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Bytes Route

Bytes Route

Overview

What is Bytes Route?

Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience.It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims…

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Pricing

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Free

$0

Cloud
per month team

Startup

$19

Cloud
per month team

Growth

$29

Cloud
per month team

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bytesroute.com/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Bytes Route Analytics Demo - Improve Customer Onboarding Process using Analytics

YouTube

Bytes Route - Demo Nights Pitches - Sibiu online edition, 12 March 2020

YouTube
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Product Details

What is Bytes Route?

Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience.

It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes.

*The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection between the web app or web product and Bytes Route.

Users can create and edit all tours through the Chrome extension directly on a website or web app, or create multilingual product tours and tooltips and track their performance to make sure a tour is efficient.


The vendor's value proposition for their product tour software is:

  • Increased user satisfaction and experience

  • Less customer support tickets

  • Increased product consumption

  • Increased customer retention

  • Meaningful sales demo follow-ups

  • Improved trial-to-customer conversion rate

  • Increased efficiency of the onboarding process

  • Faster employee onboarding

  • Scalable training effort: every tour available to every student

  • Allow users or students to retake the tour as many times as they need


For non-technical professionals looking to get things done:

  • SaaS companies with main focus on product adoption and consumption,

  • Early start-ups, customer-centric and focused on fast growth,

  • E-commerce websites to educate their customers in specific processes like purchasing process or account creation

  • Marketers with low access to technical resources in charge of the onboarding process

  • Product Managers when presenting to the Sales, Marketing, and Customer Support colleagues the new feature

  • Sales Reps when they want to have meaningful and valuable follow-ups

  • Onboarding managers that want to add an interactive dimension to the traditional onboarding process.

Bytes Route Features

  • Supported: Product Tours
  • Supported: Tooltips
  • Supported: Multi-language
  • Supported: Usage Analytics
  • Supported: Customizable Themes
  • Supported: Support of single-page apps
  • Supported: Teams
  • Supported: Launch Widget
  • Supported: Code-free

Bytes Route Screenshots

Screenshot of AnalyticsScreenshot of Tour editingScreenshot of Themes featureScreenshot of Creating a tourScreenshot of Team managementScreenshot of Pricing plans

Bytes Route Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish

Bytes Route Customer Size Distribution

Consumers25%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(1)

Reviews

(1-1 of 1)
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Silviu Iordache | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Bytes Route inside Caphyon for multiple products to onboard new customers and show them around the application. With this tool, you can create tours, onboarding guides and unstuck users when they get confused in their journey. Bytes Route is an excellent tool to improve your user retention rate.
  • onboarding tours
  • new user guides
  • onboarding experiences
  • no support for images
  • no support for more modals
  • no segmentation yet
Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus
  • onboarding tours
Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation
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