Bullhorn ATS & CRM

Bullhorn ATS & CRM

Customer Verified
Bullhorn ATS & CRM

Overview

Reviews

Pre & Post Hiring made easy

9
Using Bullhorn ATS & CRM solved the biggest problem that we were facing of using multiple platforms. It is one platform that takes care of …
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Easy to use and works fantastically well.

9
We have been using this as our primary ATS for just under a year now. My team really likes it a lot. It's very user-friendly. It has a ton …
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Bullhorn - Average Results

2
Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes …
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Good ATS and CRM

8
We are using Bullhorn ATS across the whole organization for business development, account management, and sourcing/recruiting/pipelining …
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Bullhorn: ATS/CRM leader

9
We are utilizing Bullhorn ATS across our entire company at a high level. It is great way to organize both our candidate/applicants as well …

Bullhorn- Potential is there

7
We use Bullhorn as our complete record for all contact with both candidates and clients. The software has a lot of useful tools that helps …
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Bullhorn Review

7
We use Bullhorn as our primary Applicant Tracking System. We input all of our candidates into it, make notes regarding candidates, source …

Popular Features

View all 15 features

Applicant Tracking (46)

8.5
85%

Candidate Search (46)

7.9
79%

Resume Management (46)

7.9
79%

Job Requisition Management (45)

7.4
74%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bullhorn.com/pricing/?LS=PP…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

Features Scorecard

Recruiting / ATS

7.4
74%

Product Details

What is Bullhorn ATS & CRM?

Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.

Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.

Bullhorn ATS & CRM Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Bullhorn ATS & CRM Screenshots

Bullhorn ATS & CRM Integrations

Bullhorn ATS & CRM Competitors

Bullhorn ATS & CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%

Bullhorn ATS & CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand
Supported LanguagesEnglish, Dutch, French, German, Spanish

Alternatives

View all alternatives

Frequently Asked Questions

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

What is Bullhorn ATS & CRM's best feature?

Reviewers rate Applicant Tracking highest, with a score of 8.5.

Who uses Bullhorn ATS & CRM?

The most common users of Bullhorn ATS & CRM are from Mid-size Companies and the Staffing & Recruiting industry.

Reviews and Ratings

(68)

Ratings

Reviews

(1-25 of 68)
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Heidi Errasti Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Friendly User Interface.
  • Organized list of resources for employees.
  • Efficient Reminder System.
  • Provides great time efficient shortcuts to users.
  • Great color coding for notification priority.
  • Great acceptance from employee point of view.
  • More ways to visualize Timesheet, Hours worked, and Pay generated for the period.
  • Specific colored section on HR contact in the organization to address user's further questions.
  • Add to bookmarks button for frequently used websites such as Timesheet submission.
Michael Tosto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Candidate database allows for us to store and search for relevant candidates
  • Stores all of our client data and client history
  • Allows us to track all of the activity of our recruiters and sales people
  • A deeper integration with Outlook
  • A deeper integration with LinkedIn
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
  • I wish we could avoid the support call to install a few new features.
  • The navigation from one feature to another is slightly tricky at times. Not difficult but can get tricky for a new person.
  • The search engine can get better and more specific with the niche.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Integrations. A TON of them. Almost any recruitment tool you can think of is either already integrated or can be integrated. It's phenomenal.
  • Very easy to understand and use interface. We really didn't need to set up a lot of internal training for this.
  • Great support staff. Always super quick to respond and very knowledgeable.
  • Frequent updates that add some neat stuff.
  • Accessing it on mobile has always been a cumbersome experience. I don't have to do it often but I try to avoid doing it when I can.
  • Can be a little slow to respond sometimes.
Score 2 out of 10
Vetted Review
Verified User
Review Source
  • Tracking Candidates
  • Sourcing Resumes
  • Multi User system - allows for collaboration across the organisation
  • The interface is complicated and not so user friendly
  • Resume sourcing does give adequate results as compared to other ATS
  • Integration with job boards like Careerbuilder/ Monster/ Dice can be much better
October 06, 2021

