Bullhorn ATS & CRM

I'd say Bullhorn is most useful for starting small businesses. Its efficiency in delivering information that the employees need is indubitable. As it is, it functions as a great resource and well-programmed HRIS. Employees find it generally easy to use and have found no request on how to use it or complaints yet. The reminder system has proven to be efficient in getting Timesheets signed on time and meeting our deadlines with the payroll team.

Bullhorn is well suited for agencies that need an easy way for timekeeping. It is great for clients who do not use a time clock and need something new and easy for employees to get a hold of. It would be less appropriate for older folks who are technology

Bullhorn [ATS & CRM] would be a suitable product for anyone with an existing CRM system or ATS system that finds theirs is slow or clunky or just doesn't look very nice. Bullhorn provides a visually appealing way to address these issues. Bullhorn wouldn't be the most appropriate system if the company using it wishes to implement new features and have a fully bespoke system as Bullhorn has been built in mind to serve many different companies wanting many different things. Their support teams were not the most responsible and also Bullhorn is not a cheap system either.

We are a perm-placement-only organization and use Bullhorn solely for a CRM system and data management. It would be great if there was an outward-facing client portal as well, where both parties could enter candidates/leave feedback. I think it is better suited for contract-placing organizations.

As a recruitment company Bullhorn is our main system of record for all that we do; recruiting & sales. In addition, it allows us to report on activity, have insight into the effectiveness and efficiency of our recruiting teams. Being software developed specifically for the staffing industry you can, for the most part, use it right off the shelf. However, it's highly customizable to match your current workflow.

It's a fantastic product and has been around a long time. The developers have great support and know what they are doing, unlike most bullhorns competition. They are always pushing upgrades and the platform is super easy to navigate. It's a real game-changer if you can afford it that is.

Hiring is made easy with Bullhorn ATS & CRM in the previous company where I worked. The fact that we can manage various steps in hiring a candidate as per our convenient timeline is priceless. This helps us to get ready with all permutations and combinations for the candidates to be hired. At the same time, the same software stays as a lifelong management tool for the employees hired.

It's perfect for any mid-sized team looking for an ATS. It has great workflows that are very easy to set up. It's fairly customizable. And, since it has a lot of integrations, you can bet that it will play nice with any tools (like Job boards or assessment software), etc that you might be using. I am not sure if the pricing would make sense if you are a small team or hire in fairly limited numbers. But aside from that, I would definitely recommend at least checking it out.

Bullhorn is well suited for large recruitments firms wherein there are upwards of 200 employees and it will not be favourable to use Bullhorn if there are just 40-50 active users. Bullhorn is suited when the organization doesnt want to invest in multiple tools like Monster resume search, Careerbuilder, Dice Resume and use just one system and get all the other portals integrated.

Bullhorn is generally easy to use and navigate within. It's straightforward and clear on how to find and input information. The set-up of the system is much easier than more complicated system, but it is less robust than other systems I have used. My biggest gripe with Bullhorn was that the submission process is not clear and cannot clearly tell the story of candidate submissions and is not good at tracking those. Or perhaps, we were just not good about following the process or setting it up accurately. There was also not good enough functionality for multiple recruiters being tied to multiple jobs. The dashboard could've been better. I was not involved on the accounting/commission side of things, but to my knowledge it wasn't great at linking commissions and had to be done outside of the system.

It is a good ATS for Recruiting and Account Managers. Easy to connect with others and keep everyone up to date with integration to your Gmail or email account. Good user interface and once you figure it out it is easy to navigate. Love the resume parsing feature, this alone is priceless.

Bullhorn helps to follow-up recruitment process easily after a submission (cf submission tab). However, previously during prescreen and messages left, it's just a lot of notes. It would be better to have in one simple list all the candidates contacted.
Which can be difficult is to make the link between similar project. Yes, we can search by jobs, go into the job, then in notes, but be able to run a more complex search to say I want all the similar jobs as... and have a list of all the persons contacted & status (not reply, message left, submission...) would save a precious time.

Really great to use searching for candidates by name or phone number. It is harder to use when I have to filter by job posting. It just doesn't work as easy. I wish I could just click on a job, and see everyone who has applied for it. But instead I need to find the job, find the posting, and click on 3 other things to see who applied. It works great when I need to make notes on where I am at with any candidate.

Bullhorn is very good as an applicant tracking system. It is not as strong when it comes to sales or account management. It is not set-up to function as a sales CRM, more of an ATS. I find on the sales side I would like to see more options, including integration with MS Outlook.

Get something more up-to-date and more tailored towards modern recruitment workflows.

I cannot suggest any company should use this system for any other reason than a learning experience - my 12 months on the platform identified what I did and didn't want in my next ATS.

It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).

I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky.

The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false.

Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks.

I called and asked for training on setting up my dashboards to actually help us utilize workflow and track candidates through the process, and they sent me to their website to watch training videos. The videos don't help at all with anything more advanced, so we are going to have to pay more on top to get their team to set it up for us.

We also didn't know that if we wanted to send emails to our customers and candidates through the system, we would have to send one at a time. This absolutely DESTROYED our email credibility with email service providers and ISP's because if we wanted to send a job to 100 of our candidates to see if anyone might be interested in the job, it BCC's everyone instead of sending each individual an email.

They are almost 100% useless. This is not hyperbole. I am not one to go online and trash anyone but I am so fed up with trying to get Bullhorn to help us with our issues that I had to say something. If you like Bullhorn out of the box and you just need a place to search your client and candidate records, you'll be fine. If you want to actually get the technology to work for you so you can get more done, RUN FOR THE HILLS!!!

Bullhorn ATS & CRM seems to be one of the most suitable options for staffing firms. It lacks some functionality that could probably make it the best of the best. Things such as adding artificial intelligence, improving on internal search, and focusing on creating their own solutions for different functionalities rather than make it a 3rd party vendor.

Their customer support is timely and helpful.

Bullhorn is great for staffing and client management across the board. I think that anyone with people and job management needs could benefit from this system and it's advanced front and back end components. It is easily integrated into any environment.

Top notch customer service. Very quick at getting back to us and trying their best to help out with our needs

I think especially in the IT Recruitment industry where Keywords plays a major role, Bullhorn can contain a vast database of IT folks here in Canada and abroad. out of all the tools I have used, Bullhorn is the most user-friendly and easiest to pick up as a new user.

I would test out multiple ATS and see which work best for you. If you are comfortable using Gmail as your email platform, than Bullhorn is most likely your best option. Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options.

Bullhorn is well suited in all situations in my experience.

Bullhorn support is quick and efficient.

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.

BH is very user-friendly and easy to be trained on. It provides a good space for tracking candidates and is great for notes regarding candidates. However, there are many glitches in the system and instances in which these great features do not always work as they are meant to. Also, the candidate sourcing pool does not prove very effective and it is hard to delete candidates once they've been inputted into the system.

Bullhorn tracks my applications and submittals. It is a very effective tool if you use it correctly. Sometimes the glitching and lagging can be annoying and I think that needs to improve.