
  • Finally integrated to a variety of browsers and operating systems
  • Easy export/import options to market to both clients & candidates
  • Easy to coordinate and plan scheduled meetings and interactions
  • Email client is external and must be used by Gmail. The internal email feature was removed from the software (unless you mass mail).
  • The software is a little clunkly, and although it's a newer version, it seems a bit outdated.
  • While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.
I would test out multiple ATS and see which work best for you. If you are comfortable using Gmail as your email platform, than Bullhorn is most likely your best option. Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bullhorn is our ATS in the EMEA business and recently was implemented in our US operation. We are currently in ongoing discussions to implement in our APAC business which is where the company originated and is our largest operation. We use it in EMEA across the entire business. Bullhorn has been central to ensuring we have an accurate record of all our activity with clients and candidates, allowing us to manage relationships strategically and build our business.
  • Efficiency in capturing data - functionality for fast capture
  • Analysis - we use Cube19 as a partner so that allows us to make data-driven decisions and insights
  • Reliability - never had downtime. Having it be cloud-based has given great flexibility, as does the app
  • Parsing tech - better options exist from partners but integration is then a challenge
  • Automated reminders on pre-set conditions
  • Automated status updates - i.e. contacts become lapsed if not contacted for 3 months
Bullhorn is well suited in all situations in my experience.
Bullhorn support is quick and efficient.
Ingrid Reyes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bullhorn is mainly used by the Talent Acquisition team to track all candidates, job orders, and the hub collecting all documentation and information on interviews and our internal process. Recruiters will add candidates to the system, link them to jobs we're working, move them in the pipeline based on where they are in our internal process, add their resume and supporting documents to their files tab, and record all interviews, notes, feedback, and communication we have with candidates. We also create all our own job descriptions and create the jobs in Bullhorn.
  • Inhaling resumes from Word documents - field mapping is about 80+% accurate and will check for duplicates before savings.
  • Adding notes is very easy and can be categorized based on the type of interaction it is: email, text, phone call, etc.
  • Integrations with many 3rd party vendors that are already widely used by recruiting and staffing agencies.
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
June 22, 2018

Bullhorn Review

Alexa Betze | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Bullhorn as our primary Applicant Tracking System. We input all of our candidates into it, make notes regarding candidates, source within it for older candidates for new roles, post and publish our roles within it, etc. It is being used across the whole organization. This allows for us to see every candidate who has ever been contacted and also keep track of our candidates, where they're at in their job search, record when we contacted them and how we contacted them, as well as track where we're at in the recruitment of the jobs we're working.
  • Very user-friendly and self-explanatory
  • Great at keeping track of candidates, including where we're at in the recruitment process with them and where the candidate is at in their job search
  • Very easy to use in an organization because you can check in on who has contacted what candidate and ensure that you're not double calling candidates
  • Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
  • Glitches a lot - will kick you out often or will not properly parse resumes or upload them
  • Attaching files is sometimes difficult and this feature also seems to glitch often, as well
BH is very user-friendly and easy to be trained on. It provides a good space for tracking candidates and is great for notes regarding candidates. However, there are many glitches in the system and instances in which these great features do not always work as they are meant to. Also, the candidate sourcing pool does not prove very effective and it is hard to delete candidates once they've been inputted into the system.
Isaac Castelan (LION) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bullhorn is our current CRM and it helps out with finding and adding candidates. A very well put database for us. Bullhorn is being used across Procom in its entirety. As of right now, not sure of any. It does lag a lot though causing us not being able to use it effectively at times.
  • Addition of candidates and effective candidate database
  • Bullhorn is a great ATS because it is easy to navigate making your workload A LOT easier
  • I used a proprietary ATS at my old job and it was not as efficient as Bullhorn
  • I think Daxtra search needs to be free and not of charge. Adding costs to everything in BH is getting out of hand
  • I think certain tabs need to have more information added and list of things we can add without having to pay extra for anything
  • Some more effective BH training would be greatly appreciated.
Bullhorn tracks my applications and submittals. It is a very effective tool if you use it correctly. Sometimes the glitching and lagging can be annoying and I think that needs to improve.