Good ATS and CRM

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Parsing resume
  • Logging activities
  • User-friendly interface
  • Allows multiple tabs to be open
  • Logs out too frequently if you are on a page sourcing on another website
  • It doesn't always do a good job of recognizing individuals who are already in place and instead it makes new profiles
  • It is difficult to navigate at first. A lot of tools and whatnot, with very little training to understand everything.
Marine Fremy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Identify quickly available candidates through the availability date
  • Know all the history of the candidates for the last years thanks to notes, submissions, etc.
  • Set up tasks or appointments so you do not miss any follow-up
  • Be able to change Ownership of Tearsheets, so if someone leave the company you can add the new person as owner
  • In the Submission Tab, have more details to have a whole picture of the process. Currently, the details in the process are only if the placement is successful. Ie : Web response - Prescreen / Candidate not selected based on resume / prescreen - Submission - AM Declined - Client Submission - Declined by client / Withdrawal - Interview appointment - Declined - Placement
  • Drag & drop candidates in jobs so we make a list of potential candidates for these jobs these candidates might be contacted after by another person. We can create a tearsheet, but it would be useful to add these candidates directly in the jobs (ie projects on Linkedin)
Kristyn Cole | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Filtering candidates
  • Locating candidates files
  • Keeping track of where everyone is in the process
  • Notes - leaving notes helps our entire company see where we are with each candidate
  • Shortlist status - it is tedius to have different notes and different shortlist status. Shortlist status do not really help me in recruiting
  • Textkernel in Bullhorn is sometimes difficult for me - too many clicks and buttons
  • I would like to see more details required in candidates files - like a resume. So many candidate come through with their name and phone number and nothing else. Takes a lot more time for us to find out what their background is than if it was just a required field when applying
James Reich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It does a good job of housing candidates details and linking them to open job opportunities the company has.
  • It does a good job of integrating with lead generation tools like DiscoverOrg so you can parse data into the system, avoiding data entry.
  • I like the UI layout, it is easy to follow and find information you need.
  • It does a good job running reports.
  • I would love to see the notes section have an option to configure it to scrolling notes, this way you dont need to open a new tab whenever you would like to see a new note.
  • I would like to have an option to back date notes in Bullhorn if you forgot to enter them. There may be a way to do this but I have not figured that out yet.
  • I would like to see an option to export resumes in Word format
Andy White | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
  • The onboarding process is quite good. We were impressed with our consultant.
  • It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
  • The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
  • It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
  • Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
Score 2 out of 10
Vetted Review
Verified User
Review Source
  • The ability to hashtag consultants, client contacts & candidates.
  • The ability to customise individual views at the consultant level, and from an administrator perspective customise yourself without the help of the tech team.
  • The appearance is user friendly, and there is online training to onboard new staff to the software.
  • It's old & clunky with attempts to modernise its appearance & features.
  • The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. E.g., you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
  • The filters don't work correctly. E.g., we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
  • The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types) and each one required individual customizing (fair) which then played havoc if it didn't match up to the master file which overrode the other 3. E.g., ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
  • The migration from our old CRM was poor. One example - We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales.' We were refused assistance in fixing this.
  • It's slow to load.
  • Clear your cache daily - or things will break.
  • No ability to add locations to a profile - you need to add each individual child company for it to appear in a search even when there is only one contact for the lot. For example, one of our clients has 176 medical practices and for these to appear in any searches, they had to be individually added as full profiles rather than added in as a location despite there being one recruitment contact.
Mathew Anderson | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Good integration options with a number of 3rd party programs. We use Vonage and it is honestly really great to integrate into Bullhorn.
  • It works most of the time and the phone app for it is particularly good.
  • Bullhorn Customer Support is the absolute worst I've ever worked with.
  • Absolutely no advanced training to help set up your dashboards or any advanced functionality. You either need to have a programmer on staff to work on it or pay Bullhorn to help you set up any of the more advanced capabilities that it has. You had better like it out of the box otherwise it's going to cost you.
September 16, 2019

Bullhorn: ATS/CRM leader

Charles Liikson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Candidate Tracking and Management - Easily pull up all required info and exchanges between our company and candidates
  • Client Database building - track orders and forecast clients needs
  • Customization - make the UI work for you not the other way around
  • The UI could still come a bit further. I think there is room for improvement there
Bhargavi Sahay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The submission tracking of a candidate and where they are at in the process.
  • Resume Parsing, auto populating the information makes the work easy.
  • Bullhorn enables other applications to be linked to it as well, eg- Textus, which makes the work easy in contacting candidates.
  • I think just the timing, sometimes the candidate information ton the notes section takes a bit time to load unless I immediately click, but this could be a network issue.
  • It would be convenient if there is a way to save all the search strings that I actually maintain in a different folder on my desktop.
Gary Fiore | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use & user-friendly
  • Finally integrated to a variety of browsers and operating systems
  • Easy export/import options to market to both clients & candidates
  • Easy to coordinate and plan scheduled meetings and interactions
  • Email client is external and must be used by Gmail. The internal email feature was removed from the software (unless you mass mail).
  • The software is a little clunkly, and although it's a newer version, it seems a bit outdated.
  • While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Efficiency in capturing data - functionality for fast capture
  • Analysis - we use Cube19 as a partner so that allows us to make data-driven decisions and insights
  • Reliability - never had downtime. Having it be cloud-based has given great flexibility, as does the app
  • Parsing tech - better options exist from partners but integration is then a challenge
  • Automated reminders on pre-set conditions
  • Automated status updates - i.e. contacts become lapsed if not contacted for 3 months
Ingrid Reyes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Inhaling resumes from Word documents - field mapping is about 80+% accurate and will check for duplicates before savings.
  • Adding notes is very easy and can be categorized based on the type of interaction it is: email, text, phone call, etc.
  • Integrations with many 3rd party vendors that are already widely used by recruiting and staffing agencies.
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
June 22, 2018

Bullhorn Review

Alexa Betze | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Very user-friendly and self-explanatory
  • Great at keeping track of candidates, including where we're at in the recruitment process with them and where the candidate is at in their job search
  • Very easy to use in an organization because you can check in on who has contacted what candidate and ensure that you're not double calling candidates
  • Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
  • Glitches a lot - will kick you out often or will not properly parse resumes or upload them
  • Attaching files is sometimes difficult and this feature also seems to glitch often, as well
Isaac Castelan (LION) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Addition of candidates and effective candidate database
  • Bullhorn is a great ATS because it is easy to navigate making your workload A LOT easier
  • I used a proprietary ATS at my old job and it was not as efficient as Bullhorn
  • I think Daxtra search needs to be free and not of charge. Adding costs to everything in BH is getting out of hand
  • I think certain tabs need to have more information added and list of things we can add without having to pay extra for anything
  • Some more effective BH training would be greatly appreciated.